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I am constantly getting a bar at the top of the screen saying "Mozilla is not responding"...

I am constantly getting a notice at the top of the screen that says "Mozilla is not responding". It all stalls and then eventually, Mozilla apparently starts to respond a… (read more)

I am constantly getting a notice at the top of the screen that says "Mozilla is not responding". It all stalls and then eventually, Mozilla apparently starts to respond and it goes to the page I choose. I have kept up with all the updates and am not a huge online person in the first place. Why does this happen? It is so often, I am tempted to change browsers.

Asked by meandsinger2010 9 hours ago

Last reply by FredMcD 1 hour ago

after updating my bookmarks and favorites have disappeared!!

my VA.gov website stated I needed to update firefox....I did (I think or did I 'reinstall' it?). Now MANY years worth ob bookmarks and favorites have disappeared. WHERE… (read more)

my VA.gov website stated I needed to update firefox....I did (I think or did I 'reinstall' it?). Now MANY years worth ob bookmarks and favorites have disappeared. WHERE did they go? This has never happened before.

Asked by leland_enterprises 6 hours ago

Last reply by FredMcD 1 hour ago

History tab only shows "Today" and that's all...

So, on Windows 10 I noticed that when I click the History tab I see Show All History and when I click that the only option I get is Today..very odd. On my Windows 7 Home … (read more)

So, on Windows 10 I noticed that when I click the History tab I see Show All History and when I click that the only option I get is Today..very odd.

On my Windows 7 Home Premium when I do the same steps I have access to "Today", "Yesterday", "Last 7 days" and various recent months.

This is what I'm accustomed to and was hoping to get input on why I only get Today option on my Windows 10 computer.

Looking forward to your reply...

JF

Asked by jono5900 5 hours ago

Last reply by FredMcD 1 hour ago

unable to view my Live Instagram shows from my desktop computer

Hello, I have been doing weekly Instagram Live shows for months. I use my cell phone, and my husband typically sits at the desk and acts as my scribe during the show from… (read more)

Hello, I have been doing weekly Instagram Live shows for months. I use my cell phone, and my husband typically sits at the desk and acts as my scribe during the show from our desktop computer. Last night we were no longer able to do so. We think it might have to do with add ons or extensions. Can you help, please?

Asked by sundayandsundayantiques 13 hours ago

Last reply by FredMcD 2 hours ago

Trying to open Firefox results in a blank window quickly opening and reclosing.

I just installed the Firefox browser using the installer on the official website. When I attempt to open Firefox, even as administrator, the window either quickly opens a… (read more)

I just installed the Firefox browser using the installer on the official website. When I attempt to open Firefox, even as administrator, the window either quickly opens and closes or doesn't open at all. I have no clue what is happening.

Asked by grayhoang 1 week ago

Last reply by FredMcD 2 hours ago

Firefox doesn't return search results on Costco and doesn't perform as expected on other websites too.

This has been an issue for quite a while but I simply used a different browser for that one particular failing task. For example on costco.com, on the top right-hand corn… (read more)

This has been an issue for quite a while but I simply used a different browser for that one particular failing task. For example on costco.com, on the top right-hand corner, there is a 'Find A warehouse' button. When I enter my zipcode, it loads a new page but doesn't load the search results. Same thing with shopping.google.com. Firefox is able to load the search results, but doesn't do anything when I click on an item to show more info about the listing.

I tried with Troubleshoot mode and the issue still persists.

Please help me. I don't want to leave Firefox.

Asked by Shubham 1 day ago

Last reply by FredMcD 2 hours ago

ZOOM DEFAULT

Hello, I'm newbie to Firefox. I had a quick look at the support page and did read how to make the zoom level default but when doing so it only lasts till i restart my P… (read more)

Hello, I'm newbie to Firefox. I had a quick look at the support page and did read how to make the zoom level default but when doing so it only lasts till i restart my PC and then it goes back to 100% . How can i make my default stay at 150% all the time ? Any help on this matter is highly appreciated.

Asked by t80rc 1 day ago

Last reply by jscher2000 3 hours ago

Firefox freezing/pausing when switching and opening new tabs.

Hello! i've recently came across a problem with the new firefox update that was installed, and i've been having freezing, slowness, and pausing, when opening new tabs. Ev… (read more)

Hello! i've recently came across a problem with the new firefox update that was installed, and i've been having freezing, slowness, and pausing, when opening new tabs. Every time i open at least three or more tabs, and then when i want to switch to another tab it freezes on the tab i was already on, then after 5-10 seconds, it goes to the new tab. it happens every time and it makes me mad that i have to deal with this, and i just want it fixed. I love firefox, and i want to continue using it without this issue.

I have tried EVERYTHING to fix it!

  • Removed some extension's (besides an ad blocker).
  • Tried starting in safe mode, same issue.
  • Cleared out my history and cache.
  • Unchecked "Use hardware acceleration when available".
  • Tried a different browser, Like chrome, No issue occurred and i was able to open at least 20-30 tabs, and zero freezing/stuttering.
  • Checked for a PC virus, There were none that i could find (I hope).

If anyone can help me with this issue, that would be amazing! If this issue still occurs, i'll just have to deal with it until it gets fixed in an update, Or go use a different browser.

Asked by Amber Perez 11 hours ago

Last reply by cor-el 5 hours ago

How to make exception for the Firefox sync?

I set my Firefox clear the cookies when it shut down. Every day I turn on my laptop, the Firefox sync is diconnected. So, I'd like to add the Firefox account as the exce… (read more)

I set my Firefox clear the cookies when it shut down. Every day I turn on my laptop, the Firefox sync is diconnected. So, I'd like to add the Firefox account as the exceptions, but I have no idea what the address is.

Asked by Zen 7 hours ago

Last reply by cor-el 5 hours ago

browser blocking pages

Hi, I really wanted to like Firefox, but it is just too aggravating when it refuses to open a page regardless of what I try to do. I tried the suggested solutions to no a… (read more)

Hi, I really wanted to like Firefox, but it is just too aggravating when it refuses to open a page regardless of what I try to do. I tried the suggested solutions to no avail. These are regular sites, AAA site to change my address... nope no go. I opened the page on Chrome without a glitch. A government site for the Global Entry application... nope that neither. And many other sites that are NORMAL without any weird anything, just blocked and nothing works at all. I am afraid I will just go back to Chrome, as it is very inconvenient to keep switching for this or that. I am glad I didn't just delete Chrome at all, and left it on my phone as well. I have no clue of what is going on, but whatever you are doing is going overboard indeed. Your solutions DO NOT WORK PERIOD. and who needs the aggravation of trying this or that (to no avail by the way) when there is already so much aggravation to go around in the world as it is. Well this is what I had to say. and I will look into transferring all I have saved in Firefox back into Chrome. So google spies on people.... I got nothing relevant to hide and who knows maybe you do too. Well then, good bye, so long. Don't fault me for giving up, you did not listen to people one bit. Dalila Hardwick

Asked by Dalidali52 7 hours ago

Last reply by jscher2000 7 hours ago

Addons, and settings not sizing correctly

As you can see in the screen shot, when trying to open addons or settings in Firefox it will not adjust to the correct size. It was working a few hours ago. Here are all … (read more)

As you can see in the screen shot, when trying to open addons or settings in Firefox it will not adjust to the correct size. It was working a few hours ago. Here are all of the things I have tried Rebooting, disabling all extensions, uninstalling all of them, full uninstall and reinstall of Firefox. Thanks in advance for any help!

Asked by Mason.Leadbetter 9 hours ago

Last reply by cor-el 8 hours ago

all extentions have been disabled. how can I re-enable?

all extensions have been disabled. how can I re-enable? Also: Why am I unable to sign into my bank, my Dept. of Revenue site for my business? Is there a way to stop exte… (read more)

all extensions have been disabled. how can I re-enable? Also: Why am I unable to sign into my bank, my Dept. of Revenue site for my business? Is there a way to stop extensions that have been added to private windows. Perhaps that is what's making signing into other accounts won't work?

Asked by foam soap 9 hours ago

Last reply by cor-el 8 hours ago

‘Why can't I bookmark a URL that leads directly to a PDF any more?

‘Why can't I bookmark a URL that leads directly to a PDF any more? The favorites star no longer displays in the address bar. I click on the link, the PDF opens but no abi… (read more)

‘Why can't I bookmark a URL that leads directly to a PDF any more? The favorites star no longer displays in the address bar. I click on the link, the PDF opens but no ability to bookmark it!

Asked by ricosoma 12 hours ago

Last reply by jscher2000 9 hours ago

The addresses of people who have never used my computer are showing up in my autofill.

In my "saved addresses" list under the Privacy and Security section of Firefox Settings, there are two addresses of people that have never used my computer. One formerly … (read more)

In my "saved addresses" list under the Privacy and Security section of Firefox Settings, there are two addresses of people that have never used my computer. One formerly went to my school, and the other is a stranger. I can think of no way that they could have had access to my account at any time. Are there any other possible explanations for this?

Asked by tjnpo 12 hours ago

Last reply by cor-el 10 hours ago

Website doesnt work with Firefox ESR

Hello, i have a problem with Firefox ESR and the management Webinterface of a telefon system (Auerswald COMpact5200R). The Website works with Edge, Chrome, IE and normal … (read more)

Hello,

i have a problem with Firefox ESR and the management Webinterface of a telefon system (Auerswald COMpact5200R). The Website works with Edge, Chrome, IE and normal Firefox Releases - but not with the ESR Releases for example 91.2.0esr or 91.1.0esr.

When i open the website it asks for credentials. Then there is a button (think its a new frame), if i click this, it ask again for credentials (if you want to get admin rights). Normal users doesnt have these rights, so they cancel the dialog and get their configuration functions.

If i do this with Firefox ESR - the second popop for credentials show up - and if i cancel it, the frame/website doesnt load further.

I tried different settings for SameSite cookies or network.auth.allow-subresource-auth but (same settings than in normal Firefox releases) it doenst work. Sorry, but i cannot provide a public link for testing to the website, because its an internal management Interface.

What can i check next to get it work again?

Regards, Michael

Asked by michael.reiter 18 hours ago

Last reply by cor-el 13 hours ago

Bookmarks deleted after password recovery and no key

Bookmarks deleted after password recovery for Firefox login. there was no warning or i might have missed it that if i reset my password, i will lose all my bookmarks. IS … (read more)

Bookmarks deleted after password recovery for Firefox login.

there was no warning or i might have missed it that if i reset my password, i will lose all my bookmarks.

IS there a way to recover these bookmarks now ?

Thank you Z

Asked by Z 14 hours ago

Last reply by cor-el 14 hours ago

Are all the tabs open when my laptop is powered up the next day and my previous session is restored?

I have Firefox set to restore all my tabs that were showing on my previous session. My question is are those tabs actually "open" and adding to the workload of the laptop… (read more)

I have Firefox set to restore all my tabs that were showing on my previous session. My question is are those tabs actually "open" and adding to the workload of the laptop every day when I power up again? When I do click on one it takes a while to actually open, but during that session if I go back to that tab it instantly is open. I have several hundred tabs saved this way at any time, but am assuming they are not open until the 1st time I open one each session. Thanks!

Asked by stevemagnotta 1 day ago

Last reply by cor-el 14 hours ago

Received email from mozilla could it be a phishing email?

Hi there I receive an email which claims to be from Firefox Monitor. Address is Firefox Monitor <breach-alerts@mozilla.com> Picture is attached I'm not sure this … (read more)

Hi there I receive an email which claims to be from Firefox Monitor. Address is Firefox Monitor <breach-alerts@mozilla.com>

Picture is attached

I'm not sure this is legitimate as I have tried to log on to Mozilla Support but it does not recognise my email address.

Could you investigate and feedback?

If it is legitimate can kindly provide details of course of action to be taken.

thank you

Asked by rmcdealmeida 18 hours ago

Last reply by jscher2000 14 hours ago

web page not displayed correctly

have used Firefox exclusively for over 10 years - after last update numerous web pages do not display all data. banking does not show accounts - grocery store flyer is cu… (read more)

have used Firefox exclusively for over 10 years - after last update numerous web pages do not display all data. banking does not show accounts - grocery store flyer is cut off at bottom. Definitely a Firefox problem as Edge displays these pages correctly - please fix this I dislike MS edge

Asked by harleyforever52 20 hours ago

Last reply by cor-el 14 hours ago