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When I play a YouTube video on a web page, the playback box has a big white colour.

I'm not very good at English, so I use a translator. After updating to the latest version of Firefox, the problem I'm having is that when I play a YouTube video on the we… (read more)

I'm not very good at English, so I use a translator. After updating to the latest version of Firefox, the problem I'm having is that when I play a YouTube video on the web side, the playback box will have a large white colour, as shown in the red box below. I would like to know what is causing this, my current version is 123.0

Asked by feifang feng 6 hours ago

Last reply by zeroknight 2 minutes ago

Amazon UK keeps appearing and disappearing as a search option

Yesterday, Amazon disappeared from the Firefox search drop down menu and it had disappeared as an option from the list of possible search tools. Later on in the day, it r… (read more)

Yesterday, Amazon disappeared from the Firefox search drop down menu and it had disappeared as an option from the list of possible search tools. Later on in the day, it reappeared. This morning it had disappeared. Amazon is still there, but Firefox seems disinclined to admit that. How can Firefox make Amazon stick?

Asked by cvhorie 5 days ago

Last reply by TyDraniu 5 days ago

disableing firefox from going into efficancy mode.

Hi how do I i prevent Firefox from going into efficiency mode. When Firefox goes into efficiency mode it be comes slow and unresponsive. if I manually uncheck efficiency … (read more)

Hi how do I i prevent Firefox from going into efficiency mode. When Firefox goes into efficiency mode it be comes slow and unresponsive. if I manually uncheck efficiency mode in task manager Firefox becomes quicker and less laggy until a few seconds to minutes later it goes back into it. The performance of Firefox in efficiency mode makes it almost unusable and can take up to a minute for it to start working again.

Asked by racing_4_fun 1 week ago

Last reply by TyDraniu 1 week ago

"Send tab to device" not working

Hi, some years ago sending tabs to a device worked fine, but for some time now it stopped working. Is it just me or is it a general bug? All my devices are listed in my a… (read more)

Hi, some years ago sending tabs to a device worked fine, but for some time now it stopped working. Is it just me or is it a general bug? All my devices are listed in my account. It also shows that they are updated frequently. I tried sending from Windows-Firefox to Android-Firefox and back. Nothing worked. What can I do? Best regards, Eric

Asked by EP 3 weeks ago

Last reply by jonzn4SUSE 3 weeks ago

Constant requests to update my Firefox

I use 118.0.2 (64-bit) because I do not like the newer versions, but every time I open it I have to decline two consecutive Firefox popups urging me to upgrade to the new… (read more)

I use 118.0.2 (64-bit) because I do not like the newer versions, but every time I open it I have to decline two consecutive Firefox popups urging me to upgrade to the newest version. Since I open Firefox dozens of times a day, these constant popups are driving me crazy. How can I stop them? Thanks.

Asked by Peter Ray 1 week ago

Last reply by cor-el 1 week ago

Ctrl+C issue

Hey! When you're going to fix the Ctrl + C issue?! I'm sick and tired of restarting your f*g browser each time I need to paste something in a form on a page. It's froze… (read more)

Hey!

When you're going to fix the Ctrl + C issue?!

I'm sick and tired of restarting your f*g browser each time I need to paste something in a form on a page. It's frozen each time I press Ctrl+C somewhere outside your browser and return to it. I am forced to close it and restart it! It's been a year since this bug or even more.

Thank you

Asked by serge27 3 months ago

Last reply by zeroknight 3 months ago

Firefox browser freeze

My firefox browser freezes completely and stops PC from working. Current remedy is to use another browser having switched off and re-booted PC. Any thoughts as this has … (read more)

My firefox browser freezes completely and stops PC from working. Current remedy is to use another browser having switched off and re-booted PC. Any thoughts as this has started happening frollowing update to version 118

Asked by tonyvintner 4 months ago

Last reply by zeroknight 3 months ago

Pinterest not working?

I just started using Firefox today and I'm migrating everything from google. I've found that Pinterest seems to be entirely broken? I'm using quite a few plug-ins recomme… (read more)

I just started using Firefox today and I'm migrating everything from google. I've found that Pinterest seems to be entirely broken? I'm using quite a few plug-ins recommended to me, I'm not sure if one of them is the root of all this or what, but when I try to use Pinterest, I can't scroll on the explore page, or save new pins, or see anything on my account (it's just blank) or do anything that Pinterest exists for. Help

I attached some screenshots. On the explore page it won't load any further when I scroll. The second screenshot is my account and how it never loads and stays blank. Third is what happens if I click on an image in explore (no more load, can't save the image to a board, can't do anything). I also added a screenshot of every extension I have for reference, in case it turns out it's one of the extensions causing this?

Thanks for your time :(

Asked by jason.jadawks 1 month ago

Last reply by jonzn4SUSE 1 month ago

What is with the McAfee via D. Earthheartsmith.top Warnings

Every few minutes I am getting some kind of warning from Mozilla Firefox, or McAfee via D. Earthheartsmith.top saying I have been hacked, etc. I have disabled the notific… (read more)

Every few minutes I am getting some kind of warning from Mozilla Firefox, or McAfee via D. Earthheartsmith.top saying I have been hacked, etc. I have disabled the notifications endlessly and it doesn't help. I DO NOT WANT McAfee! I have an Anti-Virus. Is this even from Mozilla? How do I Fix it? Is it even possible?

Asked by Trinalynn 1 month ago

Last reply by zeroknight 1 month ago

Restoring tabs (supposed to work but won't)

For ages I've had my tabs automatically restored when opening Firefox. But as of the last few days it won't. The old links are saved so I can restore them one by one thro… (read more)

For ages I've had my tabs automatically restored when opening Firefox. But as of the last few days it won't. The old links are saved so I can restore them one by one through history but that's not automatic. And if I click on restoration in History it will bring up a whole bunch of old tabs not neccessarily from the last session.

I'm on the same computer as I've been for over a year, so I don't know what what the problem is. I've searched on it and tried to re-check the box for this function. But it won't apply...

Asked by Hosh Nak 4 weeks ago

Last reply by jonzn4SUSE 4 weeks ago

Autofill

I can't figure out how to get Firefox to autofill info like my email addy, name, phone number, etc. What is the secret - so annoying to have to type this stuff over &… (read more)

I can't figure out how to get Firefox to autofill info like my email addy, name, phone number, etc. What is the secret - so annoying to have to type this stuff over & over again. Makes me miss Chrome.

Thanks for your help!

~Lisa

Asked by lwetherby 5 months ago

Last reply by Rosaliy Lynne 5 months ago

CONTENT PROCESS LIMITING SETTING/15 Processes for One Tab open

I need to know where I can find the Content Process Limiting Setting in Firefox, it's gone, or is not where it is said to be located. This is the instruction I found. "un… (read more)

I need to know where I can find the Content Process Limiting Setting in Firefox, it's gone, or is not where it is said to be located. This is the instruction I found. "uncheck the Use recommended performance settings checkbox to enable some hidden settings. One of those settings is the Content process limit setting, which can be set to a number between 1 and 8"

Its using up to much memory on my already slow processor.  

Please help me stop the extra processes.

Asked by S A 4 months ago

Last reply by zeroknight 4 months ago

Malicious Download Detected

I recently purchased a Sandisk Ultra Flair flash drive because I wanted to password protect some files. The flash drive requires me to download the Private Access softwar… (read more)

I recently purchased a Sandisk Ultra Flair flash drive because I wanted to password protect some files. The flash drive requires me to download the Private Access software from the Western Digital web site. When I try to do this the Mozilla browser states "Malicious Download Detected" and cancels the download. Does anyone have any suggestions? I went to the Privacy and Security part of Settings, and unchecked the Deceptive Content setting, but Firefox still would not let me download the software. Perhaps the change to the setting I tried did not register in Settings, but here I am asking for your help. Thanks.

Asked by ldean6779 3 months ago

Last reply by zeroknight 3 months ago

Simple Tab Groups Resources

I have been using Simple Tab Groups (STG) for a long time now. I am curious if putting tabs into groups saves any resources, i.e. is only the open group using resources (… (read more)

I have been using Simple Tab Groups (STG) for a long time now. I am curious if putting tabs into groups saves any resources, i.e. is only the open group using resources (CUP/RAM), or is STG purely organizational in that all the tabs still use the same amount of resources as if they weren't grouped? If it is the latter, do you know of an add-on that would save resources? Thanks

Asked by Geoffrey Eargle 2 months ago

Last reply by zeroknight 2 months ago

Secure Connection Failed

Hi. Without warning and without my making any changes to my laptop, I can no longer access various web pages including those I most use. The error message being returned … (read more)

Hi. Without warning and without my making any changes to my laptop, I can no longer access various web pages including those I most use. The error message being returned is: Secure Connection Failed Error code: SEC_ERROR_OCSP_FUTURE_RESPONSE

I've uninstalled and reinstalled Firefox without successfully resolving access. Other browsers have no access issues. I tried checking for advice on what else I could do but i don't find the information on the web to be at all helpful. I'd appreciate very detailed instructions on exactly how to resolve this.

Processor Intel(R) Core(TM) i5-8250U CPU @ 1.60GHz 1.80 GHz Installed RAM 8.00 GB (7.87 GB usable) Device ID DE6126F4-CF38-4570-9665-6074D5A800B9 Product ID 00325-81249-74797-AAOEM System type 64-bit operating system, x64-based processor

Thanks in advance.

Paulindr

Asked by Paul Temple 2 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago