Firefox Support Forum

Good evening.

Since Firefox version 103.0 was installed, it's no more possible to login to personal area of site www.repubblica.it.

It was always possible up to version 102.

Other logins work fine.

Thank you.

Ever since the past four months of updates, the FireFox browser, when left open and idle for 4 to 5 hours leads to browser going offline and needs complete reboot of browser, and the lose of open tabs. Other browsers do not go offline, even when running at the same time that FireFox is open.

Noticing that on Windows 11 with Firefox 103, bookmarking a page no longer asks you where you want to put it ; it just throws it in the last folder into which you bookmarked something else. This is Windows 11 with all the latest updates as of 7-31-22. Now I tried Firefox 103 on Windows 7 sp1 and had no problems whatsoever assigning a specific folder for bookmarks, so this leads me to believe that something in Firefox 103 is not jiving correctly with the latest updates in Windows 11, or just Windows 11 itself in general. Thanks, and hope you can reproduce the issue and maybe even fix it ! Max

Firefox will not displace the home page of a Facebook group which I belong to. I can get there through my phone app, so the group seems to be functioning. I can access the group on an old I.E. browser, so it seems to be a browser problem. I can get to my other groups, just not this one. I get a FB message that there is technical trouble when I try to access that group. This has gone on for over 24 hours. My Firefox is up to date.

My Lenova Think Pad has Windows 7 Prof (configured as XP) on it, and Firefox and Thunderbird. I use it mostly for email, to play simple computer games, such as solitaire and word search, and now and then to look up an address or website. I do not know anymore about computers. Everytime I got an update, something would change and I would have to go and find someone, and PAY them to tell me what happened, and fix it, and put it back the way it was. For a very long time now I have not downloaded any updates, and just press the dismiss, or not now button.

Why do you need to change things the whole time, when it is all running fine. I am now too scared to download anything in case it alters something from the way I am used to. I do not use facebook or twitter or any of those things people are always talking about. I just use it for email, to keep in touch with others, since I cannot hear on a phone.

I am a technologically challenged octogenarian, who did not have a chance to finnish school in the 50's. Will I eventually not be able to use my computer? Or will you keep it running?

Lucy - Lifemagician

Let me first state that Firefox is the only browser I like to use. I hate IE, Chrome and most others. I use 64 bit version of Firefox and it is updated daily. The problem started when I joined a league for EXPN Fantasy Football using Firefox on my phone, which works fine. But it is a small screen and I would prefer to use my computer for many of the functions involved in Fantasy Football.

Problem is when I try to access ESPN's Fantasy Football using my computer I get an error message saying

You do not have permission to view this page. Go to the Fantasy Football Homepage. The Fantasy Football homepage loads just fine it's only when I try to access the league & my team info that I get this message? I called ESPN since it worked on my phone through Firefox and they say, of course, that it's a browser issue and there was nothing they could do. The young man I spoke to did try several things to make it work but it always failed. So here I am! Please help me! I really don't want to have to have IE 11 running on my computer! I haven't allowed a Microsoft browser on my computer in 15+ years! And Google should be charged with treason against the USA (in my honest opinion!) I won't allow Chrome on my computer either! Please help me get this working so I can enjoy Fantasy Football this year! Last year I was in a Yahoo league and had no problems. I rarely run across problems using Firefox, lets not start now? HELP!

Hello, Since I wasn't able to open firefox - I downloaded FireFos again. It said you previously downloaded and would you like to update, I clicked yes Unfortunately it didn't save all of my website tabs

How would I be able to get back all of the website tabs?

I still have the old shortcut on desktop and I have a new shortcut, the old still won't work.

Just hoping I can restore the previous firefox browser so I can get my tabs. I have been using firefox for many years The current updated browser is working bur unfortunately it didn't include my previous info. Thanks John Griffith

Hello Lovely Firefox Volunteers,

I hope this email finds you well. I am a long-time user and fan of Firefox, and other open source projects. Firefox is a fantastic internet browser!

Having said that, I was shocked and dismayed at what I encountered today. I was doing some tests for screen-reader usability on a website, and I came across the following:

Image 1 (attached): Advertisement of Screen-Reader Add-Ons for Firefox

Image 2 (attached): No Screen-Reader Add-Ons for Firefox are Available

The Firefox team is advertising screen-reader add-ons for Firefox, which don't seem to exist. I don't think the recommendation here should be: take down the advertisement for the Firefox native screen-reader add-ons/link to them, these seem to be really important for accessibility, and the Firefox team seems to acknowledge this. :)

There is some other missing piece - maybe there are Screen-reader add-ons for Firefox, and they aren't being linked to? Maybe the wrong tag is being used? (The auto tag that is used in the link is "screen reader"). Maybe there aren't any, and this is an area that needs some additional attention?

Anyway, I just thought I should bring this to your attention as making our internet accessible to people living with blindness and loss of sight is extremely important.

Sincerely, Katie

I did a clean install of Windows 7 on a new SSD drive. I transferred all the Mozilla/Firefox files (ver. 103) to new Windows 7 install. Appdata\Local, Appdata\Roaming, Application Data including profiles,chrome CSS. New Firefox has larger/wider tabs and the collapsible sidebar does not work, why?

I have followed the fixes. It will work after I "Refresh Firefox" but goes back to not working again. Should I reinstall Firefox? How do I add this site to the exceptions? Thank you

Hmm. We’re having trouble finding that site.

We can’t connect to the server at www.cdc.gov.

If that address is correct, here are three other things you can try:

   Try again later.
   Check your network connection.
   If you are connected but behind a firewall, check that Firefox has permission to access the Web.

After I installed the newest firefox the web page https://windsorstar.com/category/news/local-news/ will not retain the login information upon restarting the browser. I'll provide an email address and password for it. I also use adblocker plus, which was never an issue in the past. Then I tried to go back to the previous version and Firefox will not startup. I box appears and says information will be lost from the profile and I can't revert or run Firefox anymore. You made a change you need to fix it, it's not on my end. I did a system restore and everything was restored including the profile.I don't use any password managers or anything stupid, and those options are turned off in firefox settings, and always have been. Thanks Jim

The following password is simple and created for someone to use. The email address is mine. Don't worry

ford1986f150@mnsi.net alex1234

Since the last FF update I've been having issues with the browser locking up and not responding. Last time it did this I opened the windows task manager and found 11 FF exes running when I only had 1 tab open and all them were using excessive amounts of RAM. I shut down 7 of the before the browser closed on the 8th one. Why is this happening and how can I stop it?

I am fine with the fact that ad-blocker is slowing down my service. I would rather that than have organizations like google tracking my every move so I am OK with the slowdowns. What I am NOT OK with is CONSTANT messages from my browser telling me about the slowdowns. Can the Messages be acknowledged then stopped? The constant interruption of my browsing by these messages is far more annoying than the slowdowns themselves. Thank you for any assistance you might render.

hi folks, xpcom can not be opened or something of the sort. the file name contains xpcom. when this happens firefox locks up and cannot be restarted. this problem started about the first of July, 2022. i have uninstalled, refreshed, reinstlled. refresh did not change anything within a week the problem reaccured. this last time i only uninstalled it. used another browser that cam with the computer to reinstall. the system is windows 7 homepremium x64 bit. asus brand computer tower not a laptop. any help you can give will be most helpful. i have been using firefox since netscape went under. i have owned an operated computes for over 30 years. i can not figure this one out. help me....

garymichaelduke@aol.com

I have been using Firefox for years with no problem on a 64 bit Windows 7 machine, i7 processor, 32 gigs of ram. Firefox is version 103 64 bit. I have Kaspersky Internet Security and Malwarebytes installed and have been using them with Firefox for years.

A few days ago Firefox just stopped loading any pages. If I go to a secure site (https) I get "secure connection failed". If I go to a non-secure site (http) I get "The connection was reset". Microsoft Edge and Google Chrome work on this machine with no problem. Oddly enough Mozilla Thunderbird also stopped working today. Only Mozilla products seem to be having problems.

Firefox works fine on other Windows 7 computers in my household.

I tried clearing the cache. I tried disabling extensions. I tried running it in Troubleshoot mode. I tried the "Refresh Firefox" option. I tried completely uninstalling and reinstalling Firefox.

None of these worked. Even a clean virgin install will not load any pages. It seems to be something specific to this machine that's preventing Firefox from working. What can I do to get Firefox working again?

I have had this email account forever and suddenly I'm given the message that I've tried too many times to sign in incorrectly. Well I haven't and now I need to get into my email. Why is this a problem and can I talk to someone to get help.