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  • Archived

UNABLE TO USE FIREFOX BECAUSE OF REOCCURING WINDOW

I've been a Firefox user for years. A few days ago I got a pop-up message box that read: "Firefox is already running, but is not responding. The old Firefox process mus… (read more)

I've been a Firefox user for years. A few days ago I got a pop-up message box that read: "Firefox is already running, but is not responding. The old Firefox process must be closed to open a new window. [Close Firefox] [Cancel]"

However, no matter how many times I click the "Close Firefox" button, the message box keeps coming back up and will not let me around it. I'd delete the program and install again, but my current Firefox has info in the Bookmarks I'd like to keep.

Any way to close the pop-up window and allow me back to the Firefox home page?

Thanks! Michael

Asked by mnoll850 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Access denied

Why am I getting this message? Access Denied You don't have permission to access "http://www.stubhub.com/" on this server. Reference #18.926bdc17.1659290068.83c76cd6 … (read more)

Why am I getting this message?

Access Denied You don't have permission to access "http://www.stubhub.com/" on this server.

Reference #18.926bdc17.1659290068.83c76cd6

Asked by waiteondeck 1 year ago

Last reply by cor-el 1 year ago

  • Archived

I updated my Firefox today but did it "download" as well? I have no way to find this out. Please just give me an ANSWER instead of sending me to 10 locations. Thank You!

I updated my Foxfire who is my browser. It updated but did it also download the update. I have no way to tell. I have no one to help me here so reaching out for help w… (read more)

I updated my Foxfire who is my browser. It updated but did it also download the update. I have no way to tell. I have no one to help me here so reaching out for help with a Real Live Person. I am not especially computer literate I am sad to say! Thank You!

Asked by Rochelle Backman 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

History is not being saved on my iphone browser

The Firefox app on my iphone11PRO does not retain history of sites visited. When I go to settings and click on History, there is an icon with a folder that says Recently … (read more)

The Firefox app on my iphone11PRO does not retain history of sites visited. When I go to settings and click on History, there is an icon with a folder that says Recently Closed. Below that, there is the notation "Websites you've visited recently will show up here." But... Nothing is there. When I look at Homepage, "Recently saved" and Recently Visited" are both turned on. What am I missing?

Asked by JHK 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

Firfox

I have Firefox installed in both the 32 and x86 directories, but all of my favorites, passwords etc are in the 32 directory. How do I move them to my x86 version? They ar… (read more)

I have Firefox installed in both the 32 and x86 directories, but all of my favorites, passwords etc are in the 32 directory. How do I move them to my x86 version? They are both up to date!

  • Archived

How do I set a new tab to open with my chosen homepage?

I recently had to reinstall firefox due to a few issues. Before the reinstall, when I opened a new tab it would open as my home page. After I reinstalled it, I was able t… (read more)

I recently had to reinstall firefox due to a few issues. Before the reinstall, when I opened a new tab it would open as my home page. After I reinstalled it, I was able to set up my homepage URL but there is no option for new tabs to open wth the same page. The only options for new tabs are blank page or the default firefox homepage. This was never an issue before the reinstall.

How do I fix this? Has the option been moved somewhere else?

Asked by diskguy35 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Windows Update caused browser resizing

It seems a Windows 8.1 update Aug 10, 2022 made my FF browser enlarge on my second screen from my laptop. Moving it back to the laptop makes it return to the correct siz… (read more)

It seems a Windows 8.1 update Aug 10, 2022 made my FF browser enlarge on my second screen from my laptop. Moving it back to the laptop makes it return to the correct size. I've tried the resolution, zoom, etc. Not sure what's happened to it to cause the enlargement. Zoom only works on the pages, not the tabs. It's the whole browser that is bigger, including the tabs. Open to suggestions.

Asked by theresdave 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Firefox causes my news feed on facebook to scroll by its self

When I scroll to the bottom of my news feed on Facebook, the page scrolls by it's self, I'm NOT touching anything and the page scrolls up and down. been that way for a mo… (read more)

When I scroll to the bottom of my news feed on Facebook, the page scrolls by it's self, I'm NOT touching anything and the page scrolls up and down. been that way for a month now 8-16-22

Asked by crapjunkmail 1 year ago

Last reply by crapjunkmail 1 year ago

  • Archived

Fire fox flickers

When I go and open any website, a minute later Firefox flickers, it's been doing that for a month now. and I always get this too, a separate issue " This site is slowing … (read more)

When I go and open any website, a minute later Firefox flickers, it's been doing that for a month now. and I always get this too, a separate issue " This site is slowing down Firefox" yet it never says what site, and when Firefox is the only site open, it still does it.

Asked by crapjunkmail 1 year ago

Last reply by crapjunkmail 1 year ago

  • Solved
  • Archived

Only one row of bookmarks visible on bookmarks toolbar

Hi. Can anyone tell me if it would be possible to display all 3 rows of toolbar bookmarks in my bookmark toolbar? It used to show 3 rows, but I changed my monitor's displ… (read more)

Hi. Can anyone tell me if it would be possible to display all 3 rows of toolbar bookmarks in my bookmark toolbar? It used to show 3 rows, but I changed my monitor's display settings to make the text bigger, and now I can only see the first row of bookmarks at the top of the screen in Firefox. Thanks.

Asked by Jo 1 year ago

Answered by Jo 1 year ago

  • Archived

Lost bookmarks with up date

Upon opening Firefox an update was installed. Now I cannot find any of my bookmarks. How do I go back to previous version/recover? While I understand the need for upda… (read more)

Upon opening Firefox an update was installed. Now I cannot find any of my bookmarks. How do I go back to previous version/recover? While I understand the need for updates, I don't understand it not automatically migrating important data.

Asked by harryag70 1 year ago

Last reply by cor-el 1 year ago

  • Archived

WARNING FROM MICROSOFT

I'm getting warning emails (2 so far) that windows 8.1 will no longer be supported after I think the end of this year and that I should buy windows 11. Since I use firefo… (read more)

I'm getting warning emails (2 so far) that windows 8.1 will no longer be supported after I think the end of this year and that I should buy windows 11. Since I use firefox exclusively, does this warning affect me? I'm not very computer savvy and am not sure what is the relationship mozilla firefox to windows (I think it's microsoft windows). I guess this computer has windows 8.1 but I'm not sure. Also, awhile back, microsoft edge showed up on my laptop but I've never even opened it, not even sure what it is. Not sure exactly when but I bought this Asus laptop but it's been several years. Thank you very much for any instruction and/or advice you may be able to give me. Randy Boone. [removed email + phone# from public]

Asked by p.a.boone 1 year ago

Last reply by James 1 year ago

  • Archived

Cameo Driving School, Inc.:

When I search for driving schools in my area; my driving school comes up with two stars. Several months back my 4.9 rating with over three hundred reviews would come up. … (read more)

When I search for driving schools in my area; my driving school comes up with two stars. Several months back my 4.9 rating with over three hundred reviews would come up. Someone changed the way it is coming up and it's showing two stars with one review from Yelp? Please help me. This is not fair?

Asked by herbyroth 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Page xlowing down Fire Fox

I'm on Facebook, only browser open is Fire Fox, FB freezes up and I get this "Page is slowing down Firefox, press STOP." to spped it up, what Page? I'm only on one page … (read more)

I'm on Facebook, only browser open is Fire Fox, FB freezes up and I get this "Page is slowing down Firefox, press STOP." to spped it up, what Page? I'm only on one page and its Face Book, get this when I'm on other sites too, and Other Browsers don't do this crap. Only fire fox does.

Asked by crapjunkmail 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Broken search

Getting sick of FireFox, I want to search from the GOOGLE SEARCH BAR, not the address bar, but the settings don't work you can choose to have the search bar next to the a… (read more)

Getting sick of FireFox, I want to search from the GOOGLE SEARCH BAR, not the address bar, but the settings don't work you can choose to have the search bar next to the address bar, but it doesn't work, the google search bar doesn't work either, no matter what setting, your search ends up in the address bar, with all the updates, they don't fix crap on here, when someone makes a complaint, FIX THE CRAP, I don't need to ask 100 people why it wont work, just FIX IT!!

Asked by crapjunkmail 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Pages displayed by Firefox browsers are dull

Some web pages displayed by Firefox are dull and unreadable e.g., https://www.vedantalimited.com/eng/investor-relations-shareholder-information.php#scheme_arrangement I h… (read more)

Some web pages displayed by Firefox are dull and unreadable e.g., https://www.vedantalimited.com/eng/investor-relations-shareholder-information.php#scheme_arrangement I have not made any specific display setting, have tested with default settings and also change of themes, but the same dull output. see attached screenshots. The same looks fine under other (Opera) browser

happens with other sites as well e.g., https://www.camsonline.com/

appreciate any help to resolve this

thanks

Asked by SOH4463048 1 year ago

Last reply by cor-el 1 year ago