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This add on is not available in your country

I have a new laptop so needed to install an adblock. The search results page gave many choices. However, no matter which one I clicked on it said this page is not availab… (read more)

I have a new laptop so needed to install an adblock. The search results page gave many choices. However, no matter which one I clicked on it said this page is not available in your region. Now how is that possible seeing as on my previous laptop and in the same region I could install the add on? I have had to use a VPN to install the adblocker. Please explain how regions prevent the installation and why it happens. Firefox is universal or so I thought.

Asked by pete_scott2 6 days ago

Last reply by pete_scott2 2 days ago

All Data gone after Windows Reset

I have a feeling I know the answer, but wanted to confirm. Due to unforeseen circumstances, I had to reset my PC. Upon doing that and downloading Firefox all of my data i… (read more)

I have a feeling I know the answer, but wanted to confirm. Due to unforeseen circumstances, I had to reset my PC. Upon doing that and downloading Firefox all of my data is gone. Bookmarks, saved logins, etc. all gone. I thought once I logged into my Firefox account everything would be there. I've logged into my account on other computers in the past and all my stuff was there but not this time. Now it's saying all of my stuff (profiles, etc) was created today. Is my stuff really gone forever? I thought the whole point of the Firefox account was so I could just login and have everything sync.

Asked by HoennMaster 6 days ago

Last reply by HoennMaster 5 days ago

Getting [object promise] when copying from IT Glue.

Hello, Since the latest upgrade to 111.0.1 i am unable to copy and paste passwords from IT Glue. IT Glue has a button to copy details to clipboard and when I do a paste… (read more)

Hello,

Since the latest upgrade to 111.0.1 i am unable to copy and paste passwords from IT Glue.

IT Glue has a button to copy details to clipboard and when I do a paste I get [object promise]

Asked by Alphanumbers 3 days ago

Last reply by Alphanumbers 2 days ago

Bookmarks

Having a long list of bookmarks, I used to be able to scroll to the bottom, chose a bookmark there and after closing the page and opening bookmarks again, it has stayed f… (read more)

Having a long list of bookmarks, I used to be able to scroll to the bottom, chose a bookmark there and after closing the page and opening bookmarks again, it has stayed focused around the last used one. Now, when I open bookmarks again, it has reverted back to the top and have to scroll all the way down again to the one I want. This happened since the latest update. I have not been able to find any solution in settings. Can anyone point me to a solution?

Best regards,

Asked by robit 1 month ago

Last reply by robit 2 days ago

want to access a particular site, cameras at my brother's dance ballroom

Please allow me to visit http://www.hbdc.ddns.net:8080 I've been able to watch the cameras for a few years. Thank you. … (read more)

Please allow me to visit http://www.hbdc.ddns.net:8080 I've been able to watch the cameras for a few years. Thank you.

Asked by carolynltaylor 1 week ago

Last reply by carolynltaylor 6 days ago

Add (import) an old Firefox bookmark backup saved as a JSON file on flash drive, to current Firefox bookmarks

Hi--is there a way to do this? My boyfriend accidentally deleted all my Firefox bookmarks last fall (hundreds), then restored the last backup from July, which he said for… (read more)

Hi--is there a way to do this? My boyfriend accidentally deleted all my Firefox bookmarks last fall (hundreds), then restored the last backup from July, which he said for some reason was a lot larger than the most recent backup he saw, from October. (I hadn't deleted *that* many bookmarks between those two times, plus I had continued adding more, so I have no idea why the October file was so much smaller. Also, incidentally, I have no idea why there were no backups listed from the last one in July to the first one in October. I'm always actively adding and deleting bookmarks.) However, I made a ton of edits and additions to my bookmarks from July to October that I'd like to at least be able to access. I know I probably can't merge them with my current ones, but I'd at least like to be able to add them to what I have. I assume that if I could import these, they would appear in a separate folder, right? Thanks!

Asked by Firefoxhunt 4 days ago

Last reply by Firefoxhunt 4 days ago

signing out

Why do I have to keep signing into my accounts, such as Google, Facebook and Youtube...plus others each week when I go back to the accounts. New, since November 2022, co… (read more)

Why do I have to keep signing into my accounts, such as Google, Facebook and Youtube...plus others each week when I go back to the accounts. New, since November 2022, computer and for weeks this doesn't happen, but then each week I have to go through security to get into my account.

Asked by jcgc001 1 week ago

Last reply by jcgc001 6 days ago

scroll bar too wide

With the latest update, the scroll bar is too wide (1/2"-1") and I can't find a way to change it. It only happens in Firefox. All other programs and browsers are normal… (read more)

With the latest update, the scroll bar is too wide (1/2"-1") and I can't find a way to change it. It only happens in Firefox. All other programs and browsers are normal. I have tried going to "regedit' to change it, but it doesn't affect it at all. It's making Firefox almost unusable.

Asked by fapow614 4 days ago

firefox 102.9.0esr on windows cannot play mp4 from webcam images but google chrome can

I recorded USB webcam pictures with MJPG_streamer and converted them to mp4 using ffmeg -r 20 -pattern_type glob -i "*.jpg" -c:v libx264 test.mp4 Firefox complains "… (read more)

I recorded USB webcam pictures with MJPG_streamer and converted them to mp4 using

  ffmeg -r 20 -pattern_type glob -i "*.jpg" -c:v libx264 test.mp4

Firefox complains "video can't be played because the file is corrupt" Google Chrome and VLC have no problems playing the file.

What options for ffmpeg do I need to create the mp4 files so that firefox can play them?

The firefox web console says: could not be decoded, error: Error Code: NS_ERROR_DOM_MEDIA_DECODE_ERR (0x806e0004) Details: RefPtr<MediaDataDecoder::DecodePromise> __cdecl mozilla::WMFMediaDataDecoder::ProcessError(HRESULT, const char *): MFTManager::Output(2):80004005

This is what mediainfo shows for the test video: Complete name  : test.mp4 Format  : MPEG-4 Format profile  : Base Media Codec ID  : isom (isom/iso2/avc1/mp41) File size  : 421 KiB Duration  : 3 s 500 ms Overall bit rate  : 985 kb/s Writing application  : Lavf58.76.100

Video ID  : 1 Format  : AVC Format/Info  : Advanced Video Codec Format profile  : High 4:2:2@L3 Format settings  : CABAC / 4 Ref Frames Format settings, CABAC  : Yes Format settings, Reference frames  : 4 frames Codec ID  : avc1 Codec ID/Info  : Advanced Video Coding Duration  : 3 s 500 ms Bit rate  : 981 kb/s Width  : 800 pixels Height  : 448 pixels Display aspect ratio  : 16:9 Frame rate mode  : Constant Frame rate  : 20.000 FPS Color space  : YUV Chroma subsampling  : 4:2:2 Bit depth  : 8 bits Scan type  : Progressive Bits/(Pixel*Frame)  : 0.137 Stream size  : 419 KiB (100%) Writing library  : x264 core 163 r3060 5db6aa6 Encoding settings  : cabac=1 / ref=3 / deblock=1:0:0 / analyse=0x3:0x113 / me=hex / subme=7 / psy=1 / psy_rd=1.00:0.00 / mixed_ref=1 / me_range=16 / chroma_me=1 / trellis=1 / 8x8dct=1 / cqm=0 / deadzone=21,11 / fast_pskip=1 / chroma_qp_offset=-2 / threads=6 / lookahead_threads=1 / sliced_threads=0 / nr=0 / decimate=1 / interlaced=0 / bluray_compat=0 / constrained_intra=0 / bframes=3 / b_pyramid=2 / b_adapt=1 / b_bias=0 / direct=1 / weightb=1 / open_gop=0 / weightp=2 / keyint=250 / keyint_min=20 / scenecut=40 / intra_refresh=0 / rc_lookahead=40 / rc=crf / mbtree=1 / crf=23.0 / qcomp=0.60 / qpmin=0 / qpmax=69 / qpstep=4 / ip_ratio=1.40 / aq=1:1.00 Color range  : Full Matrix coefficients  : BT.470 System B/G Codec configuration box  : avcC

Asked by ffsync5 3 days ago

Can't use Yahoo Mail after update to ver 111.0

After the most recent update I can't get in to any of my Yahoo Mail accounts. I get a page that says: The page isn’t redirecting properly An error occurred during a co… (read more)

After the most recent update I can't get in to any of my Yahoo Mail accounts. I get a page that says:

The page isn’t redirecting properly

An error occurred during a connection to mail.yahoo.com.

   This problem can sometimes be caused by disabling or refusing to accept cookies.


I can log into my Yahoo accounts without a problem, only mail is broken. It works fine in MS Edge. I've cleared the cache and cookies and restarted both the Firefox Browser (ver 111.0) and Windows (11 Pro ver 10.0.22621).

Asked by jflyingarmadillo 5 days ago

Firefox account 2FA not working

Hello! I'm trying to login on the developer hub, and it asks me to set up the 2FA, i follow the instructions, setting up the key that it gives me After that I do verify … (read more)

Hello! I'm trying to login on the developer hub, and it asks me to set up the 2FA, i follow the instructions, setting up the key that it gives me

After that I do verify the code and it success, but it is stuck on saying "Two-step authentication enabled" and it does not do anything

I try again to press the button, it times me out so I wait 15 minutes, after that it says again it has been enabled, but I does don't do anything else.

If I reload the page I start from 0 with another code, and same behavior.

When using Google authenticator the code is wrong both entering the code and scanning the qr.

What am I doing wrong? Thanks!

Asked by marqdvex 1 day ago

Last reply by marqdvex 1 day ago

Key frame rate too low when using Firefox to livestream via Facebook live

I use Firefox to access Facebook live, from which I live stream. Starting in the last few weeks (I don't know when exactly, sorry), I now get this error message (in the … (read more)

I use Firefox to access Facebook live, from which I live stream. Starting in the last few weeks (I don't know when exactly, sorry), I now get this error message (in the stream Event log) when I stream:

Too low key frame rate (currently 0.13 key frames/second; recommended minimum 0.25 )

And I get a separate warning from Facebook that the key frame rate is too low, and will result in poor video quality.

If I stream from Chrome, I don't get the error (but Chrome has other problems), so I think it must be related to Firefox. Is there anything I can do about it? Thanks.

Asked by Paul Chamberlain 5 days ago

FF 111.0.1 on Windows 11 Pro v 22H2 (Build 22621.1483)

This release changes the function of the 'wheel' on a mouse. Instead of scrolling up & down a page, it now 'zooms' in and out. Is this deliberate? Or, is it a bug? … (read more)

This release changes the function of the 'wheel' on a mouse.

Instead of scrolling up & down a page, it now 'zooms' in and out.

Is this deliberate? Or, is it a bug?

Microsoft USB Basic Optical Mouse v2.0

Asked by IanM 3 days ago

Last reply by IanM 3 days ago

Stylus scrolls rather than selecting text? How to drag-select with a stylus and select text?

Since the days of Go Corp.'s PenPoint and Windows for Pen Computing, I have been accustomed to select text by just dragging the stylus --- that no longer works --- for so… (read more)

Since the days of Go Corp.'s PenPoint and Windows for Pen Computing, I have been accustomed to select text by just dragging the stylus --- that no longer works --- for some reason the stylus has now been dumbed down to be an 11th touch input which scrolls.

Why?

How can I get back the far more expressive behavour of drag-select text with a stylus and using touch when I wish to scroll?

As an FYI, I handed a stylus and my Samsung Galaxy Book 12 (running Windows Build 1703 which predates this change) to a technician at the local Best Buy and they had no problem selecting text --- when I challenged them to select text on a Galaxy Book 3 Pro 360 running Windows 11 using the stylus they were unable to to.

Could we please have an option to restore the traditional behaviour?

The fix suggested at:

https://support.mozilla.org/gl/questions/1353578

isn't directly available in Windows 11, and the equivalent setting:

Settings | Bluetooth & Devices | Pen & Windows Ink | Additional Pen Settings | Let me use my pen as a mouse when it's available

doesn't seem to work when it is enabled.

Asked by willadams 1 day ago

登入MAIL被移除 無法收到確認信 無法登入

公司電腦被重新安裝 所以必須重新登入 firefox 但之前當作 帳號 的MAIL 已經停用被移除了 所以 收不到 確認信 接下來 我將如何處理呢? cclsfh@wym.com.tw 已經停用了 現使用的MAIL 是 : cclsfh@f-mi.com.tw (因公司名稱變更) … (read more)

公司電腦被重新安裝 所以必須重新登入 firefox 但之前當作 帳號 的MAIL 已經停用被移除了 所以 收不到 確認信 接下來 我將如何處理呢? cclsfh@wym.com.tw 已經停用了 現使用的MAIL 是 : cclsfh@f-mi.com.tw (因公司名稱變更)

Asked by cclsfh 6 days ago

PhotoEphemeris issue with new version software for Firefox

Hello Firefox tech support, I'm emailing to you today about latest Firefox browser version 111.0 that was upgraded over March 17-19 weekend from previous version 110.0 o… (read more)

Hello Firefox tech support,

I'm emailing to you today about latest Firefox browser version 111.0 that was upgraded over March 17-19 weekend from previous version 110.0 or before. It caused PhotoEphemeris in difficult position on login issues as I could not login successfully.

I tried on different browser named Google, PhotoEphemeris will be able to login.

I may suspect new Firefox version 111.0 is the culprit for PhotoEphemeris login issue. If you roll back to 110 or previous version, PhotoEphemeris will work well including login. The website is www.photoephemeris.com

Thank you, George

Asked by gsing94121 5 days ago