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After update to firefox 80.0 pages sometimes load blank randomly

After update to firefox 80 sometimes random pages do not load. They open as blank white page with refresh button being inactive. Only way to solve this problem is close p… (read more)

After update to firefox 80 sometimes random pages do not load. They open as blank white page with refresh button being inactive. Only way to solve this problem is close page, open new tab and try to load this page again.

This is completely random, happening on all sites, opened from links on other sites, bookmarks or speed dial. No idea what could cause it. Maybe firefox has some problems with creating new process for new tab if my process limit is set to 1?

Asked by Piterk 4 months ago

Last reply by Piterk 10 minutes ago

Session opens with tabs with empty address

When I reopen FF the session will be restored. But in some tabs the URL is not restored. The page is shown, but I cannot refresh the page, since there is no address in th… (read more)

When I reopen FF the session will be restored. But in some tabs the URL is not restored. The page is shown, but I cannot refresh the page, since there is no address in the address field. Is there any solution for this? Does anybody else have the same problem?

Asked by martingrinswald 4 hours ago

Last reply by FredMcD 2 hours ago

  • Solved

Webcam undetected on the web browser

Hi, This is my first post here so let me know if I did anything wrong. So my problem is: my camera has been undetected by Firefox for a while now, without any change in t… (read more)

Hi,

This is my first post here so let me know if I did anything wrong.

So my problem is: my camera has been undetected by Firefox for a while now, without any change in the use of my browser. I've wanted to use it on Google Duo, on an online classes website, on a website where you can use your camera to try on glasses before ordering, and nothing... The latter was my last attempt and the only message I got from the website was "your camera is not detected". I really have no idea where to check for anything wrong on this topic, it works perfectly on other software (like Discord), so I guess it does not come from the camera itself. I checked the authorizations in Firefox, nothing special there either.

Any idea and/or tips for this kind of troubleshooting?

Thanks a lot in advance!

Asked by laiissa381 20 hours ago

Answered by jscher2000 6 hours ago

youtube loads in at 280%

Every time I go to YouTube website it loads in at 280%. Very annoying. Just started and I don't know where to begin. When I click on the 280% in the bar it instantly goes… (read more)

Every time I go to YouTube website it loads in at 280%. Very annoying. Just started and I don't know where to begin. When I click on the 280% in the bar it instantly goes to normal view. Restarted my computer with no results.

Asked by jarekorn 23 hours ago

Last reply by cor-el 16 hours ago

BOOKMARKS are gone?!

2020年我使用firefox也大半年了,期间一直保持登陆使用,也正常联网 2021年1月我重新安装后,再登陆,同步回来的书签是我几年前的数据, 我以为是firefox版本问题,就尝试了几个不同版本,但同步回来的都是旧数据, 最后一次提示我密码错误,我被迫重置了密码,所有数据都清了零 非常伤心为什么一个已被人类使用了超过15年的功能会出现… (read more)

2020年我使用firefox也大半年了,期间一直保持登陆使用,也正常联网 2021年1月我重新安装后,再登陆,同步回来的书签是我几年前的数据, 我以为是firefox版本问题,就尝试了几个不同版本,但同步回来的都是旧数据, 最后一次提示我密码错误,我被迫重置了密码,所有数据都清了零 非常伤心为什么一个已被人类使用了超过15年的功能会出现这种问题,数据无价,请问能提供回我的账号2021年1月24日前的书签吗?

Asked by ebenkkk 1 day ago

Login that used to work no longer works

Login is apparently sending the wrong information. It used to work, but now hangs. I've cleared cache and cookies, rebooted, etc., to no avail. I have also re-installe… (read more)

Login is apparently sending the wrong information. It used to work, but now hangs. I've cleared cache and cookies, rebooted, etc., to no avail. I have also re-installed Firefox.

I can login successfully via Windows Internet Explorer, but not Firefox.

Any suggestions?

Asked by rrwms 2 days ago

Last reply by cor-el 2 days ago

Updating Firefox broke it, spinning white wheel, constantly crashing scripts load times last at least ten minutes. HELP

The last time I updated Firefox I had such a bad time I swore never to update it again, however yesterday an addon I use couldn't work without updating. So I bit the bull… (read more)

The last time I updated Firefox I had such a bad time I swore never to update it again, however yesterday an addon I use couldn't work without updating. So I bit the bullet and did. I've been regretting it ever since. At best it works slightly slower than my old version which was 61.0.1. At worst I miss the days of internet explorer.

The most common issues are 1. White Wheel: When I swap tabs or open a new one I often get a spinning white wheel. This can last anywhere from seconds to at least ten minutes. I've asked around and tried everything suggested, nothing has gotten rid of it.

2. Scripts breaking: This started later on after installing it. Almost any time I refresh a tab or open a new one a script in some other tab breaks. At least twice I was just watching a video in one tab, not even touching the computer and a script breaks in another tab.

Please, I just want my browser to run properly. WITHOUT having to sacrifice my settings/history/bookmarks/addons

Asked by maswartz 4 days ago

  • Solved

(ProtonMail) How do I get a new page to load in the same page, not a new tab?

Hi; hope all is well in your world! I have a ProtonMail account. (It works fine, I recommend it!) Had it for years, but have not used it much. Looking into VPN and proton… (read more)

Hi; hope all is well in your world!

I have a ProtonMail account. (It works fine, I recommend it!) Had it for years, but have not used it much. Looking into VPN and proton offers one, so trying to find out more, and so am now exploring the proton site quite a bit.

I can log into ProtonMail itself very easily; I get directed to my ProtonMail inbox. Cool so far. But clicking on 'help' takes me to ProtonMail Support, in a new tab. Not so cool, because I'm now not logged in. If I hit the 'LOG IN' button at the top of that page, I can log in (again) very easily. But it takes me back to my ProtonMail inbox! Same problem if I try to log in to the Protonmail Blog.

I've tried everything I can think of. I've checked through all the ProtonMail support articles (that claim they are 'step by step guide to find easily your answer'); I've investigated 'Common Login Problems', and none of the offered solutions apply (I'm not having a problem logging in; I'm having a problem logging in to something other than the inbox.) I've tried disabling browser extensions; checked the settings of Javascript, Session Storage, and Cookies; even tried using a different browser.

I think the answer to this conundrum is to configure Firefox -- just for proton -- so that instead of opening a new tab it opens the content in the same tab. But I've searched Firefox help, and have not been able to discover how to do that.

I fear I am slowly but surely going insane.

Please help!

Asked by pendantry 1 week ago

Answered by pendantry 4 days ago

  • Solved

Can't install addons

When trying to install addons from Firefox addons management menu (tab 'about:addons'), they not downloads. and Firefox says 'addon can not be loaded because connection p… (read more)

When trying to install addons from Firefox addons management menu (tab 'about:addons'), they not downloads. and Firefox says 'addon can not be loaded because connection problem'.

When trying open 'https://addons.mozilla.org/ru/firefox/' have 'PR_CONNECT_RESET_ERROR'.

I am thinking the reason of this errors is blocking requests to 'addons.mozilla.org' by my internet provider (Beeline Kazakhstan). Because when I trying to connet to 'addons.mozilla.org' using VPN or proxy I have no problems described above.

I have no idea why this internet provider or goverment needs to block host 'addons.mozilla.org' (they love to block various website just fo fun). May you help me bypass this problem? May be you know the way how to install VPN addon offline for Mozilla Firefox whithout acces to addons webpage.

Sorry for my English and thank you for reading (:

Asked by Halixer 1 week ago

Answered by jscher2000 1 week ago

Undesirable feature

Hello! I love firefox, but latest versions have a feature that disturbs me a lot. I’m using more than one screen with different dimensions. Then I move firefox window fro… (read more)

Hello! I love firefox, but latest versions have a feature that disturbs me a lot. I’m using more than one screen with different dimensions. Then I move firefox window from one screen to another, firefox automatically adjust his window size accordingly. Please, tell me, how I can disable that feature? Thank you!

Asked by klokodunda 6 days ago

Firefox does not load mainstream sites on work machine

Hi, I have installed Firefox on my second machine at work, and I find it impossible to use it as it does not connect to many of my company's services, but also on many ma… (read more)

Hi,

I have installed Firefox on my second machine at work, and I find it impossible to use it as it does not connect to many of my company's services, but also on many mainstream sites.

For example, when I try to load sites like theguardian.com I get a window with the warning: "Did Not Connect: Potential Security Issue", for others like nytimes.com the message reads "Warning:Potential Security Risk Ahead". The lists of sites where these happens is long.

The thing is that on my other machine at work these sites are working perfectly. I have just loaded Firefox on the new machine, I have not added any extensions or plugins yet.

I am about to loose the old work PC, and it would be a shame if on my new machine I had to use Chrome!

Any help is appreciated Thanks Alex

PS I am writing this from my own laptop and not from the work PC

Asked by alesalva 6 days ago

Last reply by FredMcD 6 days ago

Firefox 83 broke fonts on youtube (when hardware acceleration is enabled)

After updating to FF 83.0 something has changed in font rendering. Another update breaks something for me and another silence in changelog. When hardware acceleration is … (read more)

After updating to FF 83.0 something has changed in font rendering. Another update breaks something for me and another silence in changelog.

When hardware acceleration is enabled in firefox settings I observe that fonts which are overlayed on youtube videos have ugly chromatic aberration effect around them and they are much thinner than they should be. When I disable hardware acceleration they are fine - they look the same as on different browsers, for example Brave.

Is there any way to fix font rendering without need to disable hardware acceleration?

example images with description in attachment

Asked by Piterk 1 month ago

Last reply by Piterk 1 week ago

setting to allow Flash in Firefox 84.0.2?

https://support.mozilla.org/en-US/kb/end-support-adobe-flash says Firefox 84 still supports Flash. Yet on some learning websites that use Flash still, like alison.com bu… (read more)

https://support.mozilla.org/en-US/kb/end-support-adobe-flash says Firefox 84 still supports Flash. Yet on some learning websites that use Flash still, like alison.com but it doesn't really matter where right, it shows this where the flash app should be and all blank white around it: (see "capture" screenshot below)

And I can't click on it nor is there a pop-up bar nor a little plugin icon at the beginning of the URL / address box to click on.

How do i enable it?

I found this: (see "extensions,plugins,shockwave_flash" screenshot) Am I close? :)

Asked by Roger 1 week ago

Last reply by alex_mayorga 1 week ago

‘mail to’ links & PDF files

A couple of annoying things have happened since I switched to Firefox as my main browser: • clicking on ‘mail to’ links no longer takes me to outlook, which is my main em… (read more)

A couple of annoying things have happened since I switched to Firefox as my main browser: • clicking on ‘mail to’ links no longer takes me to outlook, which is my main email provider • all of my PDF files stored in ‘my documents’ have been converted into Firefox web files I’d like these restored to my previous settings but can’t see how to do this!

Asked by Annegoodwin 1 week ago

Last reply by Annegoodwin 1 week ago

Can't open received *.xlsm files

Good day, all, I have a some problem. I received a *.xlsm file via e-mail, but when I click on it to download, firefox opens or saves it as *.xlsx I tried this operation … (read more)

Good day, all,

I have a some problem. I received a *.xlsm file via e-mail, but when I click on it to download, firefox opens or saves it as *.xlsx

I tried this operation in other browsers, and they worked correctly.

Could you please help me to solve this problem?

Asked by o4up 1 week ago

  • Solved

Firefox default action for PDF has spontaneousl changed

I have always had PDFs set to "Always ask" is described here: https://support.mozilla.org/en-US/kb/change-firefox-behavior-when-open-file This hasn't changed. The dialog… (read more)

I have always had PDFs set to "Always ask" is described here: https://support.mozilla.org/en-US/kb/change-firefox-behavior-when-open-file This hasn't changed. The dialog which asks what to do with the file used to have "Save File" selected by default. This was convenient, because this is usually what I want. However, the default selection has recently changed to "Open with Firefox", which I hardly ever want. This requires me to perform an extra step when accessing PDFs from the Web, which I do quite often. I am not aware of having done anything which would affect this, nor have I found a corresponding option to change it back. How can I restore the previous behaviour?

Asked by rsbrux 5 months ago

Answered by Wesley Branton 5 months ago

Extensions

I need to know why, for a month now if I install User-Agent Switcher then I can no longer access Whatsapp PC. With the User-Agent Switcher extension installed on FireFox,… (read more)

I need to know why, for a month now if I install User-Agent Switcher then I can no longer access Whatsapp PC. With the User-Agent Switcher extension installed on FireFox, every time I access Whatsapp PC it asks me to update the Browser and to update it I have to go to restore FireFox and thus restore the Browser. Thanks for the solution

Asked by massimo.marocchio 1 week ago