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firefox keep crashing while signed in to the "firefox account"

it started from yesterday... when i open firefox after a minute or less the browser suddenly close all tabs and show me a report crash windows. . my windows specification… (read more)

it started from yesterday... when i open firefox after a minute or less the browser suddenly close all tabs and show me a report crash windows. . my windows specifications:

  • Windows 10 Pro
  • version: 1909
  • OS Build: 18363.1440

browser: Firefox version 87.0 (64-bit)

I tried this options but didn't help me and crash didn't stop:

  1. open it in safe mode.
  2. refresh browser option.
  3. disable and delete all extentions.
  4. delete cookies and web data button.

. there is some information that i noticed. I unistall and install again and until I didn't sign in to my "firefox account" on the top right corner of the browser, it didn't crashed. but still I want my account, passwords, bookmarks, ect... i sign in and crash started. i goes to appdata and delete firefox folder, start the browser again, my sign in to firefox account disappeared and the browser stopped from crashing. also the crash happened immediately after hitting sync now and happened a few seconds after going to firefox account settings. and it's happening after around a minute when i do absolutely nothing after opening the browser or go to website such as youtube. please help me. even though using another browser is crash-free but i wish to stay using firefox (with my firefox account)

Asked by mohammad ghaznavi 1 week ago

Last reply by FredMcD 6 days ago

SmartBlock on Update 87.0 (64 bit) Breaking Sites

Always browsed in Private mode with Strict tracking controls. All sites worked, including videos. After update to 87.0, videos will not run on sites. I've added nothing e… (read more)

Always browsed in Private mode with Strict tracking controls. All sites worked, including videos. After update to 87.0, videos will not run on sites. I've added nothing else since the update and have not changed any settings. I would prefer to not go to "Standard" controls. Any help or advice out there for someone who is definitely not a computer guru??? Many Thanks!

1) I tried turning off Protection: no help. 2) I tried the about:config recommendation: sorry, no change. And if it takes more then that to solve it, it's way above my head! Thanks!

Asked by jokrpkr 6 days ago

Last reply by John_3_16 3 days ago

i lost all sync data after resetting my password

i have just deleted all firefox files on my computer and re-install it after that i trusted that all my information can be restored just by signing-in with my account an… (read more)

i have just deleted all firefox files on my computer and re-install it after that i trusted that all my information can be restored just by signing-in with my account and for some reason i put my password and it didn`t sign me in so i tried resetting my password after that i look at my passwords & Logins and it all was GONE ! i made most of my accounts with the random password service that FireFox provides So is there ANY way that i can contact mozilla to bring my important information back PLEASE ?

Asked by ahmad.s.bohassan 4 days ago

Last reply by FredMcD 3 days ago

www.jerusalem.muni.il. PR_CONNECT_RESET_ERROR

Hello world, I'm writing from France. I cannot reach this site : www.jerusalem.muni.il It's the site of the municipality of Jerusalem, very very generic... The error mess… (read more)

Hello world,

I'm writing from France. I cannot reach this site : www.jerusalem.muni.il It's the site of the municipality of Jerusalem, very very generic... The error message of (all) my browser is PR_CONNECT_RESET_ERROR My Mozilla is up to date. Any help ? Thanks by advance (it's for answering a job offer on this site, in hebrew) Eric

Asked by Eric BB 3 months ago

Last reply by Tymcat 1 month ago

Disable or Uninstall HTTPS-Only Mode

I decided to install HTTPS-Only Mode and now realize I've made a mistake because most of the sites I try to contact make me switch to HTTP anyway. So I want to disable or… (read more)

I decided to install HTTPS-Only Mode and now realize I've made a mistake because most of the sites I try to contact make me switch to HTTP anyway. So I want to disable or uninstall HTTPS-Only Mode, but I can't figure out how to do it. In the article that sucked me in, HTTPS-Only Mode in Firefox, I chose Enable/Disable HTTPS-Only Mode, but it doesn't tell you how to disable. First, it says click on the Menu button, but there is no menu button on that page, so you can't carry out subsequent steps. Second, I marked the button Don't Enable the HTTPS-Only Mode and re-started, but that did nothing to disable the mode. Third, that left me with Turn off HTTPS-Only Mode for certain sites, which is far too tedious. I tried clicking on OFF but only Temporarily OFF appears to be enabled. I can't believe I can't get out of this. Before the browser automatically chose HTTP or HTTPS, which was fine and I shouldn't have accepted the HTTPS-Only Mode.

Someone already asked to de-install HTTPS Everywhere, which sounds like the same thing. It was marked solved, but in fact the two answers were merely descriptive and thus useless. Please help.

Asked by ebachrach@hotmail.com 3 months ago

Last reply by cor-el 3 months ago

Amazon password

Every time I install an update my Amazon password no longer works. And, I mean every time. This has been going on for the last 6-12 updates and I am forced to go into my … (read more)

Every time I install an update my Amazon password no longer works. And, I mean every time. This has been going on for the last 6-12 updates and I am forced to go into my Amazon account from another browser and change my password. I know the password being used in FF is correct because I use LastPass. This doesn't happen with any other browser. I've loved FF for years but this is totally unacceptable and I'm starting to like Edge. Any suggestions.

Asked by nataharli 2 months ago

Last reply by jonzn4SUSE 2 months ago

My laptop location in Firefox is Old data

My laptop location in Firefox is using my former home location. But when I do the same Weather Google Search or Google Map website in Chrome, the location is my current … (read more)

My laptop location in Firefox is using my former home location. But when I do the same Weather Google Search or Google Map website in Chrome, the location is my current location in North Carolina. This true whether I'm logged into my Google account or not Signed in to my Google account.

In Firefox I've checked Tools/Options/Privacy & Security/Permissions/Location/Settings. It lists 3 sites that have asked for access to my Locations: google, home depot and BedBathBeyond. Yet when I use Google to search "weather", it gives me Wayne NJ. This section will not let me add Google Maps.

In Security I changed Block Pop-ups to continue to have a checkmark but added google.com and maps.google.com as exceptions and restarted Firefox. Google Maps still shows Wayne NJ and weather sometimes shows North Carolina but mostly shows Wayne NJ

Are there any other settings in Firefox I need to update? Or are there settings in Windows I need to update.? I'm using Windows 10 and Firefox 85.0

Asked by emdwayne20 2 months ago

Last reply by delius1967 6 days ago

Firefox printing problem

Recently I've noticed that I am unable to print from Firefox. It doesn't matter if I print to a PDF or a real printer: I get the same error every time: "Print Preview Err… (read more)

Recently I've noticed that I am unable to print from Firefox. It doesn't matter if I print to a PDF or a real printer: I get the same error every time: "Print Preview Error, An error occurred while printing." If I do attempt to print to a PDF, the result is a malformed file that throws a sharing violation if I attempt to view it before closing Firefox.

I have tried all the various reset printer config settings on the help page Mozilla printer help , and even tried reinstalling FF. Everything else is OK.

Suggestions are welcome.

Asked by drmdemmer 2 months ago

Last reply by fredex 3 weeks ago

On Screen Keyboard will not open, Surface Pro 7

I'm using a Surface Pro 7, running Win10H. Firefox had a brief period when I first installed it where the on screen keyboard would appear and work, that stopped after a f… (read more)

I'm using a Surface Pro 7, running Win10H. Firefox had a brief period when I first installed it where the on screen keyboard would appear and work, that stopped after a few hours and has not worked since. I fiddled with the settings on both Firefox and my surface, though nothing has changed. Un/re-installing did not help, thought it could reset something. Any fixes or advice would be greatly appreciated.

For clarification, the Accessibility Menu on-screen keyboard does work, but the tablet-specific larger keyboard does not function. It does open and type in other applications.

Asked by Big Daddy 1 month ago

Last reply by Drew_Mac 2 weeks ago

Printer not always using the default PDF printer

Just after the most recent FF update I noticed , from time-to-time, that when I print FF is using the FF printer mode instead of the default Adobe Acrobat printer mode. I… (read more)

Just after the most recent FF update I noticed , from time-to-time, that when I print FF is using the FF printer mode instead of the default Adobe Acrobat printer mode. It doesn't happen all the time, but it happens. My options screen still shows Adobe as the default printer mode. So, I don't understand why this is happening. I look forward to anyone's comments. Thanks

Asked by arejfour 1 month ago

Last reply by xian 1 day ago

Image information on webside not possible

Ich kann keine Bildinformationen mehr abrufen bei Klick mit rechter Maustaste ins Bild. Die war bisher immer möglich gewesen. Danke E. Palm Translation I can no longer c… (read more)

Ich kann keine Bildinformationen mehr abrufen bei Klick mit rechter Maustaste ins Bild. Die war bisher immer möglich gewesen.

Danke

E. Palm


Translation I can no longer call up any image information on a website by clicking the image with the right mouse button. So far it was always possible.

Thanks for answer

E. Palm

Asked by elfriede.palm 1 week ago

Last reply by Scribe 1 week ago

Open another instance of Firefox to isolate it from addons

Hello, I like Firefox unfortunately all browsers are so 1999... It is impossible to use without addons, if you browser internet a lot and have opened a lot of tabs and wi… (read more)

Hello,

I like Firefox unfortunately all browsers are so 1999... It is impossible to use without addons, if you browser internet a lot and have opened a lot of tabs and windows. I bumped into this article: https://support.mozilla.org/en-US/questions/1155401 Saying: this will open another instance of Firefox. But nothing is bulletproof! So ask, if this will isolate me from addons, which I would open in first instance of Firefox.

Thanks for help.

Asked by empleat 6 days ago

Last reply by jscher2000 5 days ago

Virtual camera not showing up anymore in pull down menu after latest update

Hi there, I am using firefox for a long time in a pleasant manner for all web activty. Recently I have updated to V87.0 and ever since that moment I cannot select OBS vir… (read more)

Hi there,

I am using firefox for a long time in a pleasant manner for all web activty.

Recently I have updated to V87.0 and ever since that moment I cannot select OBS virtual camera anymore in the camera drop down choice menu if I wish to mix this virtual cam into a video conference. It simply does not show the obs camera and the obs virtual camera in the drop down list anymore.

In MS teams I can select OBS virtual camera and when using Edge for example it does work fine just as it previously did in FF as well.

I hope someone can relate and solve this

Kind regards Bart

Asked by bartdieben 6 days ago

Last reply by jonzn4SUSE 5 days ago

Read Cookies

I used to be able to see what the cookies were storing. When I tried to do that just now I only have the choice to delete it or not. What happened to viewing them? … (read more)

I used to be able to see what the cookies were storing. When I tried to do that just now I only have the choice to delete it or not. What happened to viewing them?

Asked by tomhogan1 6 days ago

Last reply by cor-el 6 days ago

File moved or missing when I try to open using Firefox or another app

When I click on a link to download a file and I select the option to open using Firefox or to open using an application for the drop down, I can see the download progress… (read more)

When I click on a link to download a file and I select the option to open using Firefox or to open using an application for the drop down, I can see the download progress on the task bar, but the downloaded file list shows "File moved or missing".

So far, the only way for me to look at a linked file is to Save File to a specific location. If I save the file, then the Download list shows size and time info. If I double click, the file opens in Firefox. I can open from the saved location using another application.

Where is Firefox saving the temporary file when I selected one of the options for opening the file directly? Why won't Firefox properly save that location in the Download list? What setting(s) do I need to change so that this function works properly?

Thanks for any help!

Asked by tlynch525 6 days ago

Last reply by cor-el 6 days ago