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refreshed firefox

I refreshed firefox and while refreshed it was saying browser history etc were backed up but when my tabs were restored my browser history and passwords were not appearin… (read more)

I refreshed firefox and while refreshed it was saying browser history etc were backed up but when my tabs were restored my browser history and passwords were not appearing anymore.

Asked by la321 5 months ago

Last reply by la321 5 months ago

hulu website not loading properly

When visiting hulu the page is blank and takes a while when going to search bar the results do not show for a minute. It's only happening on firefox and no other browser.… (read more)

When visiting hulu the page is blank and takes a while when going to search bar the results do not show for a minute. It's only happening on firefox and no other browser.

Asked by la321 5 months ago

Last reply by la321 4 months ago

  • Archived

Firefox 83 broke fonts on youtube (when hardware acceleration is enabled)

After updating to FF 83.0 something has changed in font rendering. Another update breaks something for me and another silence in changelog. When hardware acceleration is… (read more)

After updating to FF 83.0 something has changed in font rendering. Another update breaks something for me and another silence in changelog.

When hardware acceleration is enabled in firefox settings I observe that fonts which are overlayed on youtube videos have ugly chromatic aberration effect around them and they are much thinner than they should be. When I disable hardware acceleration they are fine - they look the same as on different browsers, for example Brave.

Is there any way to fix font rendering without need to disable hardware acceleration?

example images with description in attachment

Asked by Piterk 2 years ago

Last reply by Piterk 1 year ago

  • Solved
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Task Manager and about:performance do not show tabs

When I access Task Manager from the Firefox menu or just type about:performance the screen comes up, but it only shows information for Task Manager itself (low impact) bu… (read more)

When I access Task Manager from the Firefox menu or just type about:performance the screen comes up, but it only shows information for Task Manager itself (low impact) but doesn't show information about open tabs / websites or add-ons. I was trying to use it to see if one of my open tabs was impacting browser performance. I have the latest version of Firefox.

Asked by gerrydl 2 years ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Archived

I want to delete some bookmarks and a folder or two.

I want to delete some bookmarks and a folder or two. I followed the instructions in the Help about How Do I Delete A Bookmark, but nothing happens, they just stay there. … (read more)

I want to delete some bookmarks and a folder or two. I followed the instructions in the Help about How Do I Delete A Bookmark, but nothing happens, they just stay there. So, please don't tell me to go back to that page, I've done it MANY times now. There's getting to be so many obsolete bookmarks it's a mess.

Asked by BernadineAD 2 years ago

Last reply by BernadineAD 1 year ago

  • Archived

Latest updat sucks.

Latest update blocking website like indeed from loading in information about employers and other sites too. Every update makes firefox worse. I started using other brows… (read more)

Latest update blocking website like indeed from loading in information about employers and other sites too. Every update makes firefox worse. I started using other browsers because now some video's don't work either. Last thing I saw was a QUICK pop-up that said something about bits of trackers now being blocked. Well lots of things are being blocked and making browsing a miserable experience. I tried using the standards system in options. Can't find anything to make it work. Allow lots of things and nothing is working except to probably make the web browser more vulnerable to creeps. Please undo your current update and stop making so many updates. I've had three in the last two weeks and every time they screw up the browser more and more. Just stop it!

Asked by jarekorn 2 years ago

Last reply by mikefinder 1 year ago

  • Archived

Print Preview 86.0 too small to see. Also other print features now very difficult

My print preview is no longer available, and the new one is too small to see what's on the page. It's useless! Also, simplify page is gone (I understand "Reader View") is… (read more)

My print preview is no longer available, and the new one is too small to see what's on the page. It's useless! Also, simplify page is gone (I understand "Reader View") is the work-around. Also, it's many extra clicks to get to my system print controls to print properly.

Solving the print preview too small would go a long way towards keeping Firefox usable. The other things could certainly use fixing, however.

Thanks in advance! L.

(I have restored the old functionality temporarily with print.tab_modal.enabled preference set to false. Thanks community for showing me to do so! See https://support.mozilla.org/en-US/questions/1322623 if you want to know how.  However, usually Firefox takes these options away soon.  )

Asked by Ellis Eff 2 years ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Not Saving Downloads

B4 I updated to Vers. 87 Firefox was able to save a download to my assigned desktop folder, but now it does not. Prior, the downloads would be downloaded to Firefox fir… (read more)

B4 I updated to Vers. 87 Firefox was able to save a download to my assigned desktop folder, but now it does not. Prior, the downloads would be downloaded to Firefox first then go to the folder. Not any longer because the blue download arrow isn't showing up. Any suggestions on how to correct this? Thanks

Asked by Army1 1 year ago

Last reply by Army1 1 year ago

  • Solved
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Why can't I use right click menu in Alert Dialog?

Why can't I use right click menu in Alert Dialog? I select the text in an alert dialog but when I press right click the menu will not show up. I works in Chrome. Why not … (read more)

Why can't I use right click menu in Alert Dialog? I select the text in an alert dialog but when I press right click the menu will not show up. I works in Chrome. Why not in Firefox? Any way to have it work?

Asked by Chaperon 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Solved
  • Archived

reCAPTCHA

I went to a government site and filled out a form letter and each time when I hit the VERIFY key the reCAPTCHA function tells me I have a bad connection and to recheck it… (read more)

I went to a government site and filled out a form letter and each time when I hit the VERIFY key the reCAPTCHA function tells me I have a bad connection and to recheck it. When I hit the refresh (circle arrow) link, it works. It happened on another non-gov't site and did the same thing. I did a Firefox refresh and that didn't help. It seems that version 87 has some bugs in it methinks. Any ideas? thanks

Asked by Army1 1 year ago

Answered by cor-el 1 year ago

  • Archived

YouTube.com on Release 86 of Firefox/Win64 and newer is causing huge CPU spikes in the Firefox process handling the respective tab when navigating to a different page (in the same tab) on YouTube while a video plays

You can work around the issue by stopping the video currently playing in the YouTube tab before navigating away from its page. I suspected the usual problem of hardware … (read more)

You can work around the issue by stopping the video currently playing in the YouTube tab before navigating away from its page.

I suspected the usual problem of hardware acceleration / video drivers and Firefox not playing nice, but thanks to the PortableApps.com Firefox builds and their version archive, I was able to confirm that it only happens on Release 86 and newer.

Since it's reproducible with the PortableApps builds, settings/profile/cookies etc., it seems pretty clear it's an issue with Firefox proper.

I've downgraded my main Firefox installation to 85.0.2 for the time being and am enjoying snappy YouTube without hangs again.

Anybody happen to know if that bug is already known / under triage or should I get comfortable with the idea of having to downgrade to and using Firefox ESR for a while?

Asked by cybasheep 1 year ago

Last reply by cybasheep 1 year ago

  • Archived

Excessive RAM usage

Lately almost every time I use Firefox, RAM usage goes up to 5 GB, CPU usage goes to 100%, and my PC becomes unusable until I kill Firefox processes and wait 5 - 10 minut… (read more)

Lately almost every time I use Firefox, RAM usage goes up to 5 GB, CPU usage goes to 100%, and my PC becomes unusable until I kill Firefox processes and wait 5 - 10 minutes for virtual RAM to be cleared out of disk and disk usage to return to normal. This is much worse since the last update, basically making Firefox unusable. Is anyone working on fixes so Firefox doesn't need 5 GB of RAM to open one simple web article?

Asked by KennonConrad 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

Firefox 8.6.0 upgrade disables Firefox browser...

Firefox 8.6.0 upgrade disables Firefox browser I utilized "System Restore" through the process of elimination I determined that it is the 8.6.0 upgrade that is causing th… (read more)

Firefox 8.6.0 upgrade disables Firefox browser I utilized "System Restore" through the process of elimination I determined that it is the 8.6.0 upgrade that is causing the problem. So, turned off the automatic upgrade option and installed any Windows 8.1 upgrades and my Firefox is working great. Now I have a "nag" screen that is constantly trying to upgrade Firefox browser might there be some way to disable this upgrade notice?

Asked by DJ 1 year ago

Last reply by DJ 1 year ago

  • Solved
  • Archived

Reset Firefox browser- LOST ALL my logins & passwords & bookmarks!

I got a message on firefox that it was running slow & if I reset my firefox browser it might help speed it up. It also said that it wouldn't effect my logins & pa… (read more)

I got a message on firefox that it was running slow & if I reset my firefox browser it might help speed it up. It also said that it wouldn't effect my logins & passwords or my saved bookmarks, but after clicking on the reset as instructed, I lost everything! I'm not sure what to do.... I clicked on restore bookmarks, but it said can't access the file... Is there any thing I can do to get them back??

Will restoring the laptop to an earlier date work?

Any help would be so very very much appreciated. Thanks, Sheila

Asked by sheilava747 1 year ago

Answered by sheilava747 1 year ago

  • Archived

Uninstalled old Firefox version. Installed new version. Bookmarks gone. How to recover them?

I unstalled my old Firefox version without saving my bookmarks. I then installed the current Firefox version and realized that all my bookmarks are gone. I tried already … (read more)

I unstalled my old Firefox version without saving my bookmarks. I then installed the current Firefox version and realized that all my bookmarks are gone. I tried already to restore them, it finds the file, but then I cannot import them. The c:\windows.old thing does not work for me. Any other ideas where to look for my old bookmarks? Thanks, Daniela

Asked by D_Sprunk 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

about:preferences, about:addons and address bar not compact

Upgraded from 60.9ESR to 78.8ESR Tons of empty white space being wasted in my address bar drop down, and the preferences+addons pages now only occupy half the screen so I… (read more)

Upgraded from 60.9ESR to 78.8ESR Tons of empty white space being wasted in my address bar drop down, and the preferences+addons pages now only occupy half the screen so I have to scroll more to see all my options, click to fully read text boxes and open sub-menus?!

How can I make these things more compact? The Customize options don't affect them, though I've changed the "blow-up" address bar behaviour using policies.json.

Asked by neijyry 1 year ago

Last reply by neijyry 1 year ago