This identical message is has been sent to Webroot support. There are several websites which I visit on a daily basis both at home and work. At home and work I regularly… (read more)
This identical message is has been sent to Webroot support.
There are several websites which I visit on a daily basis both at home and work. At home and work I regularly go to Amazon and Google. At home I go to Instagram, Facebook, Tumblr, and others. I use Firefox at home and work. Webroot Internet Security Plus v126.96.36.199 is being used at home and a corporate version of Webroot is being used at work. Tonight I started the home computer up and found that Amazon required login credentials. I COPIED the login information from the Firefox "Saved Logins..." screen to log into Amazon. Instagram, et al. seemed to access fine. I performed a complete Webroot scan of my computer and one "threat" was discovered, but no information about this "threat" could be found. I then just went back to Webroot to get the version number for this complaint and it doesn't even recognize the fact that I performed a manual scan an hour ago. It thinks the last scan was 22 hours ago and it only took one second when in fact the LAST scan took over six minutes!
In order to author this complaint, I had to restart Firefox. Currently Amazon is the only website that has retained login information. All others - Google, Instagram, Facebook, Tumblr AGAIN require logins! AGAIN, I can go to the saved logins within Firefox, COPY the credential information and PASTE it into the appropriate fields in the appropriate website and I'm logged back in...for now.
PLEASE explain to me how this information is continually being wiped clean and if Webroot isn't doing it, then what is, since Webroot is telling me my system is clean.