Firefox Support Forum

Firefox is forgetting my two-step google logins. On the google two-step verification page, there's a checkbox which says "Don't ask for codes again on this computer."

But firefox keeps asking for codes.

i have firefox set to clear cookies on closing.

i also have the urls below set as exceptions, in two places:

    -in about:permissions, they are all set to allow, and also to keep offline data without asking
    -in options/privacy/exceptions

mail.google.com maps.google.com calendar.google.com www.google.com shopping.google.com plus.google.com

• .google.com

google.com gmail.com

this forum is messing up my list, above. Each url is a separate item in exceptions. The bulleted one actually starts with a star. (good job mozilla, thanks for this ancient text editor)

how do clear all cookies EXCEPT the ones above, when i close firefox? Or, is this not a cookie problem?

do i need to include "http://"

this article did not help https://support.mozilla.org/en-US/questions/974020

The old page now has stubs only, there is no full version on it: https://www.mozilla.org/en-US/firefox/all/

Separate but valid question: Searching Mozilla Support on this very forum yields no answers as to where to download the full version of the program itself, around which this entire forum has been set up with all the numerous questions in it about the program... yet there is no answer on how and where to actually *GET* the full version of the program... this strongly suggests that the forum administrators went out of their way, to make it difficult to impossible for users to get the FULL VERSION of the program...

There are many valid reasons for needing the full version of the program, don't you think it's pretty incredible that it has always been difficult to download the full version of Firefox? The old page had it buried in between the Acholi and Xhosa languages, even though English (US) is probably needed by millions of users vs. relatively few for Acholi and Xhosa... Millions of users had to go though gymnastics of finding it buried in between all the worlds languages with every consecutive version, and now they completely removed it even from that page...

What is the the reason, and you have to agree there is a reason, for Mozilla preventing us from having the full installation file? And what is the reason, even when the full installation file existed on that page, for this forum to make it almost impossible to find that page when searching the forum, or the entire internet for the official full version download page?

Updated to Firefox 20.0, now whenever i go into private browsing mode, it switches back to default firefox theme, i have a custom persona installed for firefox, which works in normal mode (and used to work in earlier versions in private browsing as well), but in FF20.0, private browsing just loads up with default ff theme, although i still can see it enabled in Add-ons tab, but it just does'nt shows up in private browsing window.. :(

I just got notice this morning about this new version of Firefox but I'm hesitant to install until I know that my Norton toolbar will work. Can you provide some information? Thanks!

I don't know but i am uncertain of the tagging in Firefox. Have the Firefox team changed the tagging in later revisions of Firefox?

Back in FF 4 i think i made som tags on a certain adress (in this case www.tranceadict.com) which in turn created a virtual folder called Tranceaddict.

When looking in the tags of the bookmarks in that folder i don't see any tags applied at all. So i wonder how i could create such a virtual folder before but not now?

Thanks!

Locking this "beta" thread. Firefox 22 was released yesterday.

I have a Windows 8 laptop on the Beta channel. I updated to Firefox 22 Beta yesterday and noticed that the Roboform toolbox was missing. I reinstalled Roboform, just to make sure, but it was not present in the browser windows, nor is it on the Toolbar menu. It does show as an installed add-in, and the toolbar is present in I.E. 10 and Chrome.

I have abrand new ASUS notebook with a 11 and a half inch screen. I have up to date Windows system, and am using the latest version of firefox. I have gone through all the tips in the help section of firefox including clearing cache and cookies, and also checking all settings for text, however none of this has corrected the problem. For example when i log into my online banking the text is that big it doesnt fit into the boxes set on natwest screen, so therefore i can view all of the text and it gets jumbled together in some places. With ELC a good example is the menu across the top of the page which gives all of the categories of products they sell for you to click on. As the writing is too large it does not display properly. Im not sure what else to do to crrect this. Can anyone help?

I had to reset Firefox the other day, and after restart I immediately notice that ALWAYS ASK for download location was no longer working, despite basic settings. After playing around with this for a few days, I noticed a similar post concerning ALWAYS ASK in connection with Downloadthemall. So, I added this add-on, and things went back to normal and the download box is now the FULL download box. However, if I disable Downloadthemall, ALWAYS ASK no longer works again, and same thing if I start in SAFE MODE, it no longer works. So, although I have found a temp patch for this problem (as long as this add-on is enabled), something is still wrong, as ALWAYS ASK, one would think, should still work in both safe and normal modes, without this add-on, right? Any help would be appreciated.

whenever I go to USAA.com on firefox, I can't click on any of the drop down menus. Instead, a box in the bottom left corner (where a link address would usually show) pops up with "javascript:;". If I use IE10, the site works perfectly. I prefer Firefox so it drives me a little nuts that I have to switch browsers for one site. I've removed all my cookies, cleared the cache, reset Firefox, and run Firefox in safe mode. The website still refuses to play nice. All the regular links on the site work but the drop down menus won't.

I lost all my bookmarks when my computer crashed. I thought they would have been on my backup drive, but they were not. Some people say export to a htlm file, then put in documents, then when you backup, they will be there. 'Then I have heard about backing them up to a json file. i tried that and it wouldn't open up from my desktop. So i don't know what to do. I cannot afford to lose them again. I am slowly building them back up, but had a lot of medical sites on there. What is the best way and safest way. I have windows 8. Thanks.

visit aol radio and got the error listed: ERROR LOADING MODULE: /s=2.0.155.15/js/com/slacker/util/adobe/Omniture.js TypeError: com.slacker.util.CookieJar is undefined

In moments, Firefox's "Refresh" made a mess of my customized selections of add-ons, plugins, toolbars, etc., and now crashes, 2-of my favorite "go-to" add-ons are (1) 1 gone, and (2) the other will not install. I will NEVER do what Firefox suggests again. I was doing just fine...Except, for several months Firefox suddenly freezes and I have to go to the Task Manager to end Firefox, then open Firefox anew. All I can say is, I must be losing my marbles for "refreshing" Firefox for the second time in a couple of years, after the first time caused trouble, and the overall results are worse now, the second time. I am also weary of Firefox crashes.

Anyway, is the "refresh" which occurred within the past hour, reversible? Also, just noticed "Old Firefox Data" folder whereas Had never seen it before . . . is this connected to Firefox refreshing?

HELP?!!

Recently I updated my Firefox from version 22 to 23 and I noticed copy and paste text from web pages in Firefox to other applications like notepad and even Firefox not working in my windows 8 x86. Copying text from other apps like notepad and pasting to Firefox works fine! I also updated it to beta v24 and same problem is still there. I don't have any issue with IE. BTW I don't have ZoneAlarm Installed.

Goal - use remote desktop via citrix website; Did work in FF in July; now (Aug) it doesn't

Problem: Application frame with link to RDP is blank

I log into website OK - three frames should be present: 1) fileshare - I don't use this & it appears to load OK; 2) websites - I don't use this & it appears to load OK ; and 3) Applications - This frame is blank but it should load a collection of links including a link to remote desktop

Behavior: If I have just cleared the history then the application frame will "clock" (this is normal) but instead of showing the links a blank frame appears; If I have NOT just cleared the history, the application frame shows the "clock" but it is frozen; slightly different but still results in blank application frame.

I have tried: 1. clear history before logging in (change in "clocking" but still results in blank application frame 2. IPV6- disable by set to true; No impact on problem; toggle back to false 3. network DNS disable prefetch; disable by set to true  ; no impact on problem; toggle back to false 4. preference named plugins.load_appdir_plugins; change its value to true; no impact - set back to false

One significant change I have made "around" the time of the problem is I uninstalled norton that came preinstalled, installed adaware, and removed/ disabled the adaware browser toobar ;

I will appreciate any suggestions from the community.

I saved my bookmarks before uninstalling Firefox and reinstalling tried to restore my bookmarks it says unsupported file type after Google checking everything said json so I thought it was json file then I just see on my bookmarks file that is FILE not json or html so how do I restore a bookmark file that is a FILE running Firefox 27.0.1 x86 us windows 8

Ever since I "refreshed" Firefox 36, a small black bar has appeared in the extreme upper right corner of the Firefox screen that exactly covers the Minimize/Resize/Exit buttons. Although the controls work properly when I click in the left/center/right area of the black bar, why is the bar there, in that exact spot, in the first place? And how do I get rid of it?

Yahoo Toolbar (added from Firefox Add-ons) stopped working when I updated to Firefox 36 on both my Windows 7 & 8 computers so I RE-Installed Firefox 35 via a 3rd party download site. I didn't have the same problem on My Linux Computers until today when My Linux Computer UPDATED to Firefox 37. Now the only link which will show up on the Yahoo Toolbar is my "Mail" link.

It seems (based upon my research) that Mozilla is trying to sweep this screw-up under the carpet by blaming Yahoo, and yet they continue to display the link/add-on in their "Add-on Repository" ! Maybe Mozilla need to find a better Janitor cause the current one can't seem to See or even Smell the manure they're shoveling !

Don't get me wrong. I've been using Firefox & Yahoo Toolbar for 8+ years and been a fan of both, but I ditched Micro$oft Window$ because of Compatibility Issues within their own Software Programs. I would like to continue to use Firefox and Yahoo toolbar, But if they can't manage to work together and find a solution I WILL solve the problem by "Ditching Them Both" in favor of another provider and take all my current tech customers with me when I do. FYI, they number in the thousands.

When I try to set Firefox as my default browser in Windows 8, the options menu goes to the Set Associations menu and won't set it as the default browser. In the instructions on your website for the alternate way to set it it only gives directions for Windows 7, Vista and XP not Windows 8. This is most annoying. I have tried reinstalling Firefox but that didn't work.

Heuristics will allow addons to keep working after upgrading they said. Firefox won't break your addons they said.

19->20 Firefox broke the addon (though installing the identical version again got it working again) 20->21 Firefox broke the addon again.

https://addons.mozilla.org/en-us/firefox/addon/SnapLinksPlus/

While they're trying to get the addon working, and for some a beta version works, for those of us who need these addons it means we need to downgrade Firefox. What's the best way to go about it? (PS: I don't care about security or what new features are in FF21 - I'd rather have working addons)