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  • Solved

What does this modified icon mean?

The Firefox icon looks like it has a shopping cart on the top-left hand side. What is this for? It is only happening on the Windows 11 taskbar (not the desktop or menu sh… (read more)

The Firefox icon looks like it has a shopping cart on the top-left hand side. What is this for? It is only happening on the Windows 11 taskbar (not the desktop or menu shortcut).

Asked by Shane 2 weeks ago

Answered by James 2 weeks ago

Since update to 147.0, new tab is empty (about:newtab shows empty page)

Since update yesterday, new tab is empty. Whatever I do, open new tab, open new window, go to `about:newtab` manually, it does not load anything. The view is totally blan… (read more)

Since update yesterday, new tab is empty. Whatever I do, open new tab, open new window, go to `about:newtab` manually, it does not load anything. The view is totally blank. I can navigate to other pages fine as it should though. Only New Tab view is broken. Diagnostic mode does not work. I don't have plugins that would affect New Tab anyways.

Asked by ccl013 1 week ago

Last reply by TyDraniu 1 week ago

Your Browser is being managed by your organization

I have Norton 360. I just reinstalled a brother printer and now I get the "Your browser is being managed by your organization". While I sync with my laptop, as others hav… (read more)

I have Norton 360. I just reinstalled a brother printer and now I get the "Your browser is being managed by your organization". While I sync with my laptop, as others have said, I'm not an organization. There is an Enterprise policy .

Active Policy Name Policy Value ExtensionSettings {"firefoxhpsureclicksecurebrowsing@bromium.com":{"installation_mode":"blocked"},"firefoxhpwolfsecurityextension@bromium.com":{"install_url":"https://addons.bromium-online.com/wsx.xpi","installation_mode":"normal_installed"}}

I can't store or edit any bookmarks. How do I correct this? I need answers in very simple terms as I am very much a layman with computers. Thank You!

Asked by sitka-dog 1 week ago

Last reply by sitka-dog 3 days ago

  • Solved

How to disable tab pinning????

We hate this useless so-called feature and you've completely failed to give us an OFF switch! It's been many months with countless complaints and still no OFF switch! We'… (read more)

We hate this useless so-called feature and you've completely failed to give us an OFF switch! It's been many months with countless complaints and still no OFF switch! We've had this conversation before, all of your ideas must come with an OFF switch, especially so for the dumb ones like tab pinning! You don't ever force this dumb crap on us, ever!

Where is the fkin OFF switch already!?!?!?

Asked by t3t4 2 weeks ago

Answered by Agent virtuel 2 weeks ago

trend micro toolbar no longer available

The Trend Micro Toolbar extension for Firefox is no longer available as shown in the page: https://addons.mozilla.org/en-US/firefox/addon/trend-micro-toolbar/?ProductSKU=… (read more)

The Trend Micro Toolbar extension for Firefox is no longer available as shown in the page: https://addons.mozilla.org/en-US/firefox/addon/trend-micro-toolbar/?ProductSKU=HE_Global i contacted trend micro support and they mentioned they have submitted the latest version last october and since then the extension hasn't been approved yet from firefox team. Can you please update me when the extension will be available again?

Asked by dev.bassam.abdelaziz 1 month ago

Last reply by jonzn4SUSE 1 month ago

  • Solved

Cursor goes to address bar instead of search bar

Dear Folks at Firefox, Mozilla In last few days I really have a big problem with trying to browse with my favorite browser Firefox. It is that cursor always goes to add… (read more)

Dear Folks at Firefox, Mozilla


In last few days I really have a big problem with trying to browse with my favorite browser Firefox. It is that cursor always goes to address bar instead of search bar when I am trying to surf the web. I tried all the fixes that I found online with changing things in about:config still with no solution.

I am running on Windos 11 and using latest Firefox version.


Kind regards Aljosha Mileta

Asked by aljosamileta 2 days ago

Answered by Denys 2 days ago

Trend Micro Toolbar

I recently purchased a new HP laptop to replace my old laptop. On the old laptop I used Firefox as my default browser. I do not care for Chrome or Microsoft Edge. On my … (read more)

I recently purchased a new HP laptop to replace my old laptop. On the old laptop I used Firefox as my default browser. I do not care for Chrome or Microsoft Edge. On my old computer I had installed Trend Micro Toolbar on my Firefox browser and loved the protection it gave me on the web. However, since I purchased my new HP laptop I have been unsuccessful adding Trend Micro Toolbar, so I have had to settle for using Chrome. Can you please advise me how to add Trend Micro Toolbar to my Firefox browser?

Respectfully,

Daniel Hopper hoppersx4@gmail.com

Asked by Daniel Hopper 1 week ago

Last reply by jonzn4SUSE 1 week ago

Exporting Firefox browser info to new laptop - especially saved passwords

Bought a new laptop and I had my old Dell laptop transfer all my data to my new HP. My email account went thru fine. But for some unknown reason, I couldn't get my Fire… (read more)

Bought a new laptop and I had my old Dell laptop transfer all my data to my new HP. My email account went thru fine. But for some unknown reason, I couldn't get my Firefox browser transferred, and I NEED to get my saved passwords from the Firefox Master Password manager.

I think I made a big mistake after data was transferred and I started setting up the HP -- (feel like I got 'tricked' into using Microsoft Edge browser) and didn't know how to get Firefox browser so could get my passwords. So unfortunately, I ended up clicking Download Firefox browser and it was a brand new browser like I was a new first-time user as it was 'blank'....like I would have to start completely over. I have been a long-time Mozilla Firefox browser user. I have been desperately and frustratingly trying to retrieve my Original Firefox Browser that has ALL my info that was so handy and easy to use.

PLEASE EMAIL ME AT:: [edited email from community support forum] I do Not have a mobile phone Thanks for helping me retrieve my Mozilla Firefox Browser

Asked by saahpm 1 week ago

Last reply by dessertdish 6 days ago

  • Solved

Use the Search Box, rather than the address bar, to type searches

I don't like to use the address bar to type searches. I like using the SEARCH BOX in Firefox's New Tab instead. But, with each update, I once again have to try to figur… (read more)

I don't like to use the address bar to type searches. I like using the SEARCH BOX in Firefox's New Tab instead. But, with each update, I once again have to try to figure out how to set Firefox searches to be typed in the search box. Is there any way to set this so it doesn't get changed with every update?

Asked by Red in Denver 2 days ago

Answered by Denys 2 days ago

Changing email

The current email on this account has expired and is no longer operable. It appears I still need it to change my email. It is not possible for me to receive any message… (read more)

The current email on this account has expired and is no longer operable. It appears I still need it to change my email. It is not possible for me to receive any messages at [edited] @delhitel.net.

My current email is [edited] @protonmail.com.

I am trying to install WordPress and would like some assistance. But it appears I need to be able to use my current email address.

Could you please call me at [edited phone# and emails from public community support forum] at your convenience? Please note this as a land line and NOT a cell phone. Cell phones don't work here.

Thank you. Scotty Gladstone

Asked by scottyg1 1 week ago

Last reply by James 1 week ago

NEED HELP!!! My usual profile is gone and I desperately need it back.

Tried Old Firefox Data and I don't think it's there. I don't see it in about:profiles. I used it yesterday and windows seemed to refresh overnight. When I opened firefox… (read more)

Tried Old Firefox Data and I don't think it's there. I don't see it in about:profiles. I used it yesterday and windows seemed to refresh overnight. When I opened firefox this morning, an old profile came up (as it does sometimes). Usually when this happens, two profiles open and I just close the old one that I don't use. But this time only the old one opened. PLEASE HELP!!!

Asked by karenfranklin 2 weeks ago

Last reply by karenfranklin 2 weeks ago

Keyboard shortcuts are NOT working

Most of the keyboard shortcuts are not working. Copy-paste works, but others for example, Ctrl + F doesn't work. Very confusing and frustrating. Attached is the screensho… (read more)

Most of the keyboard shortcuts are not working. Copy-paste works, but others for example, Ctrl + F doesn't work. Very confusing and frustrating. Attached is the screenshot of Browser Console and it does show missing attributes. Not sure if this is a browser issue (currently using 147.0.3 (64-bit)) or I need to make certain change settings. I would appreciate any suggestions to resolve this issue.

Asked by agauta59 3 days ago

Last reply by Denys 2 days ago