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Issue with Input Box on ChatGPT Using Firefox

Dear Firefox Support Team, I recently encountered a problem while using the ChatGPT platform (https://chat.openai.com) in Firefox. The issue was that I was unable to typ… (read more)

Dear Firefox Support Team,

I recently encountered a problem while using the ChatGPT platform (https://chat.openai.com) in Firefox. The issue was that I was unable to type anything into the input box ("Ask anything" field). The box would not respond to clicks or keystrokes, effectively preventing any interaction.

After switching to a different browser (e.g., Chrome), the problem disappeared, so it appears to be specific to Firefox.

Kindly look into this compatibility issue. I’m using the latest version of Firefox on [insert your operating system, e.g., Windows 10].

Thank you.

Best regards, James Tang

Asked by James Tang 1 day ago

Last reply by mia.sedneser 21 hours ago

Unable to Use Microphone in Google Meet Despite Permissions – Works Fine in Chrome

Hello, I'm facing an issue where my microphone does not work in Google Meet when using Firefox, even though I’ve granted all necessary permissions. This problem is speci… (read more)

Hello,

I'm facing an issue where my microphone does not work in Google Meet when using Firefox, even though I’ve granted all necessary permissions. This problem is specific to Firefox, as the microphone works perfectly fine in Google Chrome.

I prefer using Firefox because of its convenient screenshot features, but this microphone issue has caused major inconvenience during important meetings.

Kindly help me resolve this issue.

Thank you.

Asked by shreekarab5 2 weeks ago

Last reply by jonzn4SUSE 1 day ago

Mouse wheel click on bookmark folder opens and switches to new tabs

When i mouse wheel click the bookmark folder, it always switches to the first tab when doing so. This notably doesn't happen when i click the non-folder bookmark. Is ther… (read more)

When i mouse wheel click the bookmark folder, it always switches to the first tab when doing so. This notably doesn't happen when i click the non-folder bookmark. Is there a way not to have this behavior ?

Asked by KnewOne 5 days ago

Last reply by jonzn4SUSE 4 days ago

how do I add the extension icon to the toolbar?

I need to add the extension icon back to the toolbar. It had quit functioning, so I removed it, and now I can't figure out how to add it back in. I also can't find an ext… (read more)

I need to add the extension icon back to the toolbar. It had quit functioning, so I removed it, and now I can't figure out how to add it back in. I also can't find an extension that will allow me to directly email a browser page.

Thank you!

Asked by barbara52 2 weeks ago

Last reply by Ed 2 weeks ago

谋智是不是没了?中国版账户是不是也要没了?

https://www.landiannews.com/archives/109793.html http://mozilla.com.cn/thread-430093-1-1.html 有传言称 Firefox 将关闭中国运营公司 (谋智火狐信息技术公司) 和终止中国版账户,中国区的论坛里面出现了莫名其妙的常见问题总结,请问是否属实? … (read more)

https://www.landiannews.com/archives/109793.html http://mozilla.com.cn/thread-430093-1-1.html 有传言称 Firefox 将关闭中国运营公司 (谋智火狐信息技术公司) 和终止中国版账户,中国区的论坛里面出现了莫名其妙的常见问题总结,请问是否属实?

Asked by 普莱是袋熊 1 day ago

Last reply by Vexi 1 day ago

Scroll Bar Width

Firefox 137.0.1, how can I make the scroll bar wider? I tried modifying 'widget.non-native-theme.scrollbar.size.override' in about.config but setting it to 40 made no dif… (read more)

Firefox 137.0.1, how can I make the scroll bar wider? I tried modifying 'widget.non-native-theme.scrollbar.size.override' in about.config but setting it to 40 made no difference.

Asked by lyradd 3 months ago

Last reply by Agent virtuel 3 months ago

pages not displaying any more

https://shop.sportsbasement.com displayed and work 3-4 days ago. Now blank. https://us.muc-off.com/ blank https://www.asp-usa.com/ blank https://byrna.com/ blank I … (read more)

https://shop.sportsbasement.com displayed and work 3-4 days ago. Now blank. https://us.muc-off.com/ blank https://www.asp-usa.com/ blank https://byrna.com/ blank

I have cleared cashe, history, Turn VPN off, Turn adblocker off, these were all on when it worked. Now nothing

Asked by k4ajaco 5 months ago

Last reply by tmcnamee 4 months ago

Lost Tabs

Because I was doing research for an essay, I had a great number of tabs open in Firefox. Today, I had to run a full-system virus scan, and now all the tabs are gone. Is t… (read more)

Because I was doing research for an essay, I had a great number of tabs open in Firefox. Today, I had to run a full-system virus scan, and now all the tabs are gone. Is there any way to recover them?

Asked by Daggy 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

Videos watched on Firefox pixelate and are unwatchable.

Whenever I try to watch a video, on any website, it pixelates so bad that it's just unwatchable. Do I have a setting wrong that could fix this? Watching the same video on… (read more)

Whenever I try to watch a video, on any website, it pixelates so bad that it's just unwatchable. Do I have a setting wrong that could fix this? Watching the same video on different browsers (edge, chrome) works fine. I've attached an image to show what I'm getting. Occasionally, it will work just fine but if I pause the video to come back to it, it goes back to this at some point.

I'm running on windows 11 and Firefox Version 134.0.2 (64-bit)

Asked by rad2_themax 5 months ago

Last reply by jonzn4SUSE 5 months ago

Firefox Find in Page not finding anything

I downloaded a PDF and used Firefox to view the file. I'm trying to find key words in the PDF and I always get phrase not found. As a test I inputted a word I found in th… (read more)

I downloaded a PDF and used Firefox to view the file. I'm trying to find key words in the PDF and I always get phrase not found. As a test I inputted a word I found in the document but find in page stated phrase not found. What am I doing wrong? I remember that I have used that feature in the past and it worked.

Asked by sparky1957 5 months ago

Last reply by jonzn4SUSE 5 months ago

Firefox vs. Currently.com

I recently started having an issue trying to log in to my ATT email account at Currently.com. When I try to long in I get a message saying "Logout Successful". It was c… (read more)

I recently started having an issue trying to log in to my ATT email account at Currently.com. When I try to long in I get a message saying "Logout Successful". It was close to the time of a Firefox update which could be coincidental. I can log in using Chrome OK. Has anyone else reported this issue?

AT&T support claims to have no idea what would be causing this problem. They have had this bug for several years.

[edited email from community support forum]

Asked by don-west 5 months ago

Last reply by markwarner22 5 months ago