Showing questions tagged: Show all questions
  • Solved
  • Archived

Can't Open Most Google Sites

Access to Google sites (Gmail, Google Search, Google Calendar) with Firefox (v. 100.0, 64-bit) is very irregular. I can sometimes open the pages, but can't, e.g., edit c… (read more)

Access to Google sites (Gmail, Google Search, Google Calendar) with Firefox (v. 100.0, 64-bit) is very irregular. I can sometimes open the pages, but can't, e.g., edit calendar entries. Often when I click a bookmark (in the Bookmarks Bar), or enter the URL for a Google site, nothing happens. Clicking other bookmarks opens the corresponding pages. Only Google sites seem to be affected. Is FF blocking Google?

Asked by Old Man Crutchfield 6 months ago

Answered by cor-el 6 months ago

  • Solved
  • Archived

Are McAfee LiveSafe (on Windows 11) and Mozilla Firefox with Mozilla VPN (have and prefer) compatible?

New computer, running Windows 11, McAfee LiveSafe came with for 30 day trial. I use Firefox, have since 1997. Just added Mozilla VPN. Old computer ran Xubuntu. Windows 11… (read more)

New computer, running Windows 11, McAfee LiveSafe came with for 30 day trial. I use Firefox, have since 1997. Just added Mozilla VPN. Old computer ran Xubuntu. Windows 11 needs antivirus because it's Windows. So. How compatible are McAfee LiveSafe and Firefox with Mozilla VPN? What suggestion, if any, does Mozilla have for an antivirus program that will work well for Windows 11 but not mess with Firefox and Mozilla VPN? Thank you.

Asked by mwhesapa 7 months ago

Answered by Dropa 7 months ago

  • Solved
  • Archived

Nightly 95 on Windows 11 - Minimize & Maximize Buttons Are Missing

I have recently clean installed Windows 11 on my computer. I have noticed with the current Nightly 95 install that the minimize & maximize buttons are completely gone… (read more)

I have recently clean installed Windows 11 on my computer. I have noticed with the current Nightly 95 install that the minimize & maximize buttons are completely gone, only the close button is there. Even when I click on the area where the 2 missing buttons are nothing happens. When I double click the same area, the area behaves the same way as the rest of the top bar, it either makes the current window become a smaller window or a full window.

I have also installed Firefox 93 and 94 Beta 6, they both behave as normal with the minimize and maximize buttons visible and usable, just like any other program or Firefox version ever on Windows. Also, before I clean installed Windows 11, I used Nightly 95 on Windows 10 within the last day or so and I don't recall ever having this behavior happen there either.

Is this behavior on Nightly 95 on Windows 11 intentional or an error? I know Firefox has and is going through a massive GUI update and other user facing changes with Proton, but wasn't sure if this had anything to do with the trouble I am experiencing. I also understand that Nightly may have a lot of changes and features that are unique to it. I honestly just wasn't sure about this issue.

Thank you in advance for any and all help!

Asked by 7apple7 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Solved
  • Archived

After the latest time Firefox forcibly closed all windows and updated itself, twitter, crunchyroll and gmail don't work. They work fine on Google Chrome, but not on Firefox. I just can't sign in/Log in to these sites.

I had two Firefox windows open, one private and one not, and a lot of tabs open on both, and while I was browsing the internet on the non-private tab, suddenly both of th… (read more)

I had two Firefox windows open, one private and one not, and a lot of tabs open on both, and while I was browsing the internet on the non-private tab, suddenly both of them close. I reopen Firefox (or it reopens itself, I don't quite remember) and it shows me a message telling me about how I can save articles on pocket to read them later instead of keeping lots of tabs open. I restore my session, and most (but, bizarrely, not all) of my tabs come back, but then, I try to log into gmail, and I never get past the stage where it asks me my email adress, I keep re-entering my email and clicking on the next button and it just loads the same page again, and when I try to log into crunchyroll it brings me to a page that just keeps loading and stays black without ever being truly loaded, and when I try to log into twitter everything stays black too except with a twitter logo in the center. I can still go to some other sites on Firefox, and I can still go to twitter, gmail, youtube and crunchyroll on Google Chrome, but twitter, gmail, YouTube and Crunchyroll don't seem to work on FireFox and I don't understand why!

Asked by dbdlucas 7 months ago

Answered by FredMcD 7 months ago

  • Solved
  • Archived

Select tool for screenshots only captures partial area of the selected area.

The custom screenshot select tool (the tool which lets you select custom area of the screenshot) only captures a part of that selected are. This is quite an inconvenience… (read more)

The custom screenshot select tool (the tool which lets you select custom area of the screenshot) only captures a part of that selected are. This is quite an inconvenience. I am on Mozilla Firefox 99.0.1 for Windows x64 system. I have added the screenshots.

Posted an Imgur link as Mozilla's website is seemingly stuck at uploading images.

https://imgur.com/a/zO6yi0y

Asked by layow11022 7 months ago

Answered by FredMcD 7 months ago

  • Solved
  • Archived

bookmarks and history not displaying

Bookmarks and history not displaying in sidebar or library in Firefox (98.0.2 (64-bit) on Win11. I can see them when i save an individual bookmark (cntrl d) but not in th… (read more)

Bookmarks and history not displaying in sidebar or library in Firefox (98.0.2 (64-bit) on Win11. I can see them when i save an individual bookmark (cntrl d) but not in the aforementioned areas. I have tried importing an earlier saved set from the library dropdown but they still are invisible. I also use "Bookmark search plus 2" add-on where I can still see all of my bookmarks.

Asked by gcm 8 months ago

Answered by cor-el 8 months ago

  • Solved
  • Archived

How can i change the order of Search Bar suggestions?

Hi everyone, I would like to change the order of Search Bar suggestions, if possible, because I find the "Firefox Suggest" section's results more relevant to what I usual… (read more)

Hi everyone,

I would like to change the order of Search Bar suggestions, if possible, because I find the "Firefox Suggest" section's results more relevant to what I usually look for.

Specifically, as shown in the image I attach, when I type, I get some suggestions, and then I can see the "Firefox Suggest" section. Is it possible to change the order and place it above the suggestions?

Thank you!

Asked by kolyfotis 6 months ago

Answered by TyDraniu 6 months ago

  • Solved

Firefox won't open

Every time i open Firefox a little window comes up and says for a fraction of a second that im using an older version of Firefox (Even though that i'm using the latest) a… (read more)

Every time i open Firefox a little window comes up and says for a fraction of a second that im using an older version of Firefox (Even though that i'm using the latest) and then it crashes. I've tried everything, from reinstalling, rebooting, making exceptions in the firewall and even manually installing Firefox, but nothing. Before anyone asks, i do not have AVG, Avast or Commodo, and the Firewall is the basic Windows one. The issue is very similar to this one:https://support.mozilla.org/en-US/questions/970099. I also tried what they said, but unfortunately nothing woks for me.

Asked by Legend_ 4 months ago

Answered by thiendt2001 4 months ago

  • Solved
  • Archived

Printing anything comes out larger than the paper

For at least the last few months, I've been having problems with printing. It doesn't matter if it's a web page, an attachment in yahoo.mail or a return label from Amazon… (read more)

For at least the last few months, I've been having problems with printing. It doesn't matter if it's a web page, an attachment in yahoo.mail or a return label from Amazon, the print is too big to fit on the paper. If I switch to Edge, it comes out fine. I have used Firefox for years and never had this problem till now. Please help.

Asked by vegascamel 6 months ago

Answered by cor-el 6 months ago

  • Solved
  • Archived

Firefox 96 not loading pages, or even home page

Submitting using Chrome, which may have to become my default browser. Firefox 96.0. Windows 11 Pro Version 10.0.22000 Build 22000 Since installing FF 96, the program has … (read more)

Submitting using Chrome, which may have to become my default browser.

Firefox 96.0. Windows 11 Pro Version 10.0.22000 Build 22000

Since installing FF 96, the program has stopped loading pages. Will not even load home page. Starting in troubleshooting mode sometimes works, but sometimes does not.

No extensions are installed.` I have tried Refreshing. I have uninstalled and reinstalled. Neither helps. Multiple instances of FF are started with every launch, even when the launch results in a blank page.

Any advice would be helpful.

Thank you,

Steven Sacks

Asked by steven.sacks 10 months ago

Answered by steven.sacks 9 months ago

  • Solved
  • Archived

Download "Always Ask"

I've always used the "Always ask you where to save files" option when downloading. Recently (beginning of April 2022), files go directly to the Downloads folder. The "A… (read more)

I've always used the "Always ask you where to save files" option when downloading. Recently (beginning of April 2022), files go directly to the Downloads folder. The "Always ask" option is still selected in Settings.

I've tried un-selecting and re-selecting, restarting Firefox, restarting my computer - basically every iteration of 'turn it off and on again' that I can think of.

Asked by denny.stephen 7 months ago

Answered by Terry 7 months ago

  • Solved
  • Archived

cookie management

Since the update that changed the cookie management, I have not been able to delete just my cache without losing all my cookies & login information. I'm no longer abl… (read more)

Since the update that changed the cookie management, I have not been able to delete just my cache without losing all my cookies & login information. I'm no longer able to automatically sign into a bunch of my sites.

Asked by dmacknair 7 months ago

Answered by jscher2000 - Support Volunteer 7 months ago

  • Solved
  • Archived

Windows 11 Minimize/Maximize Buttons Missing (Tablet Mode?)

My minimize/maximize buttons have suddenly gone missing. I found other answers on this site that say Tablet Mode is the culprit; indeed, the density settings within Firef… (read more)

My minimize/maximize buttons have suddenly gone missing. I found other answers on this site that say Tablet Mode is the culprit; indeed, the density settings within Firefox are telling me Tablet Mode on.

However, tablet mode was officially removed in Windows 11. It's not in the settings, it's not in the Control Panel, and registry edits don't seem to work either. So what's going on here? A regression? How do I get my minimize and maximize buttons back?

Asked by lunabunn 1 year ago

Answered by cor-el 1 year ago

  • Solved
  • Archived

Restoring all firefox data after password reset. will it work?

I need to reset my password and I have all my firefox files from "appdata/roaming//monzilla/firefox" but will I be able to restore all my data from it after the reset or … (read more)

I need to reset my password and I have all my firefox files from "appdata/roaming//monzilla/firefox" but will I be able to restore all my data from it after the reset or will the reset prevent anything? Will it work?

I want to be able to sync my data and know my password for this account.

I am aware that there is a guide for restoring profile data, but I dont know what happens after I reset the password and still try to restore the profile.

Asked by slashslash 7 months ago

Answered by cor-el 7 months ago

  • Solved
  • Archived

Firefox browser opens minimized - half size.

Firefox browser opens minimized - about half size. Support article suggests a refresh, tried that and it works for the first time the browser is opened after the refresh… (read more)

Firefox browser opens minimized - about half size. Support article suggests a refresh, tried that and it works for the first time the browser is opened after the refresh and then reverts to the same size.

Another suggestion was to delete the xulstore.json file as it may be corrupt. Done that several times. Each time, that solution works for the first time the browser is opened. Beginning with the second time, the behavior returns.

I have also tried uninstalling and reinstalling Firefox. Same result. Works for the first time the browser is opened.

I have no extensions or plug-ins installed other then what exists from the default browser. I am running the current version of Firefox, Windows 11, fully updated system with plenty of RAM and disk space.

Thanks!

Asked by Tim Martin 8 months ago

Answered by Terry 8 months ago

  • Solved
  • Archived

possible phony request to access Firefox passwords

Periodically lately I have been getting, on my HP Desktop w Firefox browser, a black outlined box about 3" X 2" popping up after I open the browser. It 'looks' official' … (read more)

Periodically lately I have been getting, on my HP Desktop w Firefox browser, a black outlined box about 3" X 2" popping up after I open the browser. It 'looks' official' or at least disturbing, and says, click on this link "MsMpEng.exe", but doesn't exactly say WHY you should do so. It looks like a hack but also official. Why would Firefox or Windows 11 allow such a prominent hack on the prime page? Can it be real? Very suspicious. happens maybe once a week or so last 5-6 weeks.

Asked by jerry22031 9 months ago

Answered by cor-el 9 months ago

  • Solved

How do I save my Firefox profile data

I would like to save my Firefox profile data into my computer as I would like to transfer the data to a different computer. Is there any solution to how to save it down? … (read more)

I would like to save my Firefox profile data into my computer as I would like to transfer the data to a different computer. Is there any solution to how to save it down?

Asked by xiiaoru0922 5 months ago

Answered by ericmok85 5 months ago

  • Solved
  • Archived

Firefox 98.0.2 browser window messed up

Since the latest update the whole browser screen is messed up. Elements are moving as I move the mouse, even the Bookmark menu and site controls. Tried to reinstall, no … (read more)

Since the latest update the whole browser screen is messed up. Elements are moving as I move the mouse, even the Bookmark menu and site controls. Tried to reinstall, no luck.

Asked by lyzzard87 8 months ago

Answered by lyzzard87 8 months ago