Showing questions tagged:

Why is Mozilla sending a code to a different email address than my account email address?

When trying to install Firefox mobile the installation code is being sent to ***@protonmsil.com instead of ***@protonmail.com. Thanks, Bill Moderator's note: emails reda… (read more)

When trying to install Firefox mobile the installation code is being sent to ***@protonmsil.com instead of ***@protonmail.com. Thanks, Bill

  • Moderator's note: emails redacted
Solved 3

Tab bar is too large/tall

How to minimize the topmost bar in Firefox? By "topmost bar", I mean the bar containing, from left to right: - Any open tabs - "+" (Open a new tab) - Down arrowhead (like… (read more)

How to minimize the topmost bar in Firefox?

By "topmost bar", I mean the bar containing, from left to right:

- Any open tabs - "+" (Open a new tab) - Down arrowhead (like a "V") - Empty space - Minus sign - Sign for 2 pages - "X"

The height of this bar is 2 cm !!

Thanks

Solved 3

'connect other device' only opens mobile devices, but will not open another windows pc

Hello, For some reason, when I try to sync all my stuff from my desktop Win 11 firefox/duckduckgo system, to my new Win 11 laptop, the only option I can get is to sync wi… (read more)

Hello,

For some reason, when I try to sync all my stuff from my desktop Win 11 firefox/duckduckgo system, to my new Win 11 laptop, the only option I can get is to sync with a mobile device.

I had no trouble doing this some months ago with another laptop, but this time I cannot find how to do this after trying for over an hour . . . . . .

Has anything been changed that won't allow syncing with another 'big' device, please?

Solved 2

In Jira, Drag & Drop File Attachment is not working.

When I try to attach file via drag & drop, the Firefox always display "Download file" as attachment. I don't know why because it properly worked before. but after som… (read more)

When I try to attach file via drag & drop, the Firefox always display "Download file" as attachment. I don't know why because it properly worked before. but after some updates, drag & drop is not working.

The version of Jira at my office is not changed for years(v8.12.1#812002-sha1:7c28d59) and drag & drop is working via Chrome, Edge and etc.

Solved 4 2 70

Vertical sync screen tearing

Firefox version: 153.0.4 / Windows 11 25H2 26200.9168 Attached are images showing the performance settings and the active extensions in case any of them proves to be resp… (read more)

Firefox version: 153.0.4 / Windows 11 25H2 26200.9168

Attached are images showing the performance settings and the active extensions in case any of them proves to be responsible for the problem.

Yesterday I noticed a horizontal screen tear when scrolling down through sites like X(Twitter), YouTube, GMail, Reddit etc. I immediately checked my performance options and they were deselected. I activated them again, but this did not solve the problem, I also tried to active some layers in about:config but those were already activated. Checked Nvidia settings too, vsync is on, Edge is not affected, Chrome is not affected, even installed Waterfox to see if only Firefox-based browsers are affected, but that one was OK too.

Last resort was to refresh the Firefox installation from the uninstall utility. After the refresh and all settings/extensions got auto-reinstalled, the screen tear got fixed. I left the PC running over night and when I accessed Firefox again this morning, the screen tear problem was back. However, now, the performance options are disabled, and if I try to enable them and restart Firefox, the options get disabled again.

Would really appreciate it if anyone could provide a solution that does not involve refreshing Firefox daily.

Solved 4

Web apps are spyware.

You installed without my permission the Microsoft web app. That is spyware that has cost you this user. I will uninstall Firefox, tell everyone I know what you 'securit… (read more)

You installed without my permission the Microsoft web app. That is spyware that has cost you this user. I will uninstall Firefox, tell everyone I know what you 'security-minded' liars are really doing to us. I belong to a gaming club with hundreds of members and by tonight they will all know not to trust Firefox. You really have some nerve teaming up with that nasty organization. Before this day is out all my contacts on all my social media sites will know what you are doing. I have a $3,000 rig that you jeopardized.

I have been using your browsers for years. No longer. Any time I can bad mouth you I will. You can take that to the bank.

Locked 6 6

Right in the middle of a session my Firefox showed a brand new screen saying it had been updated and everything (data wise) is gone!

My Firefox created a new profile and reset everything. I was able to go back and locate my bookmarks and restore them, but my menu bar is reset, my history and saved pass… (read more)

My Firefox created a new profile and reset everything. I was able to go back and locate my bookmarks and restore them, but my menu bar is reset, my history and saved passwords etc are all gone.

Solved 2 1

Can't download pdfs

I can't download some pdfs, notably my bank statements. I CAN download some pdfs. Eg, I can download my car manual (although it's a process of downloading it to my Goog… (read more)

I can't download some pdfs, notably my bank statements. I CAN download some pdfs. Eg, I can download my car manual (although it's a process of downloading it to my Google Drive). However, trying to download my bank statements, Firefox gives me no options at all, and, indeed, I get an error message. Yet I CAN download my bank statements using Google Chrome! I've carefully checked all my Firefox settings, but nothing seems to address this problem. I've spoken to my bank, and they don't know why I can't download them either. When I try to download the statements, I get a screen saying it can't give me a 'Preview' (see attached screenshot), but there's a 'Download button. When I click that I get a white screen with the 'error' message:

"No API key found in request. request_id: d52e0732a3d10a75b1ec58534845c15c"

(2nd attached screenshot.)

I have asked about this before on this forum, but to no avail.

Solved 6 20

Why are you censoring websites?

This morning I was able to access the website of: https://www.alexander-wallasch.de/ Now, ONE HOUR later I no longer can. You are doing this not for the first time, … (read more)

This morning I was able to access the website of: https://www.alexander-wallasch.de/ Now, ONE HOUR later I no longer can. You are doing this not for the first time, it happens regularly with websites that do not conform to what you would consider Mainstream! THis is not the sites fault. YOU ARE CENSORING ON PURPOSE: IF YOU WOULD NOT; YOU COULD SIMPLY ADD A BUTTON for every site THAT ALLOWS USERS TO OVERRIDE YOUR OPINIONS: WHY IS THAT NOT HAPPENBING? Why can the user not override your decision? Has anyone ever asked you for "help" like that?

Solved 27

I am getting a malwarebytes message that a website 'bob.againstnext.com' is being blocked continually from the firefox app.

I would like to know whether this is a normal process that happens when using firefox browser or has my version of the app been compromised? Or should I allow this to be… (read more)

I would like to know whether this is a normal process that happens when using firefox browser or has my version of the app been compromised? Or should I allow this to be accessed?

Solved 3

STOP removing useful functions-screenshot, center search bar and recent visits along the lower edge

Why the h377 did firefox change the screen shot tool by removing it from the address bar AND delete the center search bar, along with changing the location of all my rece… (read more)

Why the h377 did firefox change the screen shot tool by removing it from the address bar AND delete the center search bar, along with changing the location of all my recent web visit from the along the bottom of the screen? This is annoying and unhelpful to pc users, I need these functions back like they were in order to us your site on my pc. I donot and will never use firefox on my phone. If these functions are gone, then I will have leave as well. Either that or remove the update from my pc and cease ALL further updates.

Locked 19 2

Print Header and Footer no longer works even when box is checked in printer options

Using Mozilla as my browser, I print from my Lenovo laptop to my HP Office Jet 8025e printer. The headers and footers have disappeared. The "print Header/Footer" is che… (read more)

Using Mozilla as my browser, I print from my Lenovo laptop to my HP Office Jet 8025e printer. The headers and footers have disappeared. The "print Header/Footer" is checked in the printer settings, but they do NOT print. This change has occurred during the last couple of weeks, perhaps as the result of an update. It seems that checking or unchecking that box makes no difference now. Same result regards...no Headers or Footers. Please advise.

Solved 10 2

gemini visual aids do not display

I use a paid for subscription to Gemini AI. It often creates "visuals" for me apparently using JSON code. These do not show up at all. Moreover, the buttoms and other UI … (read more)

I use a paid for subscription to Gemini AI. It often creates "visuals" for me apparently using JSON code. These do not show up at all. Moreover, the buttoms and other UI controls do not display well in Firefox. Is there a way to fix this?

Solved 12

Windows 11 taskbar not disappearing in fullscreen when there's PIP window.

When I have video playing in Firefox's PIP window (ex: YT) and when I enter full-screen mode in browser, the windows 11 taskbar does not disappear. It works normally when… (read more)

When I have video playing in Firefox's PIP window (ex: YT) and when I enter full-screen mode in browser, the windows 11 taskbar does not disappear.

It works normally when there is no PIP window.

I have uploaded pictures of: - Not full-screen and with PIP window - Full-screen and with PIP window - Full-screen and without PIP window

OS: Windows 11 23H2 Firefox: Version 152.0.4 (64-bit)

Solved 14 1 138

Tab Groups

I discovered tab grouping and find it moderately useful. There was an update, now I cannot group and tabs. They simply will not. Spent a few hours with ChatGPT trying a r… (read more)

I discovered tab grouping and find it moderately useful. There was an update, now I cannot group and tabs. They simply will not. Spent a few hours with ChatGPT trying a range of things. Al settings are right for tag grouping, but it simply does not happen.

Solved 9

How to REMOVE/DISMISS a "stucked" Amazon icon on the main search page

Please help to Dismiss the 'Stuck" Amazon icon on the main search page! I can't dismiss it ! Please see the yellow highlighted circle with an arrow pointing to the Amazon… (read more)

Please help to Dismiss the 'Stuck" Amazon icon on the main search page!

I can't dismiss it !

Please see the yellow highlighted circle with an arrow pointing to the Amazon icon.

Thanks!!

David

Solved 2 1

Textfehler

beim öffnen meines e-banking (UBS) erhalte ich viele textfehler bis zu Unkenntlichkeit. beim öffnen mit zB. edge ist der Text korrekt. Was muss ich einstellen?

Solved 3 1

Desktop Firefox passwords are not copying from Password Manager page (about:logins) to Windows 11 clipboard history (Win + V)

How to recreate issue: 1. Copy password from an entry on about:logins on Firefox desktop app (Windows 11) 2. Open Windows 11 clipboard history (Win. Key + V) 3. Password … (read more)

How to recreate issue: 1. Copy password from an entry on about:logins on Firefox desktop app (Windows 11) 2. Open Windows 11 clipboard history (Win. Key + V) 3. Password is not listed in clipboard history 4. Password CAN be pasted within Firefox browser (including separate window) and separate applications 5. Copying another piece of information overwrites the item like normal a typical clipboard tool is supposed to work; you just have to copy it again if you need it again instead of opening Clipboard History.

What it affects: - Copying and pasting multiple passwords to a document, other password manager, or etc. is simply more cumbersome. - When managing multiple logins for the moment, it's easy to get confused (Is the password I just pasted for this login, or the last one?)

Obviously this isn't a big deal, and I am more so wondering if it's a bug or if it's meant to be restricted in such a way to increase security or something.

Solved 5