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How can I stop a "request for signature" box taking over my screen at each new website?

For the last 2-3 day I have been experiencing a box that asks for my signature each time I go to a new website. I can't move the box. I can't screenshot it. Does anyone… (read more)

For the last 2-3 day I have been experiencing a box that asks for my signature each time I go to a new website. I can't move the box. I can't screenshot it. Does anyone know how I can get rid of it?

Solved Archived 30 351

BBC videos no longer play

Firefox is up to date, Windows 11. I frequently watch BBC videos but approx one week ago, they stopped playing. I have your VPN which is usually off as it give me no adv… (read more)

Firefox is up to date, Windows 11.

I frequently watch BBC videos but approx one week ago, they stopped playing. I have your VPN which is usually off as it give me no advantage, (this appeared following the last update), but I've tried switching on and changing to UK location. No change.

Can you give me some suggestions please?

Solved 16 143

In Windows 11, Firefox shows only a black image on Google Maps and some other web sites

The problem is illustrated in the first image attached: Google Maps shows no image, just solid black. This does not occur in browsers other than Firefox. After restarting… (read more)

The problem is illustrated in the first image attached: Google Maps shows no image, just solid black. This does not occur in browsers other than Firefox.

After restarting my laptop, the same problem persists, but on first going to the Google Maps website the usual image of my neighborhood flashes, then disappears to be replaced by the black.

The second attached image shows four possible causes and fixes offered by Google AI. I tried them all, and nothing made any difference. This image also shows that the thumbnail image appears when my cursor hovers over the tab in which Maps is open.

The only thing out of the ordinary I did before this problem occurred was browsing the Firefox Extensions on advice of Google AI to turn off the intrusive "Genius" AI pop-ups, but I didn't discover anything relevant and I don't think I made any changes.

I'd welcome any suggestions for what to try next,

Open 12 61

Images show up as squiggly lines

Firefox 152.0.3 on Windows 10. SVG icons such as Google Maps interstate shields flash briefly then turn into squiggly lines. Same issue occurs when uploading images to we… (read more)

Firefox 152.0.3 on Windows 10. SVG icons such as Google Maps interstate shields flash briefly then turn into squiggly lines. Same issue occurs when uploading images to websites and viewing Amazon book previews. Works fine in Chrome. Already tried: disabling hardware acceleration, toggling gfx.webrender.all, gfx.webrender.software.d3d11, gfx.webrender.allow-partial-present-buffer-age in about:config, clearing startup cache, removing Tampermonkey extension, disabling Killer Network Manager (CNMNSST.exe). I uploaded an image of how interstate icons show up in google maps.

Solved 10 80

I am unable to load tiktok on Firefox.

Is there a fix or workaround? https://www.tiktok.com/@topclassactions/video/7571977168515796237?lang=en&platform=activecampaign&utm_source=email&utm_medium=ac… (read more)

Archived 9 240

Firefox refuses till show Facebook.com

While using Facebook, I changed some Meta setting to block ads, then unblocked it. After this, Firefox does not show any Facebook info. Switching to Edge, everything … (read more)

While using Facebook, I changed some Meta setting to block ads, then unblocked it. After this, Firefox does not show any Facebook info. Switching to Edge, everything shows as normal. Can't see any setting on the Firefox settings page that controls this.

Solved Archived 9 200

Only able to sign in to National Lottery in a private window now

Have tried all recommended fixes to enable usual Lottery sign in but no joy unless I do it in a private window. All cookies/racking/extensions etc. looked at but no joy. … (read more)

Have tried all recommended fixes to enable usual Lottery sign in but no joy unless I do it in a private window. All cookies/racking/extensions etc. looked at but no joy. Only happened in last 2 weeks as have always managed to log in via usual window for years. Do not want to blow all history etc. away via Firefox as re-sets so many stats on sights I use so do this via CCleaner. At the National Lottery log in page detail is all there but the actual log in button greyed out. As I say can log in via Iphone or private window or using Edge so issue is with Firefox settings suddenly.

Open 8 30

Font on certain sites is being forced to this weird one (NOT in private window though), font setting in accessibility does nothing to fix it

My font on some sites is being forced to this horrible condensed font and it's seemingly nothing to do with my font settings in browser. Thing is, I VAGUELY remember chan… (read more)

My font on some sites is being forced to this horrible condensed font and it's seemingly nothing to do with my font settings in browser. Thing is, I VAGUELY remember changing a setting SOMEWHERE to actually do this, but it's not the main font setting in accessibility. Furthermore this issue has only started happening in the last day or two and my vague memory of setting my font somewhere was years ago.

Is there any other setting in Firefox that affects default font for certain sites?

[Images attached from terraria.wiki.gg in a normal tab (with bad font) and private browsing tab (with the font it SHOULD have) for comparison]

Solved 8 50

On Original profile, website does not load images, logos, etc. On new fresh profile they do?

The website in question loads great on other browsers and on a new profile. I have attatched images of the website open on original and new profiles. On new profile i did… (read more)

The website in question loads great on other browsers and on a new profile. I have attatched images of the website open on original and new profiles. On new profile i didn't change any settings. Things i have tried: 1. disable all extensions 2. disable strict security settings in firefox 3. reset all windows 11 internet settings 4. reset firefox through about:profiles > Restart with addons disabled > Refresh Firefox 5. just to check i tried to copy all the original profile settings on to the new profile, and the website still opens fine, with all the same wxtensions enabled too.

This has only started happening recently. I use that site for publishing articles, it is based on OJS. What more can i try?

Open 7 61

Videos on news sites don't play

For some months now when I click on a video that is on a news website, such as The Guardian or The BBC for example, the video screen goes black and nothing happens. Any s… (read more)

For some months now when I click on a video that is on a news website, such as The Guardian or The BBC for example, the video screen goes black and nothing happens. Any suggestions?

Firefox 137.0.2 (64-bit)
Archived 7 190

Firefox 1.53.0 64-bit on Windows 11 latest update - redirects "windband.org" to "videncorporation.com" when entered without http:

When I enter "windband.org" into the URL box, Firefox 153.0, 64-bit on new Windows 11 system delivers the webpage of "videncorporation.com". This does not happen if th… (read more)

When I enter "windband.org" into the URL box, Firefox 153.0, 64-bit on new Windows 11 system delivers the webpage of "videncorporation.com". This does not happen if the entry is "http://windband.org". Windband.org does not have a security certificate. If the request is "windband.org/oldtowne". the webpage is properly returned.

Open 6 20

Lately when browsing, the desktop screen goes to the Firefox "Recent Browsing" page instead of the URL I asked for.

When searching for any type of URL or page on Firefox, unexpected things have been occurring. The most common action is that the Recent Browsing page opens up instead of … (read more)

When searching for any type of URL or page on Firefox, unexpected things have been occurring. The most common action is that the Recent Browsing page opens up instead of the page I was seeking. I can get to that page by clicking the tab, but it obviously should not be happening. Sometimes, I only see a completely blank page in white or gray. Again, I can get to the page by clicking the tab. A momentary blink occurs regularly when going to a new page.

I have cleaned up any unused or unimportant extensions and add-ons, since that was suggested as one cause. So far I have not taken a suggestion to clear all cookies and cache because of all the beneficial browsing that deletes. I have also not totally deleted the Firefox app because I am not sure a reinstall of all of my bookmarks, the homescreen with my 32 preset URLs, etc. will come back.

So I am looking for advice on what steps I should take to resolve this, in order of first taking the least destructive and problematic actions. Thanks, Joe

Open 6 60

Errors in loading video/images on Firefox

Trying to watch a video on Nebula and it will not load. Receiving the following errors: NS_BINDING_ABORTED Media resource https://nebula.tv/static/small-video-h265-DaPPbw… (read more)

Trying to watch a video on Nebula and it will not load. Receiving the following errors:

NS_BINDING_ABORTED Media resource https://nebula.tv/static/small-video-h265-DaPPbwJq.mp4 could not be decoded, error: Error Code: NS_ERROR_DOM_MEDIA_NOT_SUPPORTED_ERR (0x806e0003) Details: Utility MF Media Engine CDM only support for media engine playback

Just made a new profile and wiped everything from my history following another issue which isn't strictly speaking resolved. I am unable to load image-dense websites with any consistency. Issues do not occur on other browsers. I receive similar errors on Twitch:

The resource at “https://assets.twitch.tv/config/settings.1c614f361eb0408365c5a3fce34f6bf7.js” preloaded with link preload was not used within a few seconds. Make sure all attributes of the preload tag are set correctly. www.twitch.tv The resource at “https://assets.twitch.tv/eppo/api/flag-config/v1/config?sdkName=js-sdk-client&sdkVersion=3.1.2&apiKey=3mv-BKCSZJDyZrwfqK86har6u13NgxRh.ZWg9bTRsZHJnLmUuZXBwby5jbG91ZCZjcz1tNGxkcmc&callback=__setEppoConfig” preloaded with link preload was not used within a few seconds. Make sure all attributes of the preload tag are set correctly.

Open 6 61

website fonts become unreadable over the course of the day without exiting all pages and restarting

When I start Firefox in the morning, I normally have multiples pages open, which I need for work. Over the course of the day, the websites become unreadable in terms of … (read more)

When I start Firefox in the morning, I normally have multiples pages open, which I need for work. Over the course of the day, the websites become unreadable in terms of the fonts and even new pages I cannot see all of the fonts. I have attached a image from a new website I loaded and if you look above username and below log in you will see messed up fonts that are unreadable. They even print that way. I have to exit all pages and restart Firefox to make it go away. It is a pain to have to do that and re-log into all the sites I need open during the day. This has happened for about a year. I update it all the time and it never fixes it. I have a desktop computer. I have windows 11 professional. I have all updates to windows and all updates to programs in Microsoft Store. I have Firefox 152.0.6 (64-bit). I have reported this before but go not useful information from the report I put on here.

Open 6 30