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How can I change my language settings? It's in french and I want it in english, i change it from the options.

I changed it to english from french but still its all in french. tried to restart my pc and still nothing. PS: when i watch a video and i go to fullscreen, the image free… (read more)

I changed it to english from french but still its all in french. tried to restart my pc and still nothing.

PS: when i watch a video and i go to fullscreen, the image freezes and the audio goes 5-10 seconds back till it reaches the image and then it goes normaly. It doesn't do that in other browsers.

Asked by titomanias 7 years ago

Last reply by cor-el 7 years ago

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Can't play youtube videos

ops is Windows 8.1 upgraded to Firefox 27 have updated all addons and plugins all windows updates. about 2 weeks ago all of a sudden I cannot open any videos on youtube… (read more)

ops is Windows 8.1 upgraded to Firefox 27 have updated all addons and plugins all windows updates. about 2 weeks ago all of a sudden I cannot open any videos on youtube or any other site. when I try the cursor just spins and blinks and nothing happens. I tried disabling add ons and plug in but made no difference. reloaded firefox 27 no change. help

Asked by ginbaker 7 years ago

Last reply by ginbaker 7 years ago

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Unable to find Dashlane Password Manager extension and add to browser

The Dashlane website indicates that Dashlane Password Manager is compatible with Firefox Browser but I am unable to find it in the extension list. Without Dashlane Fire… (read more)

The Dashlane website indicates that Dashlane Password Manager is compatible with Firefox Browser but I am unable to find it in the extension list. Without Dashlane Firefox is useless to me since I have used it for years in Chrome and do not wish to attempt to import that information into another extension. Anyone know why it is missing?

Asked by paulbrow 1 year ago

Answered by RobertJ 1 year ago

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A means of downloading browsing history? File location?

I have a two part question where I am moving my files from one computer to another: 1) I cannot find the browsing history file in the my profile folder? Where is it locat… (read more)

I have a two part question where I am moving my files from one computer to another:

1) I cannot find the browsing history file in the my profile folder? Where is it located and has it moved/change type since the recent update?

2) Is there any way to download the browsing history file?

I am guessing due to the sync function there has to be some kind of history file?

Thank you!

Asked by quickfixfox 3 years ago

Answered by jscher2000 3 years ago

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A plugin is needed to display this content - Nothing is working to fix this on my PC

Please note the screen capture. The first image shows how this website screen I use all the time appears on Firefox. Then next to that is how it is suppose to appear as i… (read more)

Please note the screen capture.

The first image shows how this website screen I use all the time appears on Firefox. Then next to that is how it is suppose to appear as it appears on IE11. Some kind of plug in is required, but I can't figure out which one is needed to fix this problem.

I've checked Java which is properly installed and flash player is also installed. When I look at this screen through IE11, I see the missing animated image, but when I look at it through firefox, I get a blank area with the message you see displayed saying "A plugi is needed to display this content". This is happening in many other areas as well when I use Firefox. I've tried reinstalling firefox and it still comes up with this issue. I'm frustrated and out of ideas on what to do to get this working correctly.

Please help!

Kevin F. Montague

Asked by Astrokev 5 years ago

Answered by FredMcD 5 years ago

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How do I go back to a previous Firefox before this update I had today?

I did an update today Nov 17th 2017. And your update completely messed up how I am used to using my firefox browser. What the heck were you thinking? It completely messed… (read more)

I did an update today Nov 17th 2017. And your update completely messed up how I am used to using my firefox browser. What the heck were you thinking? It completely messed up my bookmarks. I had a few folders for work and different things and now everything is such a mess and I have to go through an extra screen now to get to them WTF? I also use the home button a lot to get back to google search and you moved it to the other side of the web address bar. OMG you guys suck, why did you make so many stupid changes? Do you not know that people actually hate change? Especially when it messes up everything I found so convenient about this browser. I may end up using chrome from now on and deleting this browser. May as well use a different browser and learn that one because I need to learn this one all over again.

Asked by Kasia_Night 3 years ago

Answered by jscher2000 3 years ago

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don't download pdf, open the page

Firefox downloads pdf automatically - this is maddening! It needs to open the page where the pdf is, leaving me the choice to download or not. Can I change setting so tha… (read more)

Firefox downloads pdf automatically - this is maddening! It needs to open the page where the pdf is, leaving me the choice to download or not. Can I change setting so that Firefox either opens the page of opens the pdf? Many thanks

Asked by guycruls 4 years ago

Answered by AliceWyman 4 years ago

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How do I save directly to my external hard drive?

When I download something, how to I save it directly to my external hard drive instead of having it saved to my computer first and then to my external hard drive? My comp… (read more)

When I download something, how to I save it directly to my external hard drive instead of having it saved to my computer first and then to my external hard drive? My computer has little space left and my hard drive has 463 GB left. That's why I want to save all of my files to my external hard drive instead of my computer.

Asked by ihavemanyquestions 4 years ago

Answered by cor-el 4 years ago

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My default size for printing is Letter, but it keeps printing as though some setting is set to 8X6.75. How do I fix this?

Firefox has just recently updated to 40.0.2. I came back from a week off of work to find out it has been printing incorrectly. On the printer is says to add 8X6.75 size p… (read more)

Firefox has just recently updated to 40.0.2. I came back from a week off of work to find out it has been printing incorrectly. On the printer is says to add 8X6.75 size paper to print. The settings in Firefox are set to 11X8.5 and all other browsers are printing fine.

Asked by mjeddry 6 years ago

Answered by jscher2000 6 years ago

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When I open a new window, an additional blank tab opens in the new window.

The problem started when I reset my new page. Because two tabs were open, it set the second tab as part of the home page. When I noticed this, I reset it (selecting throu… (read more)

The problem started when I reset my new page. Because two tabs were open, it set the second tab as part of the home page. When I noticed this, I reset it (selecting through bookmarks) with a single tab. Unfortunately, it persists in opening two tabs whenever a new window is open, either when starting Firefox or through a link. Hitting "Home" does NOT open a new tab.

One of your FAQs advised removing pipe characters in the home page setting, but this does not apply in this case.

Can you help?

Thanks,

Mark.

Asked by MarkGracey63 7 years ago

Answered by cor-el 7 years ago

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Why doesn't OpenH264 get installed?

Hi Mozilla Community, I recently deleted Firefox and reinstalled it for some troubleshooting, and now I am facing an issue with the Add-ons. It now says "Will be installe… (read more)

Hi Mozilla Community,

I recently deleted Firefox and reinstalled it for some troubleshooting, and now I am facing an issue with the Add-ons. It now says "Will be installed shortly" for about 2 days already for the add-on "OpenH264 Video Codec provided by Cisco Systems, Inc." (See screenshot). Why doesn't it get installed? And do I need this add-on or is it unnecessary anyway?

Regards, Adrian

Asked by GSicKz 6 years ago

Answered by ideato 6 years ago

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Copy/cut doesn't work on Windows 8.1

I upgraded from Windows 7 (where FF worked fine) to Windows 8.1 a few months ago. After the upgrade FF stopped functioning well enough for me to use. I switched over to C… (read more)

I upgraded from Windows 7 (where FF worked fine) to Windows 8.1 a few months ago. After the upgrade FF stopped functioning well enough for me to use. I switched over to Chrome/Opera but I'm tired of those and want to come back to FF but am finding it very hard. The issues are

- I can't copy/cut anything via either Ctrl+C or the context menu. The context menu rarely will show Copy/Cut/Paste and if they are shown they do nothing. One time I pressed crtl+C a lot ina row and Copy worked for that session but when I restarted the browser it stopped working again. 

These may or may not be related the copy/cut issue but certainly are not working as well.

-  Sometimes the context menu will show every possible menu item ever available in the OS. I'll right click and I need to scroll and scroll to find copy/paste. They still don't work when I find them.
- I can't highlight text and have the context menu show the "search google" button. Nor can I take that highlighted text and drag it to the URL bar/search bar.
- If a video is playing (youtube/comedy central...) and I drag that tab out to make a new window this creates a blank "New Tab" in the original window and make it look like the video tab is moved to a new window but the video won't play any more. Nor can I stop it. and I can't close that tab by right clicking. But I can Ctrl+W it but that doesn't stop the audio. The audio will continue until I close FF entirely.
- Middle click used to not work but now usually works. i.e I used to not be able to close tabs or open links in new windows with middle click. But FF 28 seemed to fix that. Again mayeb/maybe not related.

I'm currently running FF 29 but these issues were all present for the past ~4 versions at least (whatever was out last fall). I use FF sync and everything works fine on all my synced devices which run W7. This is the only computer i have W8.1 on so I can't test another 8.1 setup. I've uninstalled and reinstalled a few times but I don't think I've removed all my personal setting from the computer. I have some extensions (Adblock plus 2.5.1, All-in-one genstures 0.26, Rainbow 1.6, Smartest Bookmarks bar 1.11, Stumbleupon and TiddlyWiki 1.0alpha18). These are all also synced on my other computers.

Any ideas?

Asked by bhandziuk 7 years ago

Answered by Varun Kaushik 7 years ago

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How to remove close-button on every firefox tab?

I want to do not see this small button on each tab in Firefox. Is it possible without addons? I remember that in the past there was an option in about:config for that pur… (read more)

I want to do not see this small button on each tab in Firefox. Is it possible without addons? I remember that in the past there was an option in about:config for that purpose but I failed to find it now and do not remember how it is called. I don't need this close-button because I managed to close my tabs using various other ways: by Escape, by double left mouse click to a tab, by double right click on web page (everything using AutoHotkey).

Asked by Jeremy 1 year ago

Answered by jscher2000 1 year ago

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Access Denied You don't have permission to access "http://www.santanderbank.com/us/" on this server. Reference #18.27a1c017.1419349717.1a5e5aa7

I have been going on this website for months and today this happened - Access Denied You don't have permission to access "http://www.santanderbank.com/us/" on this server… (read more)

I have been going on this website for months and today this happened - Access Denied You don't have permission to access "http://www.santanderbank.com/us/" on this server. Reference #18.27a1c017.1419349717.1a5e5aa7

I tried clearing cache and that did not help...???

Asked by ponygt2000 6 years ago

Answered by FredMcD 6 years ago

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where are temporary internet files kept

I am trying to change the location to where the temporary internet files are kept. I want to put them on another drive. Can you give me the path to them so I can change i… (read more)

I am trying to change the location to where the temporary internet files are kept. I want to put them on another drive. Can you give me the path to them so I can change it? Thanks

Asked by nuffa 7 years ago

Last reply by cor-el 7 years ago

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How do I fix slow scrolling, it is getting really annoying!

I cannot seem to find a solution. Answers I found online were to go to options > advanced > general and disable hardware acceleration and/or smooth scrolling. I tri… (read more)

I cannot seem to find a solution. Answers I found online were to go to options > advanced > general and disable hardware acceleration and/or smooth scrolling. I tried any combination and my scroll is still I assume one line per rotation which is really annoying! Please help me! Thank you in advance.

Asked by WebGen 7 years ago

Answered by iamjayakumars 7 years ago

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pop up adds

I have a new HP pc with firefox 27.0.1 installed. all popup blockers that are installed by default are active. i have my virus scanner, avast, installed and up to date as… (read more)

I have a new HP pc with firefox 27.0.1 installed. all popup blockers that are installed by default are active. i have my virus scanner, avast, installed and up to date as well as spybot search and destroy. I have win 8.1 and all newest updates.

what is going on is no pop up adds are being blocked at all. at allll. haha. it is very frustrating to have this happen. i need to get a handle on this because it is anoying and causing avast to freak out haha.

thank you very much.

Asked by LT72884 7 years ago

Answered by jscher2000 7 years ago

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How to remove Mcafee Secure Search from the default Firefox search engines?

I think the question is self explanatory. But, When I installed Mcafee Total Protection a long while ago, I think it put a secure search thing into my search engine list,… (read more)

I think the question is self explanatory. But, When I installed Mcafee Total Protection a long while ago, I think it put a secure search thing into my search engine list, and when I remove it, the option to "Restore Defaults" becomes clickable and if I click it, Mcafee's Secure Search is brought back??? How can I fix this? Please help it's pretty annoying, as I don't like Mcafee.

P.S. "Resetting Firefox" didn't work.

Here is a screenshot of the issue: http://gyazo.com/441b6a4b24bdd156ca0229fe28451cb6

Asked by Sutieday 7 years ago

Answered by Sutieday 7 years ago

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Peer's Certificate has been revoked error with firefox

My website is showing this error "Secure Connection Failed An error occurred during a connection to paperbear.ie. Peer's Certificate has been revoked. (Error code: sec_er… (read more)

My website is showing this error

"Secure Connection Failed An error occurred during a connection to paperbear.ie. Peer's Certificate has been revoked. (Error code: sec_error_revoked_certificate)

My SSL is secure. I've checked it at: sslshopper.com/ssl-checker.html#hostname=paperbear.ie and there are no problems with it. I've talked to my host hostgator and they told they had solution.

Does anyone know what I can do? My website has been like this for 2 days now and I've been losing customers. It does work with other browsers though.

Thanks in advance,

Aaron

Asked by aarondowling 5 years ago

Answered by philipp 5 years ago