Showing questions tagged:

Google Pop-UP Will Not Stop Appearing

Hello Support, Every time I open Firefox browser I see this Google Pop-up to sign in. I want this annoying tracker pop up screen to disappear altogether. I see it on the … (read more)

Hello Support, Every time I open Firefox browser I see this Google Pop-up to sign in. I want this annoying tracker pop up screen to disappear altogether. I see it on the upper right screen it's very annoying and I don't or use or trust Google at all. I've searched through all settings my search engine is DDgo I see no way of eliminating google pop-up. Why I'm I receiving this and how do I get rid of of it ASAP?

Thanks, ---Dave

Open 5 118

Firefox sponsored shortcuts

I have left Shortcuts toggled on, since I want to see the 18 shortcuts that I have manually pinned. Fine so far. I have unchecked Sponsored Shortcuts, but I still am see… (read more)

I have left Shortcuts toggled on, since I want to see the 18 shortcuts that I have manually pinned. Fine so far.

I have unchecked Sponsored Shortcuts, but I still am seeing sponsored shortcuts added to my dashboard whenever I open a new article. What am I doing wrong?

Solved 4 131

cant right click the delete search history

when i right click my search bar on the top of the page i cant find the button to delete my search history anymore when it was there like yesterday. is my computer break… (read more)

when i right click my search bar on the top of the page i cant find the button to delete my search history anymore when it was there like yesterday. is my computer breaking or something??? help

Open 4 30

Firefox saves my passwords but why isn't it saving an exception for a website where I don't want its password saved?

I generally get Firefox to save all my logins and passwords. However, I have several websites excepted. Recently, I tried to enter another 'exception' but Firefox isn't r… (read more)

I generally get Firefox to save all my logins and passwords. However, I have several websites excepted. Recently, I tried to enter another 'exception' but Firefox isn't registering it i.e. it opens that logon page with all the details, including password, already entered, despite multiple attempts to have it saved as an exception.

Solved 4 44

What's wrong with things that Firefox, Youtube, and Windows 10 aren't really working together anymore?

I used to be able to have all sorts of tabs open for an entire month. Now, I can't keep them open even for a day. It seems to be a problem selective to Youtube (other ta… (read more)

I used to be able to have all sorts of tabs open for an entire month. Now, I can't keep them open even for a day. It seems to be a problem selective to Youtube (other tabs like Yahoo Mail still work), leaving my Alienware 15R4 laptop fans running really loudly for a few days now, since updates ran (not sure if that's related), and leaving me having to shut down and reboot the browser, daily, instead of once or twice a month. Is there anyone working on getting us back the old Youtube, or replacing Youtube with something like what it used to be? I am running adblock plus and uBlock Origin, should probably turn them off to see if they're related to the problem, huh? I'd hate to start having to use a different browser.

Windows 10 Home V 22H2 Alienware 15R4 Firefox 147.0.3

Open 4 62

Download ESR for Windows 7

You say to go to the download page and my version of Windows will be detected & you'll give me the correct version. However, IE 8 in Windows 7 won't go to your downlo… (read more)

You say to go to the download page and my version of Windows will be detected & you'll give me the correct version. However, IE 8 in Windows 7 won't go to your download page. So, I need to download from another computer and copy the file to the Windows 7 computer. This doesn't work when you detect that the computer doing the download is a newer computer. How do I tell your system to give me the Windows 7 installer?

Open 4 131

Firefox(s) opens with a null tab

I have several machines, and a few of them will open firefox just fine, the browser starts and displays the new tab home page. But others will open to a null tab, nothing… (read more)

I have several machines, and a few of them will open firefox just fine, the browser starts and displays the new tab home page. But others will open to a null tab, nothing is there.

What's broken with the blank tab machines?

I've looked over all the possible settings for the home screen and they're the same on all the platforms.

Open 4 21

Settings

When i downloaded Firefox yesterday i noticed my desktop icons the pictures changed to Firefox picture is there any way i can them back to the way they were before. Barba… (read more)

When i downloaded Firefox yesterday i noticed my desktop icons the pictures changed to Firefox picture is there any way i can them back to the way they were before. Barbara Hudson.

Solved 4 94

when starting the browser it opens a new unknown page with extremely obscene content

when I start the browser, alongside homepage, it opens a new unknown page (which I've never searched and opened myself before) with extremely obscene content. for example… (read more)

when I start the browser, alongside homepage, it opens a new unknown page (which I've never searched and opened myself before) with extremely obscene content. for example https://playafterdark.com/click? thanks god, my children haven't seen it yet how is it possible?

Open 4 119

Bookmarks disappeared

• OS Version: Microsoft Windows 10 Professional (x64) Version 22H2 (build 19045.6466) • Firefox 149.0 (64-bit) • Thunderbird 140.8.1esr (64-bit) Have NO idea "which to… (read more)

• OS Version: Microsoft Windows 10 Professional (x64) Version 22H2 (build 19045.6466) • Firefox 149.0 (64-bit) • Thunderbird 140.8.1esr (64-bit)


Have NO idea "which topic best describes my question" from your drop-down list (above), so simply clicked on one.

Restarted my PC; all of my bookmarks disappeared. NOT acceptable. (Or is this just another "improvement" from Firefox . . . ?)

Where did they go; how do I retrieve them?

Really don't want to wait days until there's a response, as I DO USE MY BOOKMARKS ALL OF THE TIME.

Thank you.

Open 4 45

Submitting content on X not possible in Firefox as of March 10 2026.

I can submit posts on X using Chrome, but Firefox, for some reason, has cut off the portion of the posting box that contains the submit button and other edit features. I… (read more)

I can submit posts on X using Chrome, but Firefox, for some reason, has cut off the portion of the posting box that contains the submit button and other edit features. It simply vanished as of March 10 2026.

I have attached screenshots showing FireFox vs Chrome.

I cleared cache and cookies to no avail. I have the latest Firefox version. 148.0 64 bit. Windows 11 operating system.

Solved 4 95

Question - new Firefox built in VPN

Regarding the new built in Firefox VPN. If I have Tabs open and Enable the VPN on a New Tab, does it then affect all previously opened Tabs, only the New Tab, only the Ne… (read more)

Regarding the new built in Firefox VPN. If I have Tabs open and Enable the VPN on a New Tab, does it then affect all previously opened Tabs, only the New Tab, only the New Tab and Tabs opened after that initial New Tab, or ? Also, is there a Meter Display or similar so I know how much of the 50GB VPN allotment has been used or is remaining ? Thank you, very kindly ...-- J V

Solved 4 65

Can I "clear my cache" without losing passwords in Firefox memory, and if I can, HOW (in "browsers for dummies" terms, please)?

When I've had trouble signing-in to a commercial website, it often says, "Clear your cache." But in Firefox settings, it looks like clearing it will cause my frequently-u… (read more)

When I've had trouble signing-in to a commercial website, it often says, "Clear your cache." But in Firefox settings, it looks like clearing it will cause my frequently-used passwords to disappear. Am I reading that correctly? If it's true, how can I clear my cache without losing "remembered" passwords and other log-in information?

I'm not very tech-savvy, so need instructions in very plain, "for dummies" English. Thank you for any help.

Dana

Open 4 119