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  • Solved

Video Download Helper no longer works with YouTube since update on 04 March, 2026 (but still works with Instagram)

Hello! I first installed Video Download Helper several weeks ago and it worked fine. However, since the update of 04 March, 2026, it no longer works with YouTube. (It do… (read more)

Hello!

I first installed Video Download Helper several weeks ago and it worked fine. However, since the update of 04 March, 2026, it no longer works with YouTube. (It does, however, still work with Instagram.) Having checked all of the settings (which I had/have not changed), I uninstalled it today and then re-installed it. This hasn't helped. With YouTube, the Downloader icon (pinned to toolbar) simply remains grey and does not show any videos when opened. I am using the latest, fully updated version of Firefox with Windows 10.

Can anyone help, please?

Many thanks,

Stuart.

Asked by Stuart Hall 1 week ago

Answered by Balázs Meskó 1 week ago

Restore yesterday firefox

I am looking to Restore yesterday Firefox have lost all my pin tabs when I opened this morning the browser how can I get my old stuff back? Please help me out. Thanks … (read more)

I am looking to Restore yesterday Firefox have lost all my pin tabs when I opened this morning the browser how can I get my old stuff back? Please help me out. Thanks

Asked by Amigo Abass 1 week ago

Last reply by Amigo Abass 1 week ago

  • Solved

Currently I cant accesse ChatGpt with this " Error code: SSL_ERROR_NO_CYPHER_OVERLAP"

Secure Connection Failed An error occurred during a connection to chatgpt.com. Cannot communicate securely with peer: no common encryption algorithm(s). Error code: SSL_E… (read more)

Secure Connection Failed

An error occurred during a connection to chatgpt.com. Cannot communicate securely with peer: no common encryption algorithm(s).

Error code: SSL_ERROR_NO_CYPHER_OVERLAP

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Asked by Fitsum Fekadu Abebe 1 week ago

Answered by TyDraniu 1 week ago

I receive 10 to 20 junk/spam emails a day in my email inbox, how do I stop this influx of junk emails?

I receive many unwanted/junk/spam emails a day (10 to 20) in my email inbox. How do I stop this influx of junk? right now I am blocking domains, is this the best I can do… (read more)

I receive many unwanted/junk/spam emails a day (10 to 20) in my email inbox. How do I stop this influx of junk? right now I am blocking domains, is this the best I can do?

Asked by rtebge 1 day ago

Last reply by Paul 11 hours ago

weather.com issue

My machine runs Windows 7 (will not change) and Firefox version 115.32.1esr (64-bit). Until a few days ago, weather.com worked as expected. However, when I try accessing … (read more)

My machine runs Windows 7 (will not change) and Firefox version 115.32.1esr (64-bit). Until a few days ago, weather.com worked as expected. However, when I try accessing it now (with a specific location), the screen indicates: Application error: a client-side exception has occurred while loading weather.com (see the browser console for more information).

The following is from the browser console: [Experiment] Fetch all: retry=false [Experiment] Fetch variants for user: Object { library: "experiment-js-client/1.16.2", language: "en-US", platform: "Web", os: "Firefox 131", device_model: "Windows", device_category: "desktop", referring_url: "", browser: "Firefox", landing_url: "https://weather.com/weather/tenday/l/Ann+Arbor+MI?canonicalCityId=3c1740550b2f113b86f9cd665770bcf3e3e1a34bf7ac0189a6e3d215540792e7", first_seen: "1770396676.778", … } Cross-Origin Request Blocked: The Same Origin Policy disallows reading the remote resource at https://api.lab.amplitude.com/sdk/v2/vardata?v=0. (Reason: CORS request did not succeed). Status code: (null).

What the bleep is going on and how can this be resolved? Note that the site works just fine when using a Chrome-like browser.

Asked by groston 3 weeks ago

Last reply by James 2 weeks ago

In Firefox's Task Manager, how do I know which tab is using which subframe(s) process?

In Firefox's Task Manager, how do I know which tab is using which subframe(s) process? For example, let's say I open Firefox and with only one single tab open, I open the… (read more)

In Firefox's Task Manager, how do I know which tab is using which subframe(s) process?

For example, let's say I open Firefox and with only one single tab open, I open the following web page: https://audioplugin.deals/product/best-of-zampler-collection/

That page apparently includes content from several third-party websites because when I open it, Firefox's Task Manger shows processes for the following:

https://audioplugin.deals https://cloudflare.com https://google.com https://hcaptcha.com https://soundcloud.com https://stripe.com https://stripe.network https://stripecdn.com

The process for "https://audioplugin.deals" is the only process with a tab. All of the other processes are subframe(s) only, with no mention of which tab is using them.

With only one tab open, I intuitively know that all of these processes must be used by that one tab. But like most people, I browse using multiple tabs, and once you open multiple tabs, it becomes (as far as I can tell) impossible to determine which subframe(s) process is used by which tab. This makes it impossible to determine which tab is behaving improperly or erratically when there are issues (for example, when one of those subframe(s) processes is consuming an unreasonably large amount of memory or CPU cycles).

Asked by mindcrime 1 week ago

PiP/Picture-In-Picture Freezes the Whole Browser

Recently, whenever I put a video in PiP, the whole browser freezes. I'm not sure what causes it. The PiP player itself is playing and working fine, it's the browser as a … (read more)

Recently, whenever I put a video in PiP, the whole browser freezes. I'm not sure what causes it. The PiP player itself is playing and working fine, it's the browser as a whole that freezes completely. I can play/pause and even pop it back to its tab, but when I do, the browser is inaccessible to me because it freezes, despite the video still playing normally. I can only terminate the browser with Task Manager, otherwise the video will continue playing and the Firefox process goes on the background.

I have tried Googling for a way to fix it, but nothing seems to work. Some of the recommendations were to turn Hardware Acceleration off, allow autoplay, upgrade GPU drivers, and test in Troubleshoot Mode. I have autoplay completely off (including in about:config) and gave an exception to YouTube. I don't think this is the problem though, because I've had it set up this way for a long time, and the browser freezing only started happening recently. I have had Hardware Acceleration off for a while too, so it's not because of that. My GPU drivers are up-to-date (Nvidia). The browser still freezes in Troubleshoot Mode.

The problem is not limited to YouTube. Wherever I can pop the player off with PiP, it will freeze the whole browser (like Twitch or any other site with video player capabilities). I tried playing a video in a different browser and it worked just fine with no freezing, it only happens in Firefox.

I noticed that the common issue people report is the PiP player itself freezing, but my case is the exact opposite. The PiP plays fine while the rest of the browser freezes. I really like this feature and don't want to turn it off if possible. I like to pop the video out and watch it play while I scroll around on my desktop.

Asked by VinCn 2 weeks ago

Last reply by VinCn 1 week ago

Firefox Browser No Longer works at King soopers and Walmart.com websites, cannot get in to either one

Starting the month of February 2026, I cannot get into the following websites anymore to do my on-line shopping. Walmart.com and King Sooper grocery store (Kroeger). I ge… (read more)

Starting the month of February 2026, I cannot get into the following websites anymore to do my on-line shopping. Walmart.com and King Sooper grocery store (Kroeger). I get messages to try again later all the time. If I use another browser such as Edge or Chrome, I can get in no problem. Not sure what is going on??? I chatted with Customer Service Reps at both sites, they don't know why I cannot get in with Firefox, unless some of your security certificates have expired. Help!! - Stan

Asked by NatsRose 2 weeks ago

Last reply by Denys 2 weeks ago

Bonjour , Mozilla clic gauche sur cadenas vers le bureau interdit !

Depuis peu , sous windows 7 il m'est impossible de placer des raccourcis de page web sur mon bureau , le clic gauche sur le cadenas puis deplacement vers le bureau indiqu… (read more)

Depuis peu , sous windows 7 il m'est impossible de placer des raccourcis de page web sur mon bureau , le clic gauche sur le cadenas puis deplacement vers le bureau indique un sens interdit . Cdt

Asked by Joel le lay 3 weeks ago

I am unable to sign in to my bank, this just started on Feb 22, but I can sign inusing a different browser

On February 22, my bank, (5/3.com), decided a transaction I was making using my debit card was suspicious and locked my account. I contacted them and informed them this w… (read more)

On February 22, my bank, (5/3.com), decided a transaction I was making using my debit card was suspicious and locked my account. I contacted them and informed them this was a legitimate transaction and they unlocked my account, and everything seemed to be alright, my card was working all seemed well. That is until I tried to log in and check my balance and I could not get in. I then contacted the bank customer service and spent over an hour with them attempting to resolve this issue to no avail. The person on the line suggested that I try another browser so I connected to Edge, entered my log in and password, (which is stored in my Mozilla), and it went right through which proved two things, my password and login were correct and the issue is with Firefox which is very odd to me since it has always worked perfectly as long as I have been with this bank. Again, this issue began when the bank lock my account and as a side note they did the same thing with my wife's account, she called and they unlocked her account and every thing works as before and she can still use her Firefox and gets right in to the same bank with no issues but not me. Again, this started on the date I provided above and I can use any other browser and I get right in with no problem but I am a loyal Firefox user and I want to only use Firefox so I hope you can assist me in resolving this aggravating issue!

Thank you and Kind regards, George Morris

Asked by hipofomoco 2 weeks ago

Why does Firefox delete my Bookmarks, cookies, and passwords?

Firefox desktop (147) keeps deleting all Bookmarks, passwords and cookies. I sign in and it's fine till I restart windows 11, then all is gone except the titles of the Bo… (read more)

Firefox desktop (147) keeps deleting all Bookmarks, passwords and cookies. I sign in and it's fine till I restart windows 11, then all is gone except the titles of the Bookmarks minus ANY data they may have held. Importing B.M.'s works till the process starts again. Cookies are just gone and same with any passwords I may have saved. just seems to happen in Firefox, was never a problem before the end of last DEC.

Asked by Denis O 3 weeks ago

  • Solved

search in address bar

Hello Long ago I turned off search in address bar. Today it decided to resume search on that area. I searched help and the followed instruction for about:config. I've and… (read more)

Hello Long ago I turned off search in address bar. Today it decided to resume search on that area. I searched help and the followed instruction for about:config. I've and see I've already set as required "browser.newtabpage.activity-stream.improvesearch.handoffToAwesomebar" it is set to false. What do I do to fix this. I really find search in address bar confusing.

Asked by suzysmail 3 weeks ago

Answered by Denys 3 weeks ago

How do I clear Cookies and Site Data from Firefox?

While attempting to change my password in my TrendMicro antivirus, it was suggested that I clear my Firefox "Cookies & Site Data" and I cannot find that option in Fir… (read more)

While attempting to change my password in my TrendMicro antivirus, it was suggested that I clear my Firefox "Cookies & Site Data" and I cannot find that option in Firefox. How do I accomplish this task presently--it used to be so easy.

Asked by the2sanders 3 weeks ago

Last reply by Denys 3 weeks ago

Once again, you lost all my book marks and won't let me restore them or impolrt them

I've spent more than half of today trying---once again, after you must have done some "update"---to restore my many bookmarks, including the bookmarks menu. I HATE THIS … (read more)

I've spent more than half of today trying---once again, after you must have done some "update"---to restore my many bookmarks, including the bookmarks menu. I HATE THIS FAR TOO FREQUENT WASTE OF MY TIME!!!!!!

Have tried all of your "tips" online for fixing this and this time NOTHING works. Damn it---fix this and quit doing this to us!! Have rebooted -- in Safe Mode -- several times. Can't find anything in a profile that gives you permission to screw me over like this so much.

Import from my html file gets no response. Restore with my JSON file gets no response.

Please quit wasting my time every couple months!!!!!! This is soooooo fgrustrating.

Asked by mcmljs 3 weeks ago

Last reply by Paul 3 weeks ago