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firefox browser

I can't open anything in the browser. It always says "secure connection failed" and I cannot reach anything get anywhere within the use of the browser. No matter what I d… (read more)

I can't open anything in the browser. It always says "secure connection failed" and I cannot reach anything get anywhere within the use of the browser. No matter what I do try. I have looked at a number of workarounds posted online but nothing seems to work. I need some help. I use Windows 10

Asked by rgreen08 4 days ago

Last reply by liang2010 1 hour ago

Help! Lost Firefox somehow and had to re-install. Lost all history and presets. What can I do?

Not sure what happened. I thought I clicked on an update and suddenly Firefox refused to open. I had to re-install Firefox and not sure how to get my preset tabs and hist… (read more)

Not sure what happened. I thought I clicked on an update and suddenly Firefox refused to open. I had to re-install Firefox and not sure how to get my preset tabs and history back. I could really use your help as I'm not the most computer literate person and also thanks in advance. Right now everything is in pink, not my fav, to differentiate from what I had before. I deleted my original firefox icon on my taskbar as It would not open or give me internet access.

Asked by LindaBechter 12 hours ago

Last reply by tanujasri17 2 hours ago

When I open Firefox browser I get this message

After I open the Firefox browser, a window opens: We couldn't create the data directory - Microsoft Edge can't read and write to its data directory: C:\ProgramData\McAfee… (read more)

After I open the Firefox browser, a window opens:

We couldn't create the data directory - Microsoft Edge can't read and write to its data directory: C:\ProgramData\McAfee\WebAdvisor\UIHost.exe_pr]S-1-5-21-1684796555-4169006821-2310766321-1005\wa1656781557\EBWebView

Tried to re-intall Edge, does not work, cleared all cookies, etc. Still get this message once I open the Firefox Browser.

Any suggestions how to clear this problem?

Asked by josenavarro409 1 day ago

Last reply by cor-el 1 day ago

Firefox closed and lost all tabs/windows with no option to restore previous session

I use tabs within windows to keep track of to-do items/wish lists etc. I had about 5 windows open with anywhere from 10-30 tabs each, my firefox closed unexpectedly and … (read more)

I use tabs within windows to keep track of to-do items/wish lists etc. I had about 5 windows open with anywhere from 10-30 tabs each, my firefox closed unexpectedly and did not give me the option to recover the windows and tabs as it has before. Any way I can recover these or am I screwed? Thanks.

Asked by kyleawilson 9 hours ago

Last reply by Terry 2 hours ago

Brower Freezes

Firefox V102(64) Win10 Hardware Acceleration off. Freezes sometimes after several hours, sometimes after 5 minutes even while one tab is working, no other tabs work. … (read more)

Firefox V102(64) Win10 Hardware Acceleration off. Freezes sometimes after several hours, sometimes after 5 minutes even while one tab is working, no other tabs work. Task Manager to turn off Firefox. Main tabs https://www.kadaza.com, Fox News, YouTube, and business websites. Sometimes ESPN.

Lastest update did not fix.

Asked by admin287 3 days ago

Last reply by jonzn4SUSE 3 hours ago

Can't click "copy song link" in Spotify

I suddenly can't click the "copy song link" item in Spotify anymore. It worked fine last week and works normally in Chrome. It also fails in Troubleshoot Mode and after c… (read more)

I suddenly can't click the "copy song link" item in Spotify anymore. It worked fine last week and works normally in Chrome.

It also fails in Troubleshoot Mode and after clearing Startup Cache.

Firefox 102.0 (64 bit) on Windows 10

Asked by CortJstr 14 hours ago

Last reply by Dropa 3 hours ago

URLs appear when saving/printing to pdf

I'm viewing a webpage that has several links. When printing the webpage to pdf using Firefox, the links magically display their full URLs, blocking the contents of the pa… (read more)

I'm viewing a webpage that has several links. When printing the webpage to pdf using Firefox, the links magically display their full URLs, blocking the contents of the page. How can this be prevented? This does not happen when using MS Edge. Please see the attached screenshot. The top image is from a pdf printed using Firefox, and the bottom is from a pdf printed using MS Edge. 91.8.0esr (64-bit)

Asked by firefoxq 10 hours ago

Last reply by jscher2000 - Support Volunteer 3 hours ago

Browser not opening

I've downloaded the browser and not after an hour it stops working and wont decide to open anymore, i've tried solutions on youtube for example "Firefox.exe -p" or "Ipcon… (read more)

I've downloaded the browser and not after an hour it stops working and wont decide to open anymore, i've tried solutions on youtube for example "Firefox.exe -p" or "Ipconfig" I dont know what to do is it possible it can be resolved?

Asked by aherrera3206 1 day ago

Last reply by jscher2000 - Support Volunteer 3 hours ago

about:config -- headers and footers

I changed the header/footer in about:config, but the changes will not save. Every time I change them, they revert to something else. I need &T for headerleft, &… (read more)

I changed the header/footer in about:config, but the changes will not save. Every time I change them, they revert to something else. I need &T for headerleft, &PT for headerright, &U for footerleft and &D for footerright. Invariably it changes all the headers to &U, footerleft to &P, and footerright to &D. My only thought is that I haven't saved the updates properly. Please help! ~AM

Asked by marquara 6 hours ago

Last reply by jscher2000 - Support Volunteer 4 hours ago

Firefox plugins doesn't work

i had a big problem with windows 10 action center (it won't open at all) only one solution was creating new Microsoft profile and move all files from one to another (incl… (read more)

i had a big problem with windows 10 action center (it won't open at all) only one solution was creating new Microsoft profile and move all files from one to another (including downloads documents desktop and whole appdata folder with firefox inside included)

and theoretically all works fine. I have my firefox account, history, tabs, favorites, theme and plugins, but they have blank icons and doesn't work.

is there any way to automatically redownload and reinstall plugins?

I would like to add that I have 3 browsers (profiles) and different plugins in each.

Asked by Methosu 4 hours ago

Last reply by jscher2000 - Support Volunteer 4 hours ago

I am getting the message that cant connect from many websites that it cant connect with pr end of file error

this should not be happening, even youtube .com wont connect and its not https, it is not doing this on other browsers just firefox, I cant even access my bank what gives… (read more)

this should not be happening, even youtube .com wont connect and its not https, it is not doing this on other browsers just firefox, I cant even access my bank what gives?

Asked by eriksen_k 14 hours ago

Last reply by Terry 4 hours ago

Failure to install extensions

My installation of 32-bit Firefox 102 had been repeatedly crashing, sometimes for no apparent reason. I decided to download the 64-bit version of Firefox 102, uninstalle… (read more)

My installation of 32-bit Firefox 102 had been repeatedly crashing, sometimes for no apparent reason. I decided to download the 64-bit version of Firefox 102, uninstalled the 32-bit version, carried out a standard installed and all this appeared successful. I noticed that I was getting a lot of advertisements and remembered that I had had Ghostery installed as an extension in my 32-bit Firefox. I went to the extensions page, selected Ghostery and asked for it to be added. Shortly after that, I got a message that the installation had been aborted because the extension might be corrupt. I tried again and got the same message. I tried another ad blocker, and got the same message with that one; and tried a third with the same result. What is going on? I haven't changed any settings in Firefox since the standard installation, and the extensions were from the Firefox source, so how can the extensions be corrupt? If it isn't corrupt, why isn't Firefox installing it?

Asked by EdingtonJD 22 hours ago

Last reply by RobertJ 4 hours ago

metrobyt-mobile.com won't load

metrobyt-mobile.com website won't load. 'The page isn’t redirecting properly. Firefox has detected that the server is redirecting the request for this address in a way th… (read more)

metrobyt-mobile.com website won't load. 'The page isn’t redirecting properly. Firefox has detected that the server is redirecting the request for this address in a way that will never complete.' displays on page. website loads fine on chrome. have cleared cache, & done all the other recommended fixes, to no avail. website loaded fine in may before last firefox update. problem noticed 1 week ago.

Asked by 6flagsjunkie 7 hours ago

Last reply by cor-el 5 hours ago

How to reduce scrolling speed/sensitivity of mouse wheel when viewing Google Sheets in Firefox?

In every other App (PC and browser) my mouse scroll wheel behaves normally but with Sheets, in Firefox browser, the slightest wheel movement causes the sheet to scroll do… (read more)

In every other App (PC and browser) my mouse scroll wheel behaves normally but with Sheets, in Firefox browser, the slightest wheel movement causes the sheet to scroll dozens of lines at a time. It doesn't misbehave with Sheets in Chrome. I've tried changing mouse settings and settings in Firefox but to no avail. Is there a setting somewhere in Sheets or Firefox that I can change to reduce the scroll speed?

Asked by Simon 2 weeks ago

Last reply by Cedric & Bev Stone 7 hours ago

Since Firefox updated to 102.0, started getting popups saying script is slowing firefox down - end script or continue. Has some new option been added to cause this?

Since Firefox updated to 102.0, started getting popups saying script is slowing down Firefox - continue running or stop running. Have never gotten this before, and get i… (read more)

Since Firefox updated to 102.0, started getting popups saying script is slowing down Firefox - continue running or stop running. Have never gotten this before, and get it on multiple PCs. Has some new option been added to cause this, and how do I turn off this popup?

Asked by Barry Jedrick 9 hours ago

Last reply by RobertJ 7 hours ago