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  • Solved

Video Download Helper no longer works with YouTube since update on 04 March, 2026 (but still works with Instagram)

Hello! I first installed Video Download Helper several weeks ago and it worked fine. However, since the update of 04 March, 2026, it no longer works with YouTube. (It do… (read more)

Hello!

I first installed Video Download Helper several weeks ago and it worked fine. However, since the update of 04 March, 2026, it no longer works with YouTube. (It does, however, still work with Instagram.) Having checked all of the settings (which I had/have not changed), I uninstalled it today and then re-installed it. This hasn't helped. With YouTube, the Downloader icon (pinned to toolbar) simply remains grey and does not show any videos when opened. I am using the latest, fully updated version of Firefox with Windows 10.

Can anyone help, please?

Many thanks,

Stuart.

Asked by Stuart Hall 1 week ago

Answered by Balázs Meskó 1 week ago

Restore yesterday firefox

I am looking to Restore yesterday Firefox have lost all my pin tabs when I opened this morning the browser how can I get my old stuff back? Please help me out. Thanks … (read more)

I am looking to Restore yesterday Firefox have lost all my pin tabs when I opened this morning the browser how can I get my old stuff back? Please help me out. Thanks

Asked by Amigo Abass 1 week ago

Last reply by Amigo Abass 1 week ago

  • Solved

How to disable various Firefox popup suggestions or usage hints

How can I disable various Firefox usage hints? I've uploaded an example of one of these hints associated with the List all Tabs button. This hint pops up every time I s… (read more)

How can I disable various Firefox usage hints? I've uploaded an example of one of these hints associated with the List all Tabs button. This hint pops up every time I start Firefox. There are other hints like the attached that appear from time to time.

This doesn't appear to be a bug. During a recent Firefox update, I believe I either checked a box to show me these hints or I failed to uncheck the appropriate box. I haven't figured out how to discontinue these hints (via Internet search, Firefox support search, or me poking around in Firefox settings).

I'm running desktop Firefox on Windows 11 Home, version 10.0.26200 build 26200.

Thanks.

Asked by mc.deaver 1 week ago

Answered by mc.deaver 1 week ago

  • Solved

Currently I cant accesse ChatGpt with this " Error code: SSL_ERROR_NO_CYPHER_OVERLAP"

Secure Connection Failed An error occurred during a connection to chatgpt.com. Cannot communicate securely with peer: no common encryption algorithm(s). Error code: SSL_E… (read more)

Secure Connection Failed

An error occurred during a connection to chatgpt.com. Cannot communicate securely with peer: no common encryption algorithm(s).

Error code: SSL_ERROR_NO_CYPHER_OVERLAP

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Asked by Fitsum Fekadu Abebe 1 week ago

Answered by TyDraniu 1 week ago

In Firefox's Task Manager, how do I know which tab is using which subframe(s) process?

In Firefox's Task Manager, how do I know which tab is using which subframe(s) process? For example, let's say I open Firefox and with only one single tab open, I open the… (read more)

In Firefox's Task Manager, how do I know which tab is using which subframe(s) process?

For example, let's say I open Firefox and with only one single tab open, I open the following web page: https://audioplugin.deals/product/best-of-zampler-collection/

That page apparently includes content from several third-party websites because when I open it, Firefox's Task Manger shows processes for the following:

https://audioplugin.deals https://cloudflare.com https://google.com https://hcaptcha.com https://soundcloud.com https://stripe.com https://stripe.network https://stripecdn.com

The process for "https://audioplugin.deals" is the only process with a tab. All of the other processes are subframe(s) only, with no mention of which tab is using them.

With only one tab open, I intuitively know that all of these processes must be used by that one tab. But like most people, I browse using multiple tabs, and once you open multiple tabs, it becomes (as far as I can tell) impossible to determine which subframe(s) process is used by which tab. This makes it impossible to determine which tab is behaving improperly or erratically when there are issues (for example, when one of those subframe(s) processes is consuming an unreasonably large amount of memory or CPU cycles).

Asked by mindcrime 5 days ago

  • Solved

YouTube videos in Firefox are choppy, even after clearing the cache and disabling hardware acceleration.

"I’ve been having trouble with choppy YouTube videos in Firefox. It happens on both Wi-Fi and Ethernet connections. My system is running Windows 10, and I’ve already trie… (read more)

"I’ve been having trouble with choppy YouTube videos in Firefox. It happens on both Wi-Fi and Ethernet connections. My system is running Windows 10, and I’ve already tried disabling hardware acceleration and clearing my browser cache. The issue persists even when I’m in Safe Mode. I’m using the latest version of Firefox (XX.XX). Any suggestions on how to fix this?"

Asked by PatrickRZayas 3 weeks ago

Answered by PatrickRZayas 3 weeks ago

Firfox SEARCH Box in center of my Firefox Homepage does not work

My Hoepage is set to Firefox. In the center of that page is a Search box which I used always. Now when I try to type in it, my cursor shoots up to the top to the ADDRESS … (read more)

My Hoepage is set to Firefox. In the center of that page is a Search box which I used always. Now when I try to type in it, my cursor shoots up to the top to the ADDRESS bar. I do NOT want to SEARCH from the address bar. I want to search in the Firefox search box. I also have Duckduckgo set up in that search bar. After the last 2 Firefox updates, I can no longer type my search in that box, but can ONLY search in the ADDRESS bar. Please help be restore the use of the Firefox Search box.

Asked by Luvzlaughing 3 weeks ago

Last reply by Paul 3 weeks ago

how can i print a file from ORUS that would look bigger

Im printing a file generated from ORUS of BIR. Its a sticker type of file but if i print it even if i adjust to scale 200 it appears very small when printed. how can i ma… (read more)

Im printing a file generated from ORUS of BIR. Its a sticker type of file but if i print it even if i adjust to scale 200 it appears very small when printed. how can i make it bigger when printed?

Asked by susangalicinao7 2 weeks ago

Bonjour , Mozilla clic gauche sur cadenas vers le bureau interdit !

Depuis peu , sous windows 7 il m'est impossible de placer des raccourcis de page web sur mon bureau , le clic gauche sur le cadenas puis deplacement vers le bureau indiqu… (read more)

Depuis peu , sous windows 7 il m'est impossible de placer des raccourcis de page web sur mon bureau , le clic gauche sur le cadenas puis deplacement vers le bureau indique un sens interdit . Cdt

Asked by Joel le lay 3 weeks ago

Why can I not login to Etsy via Firefox and can login to Etsy via Google Chrome?

I was unable to login to Etsy via Firefox. I thought maybe I had the wrong password so attempted to select "Forgot password" button, and was unable to do that either. I w… (read more)

I was unable to login to Etsy via Firefox. I thought maybe I had the wrong password so attempted to select "Forgot password" button, and was unable to do that either. I was able to login successfully via Google Chrome.

Asked by corrij 1 week ago

I am unable to sign in to my bank, this just started on Feb 22, but I can sign inusing a different browser

On February 22, my bank, (5/3.com), decided a transaction I was making using my debit card was suspicious and locked my account. I contacted them and informed them this w… (read more)

On February 22, my bank, (5/3.com), decided a transaction I was making using my debit card was suspicious and locked my account. I contacted them and informed them this was a legitimate transaction and they unlocked my account, and everything seemed to be alright, my card was working all seemed well. That is until I tried to log in and check my balance and I could not get in. I then contacted the bank customer service and spent over an hour with them attempting to resolve this issue to no avail. The person on the line suggested that I try another browser so I connected to Edge, entered my log in and password, (which is stored in my Mozilla), and it went right through which proved two things, my password and login were correct and the issue is with Firefox which is very odd to me since it has always worked perfectly as long as I have been with this bank. Again, this issue began when the bank lock my account and as a side note they did the same thing with my wife's account, she called and they unlocked her account and every thing works as before and she can still use her Firefox and gets right in to the same bank with no issues but not me. Again, this started on the date I provided above and I can use any other browser and I get right in with no problem but I am a loyal Firefox user and I want to only use Firefox so I hope you can assist me in resolving this aggravating issue!

Thank you and Kind regards, George Morris

Asked by hipofomoco 1 week ago

  • Solved

search in address bar

Hello Long ago I turned off search in address bar. Today it decided to resume search on that area. I searched help and the followed instruction for about:config. I've and… (read more)

Hello Long ago I turned off search in address bar. Today it decided to resume search on that area. I searched help and the followed instruction for about:config. I've and see I've already set as required "browser.newtabpage.activity-stream.improvesearch.handoffToAwesomebar" it is set to false. What do I do to fix this. I really find search in address bar confusing.

Asked by suzysmail 3 weeks ago

Answered by Denys 3 weeks ago

Why does Firefox delete my Bookmarks, cookies, and passwords?

Firefox desktop (147) keeps deleting all Bookmarks, passwords and cookies. I sign in and it's fine till I restart windows 11, then all is gone except the titles of the Bo… (read more)

Firefox desktop (147) keeps deleting all Bookmarks, passwords and cookies. I sign in and it's fine till I restart windows 11, then all is gone except the titles of the Bookmarks minus ANY data they may have held. Importing B.M.'s works till the process starts again. Cookies are just gone and same with any passwords I may have saved. just seems to happen in Firefox, was never a problem before the end of last DEC.

Asked by Denis O 3 weeks ago

i get a reply from DENYS to my reported problem,,,and after using EMAIL & WINDOWS for 20 YEARs -fail 3X to reply to his response

i get a reply from DENYS to my reported problem,,,and after using EMAIL & WINDOWS for 20 YEARs - i fail 3X to reply to his response - WHAT a SAD CONVOLUTED MESS!! … (read more)

i get a reply from DENYS to my reported problem,,,and after using EMAIL & WINDOWS for 20 YEARs - i fail 3X to reply to his response - WHAT a SAD CONVOLUTED MESS!!

Asked by RK 3 weeks ago

Last reply by Paul 3 weeks ago

How do I clear Cookies and Site Data from Firefox?

While attempting to change my password in my TrendMicro antivirus, it was suggested that I clear my Firefox "Cookies & Site Data" and I cannot find that option in Fir… (read more)

While attempting to change my password in my TrendMicro antivirus, it was suggested that I clear my Firefox "Cookies & Site Data" and I cannot find that option in Firefox. How do I accomplish this task presently--it used to be so easy.

Asked by the2sanders 3 weeks ago

Last reply by Denys 3 weeks ago