Firefox Community Forum

I have read all your tutorials. I was unable to have an important televisit with my doctor yesterday because nothing I tried worked. I am unable to use webcam for other sites until I resolve this problem. Previously I had no problem with my webcam but recently had to get new pc with windows 11 & needs to configure my pc to address this issue. I have another appt scheduled with another doctor & need to fix this problem asap Thanks

For the past several days, I can no longer access my two hotmail.com email pages. I keep getting the message to "check back later." I tried using Edge, and it worked there. Then I tried using DuckDuckGo and Brave, and hotmail worked on both. So, this problem only exists when using FireFox which is the site I use by default.

I am working on a shopify POD store. I have printify up and running. They have a placeit extension that you can access the entire library of placeit mockups within your printify product. For some reason it does not seem to work within Firefox. I can get it to work within chrome, but not firefox. Feel free to contact me and help me figure it out. The pop up allows me to enter credentials, but not connect and download to printify.

Gmail, Calendar, YouTube either timeout, or they render in an unusable state that looks like the html engine is broken. However, bringing up firefox in troubleshooting mode is fine. Earlier today I did update Java. Otherwise no difference. Other browsers are also fine. Firefox is my default browser so this is a bit unworkable.

For now, I will use Firefox troubleshooting mode...

Thanks David

Hi, I recently upgraded my computer and as part of it had to reinstall Firefox for desktop. When I did, I noticed that none of my passwords, bookmarks, and such had transferred over. I tried hitting the 'Sync Now' button in the settings, but nothing happened. I then checked my phone as I had Firefox installed on it, and all my data was still there, and tried hitting the sync button, but nothing happened, the button just highlighted every time I hit it.

Going through the 'connect devices' route in the desktop settings, it popped up a qr code for me to scan, but the steps it outlined didn't make sense as there was no 'sync and save data' button to hit, as apparently with a recent update they removed that and folded it into the account menu - the same 'Sync' button I had tried fruitlessly before. I also noticed that no matter how many times I hit the button, it just said 'Updated 1 hour ago', indicating it was not actually syncing. Even when I changed the device name on my phone to 'Firefox Mobile' and then hit sync, my passwords and bookmarks didn't copy over, only the new name it seemed.

I then tried uninstalling Firefox from my phone and reinstalling it, and this time the option to scan came up during the install, but now my phone doesn't have any of the data I had been trying to recover. Additionally, in my Mozilla Account page it shows the desktop app, the new phone install of Firefox as 'Firefox on samsung SM-S921W', and the original 'Firefox Mobile', which presumably still has all the data I have been trying to recover with no success.

Please help me get my data back, I need my bookmarks and passwords primarily and believe they may be locked onto the 'Firefox Mobile' device, if they are stored anywhere at all. Even if there's an older partition of my bookmarks and passwords from a week past or some such that could be recovered would be greatly appreciated. Additionally I would greatly appreciate if you could make the Sync feature actually functional, as this has been rather stressful and aggravating - that data has been collecting over the past ten years, minimum, and some of it is rather critical.

Thank you for your time.

I'm running Windows 11 64 bit 16 gigabytes of RAM Intel i7 12th Gen CPU With UHD display It's a Dell Inspiron 16 seven six two zero two in one laptop

The issue that I'm having is Facebook calling is grayed out on the icons for Facebook. I have gone as far as refreshing Firefox and the two other factory restore options But neither of the three helped. I am using Microsoft Edge as a backup for Facebook video calling but I prefer Firefox for everything.

I have not found a workaround yet If you guys know of one please let me know I have contacted Facebook but they have not responded back to my my contact. The good thing is I have a work around But I would prefer my default browser get fixed ASAP.

Thank you to anyone that responds Firefox in my opinion is the best browser I hope to continue to keep using it as my default browser Have a great weekend

Sincerely GER RIT

When I open Firefox, the master pw window opens with data showing. I can x out of the window & continue. So my data is exposed to anyone who hacks into my desktop PC. WIN 11 64-bit. Please help.

I switched my default search engine from Google to Bing. As you can see in the attached screenshot, it should be searching with Bing. But for some reason the search results are always Google. How do I fix this? I haven't refreshed Firefox yet. I was hoping to avoid that.

Every time I access the web I get a report from Norton saying "Threat secured". It attaches every single website that I open. See attachment for some exmaples (only variabole part of message shown apart from first one).This is occuring 50+ times a day but does not occur using Edge, so it appears to be related to Firefox. PLEASE help. Norton have not helped with this. Thank you- Colin O'Brien

I was trying to setup 2FA on my Mozilla account on Firefox pc browser (140 version). The process completes without issues with Aegis authenticator app, I download the backup codes and I even get the email confirming the recovery phone number was added. On the Mozilla accounts page 2FA turns to enabled. (I'm on Windows11 with latest Firefox browser version)

However after a simple refresh, it turns back to disabled. I repeated the process and same thing happens. Same even on Firefox Android. What could be the issue here?