Showing questions tagged: Show all questions

Firefox Not Playing Sound On Instagram Videos

Hi All, I am using a Desktop Windows computer and I am having trouble with 64 bit Firefox Version 87.0. For some reason I cannot play the sound in Instagram videos. All… (read more)

Hi All,

I am using a Desktop Windows computer and I am having trouble with 64 bit Firefox Version 87.0. For some reason I cannot play the sound in Instagram videos. All instagram videos will play but wil show the sound icon as muted and there is no way to click the sound icon which is shown in the lower right corner of the video to unmute it.

I disabled all the add-ons in firefox and I still am getting this problem. Chrome on the other hand seems to work just fine in playing Instagram videos with audio.

So what's up with Firefox?

Asked by spywriter007 5 hours ago

Delta airlines website doesnt load results

Hi, Using the updated Firefox on Windows. The Delta home page works but when I do a search, the results don't load. "We're sorry there was a problem processing this req… (read more)

Hi, Using the updated Firefox on Windows. The Delta home page works but when I do a search, the results don't load. "We're sorry there was a problem processing this request. Please try again" This has been going on for about a week. I set cookies to be allowed from Delta and there is no difference. Please let me know your suggestions. Thanks, Michelle R

Asked by jm5rssl 17 hours ago

Last reply by jscher2000 6 hours ago

"A web page is slowing down your browser" = Facebook

Typing the problem in the quote marks in the search box yields over 400 identical questions. So obviously this is a known problem with FF, and hopefully with Mozilla. Wi… (read more)

Typing the problem in the quote marks in the search box yields over 400 identical questions. So obviously this is a known problem with FF, and hopefully with Mozilla.

With me it happens on Facebook. Clicking "wait" basically does nothing, clicking "stop it" it basically stops the page from loading, so you can't post a message or have any interaction with the site whatsoever.

All along I'm watching the CPU at a constant 50%-60%, and memory for one tab of FB going up steadily from 400 MB to 1.2 GB (almost like a memory leak).

Now, my laptop has really limited specs, 3 GB RAM, Win 7, 10 years old. So I thought the laptop is probably to blame. Till I did the following experiment: Let's try Edge, with the exact same tabs, exact same sites.

So, one tab of the same FB page + one tab of Yahoo Mail -> FF: 60% of CPU, 1.5 GB of memory (and counting). Edge: 10%-15% of CPU, 500-600 MB of memory, and FB smooth as silk.

Any suggestions/solutions are welcome.

Asked by elzach 1 day ago

Last reply by FredMcD 12 hours ago

How do I delete other booksmarks folder or force firefox to stop using other booksmarks folder?

When I add a bookmark Firefox puts it in either "Other Bookmarks" or "Bookmarks Menu". Having to hunt in two places for new bookmarks is infuriating. How do I get the p… (read more)

When I add a bookmark Firefox puts it in either "Other Bookmarks" or "Bookmarks Menu". Having to hunt in two places for new bookmarks is infuriating. How do I get the programmers to add an option in about:config to remove or disable "Other Bookmarks" so that new bookmarks are just added to "Bookmarks Menu" like they should in a normal world?

Asked by contact001 3 months ago

Last reply by Hans HKW Janetzke 1 day ago

  • Solved

Using Facebook to sign into other sites

The websites that I use Facebook to login with won't let me login, I've tried closing and reopening the browser, refreshing the page, and deleting and signing back into t… (read more)

The websites that I use Facebook to login with won't let me login, I've tried closing and reopening the browser, refreshing the page, and deleting and signing back into the account, but nothing works. The browser Windows 7 desktop and the websites in question are Dailymotion, Viki Rakuten and We TV. I wonder if it was because I was using a Windows 7 machine, but other login sources like Google seem to work fine.

Dailymotion: https://www.dailymotion.com/ca Viki: https://www.viki.com/ We TV: https://wetv.vip/en

Asked by star_queen108 2 days ago

Answered by jscher2000 2 days ago

Page source is sometimes incomplete

Here's how I discovered this issue. PayPal has a page on which the user selects a method for having money withdrawn from one's PayPal account to one's bank. I've found th… (read more)

Here's how I discovered this issue.

PayPal has a page on which the user selects a method for having money withdrawn from one's PayPal account to one's bank. I've found that this page's "Next" button works correctly (that is, it loads the page on which the user would then indicate the amount to be transferred) on Firefox 40.0.2, but it works incorrectly (that is, it only underlines the word "Next" and does not load a new page) on Firefox 52.9.0 and Firefox 87.0.2. (My internet access in each case is dialup.)

After pursuing various leads on the possible cause, it occurred to me to inspect the page source for the "withdraw" page for each of those versions of Firefox. And I discovered that the page source displayed by Firefox 40.0.2 contained content that was absent from the page source displayed by either of the other two Firefox versions. Some of this content appeared to define a function that returns content to the server when "Next" was clicked. If true, this could certainly account for why clicking the button didn't do what it should.

I noticed that the page source uses as many as 12 nested levels of <div>-</div> elements, which seems counter to the advice I read at an HTML standards page (at whatwg.org). But I don't know whether this could be a factor in the behavior I described.

I've copied the page source for each Firefox version and pasted them into text files, but I wasn't sure it would be appropriate to post them publicly. I would be glad to provide them offline.

Thanks for any help or suggestions.

Asked by dhlevin 3 days ago

Last reply by dhlevin 2 days ago

Firefox does not let me select amazon.com as search engine

I would like to use the amazon.com (and wikipedia.com) search engine and keyword. But since I have installed a non-English version of Firefox (or maybe because the defaul… (read more)

I would like to use the amazon.com (and wikipedia.com) search engine and keyword. But since I have installed a non-English version of Firefox (or maybe because the default language of my OS is non-English), I get defaulted to amazon for a different country (and the Wikipedia for that language).

How do I get the US / international version as default?

Asked by shiin 3 days ago

Last reply by cor-el 2 days ago

How do I minimize SSD usage ?

I want to install Firefox on a new Windows 10 PC which has an SSD for its C: drive and an HDD for its D: storage drive. I would like to minimize SSD usage if possible and… (read more)

I want to install Firefox on a new Windows 10 PC which has an SSD for its C: drive and an HDD for its D: storage drive. I would like to minimize SSD usage if possible and know that the FF profile can be moved to the D: drive.

I did quite a bit of searching & some people have a lot of SSD activity & say to move a cache folder or the AppData/Roaming folder. Other people don't seem to have a problem.

Is there a recommended configuration in order to minimize SSD wear?

Thanks.

Asked by Mike109 3 days ago

Last reply by ·´¯`·...¸>-)))º> ~dbben 2 days ago

Websites that I pin to TOP SItes keep shifting or disappearing

I have Pinned several websites that I visit often to the TOP SItes on my FF Home Page. They randomly disappear or shift from where I place them. Why are they not stayin… (read more)

I have Pinned several websites that I visit often to the TOP SItes on my FF Home Page. They randomly disappear or shift from where I place them. Why are they not staying in place when they are "Pinned"? Annoying that I have to continuously do this. I am using FF Version 87.0

Asked by kathyjoe5 3 days ago

Last reply by kathyjoe5 2 days ago

MZ/DDG search results show strange URL

DDG search term entered is, as an example, "asus strix gtx 750ti 4g kaufen" (problem happens with any search term). Paging down in the list of results, I get many hits t… (read more)

DDG search term entered is, as an example, "asus strix gtx 750ti 4g kaufen" (problem happens with any search term). Paging down in the list of results, I get many hits that a seemingly "routed" over a misused URL (which as the search term addended to it). Selecting such a result always brings up the same "strange" page with "pointers" to amazon. Leaving the page puts me automatically on the unwanted amazon page.

It is very annoying. Happens with more or less all search terms.

No virus, at least BitDefender full scan says so. I'm using private mode, HTTPS on and Ublock origin. Haven't changed my method of searching - this problem exist since a few weeks (MZ since v.86). Chrome and Opera work fine - they say either "503 error" or "page not found" ...

How can I fix this - maybe the uploaded image can help diagnose the problem?

Asked by give-me-a-chance 2 days ago

  • Solved

Computer shutdown!

Every time I type this into my windows run dialog, %APPDATA%\Mozilla\Firefox\Profiles, so I can search for it, my computer totally shuts down!! Firefox had a meltdown of … (read more)

Every time I type this into my windows run dialog, %APPDATA%\Mozilla\Firefox\Profiles, so I can search for it, my computer totally shuts down!! Firefox had a meltdown of some kind a week ago where every time my pointer touched the open window it locked everything up totally. I finally had it looked at and the person had to uninstall firefox and reinstall it. I was trying to recover my old tabs from before that but now it keeps doing this. Any help?

Asked by happyfrog 3 days ago

Answered by cor-el 3 days ago

  • Solved

Previous Session disappeared and I can't seem to restore it

Hello, I didn't open Firefox from the 8th, I closed it normally as I always do with no worries since Firefox always launches with all my tabs+bookmarks saved and never re… (read more)

Hello, I didn't open Firefox from the 8th, I closed it normally as I always do with no worries since Firefox always launches with all my tabs+bookmarks saved and never remove cronology by itself. Guess updating must have done something, so I've read on the net and then here about some probable solutions, did find some files like recovery.jsonlz4 and .baklz4 along previous.jsonlz4 and sessionstore.jsonlz4 and saved them up in another folder, putting them back in the profile I've had on Firefox, but that didn't seem to have helped at all, Firefox still launches with nothing on and I don't know what to do anymore, so I've registered to ask for support here. Thanks.

Asked by sora_riku 3 days ago

Answered by cor-el 3 days ago

Is it possible to officially download old versions of the browser?

(I have bad English, sorry.) Hello! May I ask? Is it possible to officially download older versions of the FireFox browser? And at the same time that they work and open s… (read more)

(I have bad English, sorry.) Hello! May I ask? Is it possible to officially download older versions of the FireFox browser? And at the same time that they work and open sites. Just, I have an old netbook, in general, all new browsers do not work well. Thank you in advance for your answer!

Asked by Киря 4 days ago

Last reply by cor-el 3 days ago

Whatsapp web doesnt worki

Hallo, i have the following problem. If i try to use Whattsappweb i always get the report yuor firefox is not the newest version. whenm i go in the feirefox menue, i get … (read more)

Hallo, i have the following problem. If i try to use Whattsappweb i always get the report yuor firefox is not the newest version. whenm i go in the feirefox menue, i get the report firefox is the newest version. What to do now?

Asked by hubert.huesch 4 days ago

Last reply by ZzEdovec 3 days ago

Autofill Causes Firefox To Crash

When you are presented with a text field, sometimes when you type, a small list of words you entered previously will drop down. You can then select one of those previous … (read more)

When you are presented with a text field, sometimes when you type, a small list of words you entered previously will drop down. You can then select one of those previous words, or continue with what you were originally typing. This is the Autofill feature for Firefox.

Lately, it has been a pain. After an hour or so of use, the instant I click on a text field to type something (usually for searching), the autofill box would partially drop down, only for Firefox to completely hang up. Once you recover from the initial crash, the autofill bug would not appear until at least an hour later. I tried turning off Autofill, but it cost me access to my History, so I was forced to do a complete browser reset. This issue has been with me for about a couple of weeks, and I have no idea why it's doing this.

Asked by no1wammy 2 months ago

Last reply by cor-el 3 days ago