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My firefox across platforms has changed from English to displaying results in French.

Even though my laptop, tablet, phone and PC have the language settings set to English (GB) my Firefox across all platforms has changed from displaying English results to … (read more)

Even though my laptop, tablet, phone and PC have the language settings set to English (GB) my Firefox across all platforms has changed from displaying English results to displaying results in French. I have gone through and changed all my language settings in and outside of the browser from English (Canada), to English (GB) to no avail. It still shows up in French. and I have had an French to English translator popping up when searching in Firefox. I can't see anywhere else to change the language. Everywhere I see, it says English (GB), but still displays French headings to the searchs. Any help will be great. Thanks.

Asked by daedalus_wren0 5 months ago

Last reply by cor-el 5 months ago

How to turn off ad blocker

When trying to use one particular website on Firefox, I get a message that I am blocked because of an ad blocker but I have not turned on any ad blocker in Firefox. How d… (read more)

When trying to use one particular website on Firefox, I get a message that I am blocked because of an ad blocker but I have not turned on any ad blocker in Firefox. How do I find out if an ad blocker is enabled on my Firefox and, if so, how do I turn it off? I have ensured that the ad blocker option in settings is unchecked and even added this web site to permissions but to no avail. Can someone help? Here is the message I get but none of the steps in this message I am told to take show up on my screen:

Adblock Plus Instructions

   Click the AdBlock Plus icon in the extension bar.
   Beneath “Block ads on”, click the large blue toggle next to “This website”.
   Click refresh.

Were these instructions helpful?

Asked by Bruce Nicholson 4 months ago

Last reply by cor-el 4 months ago

Trouble Viewing PDF's

Recently, I am unable to open PDF's on Firefox. When I go to another browser and access the same site (such as a bank) I am able to view the PDF. I have tried some of th… (read more)

Recently, I am unable to open PDF's on Firefox. When I go to another browser and access the same site (such as a bank) I am able to view the PDF. I have tried some of the suggestions regarding extensions etc, but nothing seems to work. Is there a solution? Thanks, SVS

Asked by ss724 1 week ago

Last reply by jscher2000 - Support Volunteer 1 week ago

browser start up

Everytime I start firefox, none of my previous tabs are re-opened. This is the same even if I ENABLED "Open previous windows and tabs" What is the problem? I'm using F… (read more)

Everytime I start firefox, none of my previous tabs are re-opened. This is the same even if I ENABLED "Open previous windows and tabs"

What is the problem?

I'm using Firefox version 128.0.2 (64-bit) for Windows OS

Asked by Jere 5 months ago

Last reply by jonzn4SUSE 5 months ago

firefox no scan

my best search site is firefox used it long time started as month ago will not scan says address looks wrong or suspicious and does nothing can you help, memory cleared m… (read more)

my best search site is firefox used it long time started as month ago will not scan says address looks wrong or suspicious and does nothing can you help, memory cleared many times nothing helps it seems to affect google also

Asked by JKP61648 5 months ago

Last reply by cor-el 5 months ago

How to delete a suggested email contact from "share" tab.

I can't seem to figure this out on my own so i'm hoping someone here can help. I have some unwanted emails showing up as suggested when i right click on a browser tab a… (read more)

I can't seem to figure this out on my own so i'm hoping someone here can help.

I have some unwanted emails showing up as suggested when i right click on a browser tab and select "share" and i don't know how to find where they are saved on the browser to be able to delete them so they're no longer auto-suggested. Right clicking on the suggested email doesn't show any options and they are not saved in auto-fill either.

Havent tried deleting all cookies/history, but im not sure if that would help.. Anyone have any ideas?

Asked by AkiOda 5 months ago

Last reply by jonzn4SUSE 5 months ago

FireFox Basic Browsing Issues - version 128.0.2 (64-bit)

I just want to bring it to your attention, that since my latest Windows 11 updates, Firefox browser has been having browsing issues. 1. Basic or multiple tabs are no lo… (read more)

I just want to bring it to your attention, that since my latest Windows 11 updates, Firefox browser has been having browsing issues.

1. Basic or multiple tabs are no longer browsing as before. Pages such as: Instagram, Facebook, LinkedIn, CNN, Microsoft home Page, Google, GoDaddy, and so on.

Please note: I have cleared the Cache and internet history, and this does not make any difference. The issue remains the same.

What is causing this basic browsing issue with this version of Firefox?

Asked by bondesq 5 months ago

Last reply by MiYarnStalker 5 months ago

Can't copy some web site info

This has been going on for a long time - I, and others, can't copy info from some web sites - - CAN do so with Edge. Followed the instructions on google to fix but does … (read more)

This has been going on for a long time - I, and others, can't copy info from some web sites - - CAN do so with Edge.

Followed the instructions on google to fix but does not fix. And, yes, the box in my settings is checked.

Tks - jb

Asked by jim 5 months ago

Last reply by cor-el 5 months ago

try again

Secure Connection Failed An error occurred during a connection to www.youtube.com. PR_END_OF_FILE_ERROR Error code: PR_END_OF_FILE_ERROR The page you are trying to … (read more)

Secure Connection Failed

An error occurred during a connection to www.youtube.com. PR_END_OF_FILE_ERROR

Error code: PR_END_OF_FILE_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Asked by Iqbal Hossain Mamun 5 months ago

Last reply by cor-el 5 months ago

password restore

Hey, so I accidentally deleted a password on my pc in firefox, but on my phone its still "stored" but when I click on the password, it doesnt show it anymore. is there a… (read more)

Hey, so I accidentally deleted a password on my pc in firefox, but on my phone its still "stored" but when I click on the password, it doesnt show it anymore.

is there a way to restore the password? without a backup or anything?

Asked by Zero 5 months ago

Last reply by TechHorse 5 months ago

The VA recommends against Firefox

I use the Department of Veteran Affairs for my health care. They set us a system that works well for me to get care appointments, order medications and send messages, an… (read more)

I use the Department of Veteran Affairs for my health care. They set us a system that works well for me to get care appointments, order medications and send messages, and called it MyHealtheVet. It is being merged into larger data bases, I think, and no longer works in a small area for me: Surveys. So I sent a Help Desk inquiry to them and received a reply that says:

Dear Veteran L, Friendly tip: Please ensure that you are using internet browser Google Chrome or Microsoft Edge for quality internet service. The issues with Firefox, Safari, Internet explorer internet browsers does not provide full access of the portal and will continue to provide some type of error message. Thank you for your Service to our Nation. We are in this together. V/R B----- D----- My HealtheVet Assistant Veteran’s Experience Office Bay Pines VA Health Care System PO Box 5005 (OOCR) Bay Pines, FL 33744

I read in Mozilla help instructions that there are changes to my settings that may work for me, but my concern is that the VA folks are going down a path that leaves out Firefox. If I need to start using Edge or Chrome for MyHealtheVet because that is what it is, fine. I'm just surprised.

Asked by Jay 5 months ago

Last reply by jonzn4SUSE 5 months ago

I keep getting pop up box "please enter your primary password"

I have no idea but a pop up box keeps coming up even when logged in Password Required-Mozilla Firefox "please enter your primary password" No idea why hope its not a spa… (read more)

I have no idea but a pop up box keeps coming up even when logged in Password Required-Mozilla Firefox "please enter your primary password" No idea why hope its not a spammer scam

Asked by JIM454 5 months ago

Last reply by cor-el 5 months ago

Update available prompt

I am constantly getting a message on my Win computer saying an update for Firefox is available? Happens all day, many times a day. But when I press update, nothing happ… (read more)

I am constantly getting a message on my Win computer saying an update for Firefox is available? Happens all day, many times a day. But when I press update, nothing happens.

Asked by Oscar Levant 5 months ago

Last reply by cor-el 5 months ago

Some Sites are lagging

i have been working for several days on the same website that I'm now, and it starts lagging and turning the screen to black until I close the browser completely idk why … (read more)

i have been working for several days on the same website that I'm now, and it starts lagging and turning the screen to black until I close the browser completely idk why is this happening while it works on other browsers perfectly. please fix this

Asked by Aseel x 5 months ago

Last reply by jonzn4SUSE 5 months ago