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  • Solved

Keeping cookies in Firefox; man-oh-man, why is this so difficult?

Hello. I just updated to FF 94 but my confusion pre-dates the update. It would be most helpful to have a clear, concise, non-nerd jargon about how to keeps cookies. I nor… (read more)

Hello. I just updated to FF 94 but my confusion pre-dates the update. It would be most helpful to have a clear, concise, non-nerd jargon about how to keeps cookies. I normally delete cookies on domain change. This works for me!

I have a specific domain, a bank, that *now* charges me a fee to log in and check my account: two-step verification. The bank says that if I don't delete their cookies when I log off then I won't be charged a fee the next time I try to log in. Fair enough.

After looking through the Firefox / Mozilla explanations on how to keep cookies, what I read is not clear. Lets start here: many of the explanations show images of the about:config: "Cookies and Site Data. What I see on my screen is not what is presented in the proposed solution. Example: at this page https://support.mozilla.org/en-US/questions/1287495 it shows "Manage Permissions". On my screen it says "Manage Exceptions". There is a big difference in understanding between "Permissions" and "Exceptions" and seeing as how I don't know what "Permissions" mean then I'm left with a hole in my understanding of how to proceed. This might sound a minor point to make, but I can not find a clear, up-to-date (FF 93) how to keep selected cookies. So please let me state clearly what I want to know and hopefully a clear, concise answer may appear.

- I want to keep specific cookies, from a specific domain, that were loaded into FF during a session. - The next time I attempt to login to that specific domain, the previously saved (hopefully) cookies will be recognized by the domain and allow me to log in without further charges.

For my purposes the "Cookies and Site Data - Manage Data" function is not relevant. I don't need to make a special election to allow cookies from my bank, nor am I trying to restrict cookies from entering the browser. I simply want to save particular stored cookies for the next attempted login to a specific domain.

Please, and with respect: clear, concise, simple language that is attuned with the visuals / graphics / images of FF 93.

Thank you in advance and wishing you healthy times.

Asked by taj 2 weeks ago

Answered by cor-el 2 weeks ago

  • Solved

Shockwave no longer works

Since I upgraded to version 94.0.1 I can no longer access games at shockwave.com, such as https://www.shockwave.com/gamelanding/the-daily-snoop-a-hidden-object-game.jsp. … (read more)

Since I upgraded to version 94.0.1 I can no longer access games at shockwave.com, such as https://www.shockwave.com/gamelanding/the-daily-snoop-a-hidden-object-game.jsp. All I get is the initial splash screen.

It does work on MS Edge and since I no longer have Adobe Flash installed on my computer that shouldn't be an issue.

I have also submited this question to Shockwave. Do you have any suggestions?

Thanks.

Asked by crl4242 3 weeks ago

Answered by cor-el 2 weeks ago

  • Solved

vanguard login quit working

been using ff to login to vg for a couple years. ~2 weeks ago it quit working-i click login & nothing happens, the login page remains unchanged. login works with chro… (read more)

been using ff to login to vg for a couple years. ~2 weeks ago it quit working-i click login & nothing happens, the login page remains unchanged. login works with chrome & opera no problem.

Asked by dblazen84 1 month ago

Answered by cor-el 1 month ago

  • Solved

Dark mode in all firefox browsing sites do not work now

Hi, I am using the dark mode in firefox which is god sent boon to persons having glaucoma, with dark mode in firefox and dark reader add on. This was going well and after… (read more)

Hi, I am using the dark mode in firefox which is god sent boon to persons having glaucoma, with dark mode in firefox and dark reader add on. This was going well and after a recent update, I could not find it working. The dark mode is enabled and dark reader was there, but the browsing pages only shows in white. Has firefox changed anything recently to have this issue? If I miss something would the experts say, how to get back my dark browsing experience in all sites. If I find anything not visible in some sites, I used to go the windows properties and change the contrast theme to windows basic blue theme and then switched back to dark theme. this was helping the glaucoma persons very much. please, say how to solve this problem

Asked by jrj 1 month ago

Answered by jscher2000 4 weeks ago

  • Solved

Porn emails

First, I am 78 and never used porn emails. For years, I did not receive porn emails. Some time ago, I started to get them in my spam box. You can't block them since th… (read more)

First, I am 78 and never used porn emails. For years, I did not receive porn emails. Some time ago, I started to get them in my spam box. You can't block them since they change their email address each day. Can't Mozilla in some way block them ? I could change my email address but so many friends and business have it.

Asked by oliviag126 3 weeks ago

Answered by jscher2000 3 weeks ago

  • Solved

Unable to open my accounts on my online banking

Just recently when I open my bank and check my accounts, the accounts will not open and a note at the top of the page says page is slowing down fire fox, to speed up brow… (read more)

Just recently when I open my bank and check my accounts, the accounts will not open and a note at the top of the page says page is slowing down fire fox, to speed up browser stop the page, then it shows a stop button, I hit the stop button, my accounts still don't open. What is happening.

Asked by cnilsen1 3 weeks ago

Answered by FredMcD 3 weeks ago

  • Solved

Unable to Access Prodigy eMail

I am currently unable to access my Prodigy.net email thru the FireFox browser. I have cleared the cache and deleted cookies and am still unable to access https://mail.yah… (read more)

I am currently unable to access my Prodigy.net email thru the FireFox browser. I have cleared the cache and deleted cookies and am still unable to access https://mail.yahoo.com without being redirected to currently.com. Both AT & T and Yahoo indicated that this is a Firefox issue and I need to speak with Mozilla. Please provide a telephone number that I can speak with one of your representatives ASAP to resolve this issue.

Thank you for your prompt response.

Patricia Reider

Asked by pareider 4 weeks ago

Answered by FredMcD 4 weeks ago

  • Solved

Can't sync my data

Hello. I have been using firefox for a quite while now, I have LOTS of critical data linked to my firefox account (all the passwords, important bookmarks for work, etc) I… (read more)

Hello.

I have been using firefox for a quite while now, I have LOTS of critical data linked to my firefox account (all the passwords, important bookmarks for work, etc)

I completely formatted and reinstalled windows on my pc because it had software issues that made it impossible for me to use my pc, after that I installed firefox , but forgot password for my firefox account, so I reset it with my mail, but now I can not sync to my very important older data that I desperately need.

Is there any way I can recover my data? Please, it is very important for me.

you can check that all the activities happened from same IP address, and that I searched for "windows 7 iso file" using duckduckgo right before I requested password reset


thank you in advance.

Asked by gigimakatsaria 1 month ago

Answered by FredMcD 4 weeks ago

  • Solved

The new soft color look

Today I was greeted with an invitation to explore different color options for my home screen. I'm fairly conservative, but thought I'd give it a try & selected someth… (read more)

Today I was greeted with an invitation to explore different color options for my home screen. I'm fairly conservative, but thought I'd give it a try & selected something like "soft green."

Bottom line is that the changed look is slightly distracting & I'd like to go back to the plain vanilla screen. But it's not obvious (to me anyway) how to do that.

Any suggestions?

Asked by davekeefe 1 month ago

Answered by davekeefe 1 month ago

  • Solved

Icons have just become smaller with a WIDE white space after update - can it be reversed?

Firefox was working well - and unfortunately I had forgotten to switch updates off. Now display settings on some pages are really grim from a "not great eyesight and now … (read more)

Firefox was working well - and unfortunately I had forgotten to switch updates off. Now display settings on some pages are really grim from a "not great eyesight and now things are tinier" point of view.

I use Protopage (custom home page with news etc) and if you open a second tab, it allows you to have a selection of Icons each with a regularly used link. It still works, but after FF upgraded itself, the image in the tile has shrunk to a fraction of the original size - and is now surrounded by a thick border of white (with rounded edges of course).

Is there a "high vis" option which simply removes wasted white space which seems to have just been added at the expense of clarity?

Is there a way to either revert to a previous version OR to undo the visual messing about they have decided we all must want? If so, please let me know, as this "let's change something to make it harder to see", approach is a bit annoying.

Alas I cannot do a "before" image, but the "after" one is shown, complete with my efforts to explain what has changed.

Any guidance on either reversing the update or switching of the "shrink image and surround with large white border" geratfully received please.

Many thanks.

Asked by Guy 5 months ago

Answered by jscher2000 5 months ago

  • Solved

Hi, for some reason the taskbar and tabs keep disappearing. I can momentarily bring back the tabs but they go away again after a few seconds if I take the mouse away. The taskbar doesn't come back at all. I'm using windows 7.

Hi, for some reason the taskbar and tabs keep disappearing. I can momentarily bring back the tabs but they go away again after a few seconds if I take the mouse away. The… (read more)

Hi, for some reason the taskbar and tabs keep disappearing. I can momentarily bring back the tabs but they go away again after a few seconds if I take the mouse away. The taskbar doesn't come back at all. I'm using windows 7. Unfortunately I tried but cannot attach or upload a screenshot of what I see.

Asked by nora777 1 month ago

Answered by jscher2000 1 month ago

  • Solved

Unable to access usps website from home, but it came up in the staples store where I took my computer to clear the cache...all that has been done, but cannot access it from home...what does that tell you?

cannot access usps website from home, but it came up easily in the staples store. all cache has been cleared but when i got home, I still got the message "you do not hav… (read more)

cannot access usps website from home, but it came up easily in the staples store. all cache has been cleared but when i got home, I still got the message "you do not have access to this website" I have been using it to get stamps for years. any Ideas about what's wrong?

Thank you, Helen Barron <email-removed>

Asked by helenbarron 1 month ago

Answered by FredMcD 1 month ago

  • Solved

Windows opened in front of firefox don't clear properly when I close them - see screenshots

Hello Firefox support team. When I open a window (application, data folder or whatever) in front of firefox, then the window doesn't disappear properly when I close it. B… (read more)

Hello Firefox support team. When I open a window (application, data folder or whatever) in front of firefox, then the window doesn't disappear properly when I close it. Bits of it remain (see images) and I have to click on the menu bar or outside the firefox window to get rid of them. It's getting a bit annoying - doesn't happen al the time, but regularly on a seemingly random basis. The problem has existed for a while now, since two or three updates ago. Any clues as to what's going on? Thanks,

Fraidy.

Asked by cesolon 1 month ago

Answered by cesolon 1 month ago

  • Solved

How to open all synced tabs?

With recent versions of Firefox, I haven't found how to open all tabs from another synced computer. They use to be displayed in bookmarks or history lateral menu and I co… (read more)

With recent versions of Firefox, I haven't found how to open all tabs from another synced computer. They use to be displayed in bookmarks or history lateral menu and I could use the right button to open all. If this option has been removed, I don't understand why going steps back.

Asked by dbravo 1 month ago

Answered by cor-el 1 month ago