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Dynamic content on web pages not being rendered

Various website that contain dynamic content are not being rendered by Firefox to display that content. This is happening with websites that provide transportation inform… (read more)

Various website that contain dynamic content are not being rendered by Firefox to display that content. This is happening with websites that provide transportation information and ticketing, including Amtrak and Peter Pan Bus Lines . It is also happening with a genealogical website, FamilyTreeDNA, on pages that should be displaying family tree information. Illustrations of two pages are attached. I have been able to access the information by using Opera on this same computer and operating system, and by using the same version of Firefox installed on a different computer with different operating system. I am not sufficiently proficient with website development to know or understand what type of dynamic content is being generated by these websites, or how Firefox interprets the content. My suspicion is that some Firefox setting has been enabled or disabled, but I do not know which one it would be.

Asked by lhughes0 5 hours ago

Last reply by jonzn4SUSE 2 hours ago

my computer keeps freezing when using firefox

my desktop computer keeps freezing. after shuting firefox and reopening it, it comes up with 'an old version of firefox is running in the background. firefox needs to clo… (read more)

my desktop computer keeps freezing. after shuting firefox and reopening it, it comes up with 'an old version of firefox is running in the background. firefox needs to close this to continue'. How do I delete an old version please I am running windows 7, 64 bit pro

Asked by arwoodward 1 day ago

Last reply by jonzn4SUSE 2 hours ago

Cached Web Content Not Clearing

Win 7 Home Premium Firefox Version 101.0.1 'Privacy & Security'->'Cookies and Site Data', 'Clear Data.' When 'Clear Now,' Cached Web Content; is clicked, it does n… (read more)

Win 7 Home Premium Firefox Version 101.0.1

'Privacy & Security'->'Cookies and Site Data', 'Clear Data.'

When 'Clear Now,' Cached Web Content; is clicked, it does not zero out. (It used to clear completely).

The browser webpage has been refreshed, the browser closed and reopened, and the computer restarted but the cache does not reset.

This issue started on the morning (Pacific time) of June 26-Is this a known glitch or am I missing a detail?

Asked by Buddy2014 2 days ago

Last reply by jscher2000 - Support Volunteer 6 hours ago

New VPN service

I got an email awhile back stating Firefox was going to offer a VPN service, with a 30 free trial offer. MY question is does the Firefox VPN offer a split tunneling optio… (read more)

I got an email awhile back stating Firefox was going to offer a VPN service, with a 30 free trial offer. MY question is does the Firefox VPN offer a split tunneling option like other VPN services offer? From what I understand, split tunneling is a feature where the VPN service will be active, or connected in one browser but then it would be disabled or disconnected in another browser. Can you please explain if I got that correct? Thank you.

Asked by sciencemagic 19 hours ago

Last reply by James 8 hours ago

Firefox not loading some web pages

Firefox 98.0.1 will not load some web pages that other browsers will. I get a message about Network Protocol Error with the option to "Try Again" which hasn't worked. I'v… (read more)

Firefox 98.0.1 will not load some web pages that other browsers will. I get a message about Network Protocol Error with the option to "Try Again" which hasn't worked. I've tried many of the fixes suggested here but nothing changes. If I copy the link Firefox won't open and paste it in Brave or Opera the link loads fine. I don't want to quit Firefox but I can't spend time every day trying to fix it either.

Asked by jkmcg 3 months ago

Last reply by dom1941 5 days ago

* .pdf

I don't want the pdf to save to disk without my will when I open a pdf file from any website. Fire Fox saves the file first, then opens it for reading. How to change it? … (read more)

I don't want the pdf to save to disk without my will when I open a pdf file from any website. Fire Fox saves the file first, then opens it for reading. How to change it? I want to read the pdf first and then decide what to do with it. This works similarly in Edge. FF is my main browser, I wouldn't want to change that, but I have too much garbage on my disk. every pdf is saved first, completely unnecessary.

Asked by Diabolo13 2 months ago

Last reply by jscher2000 - Support Volunteer 5 days ago

  • Archived

Firefox downloads

Firefox updates use the term MSI, but never do you explain what that means. Come on guys step around the counter and act like a user. Not only what does it mean, but what… (read more)

Firefox updates use the term MSI, but never do you explain what that means. Come on guys step around the counter and act like a user. Not only what does it mean, but what are the differences between MSI and the download without MSI?

Asked by rhdesktop 8 months ago

Last reply by AliceWyman 8 months ago

The update Firefox 100.0.1 ( or 2 ) has a bug

The update Firefox 100.0.1 ( or 2 ) has a bug: Firefox doesn't "see" the Fritz!Powerline ( LAN over Powerline adaptors ) and thus I can't enter the Fritz!Box. Even typing… (read more)

The update Firefox 100.0.1 ( or 2 ) has a bug: Firefox doesn't "see" the Fritz!Powerline ( LAN over Powerline adaptors ) and thus I can't enter the Fritz!Box. Even typing the IP address of the Fritz!Box doesn't help, because there is "no connecting" beyond the PC. The hardware works, so I can send and receive emails, but I can't access the internet via the firfox browser. Stepping back to 99.0.1, I had to "create a new profile" and all my previous ( before the update to 100.0.1 ) settings were lost, all bookmarks vanished ... I am rather angry, you know? This mail I'm sending via my notebook, as I this connects via 100 Mbit Lan network from an other room and as I had to "register" just to be able to complain ...

Asked by me-at-home 1 week ago

Last reply by cor-el 1 week ago

When I log onto Firefox I get this message. " This site is blocked because it may contain unsafe content that can harm your device or compromise your personal info.

bold textWhen I log onto Firefox I get this message. "This site is blocked because it may contain unsafe content that can harm your device or compromise your personal in… (read more)

bold textWhen I log onto Firefox I get this message. "This site is blocked because it may contain unsafe content that can harm your device or compromise your personal info.

Asked by tiatapoota1 1 week ago

Last reply by cor-el 1 week ago

Inability to connect to certain websites, Youtube, Gmail etc.

One part of the article I read says the connection issue is due to HTTP, another part of the Article says it is Googles fault due to their HSTS security policy. I have to… (read more)

One part of the article I read says the connection issue is due to HTTP, another part of the Article says it is Googles fault due to their HSTS security policy. I have to say Poppycock. I can successfully login to my Gmail on my tablet I just cannot connect to it with my laptop. Firefox itself is refusing to allow the connection. Unfortunately it happens more often than you'd expect. I am in no way or by any means capable of computer repair, but I seem to enjoy tormenting myself with constantly taking apart and rebuildingthis laptop, Took me almost 3 months to finally find out how to stop Firefox address URL bar from highjacking the search bar with that really annoying awesomebar in about:config. But something just seems wrong with the browser on the laptop not being able to connect, but there is no issue with the tablet.

Thank you for any advice or solution that could help me with this. Ive thought about the firefox refresh reset option instead of uninstall reinstall, but if there is a better solution

Asked by dougselland 1 week ago

Last reply by jscher2000 - Support Volunteer 1 week ago

Session problem

Hello. I have a question about the session. I did an upgrade to Firefox and when I opened it, I didn't find the last session. The only thing I have is an upgrade.jsonlz4-… (read more)

Hello. I have a question about the session. I did an upgrade to Firefox and when I opened it, I didn't find the last session. The only thing I have is an upgrade.jsonlz4-238 ******* file, but only that file, the other files are not in the folder. Please explain how to get my session back because I really need it. Thanks.

Asked by fofex59787 1 week ago

Last reply by cor-el 1 week ago

Second Tab Doesn't Close By Clicking X

Firefox 101.0.1 (64-bit) on Windows 7 The second tab does not close when I click the X. The first, third, and subsequent tabs do close by clicking the X. I can close the … (read more)

Firefox 101.0.1 (64-bit) on Windows 7

The second tab does not close when I click the X.

The first, third, and subsequent tabs do close by clicking the X.

I can close the second tab either by right-clicking it and selecting "Close tab" or by right-clicking the first tab and selecting "Close multiple tabs > Close tabs to the right"

It's annoying, but not a deal breaker.

Asked by Luminary99 1 week ago

Last reply by hidd3n.tern 1 week ago

login is not up to date

When I login into by back account I get to messages that bank has confirmed that it's from firefox login records. So instead of just logining into bank account I have to … (read more)

When I login into by back account I get to messages that bank has confirmed that it's from firefox login records. So instead of just logining into bank account I have to go through two extra login screens before I get in. These screens are saying that my login isn't correct, but after clicking on both (now 3rd screen) I get into my account.

Asked by dholden1355 2 weeks ago

Last reply by cor-el 2 weeks ago

Browser Support

I can no longer login into https://www.amwater.com/ website to pay my bill. See attached message telling me that I need to install a different browser. Well I tried to u… (read more)

I can no longer login into https://www.amwater.com/ website to pay my bill. See attached message telling me that I need to install a different browser. Well I tried to upload a print screen of the error message that I'm getting, but your site is unable to finish the upload. It just keeps saying " Uploading AMWater.png

Asked by simpleman2 2 weeks ago

Last reply by cor-el 2 weeks ago