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Profiles on multiple computers

I set up profiles on my work computer and I have sync set up but when I access firefox on my personal computer I don't have the profiles. Is there a way to sync my profil… (read more)

I set up profiles on my work computer and I have sync set up but when I access firefox on my personal computer I don't have the profiles. Is there a way to sync my profiles as well so I can access them wherever I log into Firefox?

Open

Sign in without syncing?

Like many I was confused about the recent message regarding the free VPN which is being rolled out. I have no ICON in Firefox, and whilst I now understand that this is be… (read more)

Like many I was confused about the recent message regarding the free VPN which is being rolled out. I have no ICON in Firefox, and whilst I now understand that this is because it is being rolled out gradually, I did initially try a couple of things to try to find it. One of these was to sign in to my account, however, when I did this my browser went crazy. Loads of bookmarks disappeared, as did all the folders that I had these filed in, and loads of very old redundant bookmarks that I had long ago deleted were back. It seems that Firefox synced with 'something', but as I only ever use Firefox on this PC, I don't know what. Also, the browser no longer worked - I could search for anything and I got results, but I got a crash message if I clicked on any of them. Using Edge to search instead, I discovered how to roll back a sync, so I did that and now Firefox is back to normal with all my current bookmarks, history etc.. Obviously I am not inclined to sign in to my account again for fear of this happening again. I assume that when the free VPN finally becomes available to me I will need to sign in. My question then is: is there a way of signing in to my account without initiating a sync of any kind so that my browser stays as it is? (I am actually using Edge to ask this question as I couldn't pose it without signing in and didn't want to risk doing that in Firefox!)

Open 1 80

Firefox on two different computers are now combining the bookmarks

I have a Windows 7 desktop with Firefox 115.35.0esr (64-bit) which was just updated today. I also have a Windows 11 laptop with Firefox 150.0 (64-bit). Now all of a sudde… (read more)

I have a Windows 7 desktop with Firefox 115.35.0esr (64-bit) which was just updated today. I also have a Windows 11 laptop with Firefox 150.0 (64-bit). Now all of a sudden all of my bookmarks have been combined. The ones that were on the laptop are now on my desktop and vice versa. I started deleting the ones on the desktop that were from the laptop and they started to be automatically deleted from my laptop. How do I stop this from happening.

Solved 3 20

Mobile tabs to Laptop/Desktop Browswer

Hello. I am trying to send tabs from my mobile Firefox app to my laptop firefox browser. When I woke up this morning. I tried to send tabs to my laptop and they all opene… (read more)

Hello.

I am trying to send tabs from my mobile Firefox app to my laptop firefox browser. When I woke up this morning. I tried to send tabs to my laptop and they all opened up in the private browser. Is there a setting I can change that when I share tabs from my phone to my computer it opens in the regular firefox browser?

Open 1 130

Warum kann ich mich auf einigen Seiten nicht mehr normal anmelden, ohne 'zum sychronisieren anmelden usw.

Wenn ich mich auf einigen Seiten anmelden möchte, erscheint dann dieses Fenster: ' Zum synchronisieren anmelden' 'und probieren sie andere Schutzwerkzeuge von Mozilla aus… (read more)

Wenn ich mich auf einigen Seiten anmelden möchte, erscheint dann dieses Fenster: ' Zum synchronisieren anmelden' 'und probieren sie andere Schutzwerkzeuge von Mozilla aus'. Ich möchte nichts davon, ich möchte mich nur ganz normal anmelden.

Open 1 110

Continually having to finish account setup

Why am I being alerted when I sign in to Firefox to finish setting up my account? I think that I have had an account and already sync my devices for the last decade, but … (read more)

Why am I being alerted when I sign in to Firefox to finish setting up my account? I think that I have had an account and already sync my devices for the last decade, but less than a century. When I follow the sync instructions i get put on a loop of needed to "pair from within the Firefox app," on my phone - which I was using when instructed to "open Firefox" very confusing as to what I am doing wrong.

Archived 1 110

How to prevent backwards sync between 2 computer, with a large bookmarks file size?

We have a question about bookmarks sync, with specific characteristics, please. We purchased another computer, a laptop, and wish to benefit from the bookmarks sync betwe… (read more)

We have a question about bookmarks sync, with specific characteristics, please.

We purchased another computer, a laptop, and wish to benefit from the bookmarks sync between them. However, we're affraid of a backward syncing situation. How can we make sure we prevent that?

For example, say we worked on the desktop for a week, and then need to use the laptop. What should we do when we turn the laptop on and open ff browser, if we wish to sync from the desktop to the laptop? Do we press the Sync button on the laptop? - or will that force a backward synching from the laptop to the desktop? If that's the case, than how do we sync reliabely? And let's say the day after, from the now-updated-laptop to the desktop? Is the safest way to do it by turning the sync option off, and copying the bookmarkbackup folder from one updated computer to the other?

Also, this may complicate things a bit - We use the browser bookmarks in a non traditional way. It's kind of an archive for us. The .jsonlz4 file size in bookmarkbackups folder is 37MB. We remember reading somewhere before, the server backups stores files up to 10MB. So, question is, does the large size or the bookmarks file will affect the synching process between computers?

Thank you very much! :)

Archived 4 399

iPhone Syncing

To sync a mobile device, the instructions say to open Firefox browser on mobile, from Menu go to Sign In, aim phone camera at QR code. The 3 lines at the screen bottom r… (read more)

To sync a mobile device, the instructions say to open Firefox browser on mobile, from Menu go to Sign In, aim phone camera at QR code. The 3 lines at the screen bottom right (i'm assuming this is a menu but printing an icon labelled "menu" is less cryptic) offers no sign in opportunity.

Archived 1 260

entering sync password every time I open firefox

Dear support, I have 2 pcs and I need to enter sync password every time I open Firefox - start notebook. It works fine on the second pc and password is remembered. How t… (read more)

Dear support, I have 2 pcs and I need to enter sync password every time I open Firefox - start notebook. It works fine on the second pc and password is remembered. How to solve it? Because I need to write sync password every time, open all cards etc .. OS - win11 pro, Firefox browser versiono 145.0.2 64bit, no 2FA in firefox. Thank you. Mike Hrubjak.

Archived 1 450

master

I would like to know how I can choose the aster PC from which firefox snchronizes on other PCs and what to do, that it does not change direction when i am in vacation w… (read more)

I would like to know how I can choose the aster PC from which firefox snchronizes on other PCs and what to do, that it does not change direction when i am in vacation with the non-master PC

Archived 1 100

editing bookmarks and passwords

If I have edited the passwords file and bookmarks file and saved them to a folder via export feature. When I import the edited file into firefox how can I make that the m… (read more)

If I have edited the passwords file and bookmarks file and saved them to a folder via export feature. When I import the edited file into firefox how can I make that the master file and not have the other instances of firefox sync all the old data back to the master one I edited? For instance I have FF on android, linux and windows, if I import the edited file to the windows instance what is to stop the linux from syncing back to the windows machine? I have had this happen previously where a newer instance of firefox overwrote the bookmarks and password files. Will I have to delete all bookmarks and passwords and import them from the new edited file on each device?

Solved Archived 2 370

Difficulty accessing profile/syncing on new computer

Hello, we were just assigned brand new laptops at work. I had IT install Firefox for me, and I'm attempting to sync my firefox account with my previous one so that I can … (read more)

Hello, we were just assigned brand new laptops at work. I had IT install Firefox for me, and I'm attempting to sync my firefox account with my previous one so that I can load all the open tabs I had on my previous laptop. I appeared to have signed into my account just fine on the Mozilla pages, but when I go to the hamburger menu in the top right of the browser, I see no icon for my profile, nor any option for "sign in and sync" like the help guides are instructing me to click on. I can't pull up anything related to syncing in the settings, either. What exactly am I missing? Any help is appreciated, thank you!

Archived 8 160

How do I delete all of my browsing sync data?

Hello, I would like to clear all of my sync data from my firefox account. This includes browsing history, passwords, payment methods, extensions, bookmarks, favourites, … (read more)

Hello,

I would like to clear all of my sync data from my firefox account. This includes browsing history, passwords, payment methods, extensions, bookmarks, favourites, themes.

Thank you for your time.

Archived 3 448

Synced Device Tabs No Longer Listed

I logged into my Firefox Sync account last week on a newly re-imaged computer. My old computer is listed under "Connected Services" and for the first few days, when I se… (read more)

I logged into my Firefox Sync account last week on a newly re-imaged computer. My old computer is listed under "Connected Services" and for the first few days, when I selected "Sync" from the top right menu, the subsequent menu included the name of the the old computer and the list of tabs. That list of tabs is no longer listed and I haven't been able to find a way to access it. Attached is an image of the menu where the list of tabs was previously listed. Any suggestions are appreciated.

Archived 2 270