Showing questions tagged:

can no longer add, edit, tag, or remove bookmarks - when I click on the icon, no dropdown appears

I can't figure out which topic to use for this but I can't submit it without one. When I click on the star icon in the address bar the star icon is filled in, and existin… (read more)

I can't figure out which topic to use for this but I can't submit it without one.

When I click on the star icon in the address bar the star icon is filled in, and existing bookmarks do show with the filled-in star icon and they work. But I no longer get a dropdown where I can assign a folder, edit, tag, or delete an existing bookmark, and the pages I've tried to bookmark don't show up in Recently Bookmarked so they haven't been added. I don't know if it has something to do with the toolbar?

Nothing I can find online helps. The places.sqlite file in my profile is not read-only, and I refreshed Firefox (stupidly, before I took a screenshot of the pinned shortcuts on my New Tabs page) and that made no difference. The only extension I use is UBlock Origin. Changing profiles did not help. This is on my personal laptop and no organization controls my settings.

I stay up to date on Windows 11 and Firefox updates. I do use a VPN but it never interfered with bookmarking functionality before. (I see Firefox offers a free one now but I've got a couple of years left on my paid subscription).

I asked the community but got no replies. (I did "reply" to add more information which no longer applies, and I can't seem to delete the "reply".)

Thanks in advance for any help!

Open 10

Delete "Weitere Lesezeichen" in sidebar

Hi, I searched the web for deleting the item "Weitere Lesezeichen" in the sidebar. I found only solutions for the firefox 85. In Firefox 85 should be a field for hiding t… (read more)

Hi,

I searched the web for deleting the item "Weitere Lesezeichen" in the sidebar. I found only solutions for the firefox 85. In Firefox 85 should be a field for hiding this. Although in Firefox 150 it can`t be hided or deleted. I don`t need and I don`t want this "Weitere Lesezeichen". Any solutions?

Open 8

Why does FF close without warning and wipe out the windows and tabs that were open when it crashed?

This has happened randomly on several different computers, both windows and ubuntu linux. It just now happened on my Win 11 computer. Was viewing the CNN news site and FF… (read more)

This has happened randomly on several different computers, both windows and ubuntu linux. It just now happened on my Win 11 computer. Was viewing the CNN news site and FF suddenly closed, without a "FF crashed..." message.When I clicked the icon to reopen it, it came up with the home page group of tabs instead of reopening the windows and tabs that were opened when it crashed. Worse, none of the previous months of history shows up and recently closed tabs and windows are both greyed out.

Is there a way of recovering the history of what I was working on at the time of the crash and what the hell is causing this? I am close to dumping FF and going with something else as this is highly annoying.

Open 6

One of my radio station sites is not being permitted to play

A radio station https://www.wfmt.com/schedule/ that has run successfully until today in Firefox no longer does, There is momentary blip of sound but then silence. It runs… (read more)

A radio station https://www.wfmt.com/schedule/ that has run successfully until today in Firefox no longer does, There is momentary blip of sound but then silence. It runs fine in Chrome. Another station continues to run successfully in Firefox

Open 2 18

I've accidently deleted my personal profile (bookmarks, extensions, etc)

The Firefox icon on the taskbar on my PC suddenly appeared to have a 'rosette' stuck to it. I didn't understand what was happening? I decided it was not relevant to me a… (read more)

The Firefox icon on the taskbar on my PC suddenly appeared to have a 'rosette' stuck to it. I didn't understand what was happening? I decided it was not relevant to me and while I was attempting to get rid of it, I unintentionally deleted my personal profile in "Profiles"! This contained many important bookmarks and the important password manager extension. I am not very technical, but please can you show me how to recover my profile? Many thanks, Norman Clarke

Open 2

Visited sites layout

On my home screen, the visited sites are all crammed to one side, lower left, and all narrow in their appearance. I prefer they look as they did before, with the "tabs" … (read more)

On my home screen, the visited sites are all crammed to one side, lower left, and all narrow in their appearance. I prefer they look as they did before, with the "tabs" or site boxes along the bottom of my regular sites. And I can't seem to "delete" the sites I visit; I can only dismiss them. And that often doesn't work as well either.

Open 2

can no longer add, edit, tag, or remove bookmarks - when I click on the icon, no dropdown appears

When I click on the star icon in the address bar the star icon is filled in, and existing bookmarks show with the filled-in star icon. But I no longer get a dropdown wher… (read more)

When I click on the star icon in the address bar the star icon is filled in, and existing bookmarks show with the filled-in star icon. But I no longer get a dropdown where I can edit, tag, or delete an existing bookmark, and URLs I click on don't show up in Recently Bookmarked so they haven't been added.

The places.sqlite file in my profile is not read-only, and I restarted Firefox (stupidly, before I took a screenshot of the pinned shortcuts on my new tabs page) and that made no difference.

Thanks in advance for any help!

Open 1

Amazon sign in not recognized when using Firefox

I cannot log in to Amazon.ca using Firefox. When I input my email address to Amazon, it says I look like a new customer so let's set up an account. I am not a new custome… (read more)

I cannot log in to Amazon.ca using Firefox. When I input my email address to Amazon, it says I look like a new customer so let's set up an account. I am not a new customer and my account on Amazon works fine if I sign in through the Chrome browser. I have tried refreshing Firefox and also tried using Troubleshoot Mode, but the problem with Firefox persists. Is there a fix? Firefox must be blocking some type of data that Amazon requires but even white-listing the website doesn't seem to work.

Open

How to delete all autofill addresses

I have about 19 jillion saved addresses in autofill. I know how to delete individual addresses, but I'd like to know if there's a way to select multiple entries or to de… (read more)

I have about 19 jillion saved addresses in autofill. I know how to delete individual addresses, but I'd like to know if there's a way to select multiple entries or to delete all of them in a single operation.

Open

Location Wrong Continent

Never before problem with my Windows 11 Desktop frequently shows an incorrect location. Firefox shows my location as Parkdale, Victoria. Australia and not my correct Flor… (read more)

Never before problem with my Windows 11 Desktop frequently shows an incorrect location. Firefox shows my location as Parkdale, Victoria. Australia and not my correct Florida location. This is a recent Firefox issue. Location is correct in Edge and Chrome. Location is correct on my Iphone and Ipad. A new install of Firefox on a second Windows 11 PC also shows the incorrect Australia location. Changing proxy settings makes no difference. A clean install of Firefox made no difference. Changing browser made no difference. This is a recent problem and unique to Firefox. Thanks

Open

On Win 11, FF keeps opening a few pixels to the right of the screen when I want it to stay as far left as possible

I am using Win 11, Microsoft Powertoys > Fancy Zones to manage the screen space on my 5120 x 1440 monitor. I also have System > Display > Multiple Displayers "R… (read more)

I am using Win 11, Microsoft Powertoys > Fancy Zones to manage the screen space on my 5120 x 1440 monitor. I also have System > Display > Multiple Displayers "Remember window locations based on monitor connection" enabled.

Any program I have besides FF will load up exactly where I had it last. FF shifts I am guessing 8 pixels to the right (or left, as this occurs if I close FF on the right side of the monitor.) If you look at the screenshots, the "opened at default" picture shows what FF looks like when I open it. You can see the xulstore.json file shows the screenX position is -8. If I manually type in 0, close out FF and reopen it, it will still shift back to the right a bit even with the .json still saying 0

How do I do one less thing when I turn the pc on and have FF open exactly as far left as possible instead of shifting over to the right?

Open

At this point in my downloading, which I have been doing for 3 days numerious times, and Bing comes back everytime I hit the Fixfire icon, can I just assume it's not happening?

Best topic is covered by all of the options, unfortunately! If I have done anything incorrectly it was done thru lack of tech savvy for which I apologize for. I have to g… (read more)

Best topic is covered by all of the options, unfortunately! If I have done anything incorrectly it was done thru lack of tech savvy for which I apologize for. I have to go take care of the horses now, thank you for any help you may have.

Open

I get Profile Missing error message when trying to reinstall Firefox

I followed the advise and removed all the profiles from my laptop. (Copies are on an external hard drive.) And I used the download file from the Mozilla community site w… (read more)

I followed the advise and removed all the profiles from my laptop. (Copies are on an external hard drive.) And I used the download file from the Mozilla community site which is 490 KB versus the 375 KB download file from firefox.com just in case the smaller file was corrupted. But I still got the Profile Missing error message.

I am trying to simulate a laptop that has never used Firefox and so can't say that "Your Firefox profile cannot be loaded.  It may be missing or inaccessible."  I uninstalled Firefox using the Installed Apps page. Can there be fragments of Firefox that I need to hunt down and remove? I also removed the Old Firefox Data folder from the desktop.

How can I successfully install Firefox? Then I will use my old profiles that contain all my bookmarks.

Open