Showing questions tagged:

prf file access

In February this year I started having an issue with reading pdf formatted statements from my bank' (bank and personal information removed). Initially I thought it was so… (read more)

In February this year I started having an issue with reading pdf formatted statements from my bank' (bank and personal information removed). Initially I thought it was some change at the bank so I sent the letter below to my bank.

Further experimenting with Microsoft Edge and Firefox leads me to believe the issue may be with recent changes to firefox. The attached jpg file shows the problem, though not a solution.

I would be curious to know if there is some (new) setting in Firefox to correct the problem.

Text of letter to bank:

re: document access on site

You have evidently made some changes in your account display and I have to tell you there are issues with it.

Previously the account document came up as PDF. Today I accessed the current statement and immediately noticed the change in display format.

I usually do two things here. First I print the document. The print button worked as expected. Next I SAVE a copy for future reference. The download button DID NOT WORK.

I had to use the print save to file function. This is where I found the problem. I saw this when I checked my print queue as well. Instead of PDF the document is now PDF.js viewer.

I have to ask why you went to java script when the original PDF format worked properly every time?

On the plus side, my pdf viewer still reads the saved file. It is the unnecessary print to file step to which I object.

I am not at all happy with this change and would encourage you to return to the previous process. Since it was NOT BROKE I am at a lost to understand WHY YOU FIXED IT.

Open 1 84

Problems when opening xml local file with firefox

Sometimes I need to open XML files on my PC or in a network folder. If I open the file in the first tab in Firefox, it displays a neat and formatted rendering that makes … (read more)

Sometimes I need to open XML files on my PC or in a network folder. If I open the file in the first tab in Firefox, it displays a neat and formatted rendering that makes it easier to read. However, if I open yet another tab, it displays a sequential text file that's difficult to read. How can I apply the style of the first tab to all open tabs? I've attached explanatory images (I hope). The second image shows how I'd like the XML file to always be displayed, regardless of the tab's position. Firefox 149.0.2 on windows 11

Open 4 20

With the 149.0.2 update I can not display my homepage anymore. My homepage is Yahoo.com

Recently my system updated Firefox to version 149.0.2. It works great! However, it will not display my homepage which is yahoo.com. I can go to any other website and … (read more)

Recently my system updated Firefox to version 149.0.2. It works great! However, it will not display my homepage which is yahoo.com. I can go to any other website and everything is normal. But when I click on the little house for "Homepage" it briefly displays and then goes blank.

This does not happen when I use a different browser.

Please advise.

Open 2 16

There's a conflict with using the mouse wheel with Google Sheets, only in Firefox.

When you roll (minimally) the mouse wheel, up or down, while using Google Sheets in Firefox (only!), it sends you all the way down to the end of the sheet. Do it again, a… (read more)

When you roll (minimally) the mouse wheel, up or down, while using Google Sheets in Firefox (only!), it sends you all the way down to the end of the sheet. Do it again, and it won't move from that position. I have been asking this for a while. Seems like a minor bug, but it's PRETTY annoying for those of us who have the use of the mouse wheel as a second nature. So please, PLEASE, PLEASE , fix the bug!

thanks

Open 15

Download progress icon now faulty

Since the last update I can no longer see download progress or click to see my downloads, why? I now have to menu navigate to get to the setting I used to us and want, … (read more)

Since the last update I can no longer see download progress or click to see my downloads, why?

I now have to menu navigate to get to the setting I used to us and want,

Open 13

Cannot download, cannot print

Hello I am 99% Mozzila user. But today, and it started from early in the morning, I cannot download a page or file like from my Yahoo email. Or if I go to a page to pay m… (read more)

Hello I am 99% Mozzila user. But today, and it started from early in the morning, I cannot download a page or file like from my Yahoo email. Or if I go to a page to pay my bill I cannot download a page that I paid medical bill for instance. Downloads that ususaly take a second to appear in a new tab, or open in adobe are still downloading from like 7hrs ago. I cannot ev en stop downloading. I click on x's but it does not stop it. Also, I cannot print anything from Mozzila. It attempts to switch to print preview, a page appear just for fraction of a second and there is a circle of lines turning around for ever, but it never shows up to print. I was/am able to print something earlier and download, but it laggs now and nothing helps. I shut Mozzila, I restarted my laptop countless times, but it does not work. It does work on Google and I can print a word file or from Google

Open 12

New Keyboard Shortcut

How do we (users) modify Firefox functionality to "open image in new tab" using a keyboard shortcut? A configurable (about:) parameter would be very beneficial. If this i… (read more)

How do we (users) modify Firefox functionality to "open image in new tab" using a keyboard shortcut? A configurable (about:) parameter would be very beneficial.

If this is already solved, please publish documentation on how to solve this without the use of questionable add-on's (which introduce security risks and privacy issues).

Thank you...

Open 11

Thunderbird 140.9.1esr on Windows 11 (64-bit) - Home Calendar event reminders not working i.e. the reminder is not being generated.

I can setup the Calendar event, save it and see it in my Home Calendar along with the little bell icon in the top right hand corner which tells me the Calendar is aware o… (read more)

I can setup the Calendar event, save it and see it in my Home Calendar along with the little bell icon in the top right hand corner which tells me the Calendar is aware of the notification request. I generally add a reminder for the Calendar event but just noticed that no actual reminders are being generated.

Open 11

Tabs no longer restores as preferred

Hi, This is since the last 2 updates. I usually maintain 2-3 active windows with multiple tabs. Everytime I turn off my PC, when I turn it on again, and I open Firefox,… (read more)

Hi,

This is since the last 2 updates.

I usually maintain 2-3 active windows with multiple tabs. Everytime I turn off my PC, when I turn it on again, and I open Firefox, all my windows and tabs would be restored as I last left them. And if I accidentally closed the windows, I can select reopen Recently Closed Windows.

But since the last 2 updates, after I close the window, the option to reopen Recently Closed Windows were still grey.

And it's a hassle that every time I restart my computer, I need to go to Restore Previous Session to have my tabs open again.

And if I or another user opens it and started a new tab/session without restoring, I will no longer be able to restore my previous sessions and would lose all my tabs.

Can you please tell me why the feature is changes, and is there a way I can easily restore my previous sessions without the trouble.

Thank you.

Jennifer

Open 10

Camera doesn't work on google meet specifically

The camera just won't work on google meet. It works on zoom and teams just fine. The camera preview before joining a meeting on google meet also works just fine. Sometime… (read more)

The camera just won't work on google meet. It works on zoom and teams just fine. The camera preview before joining a meeting on google meet also works just fine. Sometimes it works on private mode but not always. It works perfectly on other browsers. I have turned off extensions, removed protections and restrictions, created a whole other user account on my laptop and installed firefox on it just to test it out (without signing in/syncing settings) and it still won't work. It doesn't matter whether I'm signed into a google account or not or if it's my meeting or someone else is the host. On private mode it only works if I'm signed out but again not always. Not sure what's up

Open 1 8

Can not access web site with FireFox

All of a sudden I could not access our local electronic paper with FireFox. As it turn out the problem was caused by my virus protection software had the "Ad Blocker" tu… (read more)

All of a sudden I could not access our local electronic paper with FireFox. As it turn out the problem was caused by my virus protection software had the "Ad Blocker" turned on. When I turned the option off then I could access the paper. I called customer service and they evidently had done something with ads, but the person I was talking with could not tell me what it was. There suggestion was to use a browser that did not block ads regardless of the setting of my virus protection software. I do not understand how a browser can override the setting in my virus protection software.

My question is does FireFox have an option to turn off an ad blocker for a given URL?

Open 8

Apparently latest update broke YouTube

Previously, had no problem loading YouTube videos in multiple tabs, switching between them and them playing their videos with no freezing , pausing or buffering. Since th… (read more)

Previously, had no problem loading YouTube videos in multiple tabs, switching between them and them playing their videos with no freezing , pausing or buffering. Since the last upgrade loading a single YouTube video causes it to freeze and continually buffer. And Firefox is spawning multile copies of itself in task manager. (One instance had 15 copies.)

Open 7

Firefox Account Getting Sign Out Daily

I Loged In To My Firefox Account Today Done My Work and Close the Browser and Shutdown The Computer. On next Day When Again I On My Computer And Open Firefox The Firefox … (read more)

I Loged In To My Firefox Account Today Done My Work and Close the Browser and Shutdown The Computer. On next Day When Again I On My Computer And Open Firefox The Firefox Account Gets Logged Out. I Am Facing This Issue From Long Time. I Want It Shoud Be Logged In and Only Loged Out When I Do. Plese Help Me Out.

Open 7