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Does not respond when opening a certain site.

When I try to enter the VA site (https://www.va.gov/my-health) it never opens (see attachment). I use my back-up browse (Microsoft Edge) and I can enter the site. Can you… (read more)

When I try to enter the VA site (https://www.va.gov/my-health) it never opens (see attachment). I use my back-up browse (Microsoft Edge) and I can enter the site. Can you help?

Jerry Clausing Riverside, UT 84334

Open 1

I can't log in to my Google account using Firefox

I can't log into my Google account using Firefox. Can log in on Chrome using the same device so I don't think the device is the problem. It was fine until about an hour a… (read more)

I can't log into my Google account using Firefox. Can log in on Chrome using the same device so I don't think the device is the problem. It was fine until about an hour ago. When I attempted to click on a YouTube tab the tab closed. Any attempt to log in redirects me to a Google support page about deleting my cache and cookies. Which I've already done multiple times and I still can't log in.

Open 2

After the latest Firefox update, when I try to use gmail it keeps crashing.

I'm running Firefox on Win10 with no options to upgrade to 11. Since the latest firefox update installed, I'm getting a screen that says "Oops, something's wrong," and th… (read more)

I'm running Firefox on Win10 with no options to upgrade to 11. Since the latest firefox update installed, I'm getting a screen that says "Oops, something's wrong," and then I'm kicked out of gmail. A screen asks about sending a report to Firefox, which I check OK for. Today this is happening about every minute to 30 seconds . What needs to happen?

Open 17 79

firefox will not connect to my Paypal account but other servers will

I have had problems logging into my PayPal account have changed my password several times but the change has not been saved. also I have tried to purchase items on the in… (read more)

I have had problems logging into my PayPal account have changed my password several times but the change has not been saved. also I have tried to purchase items on the internet and paypal would not connect in firefox but would connect on another server why ?

Open 1

Can't log into Google account, redirects to "clear cache and cookies"

I am having the problem a fix was created for previously where attempts to sign in to my google account continually redirect to a request to clear cache and cookies. Have… (read more)

I am having the problem a fix was created for previously where attempts to sign in to my google account continually redirect to a request to clear cache and cookies. Have done so multiple times, still can't log in. Can log in on Chrome so definitely a Firefox-specific issue.

We have resolved an issue with Google prompting users to ‘clear cookies and site data’ when logging in. A fix has been published, via Firefox remote settings that does not require a Firefox upgrade. Users will receive the update over the next 6hrs, if you would like to update immediately simply restart Firefox.

Note: The issue was related to CHIPS being enabled in Fx131, this feature has been temporarily disabled while we resolve the issues. Users who have disabled 'Allow Firefox to install and run studies' in Privacy & Security settings will need to enable to receive the update.

Open 7 1

The server at auth0.alaskaair.com sent back an error: 406 Not Acceptable

After typing in alaskaair.com account info... I get this... It use to work on firefox, doesn't anymore after I set up this as a profile.. The server at auth0.alaskaair.… (read more)

After typing in alaskaair.com account info... I get this... It use to work on firefox, doesn't anymore after I set up this as a profile..

The server at auth0.alaskaair.com sent back an error: 406 Not Acceptable

However, works on edge browser.

Open 1 10

What happened after 25 years of using Firefox that it now sucks?

I just can't believe after 25 years of using Firefox I have to change to Microsoft browsers. Every website I have an issue with says it's Firefox and their solution is to… (read more)

I just can't believe after 25 years of using Firefox I have to change to Microsoft browsers. Every website I have an issue with says it's Firefox and their solution is to use Chrome or Edge. Why are you so stupid to allow this happen without an easy fix and no online help to keep longtime loyal users???

You are forcing me to go to the competition for the rest of my life, does that not resonate with anyone there???

Open 1 30

since last update I receive the following message when trying to watch videos on explore.org. I am able to open watch videos on you tube. the error message I receive is Playback isn't supported on this device

Why am I suddenly receiving this error message when signing onto explore.org live camera feed. Error message is "Playback isn't supported on this device". i am able to p… (read more)

Why am I suddenly receiving this error message when signing onto explore.org live camera feed. Error message is "Playback isn't supported on this device". i am able to play other videos on you tube,etc. How can I fix this?

Open 1 20

Firefox is showing an outdated JSON file while Chrome displays the latest version.

Hi, I'm experiencing an issue with Firefox caching a JSON file. My website uses a JSON file to display dynamic values. After updating the JSON file on the server, Chrome,… (read more)

Hi,

I'm experiencing an issue with Firefox caching a JSON file.

My website uses a JSON file to display dynamic values. After updating the JSON file on the server, Chrome, Edge, and other browsers immediately show the latest data, but Firefox continues to display the old values even after refreshing the page.

I have tried: - Hard refresh (Ctrl + Shift + R) - Clearing Firefox cache - Private Browsing mode - Confirmed the JSON file is updated on the server - Verified that Chrome and Edge display the latest values

The JSON file is requested using JavaScript from my website: Main issue on this page: https://bloxvalues.net/blox-fruits-value-calculator/ and other individul item pages too.

Could Firefox be aggressively caching the JSON file, or is there a cache-related setting or HTTP header I should check? Any suggestions would be appreciated.

Thank you. Qaamar

Open 5 10

Logging Out of a Credit Union Website

I'm having problems Logging Out of my Credit Union website: https://www.myconsumers.org/ I tried clearing cache and cookies but that didn't work. Log Out is working OK wi… (read more)

I'm having problems Logging Out of my Credit Union website: https://www.myconsumers.org/ I tried clearing cache and cookies but that didn't work. Log Out is working OK with Google Chrome. I may have to make that my default browser once again.

Fred

Open 1 30

Sonograms in eBird are not playing.

Please help me release the cookie for eBird.org sonograms so that they are not blocked or tell me how to do it in plain, non-jargon English step by step. Nobody has answe… (read more)

Please help me release the cookie for eBird.org sonograms so that they are not blocked or tell me how to do it in plain, non-jargon English step by step. Nobody has answered my requests for help with this. My advice from eBird was to use Edge or Chrome instead, which I don't want to do, especially. Surely there must be someone at Mozilla who uses eBird who can understand how frustrating this is.

Open 8 20

I am unable to see more than 3 articles on Facebook when I use Firefox. When I use Edge I don't have any problems.

When I try to log onto Facebook via Firefox I can see only three articles and after that everything goes blank. I don't have that problem when I use Edge. What can be the… (read more)

When I try to log onto Facebook via Firefox I can see only three articles and after that everything goes blank. I don't have that problem when I use Edge. What can be the problem?

Open 1 40

Cut and Paste not working on computer for Ebay descriptions

after last update stop working .if I use ctrl v it will paste in. When i try using the mouse it doesn't have paste in the block that pops up. I can click and paste in the… (read more)

after last update stop working .if I use ctrl v it will paste in. When i try using the mouse it doesn't have paste in the block that pops up.

I can click and paste in the condition box but not the description box.

If I use edge it works. I don't want to use edge

I have also cleared cookies and cache

Open 3 70