Firefox Support Forum

Hello All, I work hard to eliminate Windows Event errors but EV 1155 Firefox Browser agent error is persistent after some reboots

I applied all the privacy and security options in the FF menu but still get the errors. I then followed the attached link to disable the browser agent which worked.

What concerns me is even after using FF Privacy & Security settings, the Browser agent startup task was still present under Mozilla in Task manager. Why is this, shouldn't the task be deleted after changing privacy settings?

I've followed all the steps in the following links and it should now be gone even after FF Updates since I changed policy settings.

https://techdows.com/2020/04/what-is-firefox-default-browser-agent-and-how-to-disable-it.html

Fix the taskbar icon removal process so that one or two deletes does the trick. Having to delete for every item I looked at on a site is so annoying and I can't believe you think this is ok.

Ref Firefox Ver 84.0.1 OS > Win 7-64 Dear Firefox Support,

 I have already contacted MS support about the subject issue and they were no help.

I am trying to find out what is causing the issue and how to get rid of it.

 I can't be sure but it may be caused by a Microsoft "START" App.  The issue appeared

to begin about two weeks ago, so it's obviously caused by something new, which may be Microsoft related. Below is Dropbox link to a screen capture of the issue.

 Any tips for ridding my PC / Firefox browser of the issue will be greatly appreciated.
 And thank you for the superb browser.

Best regards, Ken Boardman > elsmoko@cox.net

 https://www.dropbox.com/s/mxmy8jo9g7lntt9/Semi%20transparent%20rectangle_1.jpg?dl=0

Hello. Recently, it is in the Firefox browser that logins (nicknames) disappear from all pages. From inbox, facebook and others. Previously, if any nickname disappeared, then if you entered it again, it was saved. I'm not talking here about saving the auto-completion of the nickname and password. Only about the nickname (login). I don't want to save passwords on all pages. On google chrome everithing it's ok. Nicknames not disappeared. Only nicknames (logins) are stored there. Until recently, firefox was also preserved. Please fix this issue. I am already tired of writing all the nicknames every time. Again, again and again.

Many sites fail to run videos eg vk.com after updating to 111 version. N>B the videos run smoothly on other browsers

Please try to fix

Hi all,

I basically have the same question as this one, but I don't understand the chosen solution: https://support.mozilla.org/en-US/questions/1257189

When I installed FF on this laptop, I imported successfully my bookmarks, but for some reason for one particular (large) folder, its bookmarks "Description" field was not imported.

I have both the HTML and the json backup bookmarks files. With the HTML file I can copy and paste individual bookmarks and descriptions, but I have probably over 1,000 bookmarks in this folder.

Thank you.

Three questions:

How do I move my entire sorted Bookmarks in the latest version of FIREFOX from the WINDOWS 7 PC to the WINDOWS 10 PC. Both are tower style PCs.

Also, how do I do a similar task for THUNDERBIRD (latest version)?

Last week, I started my WINDOWS 8.1 (tower) PC, opened FIREFOX. It displayed a suggestion to upgrade to the latest release of FIREFOX. I clicked on it, and it made the upgrade. However, I've lost all the Bookmarks at the left side of the screen AND the 'Home' icon at the top is gone also. Please explain how to get these back.

A comment: When you publish these upgrades for both programs, WHY does these upgrades change a person's previous settings? I spent an hour the other day trying to put my Bookmarks (on the 8.1 PC) back to where they previously appeared on the left side. This is VERY annoying, to say the least. Thank you.

In Firefox Settings I have PDF downloads set to 'Always Ask' ... this used to work well enough (although, depending on my file download dialog choice to 'Open with Firefox', 'Open with - Adobe Acrobat Reader DC' or 'Save File', I seem to be accumulating duplicate PDF file copies in Downloads\Mozilla.org\Downloads ... the duplicate file redundancy is very annoying), however, with the latest update to Firefox, now I am unable to direct download PDFs from the down-arrow symbol within a given e-mail's Gmail attachment icon ... I can view the file in Gmail by clicking on the body of the Gmail attachment icon but the download button within the Gmail file viewer (top right) doesn't work either. So far as I can tell, this behaviour is confined to Gmail alone (i.e.: https://mail.google.com/mail/u/1/#inbox) ... I am able to get the file download dialog for PDF document download links at other websites and successfully retrieve PDF files. What have the developers changed now? Whatever it was, quit it.

I am trying to find my saved passwords, for Google but they aren't showing up in the saved password list. They are somewhere. If I open Gmail, I go straight in without any asking for a password. Same thing with Youtube. Open it up and I'm already logged in. I even purchased something in Youtube without needing any password verification.

But the passwords/usernames are not appearing in the firefox list of saved logins. It just isn't there. Are they saved somewhere else? Or is there a special setting for looking at all login information?

I really REALLY don't want to reset my password yet again and have to change them all across a dozen different devices in three different physical locations.

Where are the google/youtube/google play passwords saved in Firefox? Because they are not under the general list.

Everytime I try to close my Firefox browser window, it just stops. There are multiple processes taking in excess of 200 or 300K in memory that seem to be causing the problem. I have to manually end the process just to close Firefox, and it is quite annoying. I just checked, my Firefox is up to date. Yesterday I deleted and re-installed Firefox, but it's still doing the same thing. This is kind of driving me nuts to be honest. I have Chrome, Opera, and Edge also installed on my computer so I'm ready to jetisson Firefox but thought I'd see what the community has to say first.

UPDATE - Firefox worked great for a few days but the issue returned not too soon after that. Whatever happened in the last update was only good temporarily. I've already done all the initial troubleshooting steps and believe I may have discovered the root cause of the issue.

There are multiple processes in Firefox whose size is over 100,000 kilobytes in size. Some are over 200K, 300K, and 400K.

As I compare this with other browsers I have on my computer, Edge has no processes over 100K, and neither does Chrome or Opera. I believe this is not coincidence, there is something internal to Firefox which creates large processes that is causing delays in closing it. Once again the problem has started annoying me and has started giving me thoughts of switching browsers again.

You can see it in the screenshots I posted.