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Cached Web Content Not Clearing

Win 7 Home Premium Firefox Version 101.0.1 'Privacy & Security'->'Cookies and Site Data', 'Clear Data.' When 'Clear Now,' Cached Web Content; is clicked, it does n… (read more)

Win 7 Home Premium Firefox Version 101.0.1

'Privacy & Security'->'Cookies and Site Data', 'Clear Data.'

When 'Clear Now,' Cached Web Content; is clicked, it does not zero out. (It used to clear completely).

The browser webpage has been refreshed, the browser closed and reopened, and the computer restarted but the cache does not reset.

This issue started on the morning (Pacific time) of June 26-Is this a known glitch or am I missing a detail?

Asked by Buddy2014 6 days ago

Last reply by RobertJ 44 minutes ago

Firefox and push notifications

So, I've migrated from Chrome to Firefox, and it's great, but I have a couple of issues now. One of them is with web push notifications from Google. First, I had an issue… (read more)

So, I've migrated from Chrome to Firefox, and it's great, but I have a couple of issues now. One of them is with web push notifications from Google. First, I had an issue with notifications not showing up at all (or maybe they do show up, but the timeout is short and I miss them), but I've solved that with this in about:config set to tru:

dom.webnotifications.requireinteraction.enabled

Now, notifications do stay on until I click them, but when I click them, all they do is close, disappear. And I'm talking only about YouTube notifications, when I get them from other websites, they work fine, I click on them and the proper link opens.

Any ideas how to solve this?

Asked by Marjan Bažalac 1 day ago

Last reply by Dropa 2 hours ago

Dark screen and menus

My current Theme is Dark Fox. But, previously my backgrounds and menus were all white and easy to read. Now for some reason they're black and difficult for me to deal wit… (read more)

My current Theme is Dark Fox. But, previously my backgrounds and menus were all white and easy to read. Now for some reason they're black and difficult for me to deal with.

How do I reset to white and sync them on all my devices?

Asked by tmw46 5 months ago

Last reply by kentuckywoman2 11 hours ago

Cursor dissapears when i press space or `

Whenever I press space to scroll one page down the cursor dissapears. The same thing happens when I press `. As soon as I move the mouse it reappears but this is unwanted… (read more)

Whenever I press space to scroll one page down the cursor dissapears. The same thing happens when I press `. As soon as I move the mouse it reappears but this is unwanted and annoying behavior which didn't happen in the past. I'm not sure when it started happening but it hasn't been long since that. I tried restarting with all the plugins turned off but that didn't help. I'm using the latest version of FF on Win 7 x64.`

Asked by gambit1 2 days ago

Last reply by cor-el 18 hours ago

Website loops with Firefox

Went to https://wisc.jobs/Pages/Welcome.aspx to apply for a job. When applying from Indeed to the State of Wisconsin, Firefox goes into a loop whereas the other browsers … (read more)

Went to https://wisc.jobs/Pages/Welcome.aspx to apply for a job. When applying from Indeed to the State of Wisconsin, Firefox goes into a loop whereas the other browsers do not. Trying to click the button to apply for a job only works in other browsers.

Asked by toddchilson 1 day ago

Last reply by cor-el 1 day ago

How do I add applications, specifically mp3s

On a website I regularly visit Firefox does not know what to do with an mp3 link and will not prompt for an action. How can I add MP3 to application list? Copy of applica… (read more)

On a website I regularly visit Firefox does not know what to do with an mp3 link and will not prompt for an action.

How can I add MP3 to application list?

Copy of application list attached.

Asked by blindfriar 2 days ago

Last reply by cor-el 1 day ago

Volume or sound of any video suddenly disappear

volume and sound will not work since latest updates 102.00. you tube videos and others will not play sound. Only found solution to uninstall and reinstall but still after… (read more)

volume and sound will not work since latest updates 102.00. you tube videos and others will not play sound. Only found solution to uninstall and reinstall but still after some week same error occur.

Asked by kbkartikbhandary.kb 2 days ago

Last reply by cor-el 1 day ago

My email account is jp***.info and I am having a hard time importing account.

I am trying trying to install Thunderbird, as told by my Internet Provider. They have indicated they will no longer allow he POP3 version that my email software has becau… (read more)

I am trying trying to install Thunderbird, as told by my Internet Provider. They have indicated they will no longer allow he POP3 version that my email software has because of security reasons and have indicated to use you as a replacement. So when I try to install this software on my computer I get an error message, indicating that the User Name is incorrect and I have verified it several times, I know it to be correct, the only thing that I can think of is that Thunderbird does not accept of ".info" into the software. If so is there a way a to get this added to the software so I can get added to the software? My next question is the ".online" extension is the I would be inquiring about as I also use that extension for my business.

Please let me know. My email address is [email]@joelsphotos.info.

Joel H.

Asked by bmw15 2 days ago

Last reply by Dropa 2 days ago

Newest FF Portable

Got a tough one: First time I have seen this problem: FF portable has an executable out front up top, and an executable in a deeper 32-bit folder and a 64-bit folder. Any… (read more)

Got a tough one: First time I have seen this problem: FF portable has an executable out front up top, and an executable in a deeper 32-bit folder and a 64-bit folder. Any modifications to the browser, including themes and colors and appearance mods ...are displayed when you open the browser to surf, (32-bit,) but if I click from an email link - it opens the uppermost executable instead - with none of the mods I have made to the browser. (So the browser as it first appeared on install, with no/zero/nada customizations and extensions.) I cannot see how to make an email link refer to the deeper executable. Get it? Thanks for any assistance. (!)

Asked by KentClark 2 days ago

Last reply by Dropa 2 days ago

New VPN service

I got an email awhile back stating Firefox was going to offer a VPN service, with a 30 free trial offer. MY question is does the Firefox VPN offer a split tunneling optio… (read more)

I got an email awhile back stating Firefox was going to offer a VPN service, with a 30 free trial offer. MY question is does the Firefox VPN offer a split tunneling option like other VPN services offer? From what I understand, split tunneling is a feature where the VPN service will be active, or connected in one browser but then it would be disabled or disconnected in another browser. Can you please explain if I got that correct? Thank you.

Asked by sciencemagic 3 days ago

Last reply by Dropa 2 days ago

my computer keeps freezing when using firefox

my desktop computer keeps freezing. after shuting firefox and reopening it, it comes up with 'an old version of firefox is running in the background. firefox needs to clo… (read more)

my desktop computer keeps freezing. after shuting firefox and reopening it, it comes up with 'an old version of firefox is running in the background. firefox needs to close this to continue'. How do I delete an old version please I am running windows 7, 64 bit pro

Asked by arwoodward 4 days ago

Last reply by jonzn4SUSE 3 days ago

Firefox not loading some web pages

Firefox 98.0.1 will not load some web pages that other browsers will. I get a message about Network Protocol Error with the option to "Try Again" which hasn't worked. I'v… (read more)

Firefox 98.0.1 will not load some web pages that other browsers will. I get a message about Network Protocol Error with the option to "Try Again" which hasn't worked. I've tried many of the fixes suggested here but nothing changes. If I copy the link Firefox won't open and paste it in Brave or Opera the link loads fine. I don't want to quit Firefox but I can't spend time every day trying to fix it either.

Asked by jkmcg 3 months ago

Last reply by dom1941 1 week ago

* .pdf

I don't want the pdf to save to disk without my will when I open a pdf file from any website. Fire Fox saves the file first, then opens it for reading. How to change it? … (read more)

I don't want the pdf to save to disk without my will when I open a pdf file from any website. Fire Fox saves the file first, then opens it for reading. How to change it? I want to read the pdf first and then decide what to do with it. This works similarly in Edge. FF is my main browser, I wouldn't want to change that, but I have too much garbage on my disk. every pdf is saved first, completely unnecessary.

Asked by Diabolo13 2 months ago

Last reply by jscher2000 - Support Volunteer 1 week ago