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other bookmarks folder

Hello, I would like to know how to remove 'other bookmarks' folder from the right side of bookmark toolbar that showed up suddenly on my browser, it's right after the arr… (read more)

Hello, I would like to know how to remove 'other bookmarks' folder from the right side of bookmark toolbar that showed up suddenly on my browser, it's right after the arrows to show more bookmarks. I can't seem to find a way to delete this.

Asked by nicaya 6 days ago

Answered by cor-el 5 days ago

Firefox is constantly freezing and crashing on me...(?!)

Firefox's latest version is always freezing and crashing on me, particularly when I'm on Facebook, for some reason! I'd like to make it my default browser, but it takes s… (read more)

Firefox's latest version is always freezing and crashing on me, particularly when I'm on Facebook, for some reason! I'd like to make it my default browser, but it takes so long to load sometimes over 5 minutes, that I can't do this...Can anyone help?

Asked by Barb 6 days ago

Last reply by cor-el 6 days ago

Instagram and VK stories not working (which includes video)

EN: I don't know what I did earlier, but I have this problem only on Mozilla browser. I tried to reinstall Mozilla but I still have that problem. Stories with photos are … (read more)

EN: I don't know what I did earlier, but I have this problem only on Mozilla browser. I tried to reinstall Mozilla but I still have that problem. Stories with photos are working good, but stories with video - not (but soundtrack playing on the background). How to fix this? I really like to use Mozilla and i don't want to use any other browser.

RU: Не знаю, что делал раньше, но истории работают не только в браузере Mozilla. Я пытался переустановить Mozilla, но проблема не исчезла. Сюжеты с фотографиями работают хорошо, а с видео - нет (а фоновая музыка играет). Как это исправить? Мне очень нравится использовать Mozilla, и я не хочу использовать какой-либо другой браузер.

Asked by minagon 6 days ago

Firefox is constantly freezing and crashing on me...(?!)

Firefox is constantly freezing and crashing on me. It sends messages to whomever, but I never get any answer. I was considering making Firefox my default browser, but ca… (read more)

Firefox is constantly freezing and crashing on me. It sends messages to whomever, but I never get any answer. I was considering making Firefox my default browser, but can't because of all the crashes and freezes. It also takes forever to display pages...Can anyone help???

Asked by Barb 1 week ago

Last reply by FredMcD 6 days ago

logged in websites are not remaining logged in, must re-log in every few hours

hi all i'm having a problem with firefox browser, its not keeping my website logged in. This does not occur after i close my browser but after a few hours of log in, eve… (read more)

hi all i'm having a problem with firefox browser, its not keeping my website logged in. This does not occur after i close my browser but after a few hours of log in, even if i leave the browser opened and come again back later.

I've been using firefox for ages now and never really had this issue. It has only starting happening only recently, since early this week or last week the most.

I've also manually cleared all cookies/log in etc and updated firefox to the latest version maybe it helps, but nothing changed.

Please note that I do not clear history/active log in etc neither it is set up to do it automatically when i close browser also i do not have any 3rd party apps that forbid cookies. I had a firefox addon before but disabled it maybe it was interfering, but it still didnt resolve the problem.

any help much appreciated as it is getting quite irritating. Thanks in advance Lee

Asked by JC 1 month ago

Last reply by cor-el 6 days ago

Copying text without sucess since update

Since recent update, I am (70+yrs old) attempt to copy and paste parts of one email into an email I'm trying to send. It is not easy like before. Cursor jumps, goes off t… (read more)

Since recent update, I am (70+yrs old) attempt to copy and paste parts of one email into an email I'm trying to send. It is not easy like before. Cursor jumps, goes off text, drags text, etc. What previously took a minute to copy a paragraph now takes up to 8 minutes. Very frustrating. Thanks Frank

Asked by njdevil 1 week ago

How to disable automatic version update in 83.0 (64-bit)

My browser last version is 83.0 (64-bit) in previous versions it was easy to find the option where you could enable or disable automatic version update, but now i couldn'… (read more)

My browser last version is 83.0 (64-bit)

in previous versions it was easy to find the option where you could enable or disable automatic version update, but now i couldn't find it, please help. thanks

Asked by umedkhon.m 1 week ago

Last reply by FredMcD 1 week ago

problem with website no longer working after firefox revision update

After the latest firefox update a website i use no longer excepts my login. the page spins and times out. the console shows the following : Source map error: error: re… (read more)

After the latest firefox update a website i use no longer excepts my login. the page spins and times out. the console shows the following : Source map error: error: request failed with status 404. I turned off Ehanced tracking but the website still did not work. I have their cookies listed in the exceptions block. Not sure what to do next. ps: I am not an it guy

Their company rep stated they have problems with other customers using Firefox and recommended using Chrome.

Thanks, Jim

Asked by jatol 1 week ago

Last reply by FredMcD 1 week ago

Sync - data lost - strategy to restore data wanted

I have used sync for long on several devices and different operating systems (Win 7, Win 10, IOS) in parallel. Most interesting and useful is for me synchronisation of th… (read more)

I have used sync for long on several devices and different operating systems (Win 7, Win 10, IOS) in parallel. Most interesting and useful is for me synchronisation of the toolbars with Bookmarks. It worked fine up to today. Today I opened Firefox and found my bookmarks as they were about two years ago. Oops... so I tried to synchronize but failed. No changes were applied to my bookmarks. I assume, my bookmarks are also being stored on several other devices I used for Firefox. However the newest sinchronization on the mozilla server does not contain the accurate valuable data. How can I manage to save sync data from a destinct device to the sync server and determine that as the current data set to be valid for synchronization with all my other devices? In other words: set the direction for synchronization. I did not find this option on my current (82.0.3 (64-Bit)) installation. Could anybody help me? Thanks Juergen

Asked by Hanofahrer 1 week ago

Last reply by Hanofahrer 1 week ago

feedback loop killed microphone

While testing a softphone widget from Zulu, I called my own cell phone. When I answered the call from the cell phone and said hello, a feedback loop was created that star… (read more)

While testing a softphone widget from Zulu, I called my own cell phone. When I answered the call from the cell phone and said hello, a feedback loop was created that started an ever increasing series of "hello"s being played by the computer sound and the cell phone's speaker. When I hung up the call subsequent calls to any phone number reveals that the microphone appears to be dead. However, the microphone continues to work fine for ms-teams and zoom but not via firefox and the zulu softphone widget. Rebooting, clearing cache, uninstalling the widget and reinstalling does not fix the problem. Where is firefox "remembering" that this event happened and refusing to use the microphone? Thank you, Greg

Asked by Greg 1 week ago

I am not able to compile the firefox esr 78 on windows 7 64bit

I managed to compile firefox on linux ubuntu but did not generate the executables for windows. Then I started configuring on windows, but I believe the problem is with th… (read more)

I managed to compile firefox on linux ubuntu but did not generate the executables for windows.

Then I started configuring on windows, but I believe the problem is with the Visual Studio version, I installed the latest version of VS 2019, then I found that it doesn't work, because VS 2019 now requires the "C" compiler version 10, and mozbuild uses version 9.

I ended up discovering in other documentation that I have to use visual studio 2017, but I installed VS 2017 version 15.9.29, however it gives error in the compilation.

I found in other documentation that I must use VS 2017 version 15.8, but this version is not available for download.

Can anyone help me what I have to do to be able to compile it?

Asked by Renan Fretta 1 week ago

Website doesn't want me opening developer tools

First BEFORE going to this website I open developer tools (CTRL SHIFT I) Then I visit example URL The video doesn't play and it crashes my browser TAB. What's going on he… (read more)

First BEFORE going to this website I open developer tools (CTRL SHIFT I)

Then I visit example URL

The video doesn't play and it crashes my browser TAB.

What's going on here how can websites know i'm using devtools and why wasn't this patched 20 years ago?

Thank you.

Asked by newbie442 1 week ago

Last reply by newbie442 1 week ago

2 Tier Authentication

Hello, A couple weeks ago my Quickbooks Online software began requiring 2 tier authentication. This feature is disabled within the software settings and does not happen … (read more)

Hello, A couple weeks ago my Quickbooks Online software began requiring 2 tier authentication. This feature is disabled within the software settings and does not happen when using a Macbook. According to Quickbooks this issue is due to the browser (Firefox). I didn't change any setting prior to this issue. I did however reset to the default settings but the problem is not resolved. I've searched the Firefox settings for a solution but was unsuccessful. Can anyone help?

Thanks, Kathy

Asked by kathys826 1 week ago

Last reply by cor-el 1 week ago

New Firefox Update

FF is nagging me to no end to upgrade, from 82.0.3 to whatever. I would prefer to just get rid of the nags if that is possible. Short of that, the upgrades are NEVER as … (read more)

FF is nagging me to no end to upgrade, from 82.0.3 to whatever. I would prefer to just get rid of the nags if that is possible.

Short of that, the upgrades are NEVER as advertised and always blow up things that are never covered in the upgrade release notes. I get the impression these upgrades are poorly tested. The last site-specific video AutoPlay problem I had took two months to fix -- no thanks to FF support. But I got it fixed. That involved Engineer Buddys at Intel and the source code.

Here I'll ask the same old question and no doubt get the same canned response -- Are there any unexpected blow-ups I need to know about NOT covered in the release notes ? Of course the answer will be No, because the volunteers are not privy to the thinking and failures of the developers.

Let me be clear about this: When/if I upgrade (because the changes wrought in my modified browser will be blown out and I'll need to co-opt more help with that) is there anything extant that will not work ? Anything at all -- especially with respect to video AutoPlay features ?

Upgrade agony got way too old a long, long time ago with respect to settings I had tweaked and got blown out...

Can anyone help with this ?

Preferred solution: Shutdown the upgrade nags.

Asked by JoeJupa 1 week ago

Last reply by FredMcD 1 week ago

Firefox does not ask for a password when signing in

I sign in to this support forum, I am not being asked for my password. Firefox already knows my E-mail address. The screen shots attached will show what I am talking ab… (read more)

I sign in to this support forum, I am not being asked for my password. Firefox already knows my E-mail address. The screen shots attached will show what I am talking about. I click on sign in when I see the E-mail address, I am signed in. How can I get Firefox to ask for the password?

Asked by hgw53t 3 months ago

Last reply by martinfrankel 1 week ago