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bookmarks

Updated Firefox today. Lost all bookmarks,history and downloads. No icon present in header tool bar. Tried search and recovery using all available information listed unde… (read more)

Updated Firefox today. Lost all bookmarks,history and downloads. No icon present in header tool bar. Tried search and recovery using all available information listed under 'HELP'. NO success. Past profile storage locations are non-existent. Did a restore point on computer/ no help. I'm using windows 7 so did an upgrade as noted in Firefox notice.

I've been using Firefox for years and would hate to change. Hope recovery is possible.

Thank you, David

Asked by David Walker 2 months ago

Last reply by Paul 2 months ago

Could not connect to the reCAPTCHA service

When I have attempted to log in to my MyPoints and my Entergy electricity account to pay my bill. I can not log in after the previous update. I was able to log in to my E… (read more)

When I have attempted to log in to my MyPoints and my Entergy electricity account to pay my bill. I can not log in after the previous update. I was able to log in to my Entergy account on 08/22/2025 to pay one of our power bills. This was accomplished with out issue. When I went to log in to my Entergy account on 08/29/2025. The User name and password screen cleared correctly. The next step was for a 2ed step verification with a 6 digit code sent to my cell phone. This did not work at all. I tried several times after restarting my phone , computer, phone and computer with the same result.

Asked by Curtis 2 months ago

Last reply by Denys 1 month ago

Dstv not working anymorw

good day. we have always used mozilla for streaming but since last week it is just buffering. We can watch youtube and netflix on it but dstv is not working anymore … (read more)

good day. we have always used mozilla for streaming but since last week it is just buffering. We can watch youtube and netflix on it but dstv is not working anymore

Asked by lydiabartlett05 2 months ago

Last reply by Paul 2 months ago

Gemini UI broken on Firefox

Whenever I try to access Gemini at gemini.google.com, I keep getting a plain white screen with faded, almost hard to see elements that don't do anything even when typing … (read more)

Whenever I try to access Gemini at gemini.google.com, I keep getting a plain white screen with faded, almost hard to see elements that don't do anything even when typing in the input field. (see attachment 1)

I can access Gemini at Google AI Studio (https://aistudio.google.com/) but the UI is also broken on that site, with wide fonts that overlap each other, making text hard to read (see attachment 2).

Firefox version used: 115.28.0esr (64-bit) OS: Windows 7 64-bit

Asked by coredrive2012 1 month ago

Last reply by Paul 1 month ago

unable to login

upon clicking on Firefox to open my email via password and email address, I am provided with advertising and the login does not connect to my email. This has been 4 days… (read more)

upon clicking on Firefox to open my email via password and email address, I am provided with advertising and the login does not connect to my email. This has been 4 days to 21/09/25

Please can you rectify or advise what needs to be done

Asked by davidpope_is 1 month ago

Last reply by Paul 1 month ago