Firefox Support Forum

Firefox incorrectly formats 7 digit phone numbers for no reason by adding a "+1" and stripping out the "-"s (dashes). It is not up to Firefox to arbitrarily decide how I want phone numbers entered. This can be seen when you go to "Privacy & Security", "Forms and Autofill", and "Saved Addresses". Edit any of your saved addresses or add one if you don't have any addresses saved. Enter a phone number "456-789-1234", save the entry, and open that entry again. The phone number will now be "+14567891234". If Firefox wants to make the reformatting an option, I'm OK with that so that I can turn the intrusion off. version 109.0

When using Waterfox and I am trying to stream video content through my HDMI port to a Vizio TV, I encounter a variety of issues. 1) The audio content comes across but no video (black screen) (The most common issue) 2) I can sometimes get the connection to work by starting the stream then plugging in the HDMI connector rather than connecting with the stream paused. 3) Twice, I crashed Windows (Win7) by unplugging and plugging the HDMI cable in while trying to get the thing to work. That is not something I would want to risk again unless some possible bug is found and removed first. All extensions were disabled and I was updated to the latest Waterfox version. The sites I can't use are PBS Passport and The Smithsonian Channel for sure, but I never tried YouTube out of fear of creating another system crash. I tried moving to Waterfox because I liked the speed and many of the features, but I had used Slimjet (64 bit) for years and have never had this HDMI interface problem.

Firstly, a moan. If you are going to ask me to provide data manually for heavens sake DO NOT divert the page in which I've just spent time typing to another page and dump all my work into the ether in the process!! Trigger the opening of a new tab, save my work, or just don't request - but PLEASE don't waste my time making me type the whole lot again!

Now, back to screenshots. As useful as the feature is, the 'copy' function does not allow paste into much I've tried or the desktop. The download function only saves in PNG format which isn't much liked for uploading elsewhere. Can we not have the possibility to chose a download familiar file format, e.g. JPEG and PDF?

Also, can we not have a facility to print a screenshot? That is to send directly to a print function. That would be very useful as one could print just the parts of web-pages required, not all the dross, white space, page breaks in wrong places and in some cases huge length (multitude of print pages).

Perhaps this should be posted in suggestions for inprovement, if only I could find that page... No link to it? Or am I missing it?

Thanks.

Windows 7 .. youtube video had always been fine, consistently, daily. After Firefox browser update to version 109 ... youtube video playback is very choppy (both audio and video). Same video in an alternate browser plays fine. Same video on Rumble plays fine. What did that update do? How do I fix it?

I have a problem trying to auto launch a webpage in private mode. Even I enter the webpage's URL in the firefox Home setting, it won't run.

Firefox 109.0 on PC

Windows 7 internet Access icon doesn't show I'm offline, but Firefox says I'm disconnected from the internet. I'm not sure if it is Firefox, or my Protonmail email client, that is generating the offline popup notices. My ISP connection (CenturyLink) has frequent very short disconnections, but apparently it connects again briefly before going offline again. Before Windows 7 came along I found instructions on setting Network and Sharing Center timings to correct this, but I can't remember - or find - how to change timings with Win 7.

Hi, I explained in the query itself. I do not have any add on or downloaded any ad blocker software. But genuine sites are not allowed to for eg. to access a speed test website keralatelecom.info. I get this alert

Its my Paramount+ streaming account, which works just fine with my Google Browser, but Firefox keeps trying to get me to put in my payment information even it recognizes my Log In Info?

Firefox will not load any websites. I've removed it from Windows Firewall and re-added it at your suggestion (didn't help). I also downloaded the installed and re-installed Firefox manually. I turned off Windows Firewall to try that (nope). I downloaded the latest Visual Basic kit and installed it.

Settings loads fine Add-ons Manager loads fine but not one website will load up - little graphic goes back and forth in the tab ad infinitum.

I depend on Firefox for everything. Fortunately I have all those complex passwords that Firefox made for me backed up - or I'd be TOTALLY SCREWED!!!

This started a week ago after an update - but it was only YouTube that wouldn't load - but all of a sudden (about 72 hours) it started working fine with no help from me. But now it's every site I try.

So I'm using Opera to compose this message to you.

I am currently using a Yahoo Mail account and have been for years but recently when on the yahoo mail page I get a red notification tellimg me I'm not connected to the internet on the tab displaying Yahoo Mail.

All other open tabs are able to access the net with no problem.

The only way to clear the issue is to open task manager, select all user info whereupon I will see one or two entries under Firefox using massive amounts of memory, i.e most open windows will have between 4.000k and 10.000k allocated but the top two entries arranged under memory use will both be firefox showing around 13.000.000k and 1.500.000k but with no information to identify which tab in firefox is using that amount.

If you select the 13.000.000 and end process, it ends that entry and nothing happens, if you then end the 1.500.000 process it crashes firefox and every single tab and window closes.

Restart firefox and it will open with the session restore page, hit restore existing session and watch the pages reopen and one iteration will head for the 13.000.000 mark again and Yahoo will not load at all.

It usually takes one or two more crashes until the session restores and Yahoo Mail loads and opens as if nothing has happened.

Today however after 4 attempts I eventually got a cannot find server notice on the yahoo page so I hard reset my router and after manually diabling and re enabling my network adapter my computer re-established a newtwork connection but when I restarted Firefox again the restore session was greyed out and only the new session button was available.

In the new session it loaded Yahoo mail immediately and when I tried to see if I could manually restore the session using the top right menu button, there is no session restore information or button at all.

Go to the history tab and there are no closed tabs or windows ( both greyed out) but the recent history display and the history itself is showing all the previousl pages.

I searched online and found this link https://support.mozilla.org/en-US/questions/1267353#:~:text=If%20your%20tabs%20disappeared%20and%20the%20previous%20session,3.%20Close%20Firefox%20Delete%20sessionstore.jsonlz4%20file%20More%20items but none of the information in it matches anything in my file system even though I too am still using Windows 7. This is the version in the update history Firefox 108.0.2 (20230104165113) Details Installed on: 6 January 2023 at 15:40:33 Status: The Update was successfully installed

Can anyone help with the why one particular tab in firefox keeps trying to monopolise memory use for itself and how to stop it, and whether there is any way to recover the previous session information as I can't find anythig remotely relating to it on my system at all:-(

Thanks

How do I set Cookies to DEFAULT to 'Allow for Session' When 'Use Default' box is Checked. I would like ALL Website cookies to be set to 'Allow for Session' THEN if I have a Site that I want Cookies set to 'Allow' I would set just that particular Site.

Hello!

After turning on my computer today I've noticed that all of the tabs have disappeared and I can no longer see them. It appears as if they have bugged out and only the current one appears in the bottom right corner.

I will also post a picture to show my problem. How can I fix this?

Thank you for your replies.

-Jerry

Hi, Searched firefox support & googled but can't find any solutions to this.

I need to edit the website field on a saved login & password. Can't find a way to do it & I've tried creating a new login but it still won't let me do what I need to.

A website that I use has 2 logins, depending upon which sub-part I want to go to. The first is, say, www.sitename/sub1/ & the other is www.sitename/sub2/ & each then brings a separate login page. I want to be able to save or create these 2 separate ID's, but the logins & passwords page will only create a login based on www.sitename

Is there any way to do this or am I stuck with having to do this manually each time?

Cheers,

Les (not so sunny) Greece.