Firefox not working properly on a website I use for work. It just stopped working on PC but works on laptop
I use Firefox to do work online; It has been working fine up until yesterday and I cannot open files anymore off one of the websites I use. I tried using my laptop with F… (read more)
I use Firefox to do work online; It has been working fine up until yesterday and I cannot open files anymore off one of the websites I use. I tried using my laptop with Firefox and it works fine still but not on my desktop. Other browsers work such as Chrome but I prefer Firefox since I use macro Pro Express which works better in Firefox. Not sure why the program is not allowing me to open files anymore as of yesterday afternoon.
Thank you
Firefox
Firefox slows down and/or crashes after a while
First of all, I've been having this problem in various forms for years. I stopped using Firefox years ago and switched to Pale Moon because of it, which was possibly a li… (read more)
First of all, I've been having this problem in various forms for years. I stopped using Firefox years ago and switched to Pale Moon because of it, which was possibly a little better, but still had issues. I now use Waterfox and Tor Browser, and both have issues as well. So it seems to be an inherent issue with the browser itself. I had issues on XP years ago, then on 7 for years, and now on 10. Both 7 & 10 were/are 64-bit for both OS and browser. I use a lot of tabs, and currently have ~120 open in Firefox; however, currently only ~40 are actually loaded, so it's really not that many, yet the problem still exists.
Basically, one of two things happens, or both: after anywhere from less than a day to several days, the browser will slow down or it will crash. When it slows down, even small things take forever. For example, hovering over a tab will take a few to several seconds for the tab to change color indicating it's being hovered over (which also means clicking on a tab to switch to it takes as long), clicking checkboxes in my email is slow and unresponsive, and typing will freeze every few to several characters. When it gets real bad, the browser will say "Not Responding" and even fade out until it comes back, doing this very, very frequently, until it eventually just crashes.
It also doesn't seem like it could be a hardware issue, considering I've experienced this across multiple computers, and I just had Waterfox slow down with the "small" number of tabs open on my current computer (64GB RAM, Samsung 960 Evo) whereas I've had 500+ tabs open on my older computer (32GB RAM, 850 Evo). In fact, when it just happened, I checked the memory usage and it was using ~10GB, with only ~42% of my total memory being used, so it's not like the system was running low causing paging (not that that should make that much difference with my drive). And Windows and all other programs are fine whenever it happens; it's always just isolated to Firefox/Waterfox/Tor/Pale Moon. I did a garbage collection and a cycle collection, neither of which changed the memory usage or made any improvement, so I then did "minimize memory usage," which may have. I say may because the memory usage is now down to 8GB and Firefox is working well again, but I'm not sure if that's what did it. I have e10s set to 7 processes, which I understand makes it use more memory (though 8-10GB seems awfully high) but, as I said, I have more than enough. It almost seems like when the browsers reach a certain memory use, which seems to vary based on the browser and has nothing to do with the amount of memory available, they start having issues. Tor Browser seems to slow down and crash around 3-3.5GB, for example.
Also, it's doubtful it's add-ons, since I've used different ones over the years and with different browsers, I have almost all disabled in Waterfox, and I'm using even less in Tor, and only NoScript is common between them. I'm convinced the core of the browser is just not coded well enough to handle more than a small handful of tabs, but I'm hopeful somebody can provide some guidance to fix the issue, because otherwise I just don't know if I can stay with *fox, as I need stability in a browser.
How to fix window bug in January 29, 2019 update?
After installing the update for Firefox, my ability to control my windows appears to have broken. I can't manually resize them nor can I do it the quick way by pulling th… (read more)
After installing the update for Firefox, my ability to control my windows appears to have broken. I can't manually resize them nor can I do it the quick way by pulling them into corners or against the top of my screen. There appears to be a strange white frame around my browser when I hit the maximize window button, which also forces it into full screen. When in the size it boots up in (the size it had been pre-update), it appears to have something like another, retro window open behind and attached to it. Nothing else seems to be broken thus far, but there was some trouble trying to add photos to this post to give a visual of the problem.
I've never had a problem with Firefox or an update of it before in my life, and I'm at a complete loss as to what to do. Any help would be greatly appreciated.
Get help fixing Firefox hang on Mac
Computer: iMac OS: Sierra Problem: Firefox hangs on start. Safe mode or clean install did not help. The Refresh option helps but only for one time start. On a new start o… (read more)
Computer: iMac OS: Sierra Problem: Firefox hangs on start. Safe mode or clean install did not help. The Refresh option helps but only for one time start. On a new start of Firefox same problem persists.
why do we have to fix crash issue that your update caused
really annoyed that auto update has caused crashing almost every time i click on a site / run a video or turn a page . what has been done that has messed up . and is any… (read more)
really annoyed that auto update has caused crashing almost every time i click on a site / run a video or turn a page . what has been done that has messed up . and is any thing being done about it ?
when going to bank website, my login is automatically put in the fields but the login button can't be picked. i have to reenter the login manually to login??
this only started happening after the last firefox upgrade and it is only a few websites, others all login fine. I tried all different settings, deleted the username/pas… (read more)
this only started happening after the last firefox upgrade and it is only a few websites, others all login fine. I tried all different settings, deleted the username/password from firefox settings but it doesn't help. i literally have the backspace one character of username or password that is saved by firefox and reenter so the login gets highlighted. this is soooo frustrating. Or I can just enter a space in either field and then backspace and login is then high lighted. I'd send screenshots but I really don't want to sent my login information. lol.. I use pnc
Since quantum Firefox is not restoring tabs from the previous sessions but the one before that
New tabs are preserved but existing tabs are not opening the URL they were last closed at. For example, If I am on page 1 of a forum/comic on a tab and I move to page 3 a… (read more)
New tabs are preserved but existing tabs are not opening the URL they were last closed at.
For example, If I am on page 1 of a forum/comic on a tab and I move to page 3 and then close the browser. When I open it is at page 1 again. If I then press next to page 7 as the forum/comic has moved on, read the latest and then maybe close the browser a day later, on re-opening it will open to either 1 or 3.
This is across 3 firefox installations, ON 3 PCs.
I just noticed that Open Tabs were set to sync but I actually have no tab crossover between the browsers and they don't restore unless you choose to being them over so each browser with a particular tab open should update that one on re-open, not take it from an instance that does not have that tab open.
Anyway, it is really starting to pee me of as when I re-open my home instance it is not opening Cyanide and Happiness about 30-40 commics behind the last one read.
It all worked perfectly before Quantum and none of my settings have changed.
Cheers,
Rob.
Firefox crashes
Hi : ) I love Firefox, and I find it simply excellent. But... in the last months Im having lots of FREQUENT crashes. I dont know why. it often crashes (even 20-30 times … (read more)
Hi : )
I love Firefox, and I find it simply excellent. But...
in the last months Im having lots of FREQUENT crashes. I dont know why.
it often crashes (even 20-30 times a day), mostly with an empty page (#argh this page was closed), sometimes the program closes by itself, I restart it, it goes for some minutes or even less, and the the problems are back again.
I tried many solutions: I reinstalled it, I tried the safe modus (it crashes thesame way), disinstalled all the plug ins. disintalled the firefox accelerator. tried windows10 compatibility solutions, I created a new profile. i have the latest version, of course.
I have these issues ONLY with firefox. maybe is the 64 bits version? my laptop is 2 year old.
it does not get any better with the above solutions.
below the copy of a mozilla crash report (there are many I just picked one)
could you please help? what can i Do?
thanks a lot merlino
Firefox 59.0.3 Crash Report [@ ToParticipant ] Search Mozilla Support for this signature How to read this crash report ID: cbf80a5f-748b-4695-9d38-e5a9c0180502 Signature: ToParticipant
Details Metadata Bugzilla Modules Raw Dump Extensions Telemetry Environment
Signature ToParticipant More Reports Search UUID cbf80a5f-748b-4695-9d38-e5a9c0180502 Date Processed 2018-05-02 11:17:11 Uptime 92 seconds (1 minute and 32 seconds) Install Age 97,810 seconds since version was first installed (1 day, 3 hours and 10 minutes) Install Time 2018-05-01 07:42:32 Product Firefox Release Channel release Version 59.0.3 Build ID 20180427210249 OS Windows 10 OS Version 10.0.16299 Build Architecture amd64 Build Architecture Info family 22 model 48 stepping 1 | 4 Adapter Vendor ID
0x1002
Adapter Device ID
0x9850
Process Type content (web) Crash Reason EXCEPTION_ACCESS_VIOLATION_EXEC Crash Address 0x14c129ce020 User Comments Total Virtual Memory 140,737,488,224,256 bytes (140.74 TB) Available Virtual Memory 140,735,797,755,904 bytes (140.74 TB) Available Page File 5,138,169,856 bytes (5.14 GB) Available Physical Memory 4,413,202,432 bytes (4.41 GB) System Memory Use Percentage 40 EMCheckCompatibility
False
App Notes
FP(D00-L1000-W00001000-T000) AdapterVendorID: 0x1002, AdapterDeviceID: 0x9850, AdapterSubsysID: 00000000, AdapterDriverVersion: 15.201.2101.0 D2D1.1? DWrite? DWrite+ D2D1.1+ WR? WR- OMTP? OMTP+
Processor Notes processor_ip-172-31-24-210_us-west-2_compute_internal_7; Processor2015; non-integer value of "SecondsSinceLastCrash" Crashing Thread (0) Frame Module Signature Source 0 @0x14c129ce020 1 xul.dll ToParticipant xpcom/base/nsCycleCollector.cpp:1472 2 xul.dll RemoveSkippableVisitor::Visit(nsPurpleBuffer&, nsPurpleBufferEntry*) xpcom/base/nsCycleCollector.cpp:2867 3 xul.dll nsPurpleBuffer::VisitEntries<RemoveSkippableVisitor>(RemoveSkippableVisitor&) xpcom/base/nsCycleCollector.cpp:1125 4 xul.dll nsPurpleBuffer::RemoveSkippable(nsCycleCollector*, js::SliceBudget&, bool, bool, void (*)(void)) xpcom/base/nsCycleCollector.cpp:2893 5 xul.dll nsCycleCollector::ForgetSkippable(js::SliceBudget&, bool, bool) xpcom/base/nsCycleCollector.cpp:2942 6 xul.dll nsCycleCollector_forgetSkippable(js::SliceBudget&, bool, bool) xpcom/base/nsCycleCollector.cpp:4268 7 xul.dll FireForgetSkippable dom/base/nsJSEnvironment.cpp:1279 8 xul.dll CCRunnerFired dom/base/nsJSEnvironment.cpp:1974 9 xul.dll std::_Func_impl_no_alloc<bool (*)(mozilla::TimeStamp), bool, mozilla::TimeStamp>::_Do_call(mozilla::TimeStamp&&) vs2017_15.4.2/VC/include/functional:299 10 xul.dll mozilla::IdleTaskRunner::Run() xpcom/threads/IdleTaskRunner.cpp:62 11 xul.dll nsThread::ProcessNextEvent(bool, bool*) xpcom/threads/nsThread.cpp:1040 12 xul.dll mozilla::ipc::MessagePump::Run(base::MessagePump::Delegate*) ipc/glue/MessagePump.cpp:97 13 xul.dll mozilla::ipc::MessagePumpForChildProcess::Run(base::MessagePump::Delegate*) ipc/glue/MessagePump.cpp:301 14 xul.dll MessageLoop::RunHandler() ipc/chromium/src/base/message_loop.cc:319 15 xul.dll MessageLoop::Run() ipc/chromium/src/base/message_loop.cc:299 16 xul.dll nsBaseAppShell::Run() widget/nsBaseAppShell.cpp:157 17 xul.dll nsAppShell::Run() widget/windows/nsAppShell.cpp:348 18 xul.dll XRE_RunAppShell() toolkit/xre/nsEmbedFunctions.cpp:874 19 xul.dll mozilla::ipc::MessagePumpForChildProcess::Run(base::MessagePump::Delegate*) ipc/glue/MessagePump.cpp:269 20 xul.dll MessageLoop::RunHandler() ipc/chromium/src/base/message_loop.cc:319 21 xul.dll MessageLoop::Run() ipc/chromium/src/base/message_loop.cc:299 22 xul.dll XRE_InitChildProcess(int, char** const, XREChildData const*) toolkit/xre/nsEmbedFunctions.cpp:700 23 firefox.exe content_process_main(mozilla::Bootstrap*, int, char** const) ipc/contentproc/plugin-container.cpp:63 24 firefox.exe NS_internal_main(int, char**, char**) browser/app/nsBrowserApp.cpp:280 25 firefox.exe wmain toolkit/xre/nsWindowsWMain.cpp:112 26 firefox.exe __scrt_common_main_seh f:/dd/vctools/crt/vcstartup/src/startup/exe_common.inl:283 27 kernel32.dll BaseThreadInitThunk 28 ntdll.dll RtlUserThreadStart
Show other threads
Why can't I access my bank account on your site?
Tried to access my online bank account from your website but got a message that it's not a secure site. I called my bank who told me that it's because of one of your upda… (read more)
Tried to access my online bank account from your website but got a message that it's not a secure site. I called my bank who told me that it's because of one of your updates. How can I fix this issue? I can access my account from other sites, just not yours.
I keep losing the ability to download things
Something that I think first began happening in the last 4-6 months. I can fix it by doing the Firefox "refresh/restart" but it keeps coming back. I had to do a refresh o… (read more)
Something that I think first began happening in the last 4-6 months. I can fix it by doing the Firefox "refresh/restart" but it keeps coming back. I had to do a refresh on March 10th and now I'm having the same problem again. Basically it's unable to download anything. Email attachments, files from a website. A pdf from a facebook chat log. Firefox acts just like it does when you normally go to download a file. Brief pause, some activity in the bottom left corner. Everything appears exactly right except instead of that little extra window popping up to confirm how you want to save it or where. That window never pops up and nothing happens. No files show up in my download history or default download locations. I only use 3 add ons. Firefox Lightbeam, Flagfox and noscript. But even if I disable all of them and restart my browser the problem persists. So basically I'm opening up other browsers and copy pasting the URL's into them to quickly download stuff because my preferred browser keeps losing the ability to download things :/ and it's annoying to keep doing the restart option and toggle the few menu settings/background I have back on.
Latest update removed logins, bookmarks. "old firefox" not present
As above. FF installed the update despite the checked option to NOT install automatically. NO "old firefox" folder was created-anywhere. No other profile is present tha… (read more)
As above. FF installed the update despite the checked option to NOT install automatically. NO "old firefox" folder was created-anywhere. No other profile is present that has the old data. My adult daughter's grad school laptop. Years of bookmarks, logins and I do not know what all ARE GONE!! I allowed FF to download but NOT INSTALL-since it was not my machine and I wanted to avert any disaster (I, in fact, looked at the options first, to make sure) NOW WHAT?? Is that is a bug?? Why was there no "old FF" created? Why did it install regardless of instructions to the contrary. Is there some other place to look? She does not seem to have any automatic backups for FF profiles.
Visiting websites causes individual tabs to crash: "Gah Your tab crashed" error
This suddenly started happening about a week ago. (~Oct 17th or so). When I go to some websites (for example, mail.yahoo.com) the tab will crash after a few seconds of … (read more)
This suddenly started happening about a week ago. (~Oct 17th or so). When I go to some websites (for example, mail.yahoo.com) the tab will crash after a few seconds of browsing. I will get the "gah, your tab crashed" error. Clicking on the reload tab button reloads the page, shortly after it crashes again.
I have followed the steps outlined in the help section (for example, check for malware, install another version of Firefox, start in safe mode with add-ons disabled - I do not have any add-ons installed to begin with), and am still having the problem. I have updated to the beta version of Firefox and it's still happening.
Here is the crash report, but it is not for individual tabs. It's for when the entire program crashes.
Would really appreciate help in resolving this, as I do not want to resort to IE or Chrome for my browser!
Unsubmitted Crash Reports Report ID Date Crashed 2ac93996-7462-4266-ba37-b3f1e08d503c 10/25/2017 3:50 PM 5e5c82d9-e534-46df-a4f3-ea21d9d697d8 10/25/2017 12:09 PM d0473e38-886a-478d-9493-8016fed307af 10/25/2017 11:55 AM 6b776bd6-660f-45c9-922c-67f26ef086ca 10/17/2017 4:55 PM fd82b83c-9897-4f5d-b162-85093cf575e5 10/17/2017 4:52 PM 48ba131d-5d23-4e8e-bdbc-e36959e9d848 10/17/2017 4:52 PM 3f5f82ee-b924-4da7-921b-3df72fcbd5e7 10/6/2017 3:17 PM 6d38dab5-8b0a-4e92-8f52-e58d5b8fe8aa 9/10/2017 1:44 PM
Some of my bookmarks(in the bookmark toolbar) reset daily.
Hey, like i said: some of the bookmarks in my toolbar go missing every day. I can set them back via the bookmark backup option, but a day later they will be gone again an… (read more)
Hey, like i said: some of the bookmarks in my toolbar go missing every day. I can set them back via the bookmark backup option, but a day later they will be gone again and i have to reset them again. Any idea why this is happening? I use firefox on my PC and Laptop... is this a synchronisation issue?
I cannot restore my bookmarks. What do I do?
I opened up Firefox today and almost all my bookmarks are missing. I tried restoring, but all the backups are also missing the bookmarks. I tried exporting the bookmark… (read more)
I opened up Firefox today and almost all my bookmarks are missing. I tried restoring, but all the backups are also missing the bookmarks. I tried exporting the bookmarks to HTML. That is not working. There is only one Firefox profile. Running in safe mode did not help.
There is a crash report from April 30, 2018. Version 60.0.1(20180516032328) was installed on May 19, 2018.
Firefox crashes
Firefox is crashing every time I try to download and/or save something. Happens in Safe Mode. (Same thing is happening in Chrome, but not in Edge). Recent crash reports: … (read more)
Firefox is crashing every time I try to download and/or save something. Happens in Safe Mode.
(Same thing is happening in Chrome, but not in Edge).
Recent crash reports: bp-675e07fc-4d53-4807-8dc6-a37340190102 2019-01-01, 8:18 p.m. bp-4831347e-a0a9-460c-904c-00b020190102 2019-01-01, 8:18 p.m. bp-f1a3ea5d-aad7-42cc-bb06-c92fb0190102 2019-01-01, 8:18 p.m. bp-311f37e7-bce1-48b1-8fd2-be29b0190102 2019-01-01, 8:18 p.m. bp-836595f9-79c2-49f9-b62a-ad07a0190102 2019-01-01, 8:18 p.m. bp-73a5f978-0039-40b5-a0cd-aa8ef0180909 2018-09-08, 7:40 p.m.
Google Sheets - using + or * signs don't move the cursor, so previous cell address is overwritten in the formula
[Added an attachment to simplify the explanation] Suppose that I want to write the formula A1+A2 (or A1*A2). If I click A1 and then use the '+' sign. The sign it appears … (read more)
[Added an attachment to simplify the explanation]
Suppose that I want to write the formula A1+A2 (or A1*A2). If I click A1 and then use the '+' sign. The sign it appears right after the cursor, so the cursor it's now between the A1 and the '+' sign, and the A1 text in the formula remains -I would say- selected as if nothing was written. So whatever I write or click afterwards overwrites the A1 cell reference making it impossible to write a formula.
I'm in Win10 with Firefox v69.0, both latest versions in English with a Spanish Intl. keyboard and layout. Checked in a couple of spreadsheets including a blank one.
Things that I have already tried:
- Disabled all add-ons on all tests
- Tried doing the same on Chrome, Opera, Edge (edgeHTML), Safari and FF for Mac. Only happens in FF both Mac and Win.
- It only happens when the previous cell was introduced using the mouse or the arrow keys, not if it was written.
- Only happens when using the '+' (or '*') from the regular keyboard, not the one from the numerical keypad.
- Switched to Spanish Windows and Firefox. Doesn't work either.
- Tested old Firefox versions, including, ESR.
- Changed the keyboard layout. With some of them it works (US, UK, US_Intl, FR, PL programmers) and with others doesn't (ES, DE, IT, FI and serbian). Moreover, few of them (FR and FI) works for one sign (+ or *) but not for the other.
Any ideas? Thanks
Firefox crashes when downloading a file and choosing "open with"
So every time I try to download a file and choose "open with" (instead of "save file"), the file opens and then Firefox crashes. It does this on any website, any file ty… (read more)
So every time I try to download a file and choose "open with" (instead of "save file"), the file opens and then Firefox crashes. It does this on any website, any file type. If I choose "Save File" instead, it downloads the file and there are no problems (it just adds the extra step of navigating to the folder where the file was downloaded to open it). I have completely uninstalled Firefox, deleted every trace of it from my PC (appdata, Program Files, registry, etc), and reinstalled. No change, still crashes every time I choose "Open with". This has been going on for at least a few months I think.
Firefox deleted everything
Yesterday was fine and switched off. This morning took a long time to load, everything looked normal, Thunderbird works fine, then open Firefox, just the basic start page… (read more)
Yesterday was fine and switched off. This morning took a long time to load, everything looked normal, Thunderbird works fine, then open Firefox, just the basic start page, all bookmarks, addons and history gone. The Profile is dated today and seems empty of data.
Did Firefox do an automatic update? and how can I get back all my data?
Regards Drachsi
PS. also had to re-register as my Mozzila login details don't work any more.
Somethings probihibits clicking on a button
I try to login to a site but I cannot click the Login button. When I hover over the button my cursor turns in to a 'forbidden' sign. Could not capture this in a screen sh… (read more)
I try to login to a site but I cannot click the Login button. When I hover over the button my cursor turns in to a 'forbidden' sign. Could not capture this in a screen shot, but see attachment for a similar image.
I cleared the cache, removed the history , disabled all add-ons an extensions. Still the same. On Chrome and IE it works ok....
I just updated to the latest Firefox & now when everytime I start Firefox my tabs are gone & there are empty tabs.
The solutions you offer do not help. Please advise how to fix it. Can I roll back to previous version Firefox when everything was working fine. I am using Windows 10 Home… (read more)
The solutions you offer do not help. Please advise how to fix it. Can I roll back to previous version Firefox when everything was working fine. I am using Windows 10 Home. Need your help ASAP.