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  • Archived

cannot access this website

Hi, I am unable to acess this website and get the following error. About 10 days ago access was ok, but it suddenly stopped. Is this a broswer issue or a ISP issue or bot… (read more)

Hi, I am unable to acess this website and get the following error. About 10 days ago access was ok, but it suddenly stopped. Is this a broswer issue or a ISP issue or both ? HTTPS://KE9NS.COM

Asked by Johner 1 year ago

Last reply by cor-el 1 year ago

  • Solved
  • Archived

Image Size starting with Firefox 103

The first image is with Fx 103 https://i.imgur.com/r9L3MtM.jpg This next one is with Fx 102 https://i.imgur.com/N8p1gis.jpg Others having resolutions other than 1920 x … (read more)

The first image is with Fx 103 https://i.imgur.com/r9L3MtM.jpg

This next one is with Fx 102 https://i.imgur.com/N8p1gis.jpg

Others having resolutions other than 1920 x 1080 are having the same problem. Any help would be appreciated

Asked by Josey 1 year ago

Answered by AliceWyman 1 year ago

  • Archived

ProctorU message Your Monitor Count could not be found

Trying to use ProctorU with Firefox 104.0.2 on Windows 11 Home, and I am getting the following message : "Monitor Count : You may only use 1 monitor during you… (read more)

Trying to use ProctorU with Firefox 104.0.2 on Windows 11 Home, and I am getting the following message : "Monitor Count : You may only use 1 monitor during your exam. Your monitor count could not be found". I searched for possible fixes, and someone mentioned removing fingerprinters, and possibly also remove cookies and tracking content from Firefox enforcement. I removed all 3 and that did not help. I also tried clearing cookies and site data and also cached web content, this did not help. Is there some other setting in Firefox that might be preventing the detection of the monitor count? Any suggestions on how to fix this issue?

Asked by RAR 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Solved

Middle click on some buttons with link does not work after updating to Firefox 115.3.1esr (64-bit)

Middle click on ordinary text links works as before. But on some pages a middle click on a button shows a vertical scroll up/down icon as when middle clicking outside the… (read more)

Middle click on ordinary text links works as before. But on some pages a middle click on a button shows a vertical scroll up/down icon as when middle clicking outside the button, instead of opening link in new tab.

The problem begun Friday 29 September after I updated from previous esr-version (think it was 102.-something). I have tested on my old Windows 7 PC, and it worked fine before update, but same problem after updating to 115.

I have verified that about:config browser.tabs.opentabfor.middleclick = true.

One example from a free site: https://sok.riksarkivet.se/scb-fodda-vigda-doda?Forsamling=huddinge&Lan=0&DatumFran=1880&DatumTill=1890&Dokument=F%C3%B6delse The green button with text "Bild" is the problem.

Just fund that the green "Bild"-buttons on other pages on same site works just as before: https://sok.riksarkivet.se/?postid=Arkis+eef4e56e-60a2-4221-9c36-8a7a68280d28&tab=post&flik=1&s=Balder


Best regards Sven Jönsson, Sweden

Asked by sven_y_joensson 5 months ago

Answered by zeroknight 5 months ago

Firefox tabs crashing, causing BSOD

Firefox tabs start crashing all of a sudden and won't stop crashing, until BSOD happens. In my case it caused PFN List Corrupt Blue screen error. How can I identify t… (read more)

Firefox tabs start crashing all of a sudden and won't stop crashing, until BSOD happens.

In my case it caused PFN List Corrupt Blue screen error.

How can I identify the real reason for the crash of the tabs, leading to the crash of the system?

Asked by Rok PZ 3 weeks ago

Last reply by Rok PZ 2 weeks ago

  • Archived

"Open previous windows and tabs" no longer working

The option to restore tabs and windows is no longer working for me. I normally have a dozen tabs I work thru every day. Yesterday when I shutdown Firefox, all those tab… (read more)

The option to restore tabs and windows is no longer working for me. I normally have a dozen tabs I work thru every day. Yesterday when I shutdown Firefox, all those tabs were there. Today when I open Firefox it only had to single Firefox default homepage. Checking under History there is no option to restore previous tabs, and the recently closed tabs was empty.

To test, I opened an IMDB page and pinned it. I then went to Wikipedia. This gave me a pinned and unpinned tab. I shutdown Firefox via the "X" to close the window. When I restarted Firefox there was only the default homepage. Neither IMDB nor Wikipedia showed up under recently closed tabs and no option to restore the previous session was available.

I have operated Firefox this way for several years. I don't know why this behavior is no longer being supported.

Asked by kesrith1 1 year ago

Last reply by Paw_typist 6 months ago

  • Archived

Not able to prevent downloads

I have download set to always ask and consequently always get the, "What should Firefox do with this file?" dialogue box. 9 times out of 10 I choose, "Open with ... ". … (read more)

I have download set to always ask and consequently always get the, "What should Firefox do with this file?" dialogue box. 9 times out of 10 I choose, "Open with ... ". 10 times out of 10 Firefox also downloads the file. How can I stop FireFox downloading files I don't want ?

Asked by nikkkko 1 year ago

Last reply by nikkkko 1 year ago

  • Solved
  • Archived

No Audio from Firfox. Not in Windows volume mixer

After start up Firefox I am not getting any audio. No other app nor browser has this issue. It does not show up in the volume mixer. I've made sure all apps, browser, dri… (read more)

After start up Firefox I am not getting any audio. No other app nor browser has this issue. It does not show up in the volume mixer. I've made sure all apps, browser, drivers, and windows are up to date.

Asked by birdville3000 1 year ago

Answered by birdville3000 1 year ago

  • Solved

Popups for Smithsonian magazine

Popups for Smithsonian magazine keep appearing, sometimes 2 at a time, despite having popups blocked. I need them to stop. They are annoying and cover up content of web… (read more)

Popups for Smithsonian magazine keep appearing, sometimes 2 at a time, despite having popups blocked. I need them to stop. They are annoying and cover up content of web pages.

Asked by davidbullock.law 2 months ago

Answered by jonzn4SUSE 2 months ago

  • Solved

Firefox is Deleting my Exception Lists

Firefox is deleting my website exception list whether I have "Delete cookies and site data when Firefox is closed." checked or not. It is the same with the exceptions lis… (read more)

Firefox is deleting my website exception list whether I have "Delete cookies and site data when Firefox is closed." checked or not. It is the same with the exceptions list for logins.

Steve

Asked by sfb3270 2 months ago

Answered by sfb3270 2 months ago

Firefox shuts down with no warning and kills all tabs

Had it yesterday, happened this morning after the restart and just NOW, when I entered 6 lousy tabs, and they are NOT in the recently closed list either.. wups, gone, no … (read more)

Had it yesterday, happened this morning after the restart and just NOW, when I entered 6 lousy tabs, and they are NOT in the recently closed list either.. wups, gone, no tabs, setting has a check mark on open previous windows and tabs. Within 24 hours, lost the tabs three times with a non reported crash and Firefox closing itself with no warning.

I honestly do not think I am responsible to keep a backup of my browser history, I expect a browser to do that. I switched from Opera to Firefox not to long ago.. even Opera is a security risk.. at least it doesn't delete your tabs just for fun.

Very simple.. that happens once more and i am OFF this browser....

Asked by Jay Nudelholz 2 months ago

Last reply by R Ss 3 weeks ago

  • Archived

page not found error

I'm using a new laptop so everything is a fresh install. A few of the newsletters I've signed up for are now using GetResponse for their marketing. Any link I click on i… (read more)

I'm using a new laptop so everything is a fresh install. A few of the newsletters I've signed up for are now using GetResponse for their marketing. Any link I click on in these emails leads me to a "The page you're looking for doesn't exist" error 404. No matter what I try (disabling all extensions & setting Firefox's config setting 'extensions.blocklist.enabled' to false). Both of the companies that send the newsletters as well as GetResponse don't really seem to care and just blame Firefox. Can anyone help me fix this... if in fact it's something on my laptop that's creating the issue? I only use Firefox browser... nothing else and would hate to starting using some unsafe browser just to access these links. Thanks.

Asked by Delmond 1 year ago

Last reply by cor-el 1 year ago

  • Solved
  • Archived

Your browser is being managed by your organization problem

I installed mozilla today and I looked in to my settings and found this message "Your browser is being managed by your organization." I am not part of any organization s… (read more)

I installed mozilla today and I looked in to my settings and found this message "Your browser is being managed by your organization."

I am not part of any organization since this is my home pc.

I checked the forums but i couldn't solve this.

HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Mozilla\Firefox and HKEY_CURRENT_USER\SOFTWARE\Policies\Mozilla\Firefox doesn't exist for me and i don't use avast.

On about:policies it shows "Certificates-ImportEnterpriseRoots-true"

What is this ImportEnterpriseRoots thing?

I'm using a laptop with windows 11.

Can anyone help?

Asked by tiagoherdade2 1 year ago

Answered by jonzn4SUSE 1 year ago

  • Solved

Won't switch to new tab when right-clicked

I've searched for answers. I tried the About:config and changing some settings to false and others to true as suggested (e.g. browser.search.context.loadInBackground), et… (read more)

I've searched for answers. I tried the About:config and changing some settings to false and others to true as suggested (e.g. browser.search.context.loadInBackground), etc., and of course I have the option chosen under settings.

This is a new computer. My old computer would switch to the new tab when I right click it, but this new one won't.

Any latest fixes?

Asked by Bobg 4 months ago

Answered by zeroknight 4 months ago

  • Archived

Firefox crashing in Windows 11

So i downloaded firefox from the website... it doesnt even open! i tried to reinstall which didnt solve the problem.. then i uninstalled and installed it from the MS Stor… (read more)

So i downloaded firefox from the website... it doesnt even open! i tried to reinstall which didnt solve the problem.. then i uninstalled and installed it from the MS Store... it opened once and i used it for a day, but then the next day.. it again crashed and didnt open.. i didn't have extensions nor any themes. PLease help.. i used it everyday in win10... but in win11, edge or chrome is the only option.. pls fix it ASAP

Asked by Mohak Bhatt 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

112.02 problems

submitted on 04-23-23 - no answer?? I am having multiple problems on several sites 1)trying to sign into my Schwab account and keep getting: We're unable to authorize … (read more)

submitted on 04-23-23 - no answer??

I am having multiple problems on several sites

1)trying to sign into my Schwab account and keep getting: We're unable to authorize your access. Try again later.

2)go to www CNBC com The market data field(s) do not display and I can not enter data in the search field

3)While scrolling FB it gets lost and 1 out 4 times I need to restart Firefox

4) NEW can't launch to web from in-bedded gmail links

Confused

JJ

ref: 2YO Lonovo I7, 4.0 ghz, 6gb mem current WIN 11, run CCleaner daily

Asked by JJ.the.FOG 10 months ago

Last reply by JJ.the.FOG 10 months ago

  • Archived

Block on certain websites

I can't access certain websites when I attempt to leave feedback. I'm told to remove blocking. I clicked on the shield and turned off Enhanced Tracking Protection on th… (read more)

I can't access certain websites when I attempt to leave feedback. I'm told to remove blocking. I clicked on the shield and turned off Enhanced Tracking Protection on those sites. I also added the sites to the Exceptions list in Privacy & Security (Manage Exceptions). My Browser Privacy Settings are: Custom Choose which trackers and scripts to block. ✓Cookies: Cross-site Tracking Cookies ✓Tracking content: Only in Private Windows ✓Cryptominers ✓Fingerprinters

But I still can't access the sites.

Which settings do I need to change so I don't get blocked by the websites?

Asked by Denise 1 year ago

Last reply by Denise 1 year ago

  • Solved
  • Archived

is it possible to get help from technical specialists from mozilla?

I have a problem with buttons in google docs, buttons works but pictures of buttons are dissipated. I asked about this questions to the community, but nobody could help m… (read more)

I have a problem with buttons in google docs, buttons works but pictures of buttons are dissipated. I asked about this questions to the community, but nobody could help me. I can't find if I can to get help from technical specialists of mozilla company? Is there only this community? This is really huge problem for me, because I work a lot with google docs and if I don't solve this problem then I'll have to go to another browser, but I don't want to :(

Asked by Aivory 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Solved

I can't locate the option to bookmark multiple tabs just the current tab

I'm using a new PC with Windows 11 and find that I, inadvertently close Firefox with 16-20 open tabs. Most of the time when I reopen FF, the tabs are still there, as expe… (read more)

I'm using a new PC with Windows 11 and find that I, inadvertently close Firefox with 16-20 open tabs. Most of the time when I reopen FF, the tabs are still there, as expected. Sometimes, the browser opens with just a new home page and the pinned and other tabs have closed. I can sometimes see the 16ish tabs in history and reopen them. More recently, I find that they are not in history as a number of tabs so I have to set them up again. This rarely happened on my old PC and if it did I would have bookmarked a group of open tabs that I used regularly.

The failsafe FF General setting is as follows: Startup, Open previous windows and tabs.

I don't know how I can stop losing my open Tabs but if I was able to bookmark all the open tabs to be used in case of a problem I would feel more secure.

How do I bookmark ALL or several my open tabs?

Asked by PhilG 2 months ago

Answered by PhilG 2 months ago

CSS theme keeps resetting on Firefox 117

There was no such problem before, after the 117 update, the CSS theme I use is constantly reset and the browser returns to its default theme. The screen goes black for a … (read more)

There was no such problem before, after the 117 update, the CSS theme I use is constantly reset and the browser returns to its default theme. The screen goes black for a moment and then the theme resets or the browser crashes. Is there anyone who has experienced the same problem? Any possible solutions?

Using this theme: https://github.com/Neikon/Fox11

I'll add 2 pictures of what my browser looks like when normal and crashed.

Asked by PabloBr 5 months ago

Last reply by zeroknight 5 months ago