Showing questions tagged: Show all questions

how do i get rid of "other bookmarks' folder in toolbar?

I have bookmarks toolbar and only recently I see this folder has popped up. I can't drag it or nothing. Here is picture. windows 10 firefox 84 https://imgur.com/rvrmIXg … (read more)

I have bookmarks toolbar and only recently I see this folder has popped up. I can't drag it or nothing. Here is picture. windows 10 firefox 84


https://imgur.com/rvrmIXg

Asked by Dog3456 4 days ago

Last reply by cor-el 4 days ago

Google Calendar Stopped Working With Update To Firefox 84.0.2 (64-bit)

Since Firefox updated to 84.0.2, my Google Calendar (web access, no plugin) just hangs with the month displayed on the left and the blue "activity" bar at the top continu… (read more)

Since Firefox updated to 84.0.2, my Google Calendar (web access, no plugin) just hangs with the month displayed on the left and the blue "activity" bar at the top continually scrolling left to right, I never get any updates. If I fire up Chrome, it works fine. Has Firefox suddenly been locked out of Google applications? I've searched the suggestions, cleared all cookies, set general.useragent.compatMode.firefox to TRUE, no change in behavior.

Image loaded below.

Asked by John 1 day ago

Last reply by tony.grills 1 day ago

When saving bookmarks I only want to see the top-level folder list.

When I want to save a bookmark, I usually go through "choose". It seems to give me folders sometimes only open to the first level, sometimes to second and third levels. … (read more)

When I want to save a bookmark, I usually go through "choose". It seems to give me folders sometimes only open to the first level, sometimes to second and third levels. This behaviour seems random. I want to see only the top-level folders, it would make saving bookmarks quicker. How to achieve this?

I have attached an image of what I see now under "choose"

I have the latest version of Firefox operating on Windows 10.

Asked by Matthew Montagu-Pollock 6 days ago

Last reply by jscher2000 6 days ago

how do I stop my locations to be broadcasted without my concent? (ISP related)

long story short, if I go on amazon.com it redirects me amazon.com.br without asking me, no pop-ups, no "amazon wants to know you location" it just looks at my IP and sen… (read more)

long story short, if I go on amazon.com it redirects me amazon.com.br without asking me, no pop-ups, no "amazon wants to know you location" it just looks at my IP and send me away, also, if I do something like amazon.co.uk it will prompt me for "would you like to be redirected to amazon.com.br?" and I don't want that either, if I could go to amazon.jp it's all the same for me

note: 1: I used amazon as an example, this happens with eBay, YouTube, Bing, reddit, facebook, PayPal, or any other website that is available on a .br domain 2: I don't want to use a VPN or any Proxy server, I'm not rich, I can't pay 129.99 a year for a browser extesion, and there are free ones, but they bring my 120Mb/s connection to a grinding halt 3: this is most likely my ISP / IP being broadcasting my location without my consent, while some websites do ask me to allow it, my IP most of the time will basically lay open on the table and tell the website "if you wanna look, it's there" 3.2: this is especially annoying with the advertisements saying stuff like "80% of gamers in [USER_CITY] love this RPG" and I'm like, really? a backwater christian town where only 20% of the population have TVs and 5% of those 20% have broadband connection?

in short, I don't want any websites to know where I am

Asked by Kate Hanami 6 days ago

Last reply by Václav Trpišovský 6 days ago

Sound on videos and videos stopped working on firefox

Hi everyone! I am looking for some help on how to fix my problem. Yesterday, suddenly videos on Firefox stopped having sound and in one particular website (public televis… (read more)

Hi everyone! I am looking for some help on how to fix my problem. Yesterday, suddenly videos on Firefox stopped having sound and in one particular website (public television) videos stopped working altogether. These are websites that I use on a daily basis and have been using for months. All of these websites and videos work fine on google Chrome. I am using a desktop and Windows 10 and use DuckDuckgo Privacy essentials. These are the things I have done to troubleshoot: -restarted computer _restarted Firefox in Safe Mode -checked the volume mixer -checked the App volume device preferences on Windows -signed off my firefox account and logged in without an account -refreshed Firefox -Uninstalled and installed Firefox

On my laptop (Windows 7) everything still works fine as usual.

Any tip or advice will be much appreciated. Please bare in mind that I have a very basic computer knowledge. many thanks Poppy

Asked by poppy.ocean 6 days ago

Last reply by jonzn4SUSE 6 days ago

Something captured me firefox and causes attempt to online banking fraud

Hello All, this is to inform you that my Firefox got infected with something causing an interference with my bank account. I could logon into the https site of my bank wi… (read more)

Hello All, this is to inform you that my Firefox got infected with something causing an interference with my bank account. I could logon into the https site of my bank with my banking credentials. Normally I see my account status directly after the logon. In this case onla after a couple of seconds a message is popping up that because of Online Banking Frauds the procedure will change. The only way to proceed is to click on Next. On the next page credentials for a Demo Account are displayed. The only way to proceed is to click on Next again. Then I'm asked to enter a TAN for a Demo Transfer of 9215.54€ . I called my bank and they could verify that I'm still on their https and that if I proceed definitly transfer the above amount to an other bank accout. Bank IT told me that on their site anything is right and it must be an issue on my PC. I tried logons to my bank account with IE and Opera and don't get the fraud pages. With firefox I always are led to the "DEMO Transfer".

Did you expierenced something like that already?

Asked by joerg-michael_kall 6 days ago

Last reply by FredMcD 6 days ago

Firefox crashes Windows OS

I have been experiencing lately quite few Firefox crashes that bring down the entire (desktop) Windows OS in a brutal manner: complete system lockup, instant reboots (no … (read more)

I have been experiencing lately quite few Firefox crashes that bring down the entire (desktop) Windows OS in a brutal manner: complete system lockup, instant reboots (no blue screen).

These seem related to the audio and video interactions with the host system - streaming musinc online (siriusxm.com) or engaging in graphic intensive activities. This supposition propmpt me to perform few hardware tests - memory, GPU, audio card,etc. Everything checks out fine with the basic test and diagnostic tools I've used.

The worse system crashes have happened while on the https://buckhill.com/tubing-2/snow-tubing/ wesbite trying to purchase passes. Along the way for signing the waiver, the site brings up a graphical pad for capturing the guest's signature using the mouse. Several attempts have ended with horrendous system crashes (I had to locate the hardware reset button on my system, which took a while), never in the same spot in the process. Similar issues have happened on my wife's laptop (Windows 10 OS) while using Firefox on this site. I had to use a different browser to complete this purchase, for both my kids sanity and my system health. (for whomever is interested in troubleshooting this site, just follow the prompts and add guests - the purchase step is the very last one).

I should mention that Firefox' own crash page (about:crashes) shows no sign of any crashes. Other times, the Firefox window just dissappears without any warning, and no traces of crash information in Firefox nor OS event system. My system is configured to save a memory minidump in the event of crashes - there were none.

In this context, I could be wrong, but narrowed the culprit down to Firefox itself. In my opinion, whatever Firefox is doing to bypass OS basic protection mechanisms (and let's be honest - on Windows these can be better) and cause such hard failures are a dangerous vulnerability that should be investigated.

Any ideas and suggestions on diagnosing this or what to capture for aiding with troubleshooting, are appreciated.

Asked by Dan 6 days ago

Last reply by FredMcD 4 days ago

Two-sided printing, flip on long edge

Hello, I recently switched from Chrome to Firefox, and I can't print a PDF with two-sided and flipped on the long edge. It only flips on the short edge (that's weird...).… (read more)

Hello, I recently switched from Chrome to Firefox, and I can't print a PDF with two-sided and flipped on the long edge. It only flips on the short edge (that's weird...). I know it is possible with my printer because I used to do it with Chrome. How can I print two-sided and flipped on the long edge ? Thanks for your help !

Asked by jacquesferrand03 6 days ago

Last reply by Joe Johnson 6 days ago

Firefox does not update a site's Favicon in history or bookmarks after the site has changed its icon

This is a bug report, not a question. When I access a web site for the first time, Firefox (version 84.0.2 [64-bit] under Windows 10) displays that site's Favicon in Fire… (read more)

This is a bug report, not a question. When I access a web site for the first time, Firefox (version 84.0.2 [64-bit] under Windows 10) displays that site's Favicon in Firefox's search history. If the site then changes its Favicon, Firefox does not update its own copy of the site's Favicon and continues displaying the old one. I had a site like this in my search history but I had not bookmarked it. The site changed its Favicon but the icon displayed in Firefox's search history remained unchanged. I later bookmarked the site, thinking that this might inspire Firefox to update the Favicon but it did not; Firefox displays the old Favicon in its bookmarks as well.

Asked by daveziffer 6 days ago

Last reply by jscher2000 6 days ago

How do I undo the changes to my computer from using "refresh Firefox?"

By using refresh Firefox to "fix" problems with slowness, I have lost all of my bookmarks and God knows what else. And I can't access the files that were created, all I g… (read more)

By using refresh Firefox to "fix" problems with slowness, I have lost all of my bookmarks and God knows what else. And I can't access the files that were created, all I get is gibberish. Why didn't Firefox inform me that using refresh would fubar ("fouled" up beyond all recognition) my computer? I desperately need to undo the damage caused by using this (dis)service. And how do I contact Firefox to tell them how badly they have screwed me over?

Asked by MozSupIsCrap 6 days ago

Last reply by jscher2000 6 days ago

Mozilla Passport

Hello guys, I was wandering if it would be a good idea for the Mozilla Foundation to create a new service: The Mozilla Passport Service, where it would store users legal … (read more)

Hello guys,

I was wandering if it would be a good idea for the Mozilla Foundation to create a new service: The Mozilla Passport Service, where it would store users legal information (in blockchain) and act as an intermediate with other services on the internet without exposing our information to those services. There have been many companies that are trying to achieve that but they lack something that the Mozilla Foundation has (to some point) and that's Trust from their customers. Also i don't see how Mozilla will survive in the future without providing future-proof services. Another thing is that in 2021 i really find it weird that there's not an easy way (off the social network) to contact Mozilla if someone has a new idea about their services (even if its stupid).

Anyways thanks for your time

Asked by superjohnv 6 days ago

Last reply by jscher2000 6 days ago

Firefox does not like yahoo mail

Firefox will take me to yahoo and I can preview my email but cannot open my yahoo mail. I uninstalled firefox and reinstalled and it fixed it Now a week later it is doi… (read more)

Firefox will take me to yahoo and I can preview my email but cannot open my yahoo mail. I uninstalled firefox and reinstalled and it fixed it Now a week later it is doing it again. I can get to my mail from edge no problem. I decided to try firefox again to get into my yahoo mail and it worked all day yesterday and now it stopped again. Can't figure out what gives

Asked by viejamom 6 days ago

Last reply by FredMcD 6 days ago

My location

My location is Rockford, Ill. Until a few days ago, I had no problem with websites accessing my correct location. Now, I have some sites that show my location as Sacramen… (read more)

My location is Rockford, Ill. Until a few days ago, I had no problem with websites accessing my correct location. Now, I have some sites that show my location as Sacramento, Ca. !!! I'm planning some travel this summer(hopefully), so this can be a problem. I have tried clearing the cache and a few other suggestions, to no avail. Anyone have an idea what to do about this? Thanks, Mike P.

Asked by Grunt 6 days ago

Last reply by jscher2000 6 days ago

Firefox does not start automatically when I restart Windows

Hi everyone, I have the opposite problem to "Firefox starts automatically when I restart Windows" (https://support.mozilla.org/en-US/kb/firefox-starts-automatically-when-… (read more)

Hi everyone, I have the opposite problem to "Firefox starts automatically when I restart Windows" (https://support.mozilla.org/en-US/kb/firefox-starts-automatically-when-i-restart-window)

toolkit.winRegisterApplicationRestart is on "true"

It was working well before I had an update on Windows that crushed my connection to my printer. So I reinstalled W10. I now have version 10.0.19042, n°19042 (according to system information) and I have the last version according to windows update.

Thanks for helping me restoring firefoxe automatical update!

Asked by belmondo1 6 days ago

Last reply by jscher2000 6 days ago

How do I recover passwords deleted in last Firefox update?

Greetings All, as a consequence of the last update of Firefox (16/1/21) I have lost all my passwords and bookmarks! I have deleted and reinstalled the program and was abl… (read more)

Greetings All, as a consequence of the last update of Firefox (16/1/21) I have lost all my passwords and bookmarks! I have deleted and reinstalled the program and was able to retrieve 6 passwords (that are more than 8 months old) the rest are missing. I have read and attempted to follow the instructions about the logins.json code without any luck. My system won't allow me to rename the file, there are as far as I can see no other corrupt versions of such a file. I have already spent fruitless hours on this. I have lost all my social media access as a consequence, lost my access to on-line learning and numerous other important access points. Can anyone help? Please! Yes, I am running AVG and something similar happened last year but on that occasion a fix from AVG solved the problem quickly. What can I do?

Asked by catmcdonald 6 days ago

Last reply by jscher2000 6 days ago

Ad Blocking Needs to be removed to view website.

I'm trying to post something on a website and this keeps coming up - "Ad blockers prevented your review submission. Please disable ad blockers from this page, then resubm… (read more)

I'm trying to post something on a website and this keeps coming up - "Ad blockers prevented your review submission. Please disable ad blockers from this page, then resubmit your review. " HOW do I do this? Thanks!

Asked by HappyTrailz 6 days ago

Last reply by jscher2000 6 days ago