Showing questions tagged: Show all questions

Bookmarks list returns to top

Hi Since the latest update of Firefox, if I am clicking on a bookmark at the bottom of my bookmarks list, when I then access the bookmarks list again the bookmarks list a… (read more)

Hi Since the latest update of Firefox, if I am clicking on a bookmark at the bottom of my bookmarks list, when I then access the bookmarks list again the bookmarks list always returns to the top, so I have to scroll down again to the bottom, as my bookmarks list is quite long. It never did this before and would always remain at the same point in the bookmarks list when I opened them. Any help would be appreciated. Thanks

Asked by rogerbrauer 1 month ago

Last reply by AliceWyman 4 weeks ago

Bookmarks Menu List

Hello, I've noticed a change since the last update and don't understand why? When opening the bookmarks tab I would get the drop down of a long list of links I have sav… (read more)

Hello, I've noticed a change since the last update and don't understand why?

When opening the bookmarks tab I would get the drop down of a long list of links I have saved. I sometimes bunch them into groups so when looking down the long list, I can see the link I want better when more than one are from the same website.

But my issue is that when I went through the list and found that group of links, I could click onto one to open the page. In the past before the update I could click on the bookmarks drop down again, and still see the same area of links I had just clicked on.

Now when the bookmarks drop down closes it defaults to the top of the list and I need to scan down to find the links I was looking at again. Why? Yes when I closed the browser off and reopened it the bookmarks list would start at the top again. But if left opened I could click on the bookmarks tab and it would open to the same link area I clicked onto last.

Is there a way in settings I can reverse this annoying, unnecessary change.

A word to the Firefox workers that like changing things for no reason. I use Firefox because I like the things your browser has that the others don't. Keep taking the little things away that people like, which you seem to keep doing, then my favourite browser will just become "The same old s#*@" like all the others.

Asked by ShadowAD 1 month ago

Last reply by andyross 1 week ago

Add-on icons have disappeared from toolbar and don't appear in Customize menu

Is this a new "feature?" The add-ons that I need to interact with frequently have vanished from my toolbar and can't be re-added; they don't appear as options in Customiz… (read more)

Is this a new "feature?" The add-ons that I need to interact with frequently have vanished from my toolbar and can't be re-added; they don't appear as options in Customize.

I've DONE the "delete extensions.*" thing and the problem still exists. I even tried creating a new profile, but the icons didn't appear as I installed the extensions. It's as though Firefox has unilaterally decided to remove this feature and didn't warn users about it.

I still HAVE the add-ons and can access them from the add-ons list, but that's inconvenient since there are only a few that I really need to interact with; the rest can stay out of sight and quietly do their thing.

Is this a bug that crept into the latest update, or is it something that you're wishing on users? I've loved Firefox for years for its privacy focus, flexibility and customizability; please don't take an ease-of-use feature away from us.

Asked by jbstory 1 month ago

Last reply by cor-el 1 month ago

Tabs bar BELOW bookmarks bar

Hello, Yes, indeed, another occurrence of this everlasting request. I don't want to see the word 'userchrome.css' or 'addon' at all in any of the answers that might be … (read more)

Hello,

Yes, indeed, another occurrence of this everlasting request.

I don't want to see the word 'userchrome.css' or 'addon' at all in any of the answers that might be provided.

The question is: when will it be finally possible to have an option in the settings so the user can choose to have the tabs bar BELOW the bookmarks bar. After so many years and so many requests from so many people, how is it possible we have never been heard ?

How to officially raise a complaint / request to the teams taking this kind of decisions ?

Thank you.

Asked by The Naja 2 months ago

Last reply by Paul 1 month ago

Update not working from HELP>ABOUT

I used to have Firefox update itself using automatic updates, and occasionally I would manually trigger an update by checking the HELP>ABOUT menu. For some time now, I… (read more)

I used to have Firefox update itself using automatic updates, and occasionally I would manually trigger an update by checking the HELP>ABOUT menu. For some time now, I am getting an error message inside the ABOUT pop-up window. The current message is "Unable to check for updates due to internal error".

I've un-installed and re-installed several times. It doesn't happen on other computers I own where updates work just fine.

I tried searching, but couldn't find anything relevant

Any ideas how to fix this?

Thanks !

Asked by pomerus 2 months ago

Last reply by sheepgate 6 days ago

Coinbase, Ebay and More. Oh my.

I couldn't get into Coinbase today. And now I can't get into Ebay and others through the browser. I called Coinbase and they said I was the fifth person to call that use… (read more)

I couldn't get into Coinbase today. And now I can't get into Ebay and others through the browser.

I called Coinbase and they said I was the fifth person to call that uses Firefox.

So. I guess I just wanted to tell someone!

Thanks!

Brion

Asked by Brion 2 months ago

Last reply by Bithiah 2 months ago

Security Certificate Revoked

I use FireFox with Windows 10. Recently I had a website that would not allow me to pay no matter what. Their Techs had me do EVERYTHING - - including deleting and changi… (read more)

I use FireFox with Windows 10.

Recently I had a website that would not allow me to pay no matter what. Their Techs had me do EVERYTHING - - including deleting and changing all kinds of settings. Still nothing worked. (I don't even know how to get back normal settings, but I don't trust anyone and have all kinds of permissions turned off). Then they told me it was a problem with their website. This process took over 6 hours speaking with many multiple morons worldwide.

Now, another website will not function normally - it says SEC_ERROR_REVOKED_CERTIFICATE.

How can I fix this?

I already emailed and told them to renew their certificate.

Any ideas?

Thanks!

Asked by kaaraa99 2 months ago

Last reply by cor-el 2 months ago

Trouble when I sign in my Firrefox, a Facebook group over rides my sign in.

I use Firefox to sign into my Google, each time I do however another group pg. from Facebook seems to over ride my going in. I am not a part of this group & I don't … (read more)

I use Firefox to sign into my Google, each time I do however another group pg. from Facebook seems to over ride my going in. I am not a part of this group & I don't know what to do to stop this from happening. I always have to click onto a new tab for Firefox to come up for my pg. to come up & I delete that FB group pg. But this happens to me every time I sign in. I do not know what to do here. Why does this happen as I am not as I mentioned have any part of this group that pops in from FB. I am a senior & not very tech, so please I need help on this matter. Thank you very much. I don't know what else to do here.

Asked by jan2roy2 2 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago

Error code: PR_CONNECT_RESET_ERROR

I keep getting this msg for my amazon acct and other accts I've used on this same laptop for years. Now all of a sudden I get this msg: Error code: PR_CONNECT_RESET_ERROR… (read more)

I keep getting this msg for my amazon acct and other accts I've used on this same laptop for years. Now all of a sudden I get this msg: Error code: PR_CONNECT_RESET_ERROR

Please advise how to fix this matter

Asked by MPolo62 2 months ago

Last reply by jonzn4SUSE 2 months ago

Facebook Browser Push Notifications won't Toggle On

Hello! Recently switched from Chrome to Firefox. I wanted to get browser push notifications from Facebook, specifically Messenger, but it won't toggle on for some reason.… (read more)

Hello! Recently switched from Chrome to Firefox. I wanted to get browser push notifications from Facebook, specifically Messenger, but it won't toggle on for some reason. When I refresh the page, it's still off. I've allowed Facebook.com permission to send notifications, cleared cookies and cache, and even uninstalling Firefox extensions, but no luck. Any help?

Asked by Chloie 2 months ago

Last reply by cor-el 4 days ago

How to Fix Hotkeys, Including Copy/Paste. None of the suggestions are appropriate. No CTRL+C or CTRL+V don't work in the browser or outside. No the context menu with right click doesn't not work either.

I'm not going to fight with this very long, this will instantly make me go back to chrome or even edge. I might even go to opera, as all the suggested forums when search… (read more)

I'm not going to fight with this very long, this will instantly make me go back to chrome or even edge. I might even go to opera, as all the suggested forums when searching this issue get too deep, too technical, and too much time for me even to bother with on a browser. It's easier to install another one and should not even be this way in the first place.

That being said, it's usually not hard to fix these issues by simply disabling the way firefox copy/pastes intelligently. I don't want it to be intelligent. I want pure text only.

I do not understand why CTRL+C and CTRL+V isn't working. Even when I try to take the text I TYPED, out into a text document, I copy, and don't even get CLOSE to what I see I'm copying, this is ultterly the worst bug I've ever seen. It doesn't even make sense, all my paragraphs are backwards, sentences in the wrong places. A simple copy and paste, should copy and paste not modify the contents. If it can't see what I'm typing then it has a problem. I can see it fine. It's simply an unusable program 2 days after switching.

So where's the setting (If not any please let me know I'll uninstall immediately) to fix this. I want firefox only to copy raw text data period every time. I don't care if it has HTML code etc, I'll just cut the edges off. All I want is text only.

To add to this, this seems to be a multiple faceted issue. CTRL+Z fails to work properly. CTRL+X fails to cut properly. CTRL+Y fails to redo properly. Everything has completely butchered my long explanations and technical support making this browser absolutely useless to me. I'd rather have internet explorer 6 than this.

Asked by sickologyy101 3 months ago

Last reply by Hà Văn Hùng 2 months ago

Google Is Killing Firefox Browser

Google with Captcha is killing Firefox. Captcha constantly comes up in Firefox and stalls browsing. Not as much of an issue with Google Chrome. Often stuck for ages en… (read more)

Google with Captcha is killing Firefox.

Captcha constantly comes up in Firefox and stalls browsing.

Not as much of an issue with Google Chrome.

Often stuck for ages entering Captcha nonsense in Forefox.

What can Firefox people do about this crap?

Asked by oznewmedia 3 months ago

Last reply by lukeprisco53 3 months ago

How to move tabs from bottom of window back to top below Menu Bar?

Not sure why, but the tabs suddenly moved to the bottom of my screen. How do I get them back to the top? Also, once I get the tabs back up top, how do I get back the plus… (read more)

Not sure why, but the tabs suddenly moved to the bottom of my screen. How do I get them back to the top? Also, once I get the tabs back up top, how do I get back the plus sign to add a new tab?

(I'm on Firefox 108.0 in Windows 10 21H2. I believe the problem started when 108 loaded.)

Asked by K in NC 3 months ago

Last reply by cor-el 3 months ago

Will pinned tabs bug ever be fixed?

I randomly lose my pinned tabs and previous sessions in Firefox. It is really frustrating and it is causing me to lose time and work. Everything works fine for month or … (read more)

I randomly lose my pinned tabs and previous sessions in Firefox. It is really frustrating and it is causing me to lose time and work.

Everything works fine for month or so and then suddenly all is lost. No recently closed tabs, no recently closed windows, no pinned tabs, nothing! All I can do is go to History and try to find them there. This keeps happening for years it seams and I see that there are other having the same issues reported but they are being ignored.

Is this ever going to be even considered to be a bug?

I will probably migrate to Edge since I used it on my work PC and never had this issue.

Asked by zoran.petrovic.87 3 months ago

Last reply by jonzn4SUSE 3 months ago