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pages dont fully load-now crashes

hello tried to fix this by using trouble shoot mode and then refreshed now can't load anything and crashes what do i do? some web pages not fully loading without refres… (read more)

hello

tried to fix this by using trouble shoot mode and then refreshed now can't load anything and crashes what do i do?

some web pages not fully loading without refreshing or go back 1 page and forward again Firefox 117.0.1 [20230912013654] installed 9/12/23 also running adguard adblocker 4.1.57 disabled it to test did not solve

not sure if related but hiccups on pages that auto refresh (happened over weekend) just manually refreshed

thank u m

Asked by Michelese 2 months ago

Last reply by cor-el 2 months ago

Browsing

Secure Connection Failed An error occurred during a connection to app. You are attempting to import a cert with the same issuer/serial as an existing cert, but that is … (read more)

Secure Connection Failed

An error occurred during a connection to app. You are attempting to import a cert with the same issuer/serial as an existing cert, but that is not the same cert.

Error code: SEC_ERROR_REUSED_ISSUER_AND_SERIAL

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.


Mozilla's issue, as the Chrome is working perfect.


Certificate Dropa Sep 20, 2023, 8:55:35 AM

You don't indicate what or where this certificate is coming from for any forum user to know what is happening or why it's not being recognized by the browser.

Asked by goranbzg 2 months ago

Last reply by mark508 2 days ago

translate webpage

Hi, The translate button is no longer there in the site bar. It used to be there and was able to translate a page as i go, but it does not appear anymore. … (read more)

Hi,

The translate button is no longer there in the site bar. It used to be there and was able to translate a page as i go, but it does not appear anymore.

Asked by joshseidler1987 1 month ago

Last reply by cor-el 1 month ago

Firefox 119.0 Print Preview missing orientation option!

The "Layout.css.page-size.enabled" configuration parameter = False ,worked effectively in previous versions, but after updating to Firefox 119.0, it no longer works wheth… (read more)

The "Layout.css.page-size.enabled" configuration parameter = False ,worked effectively in previous versions, but after updating to Firefox 119.0, it no longer works whether I set it to True or False.

Orientation option is missing when I try to print documents from a website. The Firefox Print Preview window, which usually allows orientation choices for printing, is now not available.

Please advise. Thanks!

Asked by Maria T. 1 month ago

Last reply by jscher2000 - Support Volunteer 2 weeks ago

Firefox backspace doesn't work in new iCloud Calendar on the web...

Hi all, Apple has revised/updated their iCloud web portal. The backspace key no longer registers in the iCloud Calendar app on the web. This is specific to Firefox on … (read more)

Hi all,

Apple has revised/updated their iCloud web portal. The backspace key no longer registers in the iCloud Calendar app on the web. This is specific to Firefox on Windows - I've tried other web browsers to access iCloud web portal and Chrome's backspace key registers so its not an Apple iCloud problem, just Firefox. Is there a setting or do I have to wait for an update?

Thanks in advance.

Asked by wm_cheng 1 month ago

Last reply by cor-el 3 weeks ago

Need previous version (115.0 or earlier) Workflow fell apart with subsequent updates after Version 115.0

How do I perform a roll-back to Version 115.0 or earlier? Workflow fell apart with subsequent updates after Version 115.0. Version 116.0.2 no better. As a loyal user si… (read more)

How do I perform a roll-back to Version 115.0 or earlier? Workflow fell apart with subsequent updates after Version 115.0. Version 116.0.2 no better.

As a loyal user since days of Mozilla, really don't want to have to migrate everything to Chrome/Chromium or, Heaven forbid, MS Edge.

TIA, [removed email from public]

Asked by Nick 3 months ago

Last reply by Paul 3 months ago

Firefox suggest ignoring settings

I have search separated from the url bar, and I have Firefox Suggest configured to only use history for tab completion. I've noticed a couple problems. Search is bein… (read more)

I have search separated from the url bar, and I have Firefox Suggest configured to only use history for tab completion. I've noticed a couple problems.

  • Search is being prioritized over options in my history. I have the separate search box, if I wanted to search I would use it. If I type a single character I want the most common result from my history to be the result of hitting tab.
  • I've noticed recently that I'm getting sponsored results even though I have them disabled. It's somewhat inconsistent, and I've only noticed it in one of my profiles. Specifically I am used to "w <tab>" taking me to weather.gov but I'm getting sponsored results for AccuWeather. I clicked the "feedback -> not interested" button but this is concerning that Firefox is ignoring preferences and there's a pattern of sending data to Google and AccuWeather despite me configuring the browser not to.

Asked by Luke Schlather 1 week ago

Last reply by zeroknight 1 week ago

New Firefox GPC 120 setting causes problems on Xfinity community forum

I just updated to Firefox 120, and tried the new GPC setting (Tell websites not to sell or share my data). I ran into a problem when I went to the Xfinity community forum… (read more)

I just updated to Firefox 120, and tried the new GPC setting (Tell websites not to sell or share my data). I ran into a problem when I went to the Xfinity community forums (https://forums.xfinity.com/) . It causes a banner on top showing they recognize the setting. There is an "X" in the corner, and some text that says "Hide this banner", but they are not active. Plus, I cannot make a new post or do a general reply (that weird forum software has both local replies to a particular post and general replies to the general thread.)

Is this a bug in Firefox, or a bug in their forum software? I attached a picture of the message it gives.

Asked by andyross 1 week ago

Last reply by zeroknight 1 week ago

Javascript is enabled, but is not functional.

Hi - Javzscript Enable, though "True", still brings up the error "Enable Javascript". I spent hours on this, but nothing useful was found. Has any one had this problem,… (read more)

Hi - Javzscript Enable, though "True", still brings up the error "Enable Javascript". I spent hours on this, but nothing useful was found. Has any one had this problem, and if so, were they able to fix it?

Best regards, Nick.

Asked by mr.nick 4 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago

Copy/Paste not working

The people who asked this question 3 years ago were given a "chosen solution", which didn't work then. And 3 years later the underlying problem is still not fixed. Last w… (read more)

The people who asked this question 3 years ago were given a "chosen solution", which didn't work then. And 3 years later the underlying problem is still not fixed. Last week I tried a new solution which meant messing around with the Firefox settings. And it worked - until the next time I restarted the computer.

I copy and paste in many of my activities, which interact with external websites e.g. discussion groups. The current frustration is a discussion about Adobe, which means copying text from one window to another. It does not happen. Unless this is permanently sorted in the next couple of days, regretfully I shall switch to a workable browser, e.g. Chrome. I cannot afford the waste of time repeatedly researching then not fixing a failing feature.

Asked by cvhorie 4 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago

firefox update 116

After updating to Firefox 116, my keyboard does not put correct characters in address bar eg: if I type www, I get 345, if I go back and type again I get m,. and if i go … (read more)

After updating to Firefox 116, my keyboard does not put correct characters in address bar eg: if I type www, I get 345, if I go back and type again I get m,. and if i go back I get something different again. I have tried different keyboard, refreshed firefox, restarted computer but still get same result. I have had to use Google chrome to send this report. Can anyone advise? thanks Michael.

Asked by ipus7602 3 months ago

Last reply by Paul 3 months ago

Username

I mistyped my username. How can I change it? I deleted my account, or so I thought. It's still here after I refreshed the page. Maybe I need to restart computer? Thanks… (read more)

I mistyped my username. How can I change it?

I deleted my account, or so I thought. It's still here after I refreshed the page. Maybe I need to restart computer?

Thanks.

Asked by eabear416 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

cannot download pdf files from internet and from email attachments

For weeks now I have been unable to download pdf files that are either on the web or received as an attachment in an email. I get the message "Original file downloaded. … (read more)

For weeks now I have been unable to download pdf files that are either on the web or received as an attachment in an email. I get the message "Original file downloaded. Error:Could not contact server". When I look in the downloads in the top right hand side of firefox it shows the name of the document I tried to download and then "failed". When I look in the Windows Explorer download folder it is empty. I had been blaming "Zonealarm NextGen" but I just used Microsoft Edge and had no difficulty downloading both of the files (one from the web and one that was an attachment) that I could not download yesterday using Firefox. I hope there is a simple solution, as I hate to give up using Firefox. Appreciate any help. Thank you.

Asked by weloveusa 3 months ago

Last reply by jonzn4SUSE 3 months ago

After upgrade sites require login/authentication, re-personilzation

I stay logged into WaPo, NYT and some other sites on one PC. But after the most recent FF update, I have to re-login to all sites (but just on the first visit), or use tw… (read more)

I stay logged into WaPo, NYT and some other sites on one PC. But after the most recent FF update, I have to re-login to all sites (but just on the first visit), or use two-factor authentication to have my device (PC) trusted again on banking and some other sites that I don't stay logged into. I also have to reset site preferences and customizations (such as presentation on SlickDeals), if sites provide the capability. Can I fix that?

I make daily backups, so I can restore a configuration file(s) from before the update. But, which one(s), if any?

Asked by Old Firefox 4 months ago

Last reply by suram080 4 months ago