Showing questions tagged: Show all questions

banking website continually asks for 2 step verification despite my correct settings

I have all the correct privacy settings. To save the sites cookies, history, etc. I have NOT checked on the site's website to use 2 step verification. Yet EVERYDAY I a… (read more)

I have all the correct privacy settings. To save the sites cookies, history, etc. I have NOT checked on the site's website to use 2 step verification. Yet EVERYDAY I am asked to do so, even a few times a day if a few hours have passed. Why? I don't know what else to do since I have contacted the website and they have told me to set my browser as it IS ALREADY SET.

Asked by kaylaartist 1 week ago

Last reply by jonzn4SUSE 1 week ago

Youtube Videos doesn't load on qualities higher than 720p, the audio loads completely fine but the video freezes

while other browsers plays them smoothly even at 4K. I have tried disabling Hardware Acceleration, even the h264ify plugin, but both did no work, updating my video driver… (read more)

while other browsers plays them smoothly even at 4K. I have tried disabling Hardware Acceleration, even the h264ify plugin, but both did no work, updating my video driver, the only add-ons/extensions I use are Ublock origin and enhancer for youtube and none of them seems to cause the problem on other browsers. I have attached the picture of my Pc specs as well if they might be helpful in fixing this problem

Asked by rinsenhikari 1 week ago

Last reply by jonzn4SUSE 1 week ago

Browser Update

Every wednesday I receive a comment from Firefox that my browser software is outdate. Every Thursday i have to reconnec to my addons, etc. Why does this happen so often… (read more)

Every wednesday I receive a comment from Firefox that my browser software is outdate. Every Thursday i have to reconnec to my addons, etc. Why does this happen so often and do you really update your software every week.

Asked by hfaust 1 week ago

Last reply by strafy 1 week ago

Many websites today are not displaying completely. No recent changes to FF or add-ons.

This will best be reported with a screenshot, added. Just today Firefox is not displaying many websites completely. I dare say "most websites" since I haven't done much y… (read more)

This will best be reported with a screenshot, added. Just today Firefox is not displaying many websites completely. I dare say "most websites" since I haven't done much yet. Websites I know should work are messed up like the attached screenshot of a Microsoft site (answers.microsoft.com/......) (showing from the upper-left - that's pretty much how the entire page looks.)

No recent changes. All normal yesterday. No firefox updates or updated/new add-ons. I have disabled any likely add-ons. I've cleared FF's cache. The same sites open properly in Chrome.

Posting this in case it helps anyone else even though my report doesn't have much searchable detail. I'm off to reboot and such. I have a hunch this is the type of problem that "seems to fix itself", having been in I.T. for a.... long time :D

Asked by Joe 1 week ago

Last reply by FredMcD 1 week ago

Firefox reader for PDF

Guys, tell me how to change the background of the firefox reader, the white background loads the eyes heavily, tried to use the Dark reader extension, but nothing has cha… (read more)

Guys, tell me how to change the background of the firefox reader, the white background loads the eyes heavily, tried to use the Dark reader extension, but nothing has changed for me

Asked by destrogroups 1 week ago

Last reply by jscher2000 1 week ago

auto fill and drop down arrows not working in firefox 87.0

The latest version of firefox 87.0 does not allow the drop down arrows or autofill to work either on webpages or in firefox. For example in the section "which topic best… (read more)

The latest version of firefox 87.0 does not allow the drop down arrows or autofill to work either on webpages or in firefox. For example in the section "which topic best describes your question?" it would flash the drop down menu but not open it nor allow me to select an option since it opened and closed so quickly. I was able to up the keyboard arrow keys to scroll thru in this case. Same for autofill-addresses, passwords and so forth. The option flashes on the screen for a milisecond and then disappears. Sometimes the arrow keys on the key board will work, other times nothing works.

This only happens on firefox, not on Chrome.

Asked by sorren66 1 week ago

Last reply by Taimur Ahmad 1 week ago

Firefox opens websites at bottom of page

For some reason, many (but not all) websites I go to in firefox open at the bottom of the page. I think the problem might be related to my mouse/scroll settings, but if … (read more)

For some reason, many (but not all) websites I go to in firefox open at the bottom of the page. I think the problem might be related to my mouse/scroll settings, but if so, I can't find a solution.

Is there possibly a registry setting which I can look at?

Thanks!

Asked by wdemilly 1 week ago

Last reply by cor-el 1 week ago

Unable to use Firefox with two regular internet websites

Hi folks I had great problems logging in to my Barclays account on line via Firefox. Eventually I had to request Barclay's assistance and it turned out that Firefox was n… (read more)

Hi folks I had great problems logging in to my Barclays account on line via Firefox. Eventually I had to request Barclay's assistance and it turned out that Firefox was not compatable with their website .. I used Chrome and this worked perfectly.

The same has now happened with Viality Health.

Have any other folk experienced these (or similar) problems?

I would have liked to get Firefox to comment but cant find a relevant contact email.

Otherwise I find it a great browser and prefer to use this as it seems to represent the 'alternative' company.

Stay well

Ralph

Asked by Ralph K 1 week ago

Last reply by FredMcD 1 week ago

access denied

When logging into a couple of secure sites I am blocked with the attached error message. I've seen others with the same problem but their solution, forgetting the site, … (read more)

When logging into a couple of secure sites I am blocked with the attached error message. I've seen others with the same problem but their solution, forgetting the site, has not worked for me. I've got this message when using the NFCU site, and now the IRS account site. Both sites work normally with Edge.

Asked by airwilly 1 week ago

Last reply by TerryN21 1 week ago

Bookmarks Toolbar items show up in bookmark menu, but will not show up on the toolbar

Hi, I've just reinstalled Windows on my computer and I've logged in to Firefox to sync my bookmarks. My bookmarks from my previous Firefox install are still in the folder… (read more)

Hi, I've just reinstalled Windows on my computer and I've logged in to Firefox to sync my bookmarks. My bookmarks from my previous Firefox install are still in the folder marked "Bookmarks Toolbar", but when I try to show the toolbar itself they are nowhere to be found. When I try to customize my browser layout I can't find the "Bookmarks Toolbar Items" and instead the "Import bookmarks" option is available. I can't seem to get my bookmarks into the toolbar itself.

Asked by rttarde2 1 week ago

Last reply by Taimur Ahmad 1 week ago

Firefox Browser Seach Bar messed up, missing random letters

Ever since I updated my firefox version the search bar will be missing random letters when I type them, or the suggestions will be missing letters. However this is only a… (read more)

Ever since I updated my firefox version the search bar will be missing random letters when I type them, or the suggestions will be missing letters. However this is only a visual bug, since pressing enter will search for what I typed. I've restarted and reinstalled but its still like this. Just wondering if anyone has a fix. See attached images.

Asked by hapowad967 1 week ago

Last reply by cor-el 1 week ago

Sync does nothing after system restore

I just had to system-restore my PC and when I redownloaded firefox, all of my settings/toolbars/bookmarks were gone. I thought hitting "sync now" would restore them from … (read more)

I just had to system-restore my PC and when I redownloaded firefox, all of my settings/toolbars/bookmarks were gone. I thought hitting "sync now" would restore them from my Firefox account and it did nothing. I've kept the same bookmarks and saved passwords through at least three machines, I don't know what I did wrong or why it isn't working now. I'm afraid that hitting "sync now" has just overwritten all of my stored data instead of restoring it as I thought it would. Please help.

Asked by slimmercat 1 week ago

Last reply by ·´¯`·...¸>-)))º> ~dbben 1 week ago

Firefox Recognizing All PDFs as ZIP files

I've never encountered this problem before... I am using a new computer but have used firefox exclusively for decades. Every time i try to read a PDF, Firefox recognizes … (read more)

I've never encountered this problem before... I am using a new computer but have used firefox exclusively for decades.

Every time i try to read a PDF, Firefox recognizes it as a .zip file, which it clearly isn't. I can't even choose acrobat reader as an option to open the files. If i manually go to the downloads tap and click on the file there, it immediately opens as a pdf in reader. What on earth is going on?

Asked by kasa05 1 week ago

Last reply by cor-el 1 week ago

Can I customize a new tab to be something other than blank or the default?

I really like my new window URL, but I only need to see it once a day. The blank page new tab is great for someone like me whose attention gets hijacked by interesting Po… (read more)

I really like my new window URL, but I only need to see it once a day. The blank page new tab is great for someone like me whose attention gets hijacked by interesting Pocket articles.

I have a link on my toolbar to a text scratchpad URL: data:text/html, <html contenteditable>

It's great for grocery lists, YouTube comments, etc. and if I really need to save the text it's no problem.

Is there a way to turn that URL into the default new tab URL?

Asked by rscarce 1 week ago

Last reply by strafy 1 week ago

cannot access or complete any surveys on one site only ?

Hope someone can hlep with this, it has been going on for weeks now. I am a member of a survey site, and for the past few weeks, when I log onto this site to do a survey,… (read more)

Hope someone can hlep with this, it has been going on for weeks now. I am a member of a survey site, and for the past few weeks, when I log onto this site to do a survey, I always get a message saying there was an error in the survey, and I am returned to the homepage. I've sent a huge amount of emails to the survey site help centre, and to my isp, and I keep getting told there is nothing wrong with me account for the survey site, or my internet connection to this site. My ISP has asked my to do all sorts of tests etc., and all come back as normal, and yet the survey site cannot find or fix the issue. I am asked to use a different browser, so I have tried all three that I might use, Firefox, Edge, and Chrome, all the latest updated ones etc., and with the non Firefox browsers I get a message saying my account is suspended (survey site account), so now I am confused and annoyed.

Can anyone help sort this out please as I am now thinking it might be an issue with Firefox? Who knows...but it is very odd that I can access all other survey sites, no issues, and yet this one site will not allow me to do any surveys.

Asked by 16emtec 1 week ago

Last reply by FredMcD 1 week ago

trying to open my webcam

I have entered the website i wish to use and logged in all goes well until i try to open my webcam and go live. i have a webcam its always worked but its now saying to me… (read more)

I have entered the website i wish to use and logged in all goes well until i try to open my webcam and go live. i have a webcam its always worked but its now saying to me Chat server authentication failed please contact us. Im confused it always worked

Asked by manyoladoshi 6 days ago

Last reply by jonzn4SUSE 5 days ago