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my saved passwords are gone

i opened firefox (v.95) and tried opening up my email and found that all my saved passwords were gone from firefox on my computer. it said i should crate a firefox accoun… (read more)

i opened firefox (v.95) and tried opening up my email and found that all my saved passwords were gone from firefox on my computer. it said i should crate a firefox account to get my logins back so i did and i still could not access any of my web logins. so i searched the help pages. opened up my profile n made a backup of my key3, key4, n loginjson files, downloaded v.91 firefox esr and copied my key3 file into a new profile.

so i still dont have my web logins ... n now i have an outdated version of firefox with none of my bookmarks either. im sick of troubleshooting n my wifi is almost out for the month.

how do i get my web logins and bookmarks back so i dont have to spend hundreds of hours recreating them?

Asked by redfoxole 1 year ago

Last reply by dpt150v 8 months ago

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Firefox prevented this page from automatically reloading. How do I turn this off?

I get the message, "Firefox prevented this page from automatically reloading." I want certain sites to automatically reload the page without having the button reappear ev… (read more)

I get the message, "Firefox prevented this page from automatically reloading." I want certain sites to automatically reload the page without having the button reappear every time.

How do I get Firefox 86.0.1 to allow pages to automatically reload?

Asked by jbsttu 1 year ago

Last reply by cor-el 1 year ago

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dark websites

where can i change de color of the google searchsites in firefox. every time i search with google, i get a dark page, i dont want this. i want a normally white result pag… (read more)

where can i change de color of the google searchsites in firefox. every time i search with google, i get a dark page, i dont want this. i want a normally white result page. how can i change this? every time i change it on the site from google, i can change the background color,but when i close firefox and i start it again,then is it black again. very annoying. please help me,i dont like dark pages

Asked by maurits1 1 year ago

Answered by Zian 1 year ago

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pop up ads

A few days ago I started to get random popup ads. All of a sudden an ad will op up that says something like "you are at rusk, get Macafee" or "get Norton" etc. The ads p… (read more)

A few days ago I started to get random popup ads. All of a sudden an ad will op up that says something like "you are at rusk, get Macafee" or "get Norton" etc. The ads pop up in the center of my screen and are about 20% the size of my screen. I have to click the x to get them to close. Sometimes there is the "don`t show me this again" option at the bottom left but even when I click ok the ads continue to pop up.

I`ve tried a few things but can`t figure it out. I`m retired and not a geek so it can get pretty frustrating pretty quick. I`ve lost my patience to scour through help articles looking for the exact sentence I need.

A step by step tutorial would be nice, thank you. I am using a laptop with windows 8.1. I use Firefox.

Thanks David

Asked by djrobinson2008 1 year ago

Answered by FredMcD 1 year ago

Page xlowing down Fire Fox

I'm on Facebook, only browser open is Fire Fox, FB freezes up and I get this "Page is slowing down Firefox, press STOP." to spped it up, what Page? I'm only on one page … (read more)

I'm on Facebook, only browser open is Fire Fox, FB freezes up and I get this "Page is slowing down Firefox, press STOP." to spped it up, what Page? I'm only on one page and its Face Book, get this when I'm on other sites too, and Other Browsers don't do this crap. Only fire fox does.

Asked by crapjunkmail 5 months ago

Last reply by cor-el 5 months ago

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Facebook page scrolls up and down automatically

Immediately following a Firefox update I began having scrolling problems on my Facebook page. I am able to scroll down normally to a point, and then, all of a sudden, the… (read more)

Immediately following a Firefox update I began having scrolling problems on my Facebook page. I am able to scroll down normally to a point, and then, all of a sudden, the scroll bar will go up and immediately go back down without me touching the mouse. It will continue doing the up and down scrolling indefinitely and at a high rate of speed. I have tried turning off auto scroll and smooth scrolling at the browser, but no luck. I have Windows 8.1. I have never heard of anyone else having this problem so this seemed like my only option.

Asked by PSanders10 7 months ago

Last reply by dkcrawford68 4 months ago

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Even if I register a Google domain as an exception, Google login information will be deleted

First, check "DeIete cookies and sitedata when Firefox is closed" from Privacy & Security in the settings. After that, register the Google domain as an exception with… (read more)

First, check "DeIete cookies and sitedata when Firefox is closed" from Privacy & Security in the settings.

After that, register the Google domain as an exception with "Manage Exceptions".

When I restart Firefox after logging in to Google once, the Google registration information disappears even though I registered the exception, and I have to log in again.

However, there are some sites where my login information will not disappear if I register as an exception.

How can I prevent my Google login information from disappearing even if I restart with the above settings?

Thank you.

Asked by lsdoll02 1 year ago

Answered by lsdoll02 1 year ago

  • Solved
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firefox is running out of space / win 8 / loads of free disk space

Hi friends, I am receiving an error that firefox is out of disk space. "firefox is running out of space" Despite following the instructions the error still appears. I al… (read more)

Hi friends,

I am receiving an error that firefox is out of disk space.

"firefox is running out of space"

Despite following the instructions the error still appears. I also clicked the "Got it" button in hopes that this would make the error go away, but it keeps coming back. My system has over 20gb free and I really can't see why this error is occuring.

Does anyone have any advice? (besides switching browsers)

Thanks.

Asked by dougstackhouse 1 year ago

Answered by dougstackhouse 1 year ago

  • Archived

Browser and Websites aren't displaying correctly.

Hello, John aka Beer Gutt here. A while ago (about three months), I moved my hard drive to a new PC with better parts. It has a better mother board, a better graphics car… (read more)

Hello, John aka Beer Gutt here.

A while ago (about three months), I moved my hard drive to a new PC with better parts. It has a better mother board, a better graphics card and twice the RAM. Anyway, since then Firefox hasn't worked the same. When i open Firefox, there will be random pieces of letters or words on a webpage just gone, making a lot of them impossible to browse because I can't read half of the the new Alien dialect on the screen. Some websites have been better than others, but its gotten to the point where some web pages (Like YouTube or Reddit for example.) will just be a mess of random de fragmented lime green blocks that completely corrupt the page and will shift, move and appear at random covering up text as I scroll down. Videos will play just fine, it's the rest of the site that's effed up. Also on YouTube videos, where the timer for the video is located, some of the numbers just won't show up. Like it will count down fine but won't display certain numbers in the timer. Funny thing is, is that this doesn't just affect the websites, but the browser itself. For example, hovering my mouse over different tabs will highlight them and show me the preview text of the tab. All that is good until I move over to a different tab and voila, the text is gone, and then suddenly all the other tabs are either blank or just missing random letters and numbers in the tab. This is only happening in Firefox btw. No other app on my PC is doing this. I've tried refreshing Firefox about six times now, I've uninstalled it three times in an attempt to fix the issue along with restarting my PC multiple times... All of that, and I find out yesterday that it works perfectly when in "Troubleshoot/Safe mode", and only when in Troubleshoot/Safe mode. I have no idea what is causing the issue... *PePeLaugh* 
 See, I would use another browser but I've been using Mozilla for 8-9 years and would like to avoid the hassle of moving everything to a new browser... I would VERY much appreciate any help at all.
 I'm running 64-bit windows 8.1 on the latest updates and my PC specs are roughly as follows below. I look forward to a response...

MSi 970 Gaming Motherboard

AMD FX(tm) 8350 Eight-Core Processor 4.00 GHz

24 gigs of RAM

Asus Radeon R9 380 Graphics card

Asked by bumblebeergutt 1 year ago

Last reply by don47203 1 year ago

  • Archived

Downloads going automatically to Download file - even after changing all to Ask Me

After the automatic update to version 98, I'm finding that Firefox insists on putting a copy of my downloaded files into the Download file even after I turned that off in… (read more)

After the automatic update to version 98, I'm finding that Firefox insists on putting a copy of my downloaded files into the Download file even after I turned that off in the General tab of Settings. Also found it odd that I was unable to take a screenshot of these settings, but had to use Printscreen to do so!

Asked by bmogrady 11 months ago

Last reply by WillW 11 months ago

  • Solved
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Bug or bad design? Separated tabs

https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/images/2021-06-02-08-09-40-d6148c.png Is separated tab a bug or bad design? If the second, how can I revert to … (read more)

https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/images/2021-06-02-08-09-40-d6148c.png

Is separated tab a bug or bad design? If the second, how can I revert to logical tab, that connected to its page? (And why the hell such ugly design decision passed?)

As I can see Themes show proper design with connected tabs: https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/images/2021-06-02-08-11-27-3907e9.png

Asked by Hitrpr 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

Aborted connection on detectportal.firefox.com, infected with URL:Maldvertising

Hi. Today after booting up the laptop I got the message in the screenshot from Avast antivirus. Can you help me determine whether it is a false positive? I opened firefox… (read more)

Hi. Today after booting up the laptop I got the message in the screenshot from Avast antivirus. Can you help me determine whether it is a false positive? I opened firefox once, I had no connection to the internet (website not found errors), then closed firefox, opened it again and then the message popped up.

Asked by kheb 3 months ago

Last reply by TyDraniu 3 months ago

  • Archived

Old version of Firefox that allows plugins?

I am looking for the last version of Firefox that allows plugins. I have several older Foscam IP cameras and they work best with the browser plugin. However, Firefox do… (read more)

I am looking for the last version of Firefox that allows plugins. I have several older Foscam IP cameras and they work best with the browser plugin. However, Firefox doesn't allow this anymore and I really don't like any of the viewer clients. What I would like to do is download a portable version and possibly run it in a virtual machine so I can still use the latest version on the same machine. But this would allow me to use the old plugins and view my cameras.

Any ideas? Many thanks! Randall

Asked by boomajang 1 year ago

Last reply by boomajang 1 year ago

  • Solved
  • Archived

I want to further increase the maximum reading speed in reader view mode

As shown in the attached image, I manually change max = "100" to max = "300" every time to increase the maximum reading speed in reader view mode. Is there a way to fix t… (read more)

As shown in the attached image, I manually change max = "100" to max = "300" every time to increase the maximum reading speed in reader view mode. Is there a way to fix this to max = "300"?

Asked by lsdoll02 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Solved
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bookmarks

My 'Other Bookmarks' used to open on the left of the screen. Now they appear on the right hand side. How do I get them back to the left hand side please. The toolbar is … (read more)

My 'Other Bookmarks' used to open on the left of the screen. Now they appear on the right hand side. How do I get them back to the left hand side please. The toolbar is ok and the regular drop down is ok.

Asked by digbyquigly 1 year ago

Answered by cor-el 1 year ago

  • Archived

freezing computer

Why are there ten to fifteen background processes running slowing and freezing my computer? I have to go to the task manager and shut most down, hoping I don't hit the on… (read more)

Why are there ten to fifteen background processes running slowing and freezing my computer? I have to go to the task manager and shut most down, hoping I don't hit the one that closes my page. Doesn't matter if I have one tab open or many. I'm ready to quit using Firefox. Every update gets worse. Seems like more and more processes keep building. Sometimes there are so many background processes running I can't count them. Firefox use to run like a dream. Now it's like a giant weight clogging up the gears.

Asked by jarekorn 1 year ago

Last reply by FredMcD 1 year ago

  • Solved
  • Archived

Firefox 96.0.2 home screen color

I saw this posted: (A) Right-click context menus, toolbar drop-down panels Starting in Firefox 89, these would flip to a dark background if the text on the inactive/backg… (read more)

I saw this posted: (A) Right-click context menus, toolbar drop-down panels Starting in Firefox 89, these would flip to a dark background if the text on the inactive/background tabs was white or light. Firefox 96 has extended this adaptation to more parts of the browser. As far as I know, the only built-in way to avoid this is to change your toolbar theme to one with dark text on the inactive/background tabs. (The other way is the not-officially-supported userChrome.css file route.)

OK, I have been using a "not-officially-supported userChrome.css file" for quite sometime. Every 4th or 5th update (sic) screws it up. Apparently the latest (96.0.2) "looks" at my toolbars, makes an (erroneous) assumption and turns the main part of the home screen to black.

Not useful!

Suggestions to override Firefox's (less than helpful) assumption?

Asked by AIVAS 1 year ago

Answered by Terry 1 year ago