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Fire fox flickers

When I go and open any website, a minute later Firefox flickers, it's been doing that for a month now. and I always get this too, a separate issue " This site is slowing … (read more)

When I go and open any website, a minute later Firefox flickers, it's been doing that for a month now. and I always get this too, a separate issue " This site is slowing down Firefox" yet it never says what site, and when Firefox is the only site open, it still does it.

Asked by crapjunkmail 6 hours ago

Last reply by Dropa 1 hour ago

Firefox causes my news feed on facebook to scroll by its self

When I scroll to the bottom of my news feed on Facebook, the page scrolls by it's self, I'm NOT touching anything and the page scrolls up and down. been that way for a mo… (read more)

When I scroll to the bottom of my news feed on Facebook, the page scrolls by it's self, I'm NOT touching anything and the page scrolls up and down. been that way for a month now 8-16-22

Asked by crapjunkmail 1 day ago

Last reply by Terry 1 day ago

version 102.0.0 and above

After upgrading to version 102.0.0 (Windows 8.1 64 bit) disk utilization would hit 100 % and a small white box appears lower right hand screen. When I use the Windows sup… (read more)

After upgrading to version 102.0.0 (Windows 8.1 64 bit) disk utilization would hit 100 % and a small white box appears lower right hand screen.

When I use the Windows supplied Task Manager, I will sometimes see 8 to 10 copies of Firefox running.

Asked by Ponsonby Britt 2 days ago

Windows Update caused browser resizing

It seems a Windows 8.1 update Aug 10, 2022 made my FF browser enlarge on my second screen from my laptop. Moving it back to the laptop makes it return to the correct siz… (read more)

It seems a Windows 8.1 update Aug 10, 2022 made my FF browser enlarge on my second screen from my laptop. Moving it back to the laptop makes it return to the correct size. I've tried the resolution, zoom, etc. Not sure what's happened to it to cause the enlargement. Zoom only works on the pages, not the tabs. It's the whole browser that is bigger, including the tabs. Open to suggestions.

Asked by theresdave 2 days ago

Last reply by jscher2000 - Support Volunteer 2 days ago

How do I set a new tab to open with my chosen homepage?

I recently had to reinstall firefox due to a few issues. Before the reinstall, when I opened a new tab it would open as my home page. After I reinstalled it, I was able t… (read more)

I recently had to reinstall firefox due to a few issues. Before the reinstall, when I opened a new tab it would open as my home page. After I reinstalled it, I was able to set up my homepage URL but there is no option for new tabs to open wth the same page. The only options for new tabs are blank page or the default firefox homepage. This was never an issue before the reinstall.

How do I fix this? Has the option been moved somewhere else?

Asked by diskguy35 3 days ago

Last reply by jscher2000 - Support Volunteer 2 days ago

"Something Went Wrong" message on Firefox ONLY when trying to make Messenger voice or video calls

I've spent quite a bit of time on this. This error is on Firefox only, has been continuous for I believe three days. I troubleshot everything that I know to be possible. … (read more)

I've spent quite a bit of time on this. This error is on Firefox only, has been continuous for I believe three days. I troubleshot everything that I know to be possible. My camera and microphone work just fine everywhere but on Messenger using the Firefox browser...

Asked by beckykale.1 3 days ago

Firfox

I have Firefox installed in both the 32 and x86 directories, but all of my favorites, passwords etc are in the 32 directory. How do I move them to my x86 version? They ar… (read more)

I have Firefox installed in both the 32 and x86 directories, but all of my favorites, passwords etc are in the 32 directory. How do I move them to my x86 version? They are both up to date!

Asked by whiz666 4 days ago

Last reply by RobertJ 4 days ago

Since updating to Firefox 100.0.1 cannot print any web pages.

Since updating to Firefox 100.0.1 cannot print any web pages. Cannot print to a printer, or to FoxIt pdf printer. Printing in MS Edge works with no problems. I have cl… (read more)

Since updating to Firefox 100.0.1 cannot print any web pages. Cannot print to a printer, or to FoxIt pdf printer. Printing in MS Edge works with no problems. I have cleared saved print settings - did not fix problem. Please advise. Thank you.

Asked by fdispensiere1 3 months ago

Last reply by cor-el 1 week ago

History is not being saved on my iphone browser

The Firefox app on my iphone11PRO does not retain history of sites visited. When I go to settings and click on History, there is an icon with a folder that says Recently … (read more)

The Firefox app on my iphone11PRO does not retain history of sites visited. When I go to settings and click on History, there is an icon with a folder that says Recently Closed. Below that, there is the notation "Websites you've visited recently will show up here." But... Nothing is there. When I look at Homepage, "Recently saved" and Recently Visited" are both turned on. What am I missing?

Asked by JHK 2 weeks ago

Last reply by jonzn4SUSE 2 weeks ago

FF updates

Hi, For some reason every time there is a new FF update ( is is like every week) If I don't download it and I let windows put the screen to sleep I can never wake up it … (read more)

Hi, For some reason every time there is a new FF update ( is is like every week) If I don't download it and I let windows put the screen to sleep I can never wake up it back up and end up hard shutting down my PC. Even if I DO download the update, but I don't let it install the same things happens. Is there any chance you guys could do quarterly updates for FF? It seems a bit excessive .

Asked by Jonathan 2 weeks ago

UNABLE TO USE FIREFOX BECAUSE OF REOCCURING WINDOW

I've been a Firefox user for years. A few days ago I got a pop-up message box that read: "Firefox is already running, but is not responding. The old Firefox process mus… (read more)

I've been a Firefox user for years. A few days ago I got a pop-up message box that read: "Firefox is already running, but is not responding. The old Firefox process must be closed to open a new window. [Close Firefox] [Cancel]"

However, no matter how many times I click the "Close Firefox" button, the message box keeps coming back up and will not let me around it. I'd delete the program and install again, but my current Firefox has info in the Bookmarks I'd like to keep.

Any way to close the pop-up window and allow me back to the Firefox home page?

Thanks! Michael

Asked by mnoll850 2 weeks ago

Last reply by jscher2000 - Support Volunteer 2 weeks ago

I updated my Firefox today but did it "download" as well? I have no way to find this out. Please just give me an ANSWER instead of sending me to 10 locations. Thank You!

I updated my Foxfire who is my browser. It updated but did it also download the update. I have no way to tell. I have no one to help me here so reaching out for help w… (read more)

I updated my Foxfire who is my browser. It updated but did it also download the update. I have no way to tell. I have no one to help me here so reaching out for help with a Real Live Person. I am not especially computer literate I am sad to say! Thank You!

Asked by Rochelle Backman 2 weeks ago

Last reply by jscher2000 - Support Volunteer 2 weeks ago

Access denied

Why am I getting this message? Access Denied You don't have permission to access "http://www.stubhub.com/" on this server. Reference #18.926bdc17.1659290068.83c76cd6 … (read more)

Why am I getting this message?

Access Denied You don't have permission to access "http://www.stubhub.com/" on this server.

Reference #18.926bdc17.1659290068.83c76cd6

Asked by waiteondeck 2 weeks ago

Last reply by cor-el 2 weeks ago

Updates

I do not like to be bugged with continuous updates - it happens too often At most it should happen once a month at the start of the month or something Why can this not ha… (read more)

I do not like to be bugged with continuous updates - it happens too often

At most it should happen once a month at the start of the month or something

Why can this not happen, is the install soooo important to have to be bugging us all the time?!

So this is an official complaint.

Thank u for your service

Asked by alan_785 3 weeks ago

Firefox not connecting to the internet

Sometimes Firefox does not load correctly (even the Pockets are not loaded) and I need to keep refreshing Firefox. Firefox is up to date. Any ideas please? Andy P … (read more)

Sometimes Firefox does not load correctly (even the Pockets are not loaded) and I need to keep refreshing Firefox. Firefox is up to date. Any ideas please? Andy P

Asked by aatriplea 3 weeks ago

Facebook page scrolls up and down automatically

Immediately following a Firefox update I began having scrolling problems on my Facebook page. I am able to scroll down normally to a point, and then, all of a sudden, the… (read more)

Immediately following a Firefox update I began having scrolling problems on my Facebook page. I am able to scroll down normally to a point, and then, all of a sudden, the scroll bar will go up and immediately go back down without me touching the mouse. It will continue doing the up and down scrolling indefinitely and at a high rate of speed. I have tried turning off auto scroll and smooth scrolling at the browser, but no luck. I have Windows 8.1. I have never heard of anyone else having this problem so this seemed like my only option.

Asked by PSanders10 1 month ago

Last reply by PSanders10 3 weeks ago