Firefox Support Forum

I keep getting here on Mozzilla Firefox this Error "Stop" pop-up thing that slows down the Firefox browser I tried calling the Mozilla Company in California with out any success. If someone from the Mozilla Company is on Firefox please can you contact me? I am desperate for help in this matter. Margaret Ann Galasso ... Can someone from Mozilla Call me? ... HELP!!!

edited sensitive information from public and search/spam bots view on this community forum. nobody here or at Mozilla does one on one support by phone, chat , or email.

I recently received a request from AVG to have an add-on - AVG Online Security - which will protect against phishing and malware sites. There was a note from Firefox that Firefox does not monitor this add-on.

I use AVG Virus Protection - free copy - and it seems to be doing its job; although, I have been thinking about buying the software.

Has anyone used this add-on? Is it all right to install? Is it necessary to install? Since I changed internet service providers, I have not seen much in the way of phishing and AVG Virus Protection prevented me from accessing two websites it said were questionable.

Hello, since tooday firefox is consuming all my RAM (12g) in less than 1 min after started running, whole memory is consumed by 1 process (out of 11) without any tabs opened. I am able to close the process without any noticable issues with browser however, the same thing happens each time i open browser again and it makes my pc freeze after 2-3 min. I haven't done any update or installed anything that coud interfere with browser. Version: 95.0 Windows 7, 64bit

I use Firefox locally to review the HTML/CSS while creating web pages (Win7 & Win10). Upon browser update, Firefox stopped displaying mask of any image format (SVG or PNG).

I did solve this issue in 2020 by changing the settings. about:config > privacy.file_unique_origin changing: to 'false' > refresh tab. Yet, since October 2021, it's no longer helping. After a browser update, I don't see the images with a mask, see attachment. The mask images show OK when the HTML page is on the server, but codding requires a constant 'quick check,' and usually uploading to the server is a final step. Can anyone help?

I prepared a simple example page [https://artenergy.com/mask] with a download link. Thus one can open this file locally to see the issue.

Thank you!

FF has hijacked my PDF files, i.e. opens them online by default. I have selected "open in Acrobat 9.5" in the Settings menu / Applications, but it still opens the files in the web viewer. How do I stop that short of uninstalling Mozilla? I am using Windows 7 Enterprise and this problem just started with the last FF update.

Time is passing, new versions releasing, but problem are same. Firefox 71 had a good looking colored cleartype. Fonts was clear and pretty. And new versions have a monochromatic cleartype, which makes fonts to look like sh1t. How to take back a colored cleartype? Just tell me, how. I tried many gfx.font_rendering.cleartype_params, but nothing is working.

As of version 91 I think it was, around middle of 2021 (last year), in the dropdowns from the across-to-the-top bookmarks menu, the items are spaced out vertically way too much. So much space is wasted. I like the spacing they had before that version. I just want to go on record as giving feedback that I don't like it, and wish it went back to the original spacing. I have looked at https://support.mozilla.org/en-US/questions/1346987 and know there's all sorts of weird stuff I can do to customize my Firefox to get the spacing I want, however, my point with this post is to get feedback back to the Firefox developers to see if they will consider changing it back. If posting here is not the best way to get feedback back to the developers/designers/product-owners, please let me know the best way. I couldn't find another way.

i cannot access my email called armstrongonewire and they told me that the problem is with the update that downloaded on 2/11/22 for the firefox update 96.0. will this problem be resolved and when? 'bold text

When I started Firefox I used to get my home page, MSN. Now I have to click the home page icon to do so. While I do want to retain my home page button, I also want to have MSN load automatically when I load Firefox. How do I make MSN my home in that manner? Thank you.

firefox is my default browser but every time i want to open a website or my gmail i have to sign in to google first . always get a message from google stating that cookies are disabled on firefox browser and i must reverse this and make google my default browser . what then is the point of firefox if i have to do this every time i may as well stay with google chrome . how do i solve this so that i can log on to gmail and autotrader with firefox .

I have started donating to keep firefox in windows 7 but was wondering if there was a way to have a set price to use the browser yearly price that was reasonable 20 dollars or so. thanks

I've logged into consumerreports.org and am looking at refrigerators and am trying to set a filter based on "Categories" (see jpg image) At this point no input is accepted other than 'Accept'. I can not clear or change any selection. This same condition occurs with all the other options.

When I use Chrome this conditions does not occur. I can set any filter, save it, and see the result.

Is there some Firefox setting that controls this behavior that I can change?

Hi,

I have 2 online stores built using Wordpress, both use the same theme, 'Storefront' and both using Woocommerce. The site with the issue, I am using a child theme.

Today I noticed the credit card input box on the checkout page is missing on the site with the child theme - the input fields aren't loading at all. (see screenshot) The issue only happens on Firefox and Firefox mobile. Everything displays on Chrome and Edge browsers.

I have deactivated all other plugins and checked after each one to see if the problem persists - it does. I have also tried using the Twenty Twnety-one theme to see if that makes a difference - it does not.

The site has previously been working and all boxes / input fields have been displaying properly until today.

If I inspect the element using FF console the document within the iframe is missing. Yet, when I use the console via Chrome or Edge it isn't (as expected becasue it displays on both browsers).

Any ideas as to why this behavour, will be appreciated - thanks.

Regards,

NOTE: I am using; Windows 7 / Android 8.0 FF 96.0.1 Chrome 97.0.4692.71 Edge 97.0.1072.62