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Microsoft login repeating

When using any Microsoft 365 product on the browser I keep getting a prompt to "Please sign in" although I am already signed in. I can click the Sign in button and a abou… (read more)

When using any Microsoft 365 product on the browser I keep getting a prompt to "Please sign in" although I am already signed in. I can click the Sign in button and a about:blank page pops up for a split second. Then within a half hour or so, it will pop up again. I deleted my cookies but the problem still persists. Does not happen on other browsers.

Asked by jason.pozega 1 week ago

Last reply by jscher2000 - Support Volunteer 9 hours ago

lost Tab-Groups after Windowsupdate

I managed to find my Backup-files in my Mozilla-files, but upon copying it i only got my closed Tabs back and not my closed Tab-Groups. I lost like months worth of Tabs a… (read more)

I managed to find my Backup-files in my Mozilla-files, but upon copying it i only got my closed Tabs back and not my closed Tab-Groups. I lost like months worth of Tabs and dont know how to restore them.

Asked by Ke Zo 16 hours ago

Firefox is Eating My Tabs

Firefox recently started "eating" my tabs: closing them without my permission. There are several tabs I want to keep open at all times, because I refer to them from time … (read more)

Firefox recently started "eating" my tabs: closing them without my permission. There are several tabs I want to keep open at all times, because I refer to them from time to time throughout the day, but Firefox closes them from time to time. I googled the issue and the AI directed me to two settings: browser.tabs.unloadOnLowMemory and browser.tabs.min_inactive_duration_before_unload. It suggested setting the first one to "false" and increasing the duration of the second, or setting it to "false." However, the setting will only accept numeric values.

Since I am not having low memory issues, I want Firefox to leave my tabs alone. Is there any way to actually do this? If not, it would be really nice if Firefox developers reversed this intrusive change.

Thank you, Terry

Asked by TLMorse 18 hours ago

Last reply by TLMorse 17 hours ago

Browser says “unsupported” when opening videos on Anime Slayer — why?

Hi, Whenever I try to watch videos on Anime Slayer APK in Firefox, I get a message saying the browser is “unsupported” or the video just won’t play. I’m using the latest… (read more)

Hi,

Whenever I try to watch videos on Anime Slayer APK in Firefox, I get a message saying the browser is “unsupported” or the video just won’t play. I’m using the latest version of Firefox on Windows, and I’ve already cleared my cache and disabled extensions, but the issue persists.

Interestingly, the same videos work fine in Chrome and Edge — so it seems like a Firefox-specific problem.

Is there some setting or add-on I need to enable to make it work? Or is this a known compatibility issue with certain websites?

Thanks for any help you can provide — I’d rather not switch browsers if I can avoid it.

Asked by Imdad Hussain 1 day ago

Last reply by jonzn4SUSE 22 hours ago

You now have a new account recovery key. Your previous key was deleted.

I cannot access this recovery key updated June 29 advised by email on same date!! You changed your account recovery key You now have a new account recovery key. Your prev… (read more)

I cannot access this recovery key updated June 29 advised by email on same date!! You changed your account recovery key You now have a new account recovery key. Your previous key was deleted. Save this new key in a safe place — you’ll need it to restore your encrypted browsing data if you forget your password. Manage account This request came from Firefox on Windows 10. If this wasn’t you, delete the new key and change your password. For more info, visit Mozilla Support. Mozilla. 149 New Montgomery St, 4th Floor, San Francisco, CA 94105 Mozilla Accounts Privacy Notice Mozilla Accounts Terms of Service

Mozilla logo

Asked by Pàm Rankin 1 day ago

WEIRD audio speed-up issue

I often listen to streaming audio over my AV system, when my TV/monitor is off. After I turn it on while listening, the audio speeds up! (This happens on various stream… (read more)

I often listen to streaming audio over my AV system, when my TV/monitor is off. After I turn it on while listening, the audio speeds up! (This happens on various streams, and YouTube, so it's not a particular site. It doesn't happen on another browser, so, apparently it's not my computer.) Is this just some bug?

Asked by Paul Kossa 1 day ago

Bookmarks sidebar in private windows

When I open a private window, my bookmarks sidebar is showing. I can easily remove it but it shouldn't be there. Until very recently, private windows didn't have the book… (read more)

When I open a private window, my bookmarks sidebar is showing. I can easily remove it but it shouldn't be there. Until very recently, private windows didn't have the bookmarks sidebar. I don't know why this started but I would like to find some way to have the bookmarks sidebar NOT automatically appear when I open a private window (but of course I want to continue to have bookmarks automatically appear in regular Firefox windows). I've looked online and tried various methods that were supposed to work, but they don't. Can you tell me how I can fix this (minor) problem? Thanks.

Asked by rsamuelson 1 day ago

Windows 10 "History" background screen color.

When using Firefox browser on my new Windows 10, when I click on "History", the background screen color is sometimes black and sometimes white. I want it to always be wh… (read more)

When using Firefox browser on my new Windows 10, when I click on "History", the background screen color is sometimes black and sometimes white. I want it to always be white. How do I do that?

Asked by wfs22 1 day ago

Our web application crashes the tab regularly

When testing our web application, I can consistently get the tab to crash in Firefox (not other browsers). This happens even when running in Troubleshoot mode. A few of … (read more)

When testing our web application, I can consistently get the tab to crash in Firefox (not other browsers). This happens even when running in Troubleshoot mode.

A few of the submitted crashes: bp-f1e47e32-aa7e-4080-880c-34f160250710 bp-622b9363-fa50-4b15-b605-87c3e0250702

Can anyone tell what is causing it to crash, and if we can do something to fix it?

Asked by ceburkett 1 day ago

Firefox start/new profile start

Hello! I've been seeing some strange behavior on firefox launch or on new profile launch. There is a popup during startup, can't see it on the screen but I can see it in … (read more)

Hello! I've been seeing some strange behavior on firefox launch or on new profile launch. There is a popup during startup, can't see it on the screen but I can see it in tray. Is this normal or no? I observed it on two different hp notebooks so far.

Asked by voevad 1 day ago

Tab groups

I have created several groups (currently 4 with a total of 11 tabs combined). When a group is closed, do those tabs become inactive, reducing their impact on Firefox/comp… (read more)

I have created several groups (currently 4 with a total of 11 tabs combined). When a group is closed, do those tabs become inactive, reducing their impact on Firefox/computer performance, or do they still remain active and impacting overall performance?

Asked by K7WCS 1 day ago

  • Solved

imported bookmarks toolbar doesn't display as toolbar

After exporting bookmarks.html from Ffox on old computer, importing it to Ffox on the new one, all good, except that bookmarks toolbar shows on the imported list but does… (read more)

After exporting bookmarks.html from Ffox on old computer, importing it to Ffox on the new one, all good, except that bookmarks toolbar shows on the imported list but doesn't display as toolbar.

Asked by fostertom 2 days ago

Answered by fostertom 1 day ago

403 Forbidden

From a week ago, for no apparent reason, I get "403 Forbidden" when I try to read articles on seattletimes.com using my prescription to the site. It's a total block of t… (read more)

From a week ago, for no apparent reason, I get "403 Forbidden" when I try to read articles on seattletimes.com using my prescription to the site. It's a total block of the site.

After rebooting, the site is OK until I log in, as needed to read particular articles. Then nothing is accessible any more.

The trouble is the same on all my laptop/desktop computors, which all have Firefox and are in sync with it, and once I log into the site on one of them it's blocked on all. But this doesn't affect my android phone, on which every article can still be read.

This is clearlly therefore a Firefox problem.  I'm worried that I'll have to switch out of Firefox to some other browser.  This is unreliable behavior.

RTR

Asked by rtr2 1 day ago