Firefox Community Forum

I am getting this screen effect when I start trying to play.

Since posting this, I noticed that the dulling effect starts when I click on the screen, and if I then double-click the brightness reverts to normal! So I tried with a wired mouse to see if that was the problem, but no difference so I can rule out the mouse. I'm starting to suspect a browser hijacker or some malware. Only getting the effect on this computer, with only this Firefox browser. My main PC is working normally in the same programme. Very weird.

Often when I start Firefox, instead of downloading the webpage, the pendulum starts moving to and fro while it starts slowly using the memory of my laptop (7.7 GB), until, after a quarter of an hour or more of more, it uses up about 95% of it (I've followed the process on the Task Manager), and then it finally downloads the page, by which time the computer is quite sluggish, and occasionally the laptop is unresponsive, making me switch it off and reboot it. When it doesn't download the page right away I've learned to turn it off, sometimes from the Task Manager, and try again. Then sometimes, somehow, it works OK, I still haven't found out exactly how to do this. Then, once it starts working, to avoid the problem I do not turn it off, and Firefox remains OK as long as I do not reboot the laptop, which I seldom have to do. Does anybody else has this problem? Any ideas?

W 11 May, 2025 update really made my computer unable to go online in any way and I had to restore. But FFox updates to have made it impossible to communicate. My phone has trouble s too. So, how do we make stick telephone permissions for, say: G Voice page https://voice.google.com/u/0/calls now? Thank you

When I'm filling out a form o a website and get to a box for email address, I get a drop-down list of email addresses: some are correct, but some are ones which I no longer use or are are misspelled (from one time that I mistyped it). How can I edit that list to delete this erroneous or no longer used email addresses?

I am unable to receive emails into my Gmail inbox using a normal window. I can send mail but not receive it. I am using a laptop with windows 11. I can use gmail both in and out in a private window. I can use it in Chrome and Edge. It's only Firefox. I've been sending test messages from my Proton account to my gmail account I've disabled all the addons for mail.google.com I don't know anything about pop/imap but I think it must be Firefox settings I've cleared the cache I've tried to sync everything but that only sync between tablet phone and laptop I've asked google for help and gone through the lists including a config check I've closed Firefox and restarted I've restarted my laptop I thought I'd use Private windows and set it all up, signed in on my tabs, saved them to a folder and arranged to start in private using the tabs in that folder but then I had to sign in to everything again when it started. Signing in to Google is a pain in the arse as it is to sign in to X I've spent 6 hours so far...... I've used FF for years, the easy answer is to use Edge but I don't like it that much Please help.

I am on Firefox version 139.0.

I have attached a screenshot shown in the following link.

https://support.mozilla.org/en-US/kb/pop-blocker-settings-exceptions-troubleshooting

I do not have this message. Have I turned something off, not set a option, or is there a problem with Firefox?

How can I tell if a web page is not being displayed correctly because of a missing pop-up?

Hello,

since about a week ago Investing.com Portofolios and Stock Charts do not automatically update themselves. I put Chrome, Opera and Firefox side by side and Firefox is the only one which doesn't work.

It's updated to last version 139 64 bit, I tried after cleaning all cookies, Setting refresh different cookies filtering settings but the only way to get a refresh of the data is by pressing F5 or changing the period for the charts.

Thanks for your help

Ettore Cefalà

When I updated my Firefox app, I was asked for an email address, which I supplied. This address was rejected. I used another email address, but one which I seldom used in firefox, and it was accepted. Now I see that I have two accounts, one under each address, and all my bookmarks and passwords seem to be associated with the rejected email address. There seems to be no clear way to move access them in the new installation,

I had to restore to install last update, May 25, 2025, and turn off auto update, because it is not compatible with GVoice. Or other G anything.

Specifically, it took 20 min. each time with all the stupid verification, for which I needed more verification, and when I did finally access G Voice, I could nor press the lock before the URL, nor any other way to enable Permissions, for sound and mic, which was now all, by default, shut off. I had to use GVoice to reach my SIM provider to find out why I showed plenty of Gigs left on my plan, yet no service for 48 hrs.

The whole verification hassle opens us up to more hacking, not less, as we get desperate, waiting to get the codes in the best of times. Also, phones often do not work, or are too slow to get the code in time. And I always have to do all this in a library parking lot, risking spying, because phone signal/internet rarely reaches us in rural areas, or is corrupted, with greedy AI taking up all the bandwidth. And cable is $50K investment, and does not work when the power is off, which due to Pacific storms, is about a total of 3 months a year. I dread having to go online for anything, and will not update Firefox until I hear some encouraging news.

Thank you all, this is still the best, lightweight browser. And at least I have people here to give me advice!

Anywhere between 3-5 popups have appeared on the right side of the screen essentially telling me of trojan detected, steps to protect my data, to remove viruses etc. and that my McAfee license has expired. Since I have not had McAfee for several years and the addresses to click on look suspicious to say the least I am not about to click. BUT There are boxes to dismiss & an X to remove in upper right corner. Clicking them removes the warnings for about 30 seconds & then they are back. What can I do to get rid of these? Obviously I'm not the most computer literate person around & am stumped.

Hello. My email account on Firefox that i have is not being saved but my password is when signing into a cruise line company. I have to type my Firefox email address in every time but my password is working. I have both of them saved into your password saved. The weird thing is that if i save email address and password and use Chrome both of them works just fine to sign in. Any help would be appreciated. Thanks.

hello, is there a way to turn off rounded corners? i cannot find the option anywhere, i'm visually impaired and struggle to see words with the rounded corners as it makes everything blend together. please don't give me the "oh but it looks better" speech, i'd believe you if i could see it, but alas i am here asking how to turn it off.

With the new update came profiles, which is pretty useless for me. However, it bugs me that the firefox icon on the taskbar now has the profiles' star on it. Is there a way to remove this?

I logged into my Firefox Sync account last week on a newly re-imaged computer. My old computer is listed under "Connected Services" and for the first few days, when I selected "Sync" from the top right menu, the subsequent menu included the name of the the old computer and the list of tabs. That list of tabs is no longer listed and I haven't been able to find a way to access it. Attached is an image of the menu where the list of tabs was previously listed. Any suggestions are appreciated.

Hi,

I’m writing you as a very annoyed, frustrated and seriously pissed off user.

I’m a senior lecturer at De Montfort University, Leicester, and have been using Mozilla since 2020/21 on my university account, since I don’t want Google Chrome and Microsoft Edge is user-unfriendly shit. Now, my Mozilla account was registered via DMU (technically set up by the university’s ITMS) to run as my default browser, which opened automatically logged-in and ready to go each time I started the computer. This is how it has worked for the last four years and through many, many updates… until yesterday.

Since the last update on Monday, May 19th, all my access records, settings and bookmarks have been completely wiped off. In fact, it appears that my university-registered account has been wiped in its entirety. Strangely, Mozilla Firefox is still my default browser but only opens with a standard default window. More importantly, I was no longer able to log into my account, as if my account no longer exists… which also means that all my bookmarks and links to important websites within DMU and externally have all disappeared. It will take me at least 1 week (if I focus on nothing else) to find and restore them.

So, how was such a car crash of an update actually possible? Please note that ITMS at DMU is placing the blame and responsibility of this fuckup squarely on you. Furthermore, why was this update actually necessary? Mozilla Firefox was until yesterday a far superior browser in terms of user-friendliness and style compared to Google Chrome, Microsoft Edge or Apple Safari. Now it’s little more than a cheap, equally flawed Microsoft Edge copycat both in style and user-unfriendliness!

But even worse, I now find out that Mozilla like all those "revolutionary, democratizing" tech companies cannot even be bothered to be accessible for contact when in need for support. Anyway, I would like to know how your update could wipe out my account and all the bookmarks just like that, as if they never existed in the first place. And how do I get my my original settings back?

Very disappointing.

Regards,

Markus