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  • Archived

Firefox "Print Preview" has disappeared from the File menu in 84.0.2

Hi, Somehow while searching for this solution on the web. I got my answer in a foreign Firefox. The answers posted to this solution are in English but all the other butto… (read more)

Hi,

Somehow while searching for this solution on the web. I got my answer in a foreign Firefox. The answers posted to this solution are in English but all the other buttons are according to Goggle translate are in Lithuanian. How can I see this whole page in English?

I was able to answer a couple of people but if I search in my USA profile, none my posted questions or answers include the ones from the Lithuanian Firefox.  Just curious if I could see them here somehow. 

Amylogamy

Asked by Amylogamy 10 months ago

Last reply by jscher2000 7 months ago

  • Archived

reCAPTCHA not displaying correctly or working

Hi, I am still trying to get my mother the covid vaccine. Now the problem is that reCAPTCHA does't work in firefox, internet explorer 11, or aol shield. In firefox it is … (read more)

Hi, I am still trying to get my mother the covid vaccine. Now the problem is that reCAPTCHA does't work in firefox, internet explorer 11, or aol shield. In firefox it is not displaying correctly to even use, aol shield uses the firefox browser so it displayed the same I believe, can't remember now that I am typing, In Internet Explorer it showed the Box with the checkbox and the string "I am not a robot" but when checked the graphic load circle ran and it came back with the reCAPTCHA didn't make a connection and to check my connection, any idea on how to get this working. Thanks Steve

Asked by bsteveebee 10 months ago

Last reply by cor-el 10 months ago

  • Archived

Backspace key

Dear Support Team, since the update before the last it is no longer possible to jump back within a page or to a former page with the backspace key. This is, at least to … (read more)

Dear Support Team, since the update before the last it is no longer possible to jump back within a page or to a former page with the backspace key. This is, at least to me, very annoying. Aspecially when i am using my laptop. Personally i prefer using short cuts rather than the mouse or touchpad. Somehow i suppose that function was disabled through the updates. Would you please look in to this subject and enable that function again? I´d appreciate it very much.

Kind regards, Ilona aka Nellifer5

Asked by Nellifer 7 months ago

Last reply by TyDraniu 7 months ago

  • Archived

Firefox >79 slow to load pages

Was using FF 79.0. Everything worked great. I upgraded to 80 or so a while back and found that it was taking ~7-10 seconds before FF would begin to load an initial webp… (read more)

Was using FF 79.0. Everything worked great. I upgraded to 80 or so a while back and found that it was taking ~7-10 seconds before FF would begin to load an initial webpage, so I used system restore to go back to 79. I've upgraded to 82.0.2 and the same thing is happening. Tried going back using system restore, but system restore failed for some reason, so I'm now stuck. I haven't had success re-installing FF 79.0. Any ideas why FF would be so slow loading a page? FYI, once I'm on that website, if I click to another page on that website, it loads quickly and normally. Only seems to be when I'm moving to a new website. I'm using Windows 7.

Asked by bgula 1 year ago

Last reply by FredMcD 12 months ago

Switch back to the old tab design???

Hello, I just installed the new update. The new tab design is totally confusing/unclear to me. Especially the fact that the new tabs don't have a "seperator-line" to the… (read more)

Hello,

I just installed the new update. The new tab design is totally confusing/unclear to me. Especially the fact that the new tabs don't have a "seperator-line" to the next tab. Thats totally disturbing to me. It's really difficult for me to keep the overview about my normally around 60 tabs now. Is there an option to switch back to the old tabs look and feel? Are there other options to customize the look of the tab bar?

Thanks in advance and Greetz!

Asked by alien1 5 months ago

Last reply by Toad-Hall 3 months ago

  • Archived

unwanted duckduck privacy essentials

Suddenly ducksuck privacy essentials is running in my firefox install. 1) I don;t want that 2) I was never asked if I wanted that 3) FF downloaded a file without my permi… (read more)

Suddenly ducksuck privacy essentials is running in my firefox install. 1) I don;t want that 2) I was never asked if I wanted that 3) FF downloaded a file without my permission 4) how do I FORBID firefox to download extensions, add-ins, themes or what ever by itself?

Asked by novw 10 months ago

Last reply by jscher2000 10 months ago

  • Archived

Browser dark mode

How can I switch Firefox browser, for an actual desktop computer, to dark mode. I can't seem to find anything in the browser options, and the only mention of dark mode I… (read more)

How can I switch Firefox browser, for an actual desktop computer, to dark mode. I can't seem to find anything in the browser options, and the only mention of dark mode I'm finding in help articles is about a pdf reader. Thanks in advance.

Asked by cannons.canines 11 months ago

Last reply by Scribe 11 months ago

New firefox 89 is FUGLY! how do i get it to look like it did before the udate?

hi =) So what hapened? Now there is a huge white bar up top with my open tabs. I prefer it how it was in v88 How do I get it to look like it was before the update? Thanks… (read more)

hi =)

So what hapened?

Now there is a huge white bar up top with my open tabs.

I prefer it how it was in v88

How do I get it to look like it was before the update?

Thanks)

(it really is terrible now, and while i always promoted FF to whoever, I think this unwanted change makes me want to look elsewhere, sadly)

Asked by Sky_Light 5 months ago

Last reply by jscher2000 5 months ago

Lost Bookmarks

After a refresh of Firefox I lost all of my bookmarks. I have tried everything that online support suggests but nothing I do works. Please help! I have years of bookmarks… (read more)

After a refresh of Firefox I lost all of my bookmarks. I have tried everything that online support suggests but nothing I do works. Please help! I have years of bookmarks that are very important to me.

Thank you

Asked by sprineer 2 months ago

Last reply by Bithiah 2 months ago

  • Archived

PR_END_OF_FILE_ERROR

I KEEP GETTING THIS- Secure Connection Failed An error occurred during a connection to [REDACTED].com. PR_END_OF_FILE_ERROR The page you are trying to view cannot be s… (read more)

I KEEP GETTING THIS- Secure Connection Failed

An error occurred during a connection to [REDACTED].com. PR_END_OF_FILE_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Is there anyway to Override this? It is EXTREMELY ANNOYING! The website was perfectly accessible up until a few days ago.

Asked by greg1865 8 months ago

Last reply by FredMcD 8 months ago

  • Archived

video not playing

My videos on Google Photos will not play. Avi, Mov, or Mp4 video show "this video format is not supported". Chrome and Internet Explorer has no problems playing them, j… (read more)

My videos on Google Photos will not play. Avi, Mov, or Mp4 video show "this video format is not supported". Chrome and Internet Explorer has no problems playing them, just Firefox 84.0.1 (64-bit)

Asked by sbpoole 10 months ago

Last reply by jscher2000 10 months ago

  • Archived

corrupted/broken bookmarks

I need help. I have a number of old bookmark files saved and I am not able to get the saved files to load. I try to load these and they come up as text. no active or clic… (read more)

I need help. I have a number of old bookmark files saved and I am not able to get the saved files to load. I try to load these and they come up as text. no active or clickable links. I really need to get this issue fixed as I am trying to locate certain things and don't recall where I originally located them online. Can someone maybe call me and see if they can help me. I will explain in further detail then. Thank you so much.

Asked by ted.lease 12 months ago

Last reply by jscher2000 11 months ago

  • Archived

cant right click

can anyone tell me how to turn on my right click , i cant say right click on a video and copy link ,, i know it might be something basic , im not sure to do a refresh or … (read more)

can anyone tell me how to turn on my right click , i cant say right click on a video and copy link ,, i know it might be something basic , im not sure to do a refresh or a safe start on my firefox browser

Asked by Nik E 11 months ago

Last reply by jscher2000 11 months ago

How to rollback v.89 upgrade. Looks like crap. Lost functionality.

Netflix quit working today. It said my browser version was no longer supported. I updated from v.86 to v.89. It looks like crap. New tab + icon is gone. "tab bar" is not … (read more)

Netflix quit working today. It said my browser version was no longer supported. I updated from v.86 to v.89. It looks like crap. New tab + icon is gone. "tab bar" is not transparent or dark mode. And guess what: Netflix still doesn't work. That's probably their problem but now I have no Netflix, weird crap on the whatever bar, add-on icons are gone, and this big gaudy tab bar.

How do I rollback to a previous version? I'd rather not have excuses or sales pitches as to why 89 is better from the newer-is-better crowd. For me 89 is NOT better.

So, how do I rollback to a previous version?

Asked by dammitdanvr 5 months ago

Last reply by jscher2000 1 week ago