Showing questions tagged:

Video Download Helper no longer works with YouTube since update on 04 March, 2026 (but still works with Instagram)

Hello! I first installed Video Download Helper several weeks ago and it worked fine. However, since the update of 04 March, 2026, it no longer works with YouTube. (It do… (read more)

Hello!

I first installed Video Download Helper several weeks ago and it worked fine. However, since the update of 04 March, 2026, it no longer works with YouTube. (It does, however, still work with Instagram.) Having checked all of the settings (which I had/have not changed), I uninstalled it today and then re-installed it. This hasn't helped. With YouTube, the Downloader icon (pinned to toolbar) simply remains grey and does not show any videos when opened. I am using the latest, fully updated version of Firefox with Windows 10.

Can anyone help, please?

Many thanks,

Stuart.

Solved 3 3 5174

AdBlock remover

Hi, When I want to open and see most of sites, this extension show me the pop up and message: Ads Blocker Detected!!! We have detected that you are using extensions to b… (read more)

Hi, When I want to open and see most of sites, this extension show me the pop up and message:

Ads Blocker Detected!!!

We have detected that you are using extensions to block ads. Please support us by disabling these ads blocker. Help me please to remove this Ab Blocker. Thank You.

Open 1 441

Search input still hands off to Address Bar despite "handoffToAwesomebar" being false

When I click on the search box in the middle of the New Tab page and start typing, the focus automatically jumps to the Address Bar (Awesomebar). I want the typing to sta… (read more)

When I click on the search box in the middle of the New Tab page and start typing, the focus automatically jumps to the Address Bar (Awesomebar). I want the typing to stay within the central search field.

In about:config, I have set browser.newtabpage.activity-stream.improvesearch.handoffToAwesomebar to false. However, this did not fix the problem — the input is still being redirected to the top address bar.

Solved Locked 8 415

Firfox SEARCH Box in center of my Firefox Homepage does not work

My Hoepage is set to Firefox. In the center of that page is a Search box which I used always. Now when I try to type in it, my cursor shoots up to the top to the ADDRESS … (read more)

My Hoepage is set to Firefox. In the center of that page is a Search box which I used always. Now when I try to type in it, my cursor shoots up to the top to the ADDRESS bar. I do NOT want to SEARCH from the address bar. I want to search in the Firefox search box. I also have Duckduckgo set up in that search bar. After the last 2 Firefox updates, I can no longer type my search in that box, but can ONLY search in the ADDRESS bar. Please help be restore the use of the Firefox Search box.

Open 1 396

My Firefox account was automatically blocked and I need help restoring access.

Hello. My Firefox account ([email removed]@gmail.com) was automatically blocked because the confirmation email was returned. I did not violate any rules and I have access… (read more)

Hello.

My Firefox account ([email removed]@gmail.com) was automatically blocked because the confirmation email was returned.

I did not violate any rules and I have access to this email address.

Please review my account and help me restore access.

Thank you.

Locked 1 297

All bookmarks disappeared after automatic Firefox update

Firefox updated automatically overnight, all bookmarks vanished. Toolbar bookmarks, gone. History information disappeared two weeks ago. Library box is now gone, too! Win… (read more)

Firefox updated automatically overnight, all bookmarks vanished. Toolbar bookmarks, gone. History information disappeared two weeks ago. Library box is now gone, too! Windows 11. Firefox version 147.0.3 64-bit

Solved 2 280

Remove "Add Tab to New Group" item from Tab Context Menu

Hi All, I would like to remove the first item from the Tab Context Menu, which is "Add Tab to New Group", and simply have "Reload Tab" as the first menu item. I was using… (read more)

Hi All,

I would like to remove the first item from the Tab Context Menu, which is "Add Tab to New Group", and simply have "Reload Tab" as the first menu item.

I was using this code, which worked in FF 145, until the latest update (FF 147)...

#context_openANewTab,
#context_moveTabToNewGroup,
#context_moveTabToGroup,
#context_ungroupTab + menuseparator {
   display: none !important;
}

However, now there is an extra separator line at the top of the menu (see attached images).

This code also removes the top menu item, but still leaves the separator line on top:

#tabContextMenu #context_moveTabToNewGroup {
  display: none !important;
}


Is there a way to remove the first menu item without adding the separator line?

Thanks!

Open 2 279

How do I finish my setup?

I have finished my setup. But it keeps saying "finish setup" in the upper right corner of the browser. I have completed all the steps. I want to sync this desktop to my m… (read more)

I have finished my setup. But it keeps saying "finish setup" in the upper right corner of the browser. I have completed all the steps. I want to sync this desktop to my mozilla account. What do I do?

Open 1 262

How can I get Google off my firefox page?

How can I get Google off my firefox page?How can I get Google off my firefox page?How can I get Google off my firefox page?How can I get Google off my firefox page?How ca… (read more)

How can I get Google off my firefox page?How can I get Google off my firefox page?How can I get Google off my firefox page?How can I get Google off my firefox page?How can I get Google off my firefox page?How can I get Google off my firefox page?How can I get Google off my firefox page?

Open 1 261

Kumar

Firefox stores certain temporary data in a startup cache to improve startup speed. Clearing the startup cache and then restarting Firefox can sometimes fix various issues… (read more)

Firefox stores certain temporary data in a startup cache to improve startup speed. Clearing the startup cache and then restarting Firefox can sometimes fix various issues, such as mixed languages in the user interface after an update. This will not change your profile data or add-ons.

Copy to clipboard

Open 5 261

cannot get to claude.ai

normally i just click the forefox icon on my taskbar and type claude.ai in the address field but today i was messaged that the claude program needed a mozila account - so… (read more)

normally i just click the forefox icon on my taskbar and type claude.ai in the address field but today i was messaged that the claude program needed a mozila account - so I had to set one up. why and still cannot get to Claude

Solved 1 1 253

weather.com issue

My machine runs Windows 7 (will not change) and Firefox version 115.32.1esr (64-bit). Until a few days ago, weather.com worked as expected. However, when I try accessing … (read more)

My machine runs Windows 7 (will not change) and Firefox version 115.32.1esr (64-bit). Until a few days ago, weather.com worked as expected. However, when I try accessing it now (with a specific location), the screen indicates: Application error: a client-side exception has occurred while loading weather.com (see the browser console for more information).

The following is from the browser console: [Experiment] Fetch all: retry=false [Experiment] Fetch variants for user: Object { library: "experiment-js-client/1.16.2", language: "en-US", platform: "Web", os: "Firefox 131", device_model: "Windows", device_category: "desktop", referring_url: "", browser: "Firefox", landing_url: "https://weather.com/weather/tenday/l/Ann+Arbor+MI?canonicalCityId=3c1740550b2f113b86f9cd665770bcf3e3e1a34bf7ac0189a6e3d215540792e7", first_seen: "1770396676.778", … } Cross-Origin Request Blocked: The Same Origin Policy disallows reading the remote resource at https://api.lab.amplitude.com/sdk/v2/vardata?v=0. (Reason: CORS request did not succeed). Status code: (null).

What the bleep is going on and how can this be resolved? Note that the site works just fine when using a Chrome-like browser.

Open 2 234

Cannot create a new Firefox account using my original email address.

I previously had a Firefox account registered with my original email address. Recently, I changed the account’s primary email by adding a secondary email address, switchi… (read more)

I previously had a Firefox account registered with my original email address. Recently, I changed the account’s primary email by adding a secondary email address, switching it to become the primary email, and then removing the secondary email address.

After completing this change, I attempted to create a new Firefox account using the original email address that was previously associated with my account. However, during the sign-up process, I receive the error message: "Primary account email required for sign-in."

It appears that the original email address may still be linked to the previous account in some way, preventing it from being used to register a new account. I would like to understand why this is happening and how I can free the email address so it can be used to create a new Firefox account.

Open 1 234

Stop default search engine from changing to Google and restore Firefox

All of a sudden, my default search engine changed to Google. I didn't do it and don't want it. The "settings" still show Firefox as my default, but it doesn't stop Goog… (read more)

All of a sudden, my default search engine changed to Google. I didn't do it and don't want it. The "settings" still show Firefox as my default, but it doesn't stop Google from hijacking my searches. I want to get rid of it.

Solved 8 226

Download ESR for Windows 7

You say to go to the download page and my version of Windows will be detected & you'll give me the correct version. However, IE 8 in Windows 7 won't go to your downlo… (read more)

You say to go to the download page and my version of Windows will be detected & you'll give me the correct version. However, IE 8 in Windows 7 won't go to your download page. So, I need to download from another computer and copy the file to the Windows 7 computer. This doesn't work when you detect that the computer doing the download is a newer computer. How do I tell your system to give me the Windows 7 installer?

Open 4 217

disable AI in search mode

Hello, I have disabled AI according to the instructions given by Mozilla, under settings and AI controls. When I search, I still get the first result as an AI generated r… (read more)

Hello,

I have disabled AI according to the instructions given by Mozilla, under settings and AI controls. When I search, I still get the first result as an AI generated result. I want to disable that. I don't need AI's help to understand what I am looking for. I want an old school search without AI.

Is this possible? If not, could you please make it possible?

Thanks.

Open 7 216

Проблема с фокусом ввода на новой вкладке.

Когда я начинаю вводить запрос в строку поиска по центру страницы, ввод автоматически переносится в адресную строку. Я хочу, чтобы ввод текста происходил непосредственно … (read more)

Когда я начинаю вводить запрос в строку поиска по центру страницы, ввод автоматически переносится в адресную строку. Я хочу, чтобы ввод текста происходил непосредственно в поле поиска по центру страницы.

Solved 3 216

I have 2 Firefox in my Control Panel Programs, How do I choose which to Uninstall?

I have been having trouble with my Windows 11 laptop. In my efforts to resolve these issues I noticed that I now have two installs of Firefox in my Control Panel. Both in… (read more)

I have been having trouble with my Windows 11 laptop. In my efforts to resolve these issues I noticed that I now have two installs of Firefox in my Control Panel. Both installed during my time of dealing with my Windows issue. Five days apart Feb 5 and 10, 2026. Both show the same version number 147.0.3, and same size 322MB. I have used FF for many years so these seem to have been installed sometime during my efforts to repair Windows. My FF was never a part of the Windows issue AFAIK.

Anyway I have FF working as I like with my Session Manager and various AddOns and personal settings, so I do not want to have to start over with FF. So how do I choose which instance of FF to uninstall in Control Panel?

My issue with Windows was my Outlook would not connect to the server. I assume Microsoft Exchange server, my internet connectivity was fine. And FF was fne as well. I eventually was able to repair my M365 connectivity. Major PITA from out of nowhere.

Solved 5 209