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How do I stop Firefox from constantly popping up that there is a new version?

The last time I updated Firefox it forgot my open tabs and browsing history. I never want to update Firefox again so how do I disable this annoying popup about a new vers… (read more)

The last time I updated Firefox it forgot my open tabs and browsing history. I never want to update Firefox again so how do I disable this annoying popup about a new version? If I cannot eliminate this I will change to another browser.

Asked by s.wisher 3 weeks ago

Last reply by jscher2000 - Support Volunteer 3 weeks ago

Firefox will not load pages the first couple of attempts.

When i start up Firefox, or go to a new website, i get a "Cannot Load Page" message for the first 1-3 attempts. It can take several minutes to access the internet every d… (read more)

When i start up Firefox, or go to a new website, i get a "Cannot Load Page" message for the first 1-3 attempts. It can take several minutes to access the internet every day. No other devices, or Thunderbird have any difficulties. I have the latest versions, completely removed my firewalls, installed a new Arris wi-fi system (my desktop is hard-wired,) and uninstalled my Norton - there has been no changes. Its getting very frustrating because i am dealing with new life issues, and trying to research documents is like pulling teeth. I need this fixed or i will need to try a new browser.

Asked by type3particle 3 weeks ago

Last reply by jonzn4SUSE 3 weeks ago

Сборник

Hello there. In the Android system there are Compendiums for saving pages.In Win 7 such Collections are not visible.Why? No meaning in synchronization... … (read more)

Hello there. In the Android system there are Compendiums for saving pages.In Win 7 such Collections are not visible.Why? No meaning in synchronization...

hmmm for some reason we could not install Firefox

hi there, I'm having problem downloading Firefox browsers onto my Windows 7. I'm constantly getting this message Hmmm...For some reason we could not install Firefox… (read more)

hi there,

I'm having problem downloading Firefox browsers onto my Windows 7.

I'm constantly getting this message

Hmmm...For some reason we could not install Firefox.

Please help, two days have gone and still this problem hangs on....

Many thanks Q

Asked by qamar0s 3 weeks ago

Last reply by James 3 weeks ago

Since Last Upgrade Videos I Watch Have Borders

Never saw those borders before. Since last auto upgrade (113.0) or perhaps the one before, videos now have borders. What has caused this ? Screen grabs don't capt… (read more)

Never saw those borders before. Since last auto upgrade (113.0) or perhaps the one before, videos now have borders. What has caused this ? Screen grabs don't capture the border.

Also: any word on dealing with floating videos ?

/s/ Chris

Asked by JoeJupa 3 weeks ago

Last reply by lazizakhmedov1014 3 weeks ago

Firefox will not open local files

A Windows 7 computer, on being restarted from an overnight rest will nor open local files but will open URL referenced files. All Firefox Extensions have been removed. Th… (read more)

A Windows 7 computer, on being restarted from an overnight rest will nor open local files but will open URL referenced files. All Firefox Extensions have been removed. There was no problem before the computer was turned off. This computer can also open in Windows XP. It performs well in XP.

Asked by Stanley J 3 weeks ago

Last reply by bfh47 3 weeks ago

Embedded video issue

When playing embedded videos in fullscreen, a border appears around all the edges of the video except the top. The border is only a few pixels wide, and shows the desktop… (read more)

When playing embedded videos in fullscreen, a border appears around all the edges of the video except the top. The border is only a few pixels wide, and shows the desktop, as if it is behind the embedded video. The background (desktop) can not be interacted with at this time. This error occured approx 2 days ago. I believe it is a firefox issue as i have tried multiple other browsers and they all work fine. I have also tried multiple video streaming sites and the problem occurs with all of them.

Asked by sturmgewehr-441 3 weeks ago

Last reply by TyDraniu 3 weeks ago

Sync has messed up the preferences, extensions and who knows what else

I’ve just signed in to my Firefox account for the first time in approximately two years. I’ve deliberately clicked “Later” when it suggested to sync my data. A few second… (read more)

I’ve just signed in to my Firefox account for the first time in approximately two years. I’ve deliberately clicked “Later” when it suggested to sync my data. A few seconds later I found myself with messed up preferences, merged extensions, what else? (And that’s the worst that I don’t know what else is wrong.) There are three absolutely wrong things here: Sync has enabled despite I had explicitly said no; it didn’t ask what to sync before syncing; and it’s absolutely unclear how it resolves conflicts. I would very much like to know what exactly data was affected and what exactly had happened to it, and how Sync handles conflicts, especially in regards to extensions’ data. Thanks.

Asked by VetkaGalka 4 weeks ago

Last reply by 22over7 3 weeks ago

Full Screen Glitch

Hello! Ever since I reinstalled firefox again, and it updated to 113 version, I can't see videos in full screen. I click on full screen, but there is an edge around the… (read more)

Hello!

Ever since I reinstalled firefox again, and it updated to 113 version, I can't see videos in full screen. I click on full screen, but there is an edge around the sides and bottom, and i can see the browser background. I don't know what to do. I tried with about:config option but then my taskbar was visible. my browser never had these issues before. Should I just wait for a new update? This happened after i installed it again after uninstalling, because I thought I needed to uninstall US version to get the UK version again.

If you can, I'd be very thankful.

Asked by colemanclara 4 weeks ago

Last reply by lazizakhmedov1014 3 weeks ago

Full Screen mode doesn't cover the entire screen

When I choose Full Screen mode on any website, it doesn't cover the entire screen, there's always space on the left, right and below. There's no problem with other browse… (read more)

When I choose Full Screen mode on any website, it doesn't cover the entire screen, there's always space on the left, right and below. There's no problem with other browsers, only Firefox. It started happening since the last update. Stretching manually doesn't work. Win 7.

Asked by dokmanovic.nevena 4 weeks ago

Last reply by lazizakhmedov1014 3 weeks ago

Видео

Видео не раскрывается на весь экран. Остаётся рамка браузера. Так на всех абсолютно сайтах. При переходе в полноэкранный режим, остаётся эта рамка. Началось после обновле… (read more)

Видео не раскрывается на весь экран. Остаётся рамка браузера. Так на всех абсолютно сайтах. При переходе в полноэкранный режим, остаётся эта рамка. Началось после обновления 113.0

Asked by Sentey 4 weeks ago

Last reply by lazizakhmedov1014 4 weeks ago

Video Players Show Border Around Screen When Playing Full Screen, New Issue Since 113.0 Update

Since Firefox installed the most recent update May 9th, update 113.0 (20230504192738), whenever I play a video full screen from any websites including YouTube, news sites… (read more)

Since Firefox installed the most recent update May 9th, update 113.0 (20230504192738), whenever I play a video full screen from any websites including YouTube, news sites, basically anything streaming a video, the video itself is not 100% full screen as it was prior to the update yesterday. The video expands to the top of the screen, but the two side and lower borders do not expand fully and the website underneath can be seen on these sides. I attached a random YouTube video screenshot and a news channel video with dark borders to show what is happening. Again this is on all websites with video and full-screen options, not just YouTube, and this was not happening prior to the recent update 113.0 being installed last night on my computer. I've tried the previous fixes like clearing the cache, etc., and it seems to be a bug in the recent update since this did not happen prior to last night's update installation. I played the same videos in the Chrome browser and the issues are NOT present, and the videos expand to cover the entire screen as normal. Does anyone have a fix or can a fix be requested? Thank you.

Asked by MCG123 4 weeks ago

Last reply by TyDraniu 4 weeks ago