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New version added a toolbar icon for Extensions that can't be moved, removed, or hidden.

Firefox applied an update and now there is a puzzle piece icon on my toolbar for extensions at the top right. I have tried to edit my toolbar but that icon can't be moved… (read more)

Firefox applied an update and now there is a puzzle piece icon on my toolbar for extensions at the top right. I have tried to edit my toolbar but that icon can't be moved, removed, or hidden and it's where my bookmarks icon usually is which is messing with my work flow a lot. I work very fast and have years of muscle memory of clicking the first icon at the top right to open bookmarks and now I keep opening extensions.

Asked by kodack 1 week ago

Last reply by cor-el 1 week ago

Firefox 109.0 - Forced "Extensions" icon

I will be to-the-point: Firefox 109.0 has forced the "extensions" icon (a puzzle piece) on my Bookmarks toolbar. (1) I do not wish for it to appear there (2) I am not giv… (read more)

I will be to-the-point: Firefox 109.0 has forced the "extensions" icon (a puzzle piece) on my Bookmarks toolbar.

(1) I do not wish for it to appear there (2) I am not given the possibility to remove it from the "Customise toolbar" screen

Please assist.

Asked by hevinroyal 1 week ago

Last reply by cor-el 1 week ago

How do I remove the Extensions tab in the browser?

So I just updated to version 109.0 of Firefox, and I spotted something new in the thing. I see something called 'extensions' right next to the icon for open applications … (read more)

So I just updated to version 109.0 of Firefox, and I spotted something new in the thing. I see something called 'extensions' right next to the icon for open applications menu. I tried to drag this into the list of things you could hide in the customize toolbar section and there seems to be no way to remove it via right click either. Can someone help here?

I'm including an image of the icon in a screenshot, with a red box indicating the icon/tab/whatever in question.

Asked by Marc7 1 week ago

Last reply by jscher2000 - Support Volunteer 1 week ago

Google sign-in pop-up persists after disabling

Hello Mozilla Support, Google sign-in pop-up persists after disabling it. I have searched the web for this solution, enacted them, but the problem persists even after I h… (read more)

Hello Mozilla Support, Google sign-in pop-up persists after disabling it. I have searched the web for this solution, enacted them, but the problem persists even after I have turned off the feature in my Google account. (See my attached images.) Some posts have commented that the problem persists in the Firefox browser, but not in other browsers. Thank you for support.

Asked by DJ Dirk 4 weeks ago

Last reply by timestreasures 3 days ago

Can't disable pop-up sign-in with google prompt at Twitter, via Firefox

disable pop=up sign-in with google prompt LAPTOP WINDOWS 11 FIREFOX 105.0.3 64-BIT 1. Over the last few days I have been getting a sign in with Google prompt on most web… (read more)

disable pop=up sign-in with google prompt LAPTOP WINDOWS 11 FIREFOX 105.0.3 64-BIT 1. Over the last few days I have been getting a sign in with Google prompt on most websites I visit. Please refer to the photos. This looks identical to the Google generated promt, however in my Google account settings I have this option turned off. Is this a Google bug or a Firefox thing? With all the other annoying popups these days, this is just another irritation frustration to view a website.

I USE DEV TOOLS from FIREFOX TOOLS TO FIGURE OUT IF IT'S FIREFOX OR GOOGLE CAUSING ISSUE. HERE IS ONE OF 50 LINES RELATING TO GOOGLE/TWITTER/FIREFOX CONVERGENCE

(ALSO, I USE UBLOCK & LASTPASS)

LINE FROM DEVELOPER CONSOLE WHEN I OPEN TAB TO TWITTER LOG-ON PAGE:

20:36:03.881 Google Analytics and Tag Manager is being shimmed by Firefox. See https://bugzilla.mozilla.org/show_bug.cgi?id=1713687 for details. sandbox eval code:1:9

I DON'T WANT TO CLOSE THIS POP-UP BUTTON EVERYTIME I GO TO LOG IN AT TWITTER, IT'S NEW. I HATE IT. HAVE DELETED TONS OF UNKNOWN FILES IN MY USER FOLDERS TODAY, NOTHING HELPED (LOCAL/GOOG FOLDER & TEMP FOLDERS). MAYBE I NEED TO RESET SOMETHING IN CONFIG OR A REGEDIT SETTING FOR FIREFOX. I'LL DO ANYTHING. Thanks!

Asked by MirMarUS 3 months ago

Last reply by jomahi1014 1 month ago

PDF Editor

Trying to download, install or find the PDF Editor in Firefox. When i go to menu there is no "application" selection button. there is no PDF Button. There is no "Docum… (read more)

Trying to download, install or find the PDF Editor in Firefox. When i go to menu there is no "application" selection button. there is no PDF Button. There is no "Documents" button to open a saved document on "Documents" Am i missing something? I am on auto updates so i should be using the current version of Firefox.

Asked by mbugosh 5 months ago

Last reply by cor-el 5 months ago

Access to online banking website

I am, for the last two to three weeks sufferering limited access to my Barclays online banking if I use Firefox. My bank eventually told me to use an alternate, more popu… (read more)

I am, for the last two to three weeks sufferering limited access to my Barclays online banking if I use Firefox. My bank eventually told me to use an alternate, more popular browser to access it, which I was loathe to do but it worked first time! This is not the first time Firefox has had these issues either. What are you doing about it?

Asked by jcprideaux 1 month ago

Last reply by peterjane3370 1 day ago

Cant get onto my online banking

I got the newest download version from Firefox yesterday and cant get onto my online banking.I had the techs from bank try to figure it out on their end but said it mu… (read more)

I got the newest download version from Firefox yesterday and cant get onto my online banking.I had the techs from bank try to figure it out on their end but said it must be something with the new download from Firefox. The message from online banking keeps saying try another browser,could someone help me with this issue

Asked by jeffmastro362 3 months ago

Last reply by jonzn4SUSE 2 weeks ago

Outlook Exchange Cut & Paste

Just recently I started having a problem with Firefox when accessing my Microsoft Outlook Exchange via your web browser. When I right click in the body of a new or respo… (read more)

Just recently I started having a problem with Firefox when accessing my Microsoft Outlook Exchange via your web browser. When I right click in the body of a new or response email, the drop down menu only gives me the first 3 options "EMOJI", "COPY" and "CUT". It doesn't continue to provide the "PASTE" and "PASTE WITH TEXT ONLY" options. This only happens in the body of the email, not the subject line or "TO" lines. It also only happens with one specific account login - [email]@christ-the-lord.org and only in Firefox. If I login with a different Microsoft account, the issue isn't there. If I use another browser, the issue isn't there. But if I login with this same account on another computer, the issue is in both places, again just with Firefox, restricted to the body of the email in Outlook exchange web login.

I can only assume that this account has some type of safety feature turned on that is preventing the ability to cut and paste into the body of the email, but I cannot figure out what it is. My IT guy doesn't know what would be causing this either. I tried refreshing Firefox. It didn't help but this also doesn't explain why the same thing is happening on different computers. Any suggestions?

Asked by sschuette2 3 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago

My Firefox profile cannot be loaded. Cannot start Firefox or profile manager, have followed other articles

After a long time, I've decided to reinstall Firefox on my PC. Upon installing it, I got the error "Your firefox profile cannot be loaded. it may be missing or inaccess… (read more)

After a long time, I've decided to reinstall Firefox on my PC. Upon installing it, I got the error "Your firefox profile cannot be loaded. it may be missing or inaccessible." I cannot start Firefox.

After looking online, I found this article on the support page: https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible

I tried opening the profile manager, but can't get to it since Firefox won't start. It also is not accessible through using "firefox.exe -P" in the run dialog box.

So then I followed the directions and found my existing profiles.ini which pointed to my profile file. Wondering if it got corrupted, I changed the file extension to profiles.iniold and moved the whole mozilla folder to my desktop. Firefox continued to give me the same error message.

Finally I uninstalled firefox, deleted the mozilla folder under %appdata%, deleted the Mozilla folder under %programdata%, and deleted any mention of Mozilla in regedit. I finally reinstalled a fresh copy of firefox... and I got the same profile cannot be loaded error.

Is there somewhere that I'm not seeing that needs to be deleted to finally get a fresh install? I don't care about the original profile and am happy to start from scratch, but have no idea what I can still do in order to get to that point. Any suggestions on what I can do to completely remove any remnants of the original install from years ago?

Asked by robert.whitneyiii 7 hours ago

Last reply by cor-el 6 hours ago

Playing video from my TV provider is killing my SSD.

My cable TV provider (ZIGGO, Netherlands) offers an extra service which makes it possible to watch TV with a normal browser, in my case FireFox 109.0 64b. You can watch '… (read more)

My cable TV provider (ZIGGO, Netherlands) offers an extra service which makes it possible to watch TV with a normal browser, in my case FireFox 109.0 64b. You can watch 'live' and watch recent programs. Playing live gives only few amounts of harddisk write access. However (!!!) when I playback a recent program, Firefox writes 55 Mbyte/s to 2 caches on ..\AppData\Roaming\Mozilla and ..\AppData\Local\Mozilla. I was stupified when I discovered that 3 hours of watching recent programs wrote 1700 GB (1.7 TB) to my SSD by FireFox (according to Windows 10 Task Manager). This data is produced by FireFox since my 30 days usage of internet was only 30GB. I assume FireFox writes decompressed video to cache or something. I made a temporary fix by using symbolic links from ..\AppData to an old fashioned harddisk, which has a hard time writing, when looking "non live". I looked if ZIGGO installed some kind of plugin, but could not find it.

Asked by eofsfifx 2 days ago

Last reply by cor-el 2 days ago

Unmovable new Addon Button

Since updating ro Firefox 109 there is a new addon button that cant be moved. I dont care that the button is in the interface, I just need to move it out of the way. A bi… (read more)

Since updating ro Firefox 109 there is a new addon button that cant be moved. I dont care that the button is in the interface, I just need to move it out of the way. A big part of Firefox appeal is being able to customize it, adding buttons that arent movable is just ridiculous.

Asked by impar 1 week ago

Last reply by Paul 1 week ago

I want to permanently unpin and remove a tab, but the pinned tab keeps reappearing each time I restart Firefox.

I want to permanently unpin and remove a tab, but the pinned tab keeps reappearing each time I restart Firefox. I found this 2013 Mozilla support post (https://support.mo… (read more)

I want to permanently unpin and remove a tab, but the pinned tab keeps reappearing each time I restart Firefox. I found this 2013 Mozilla support post (https://support.mozilla.org/en-US/questions/958938) but I don't understand what it means.

Asked by jonkart 1 week ago

Last reply by jscher2000 - Support Volunteer 1 week ago

streaming sling tv - no audio or choppy audio

Sling tv streaming warns that other browsers except Chrome, Edge, or Safari may be problematic when using their service. I updated Firefox and then attempted to access S… (read more)

Sling tv streaming warns that other browsers except Chrome, Edge, or Safari may be problematic when using their service. I updated Firefox and then attempted to access Sling, video was fine but no audio or at best audio was intermittent. Both Chrome and Safari are working fine, but I would much rather use Firefox for all my browsing ! Are there any plans to create a fix for this?

Asked by kevcant25811 1 week ago

Last reply by jonzn4SUSE 1 week ago

AOL MAIL -

I inadvertently switch from the Classic AOL Mail page to their new one but do not know how to switch back. I would very much appreciate any how-to response be in a langu… (read more)

I inadvertently switch from the Classic AOL Mail page to their new one but do not know how to switch back. I would very much appreciate any how-to response be in a language that a technologically challenged senior citizen would understand (lol). Thank you.

Asked by palmasenator 1 week ago

Last reply by James 1 week ago