Firefox Community Forum

Lost Bookmarks after Microsoft upgrade(?) Since I'm using the latest version of Windows I don't know what to call what happened that came by way of Microsoft. So far as I know, I'm the only one reporting this. It would seem that if this was a change initiated by Microsoft it should have affected millions of users.

None of my saved passwords in my Mozilla account are showing up when I switch laptops and try to logon to various sites. Instead I have to manually enter the passwords for the sites every time even though the sites show that I have saved passwords for that site in my Mozilla account. When I type the password in a old or new site, Mozilla doesn't even ask if I want to save the password anymore.

Firefox will not start on my PC, so in the process of troubleshooting, I reset my password to get into this Mozilla support site. I saw the notice about losing sync data, so I followed the instructions. I changed the password, then went to my iPhone, where Firefox is running. However, when I tried to create the backup, it would not take the new password. I presume that since it was running on the old password (which I do not remember), which is the password required for the backup. Next, I logged out of Firefox on my iPhone and logged back in with the updated password. Now my data seems to be gone.

I have two other devices running Firefox, iPad and another PC. I need to know how to create a backup that I can restore my sync data.

I am trying to use my recovery key, but the form does not accept the letter Ø. The letter Ø is nok defekt at my computer. What could be the problem, and how do I fix it?

Добрый день! Несколько дней назад на всех ПК в школе обнаружилась проблема: при загрузке файлов ярлык папки windows перестал работать как ярлык и стал восприниматься как файл формата .lnk . Теперь чтобы зайти в ярлык нужно использовать контекстное меню. Кажется, это произошло после последнего обновления. Заметил, когда прикреплял вложение в почте. Проблема сохраняется в разных почтах - mail.ru, yandex.ru, gmail.com. Скрины во вложении Спасибо!

I have two Firefox tabs open on my browser. Task manager shows 35 tabs using 897 MB of memory. How do I make this stop? And why are so many tabs running? I have cleared cache, cookies, etc.

I can not get Youtube to load on desktop Firefox. It works fine on the mobile website, app, and Chrome. I've tried clearing cookies and site data, removing extensions, resetting Firefox, and disabling hardware acceleration, and so far nothing has worked. Has this been happening to anyone else ?

Does the Relay extension only work on Firefox or can it be added to other browsers? It seems like a useful tool, but I don't want to be locked into a single browser.

Firefox is default browser. Have used McAfee Truekey for years with no issues. It has now disappeared from browser. Reloaded the app, and McAfee website tells me to activate it. How do I do this/ should I do this?

The past two days Firefox has not been displaying PDFs properly, turning 2 out of 14 pages sideways. I restarted my computer but no change. The PDFs display beautifully in Edge.

Changed behavior of autofill is a small thing. A few weeks ago, I could enter the first few letters of a site and then down arrow to choose one from the list. Down arrow no longer works here.

A significantly bigger issue allowing a website to open a window or tab or popup. There used to be two buttons when this happens, allow and always allow. Always allow is no longer a choice. I have to click allow every single time I go to that web site. Since two of those sites are the enrollment and learning management systems where I work, I'm doing that 20 times a day. If disappearing the always allow button was a design decision, it was a bad one.

Audio doesn't work with Firefox. This appears to be ONLY a Firefox problem. Headphones work with Edge. Computer speakers work. In Windows settings, testing audio works. But when I attempt to listen to something in Firefox, there is no sound at all.

My personal computer's Firefox says the browser is controlled by enterprise. I have no enterprise.

How does this Enterprise policy get set? And how can I remove it?

How to use FireFox as incognito without sending my identification tracking information? I have read a bunch of information about privacy with Mozilla and am quite confused.

I would like instructions that are simple to understand and implement.

I have heard that when some airlines know that you are looking for tickets ... the ticket prices are increased when you go to their website over time and time again.

Thank you

So, I had an issue updating Firefox where it went into a loop... twice, and ended up re-downloading the Installer both times to force the update onto Firefox. Eventually, when it happened again a while after I restarted my computer, I managed to get it updated normally (after a tiny bit of prodding), without the need to re-download the Installer. But now, I have two additional copies of the Installer on my computer. What should I do? Should I delete the two extra Installer files, or should I not?

Starting this morning I am no longer able to access my banking site with Firefox. My current version of FF is 133.0.3 for 64 bit Windows 11. I could access it yesterday. Looking at the support on this, I see that this has been a problem with Firefox for quite a while. I can access my bank with Chrome (although I don't trust Chrome) so why not FF? I haven't changed any settings. What set this blockage off and how can it be eliminated. If a setting needs to be changed, please tell me what it is and how to fix it.

On my windows PC, I am unable to view Ring Camera live-view due to "error missing required codec". Does my Firefox have the required HEVC codec to view Ring Camera videos?

Hi there,

Is there a way to change the keyboard shortcut for the Bookmarks Library back to Ctrl-Shift-B?

I tried the old solution offered here (config.js / config-prefs.js), but it no longer seems to work in FF 131: https://support.mozilla.org/en-US/questions/1318541

Any help is greatly appreciated!

Thanks.