Firefox Support Forum

Hello,

I connected my router to my PC via ethernet cable and I want to change the SSID and password but the site router.juplink.com is flagged as insecure. I get this message:

"Warning: Potential Security Risk Ahead Firefox detected a potential security threat and did not continue to router.juplink.com. If you visit this site, attackers could try to steal information like your passwords, emails, or credit card details. Learn more… router.juplink.com uses an invalid security certificate. The certificate is not trusted because it is self-signed. Error code: MOZILLA_PKIX_ERROR_SELF_SIGNED_CERT View Certificate"

Please advise.

Thank you, Mlichael Pilger

I tried sharing my screen with audio to my friends in Discord and Google Meet, but my friends couldn't hear anything from my pc besides my mic. I tried sharing a tab in Mozilla and the entire screen, both doesn't work for me.

I use Kaltura to record lectures and post them to my course at the U of Utah on Canvas. This semester, Firefox will not allow me to open "my media" where the Kaltura recordings are posted on Canvas. I get the following message: It seems your browser is blocking 3rd party session cookies which are required for the Kaltura application. To resolve this issue, please update your settings to allow 3rd party cookies.

I copied the Kaltura web address 670542.kaf.kaltura.com that I can see in Chrome and pasted it into a Chrome browser and it goes to my recordings in Canvas when I use Chrome. The same site doesn't work in Firefox. How do I unblock Kaltura third party sessions? Thank you.

Bob McKnight U of Utah Instructor

it worked perfectly fine until Windows update this week. I now can't watch lecture videos through my school's website. it tells me that the 3rd party cookies are blocked. I have followed the suggestions of clearing history and cache, I've changed the settings to allow cookies completely. I've closed and opened website and browser. nothing helps. I don't want to use Microsoft Edge, but its the only browser currently where I can watch my lessons. please help

In firefox my font is changing while in brave browser the font is default. See the screenshots below.. The first screenshot is of FireFox and the second is of brave browser.. Firefox changes the font please help me.

I'm running Windows 10 Home 21H2 and Firefox 96.0.2.

Former Firefox shortcuts have been changed to actual files with a .url extention on the desktop.

For example, a shortcut named Sinkinson Ancestry became Sinkinson Ancestry.com.url My Chrome shortcuts are unaffected (see attached images)

Can someone help please?

This evening I had to close Firefox and when I went to open it again it updated but then I noticed everything was now in dark mode i.e new tab page and my bookmark side bar.

How do I get it back to light mode?

Ever since I updated to Firefox 96, I have been receiving the error message "Hmm. We’re having trouble finding that site." at times. Refreshing does help. This did not seem to happen with Firefox 95. I am currently on Firefox 96.0.2. I tried restarting the computer, tried refreshing Firefox, tried disabling hardware acceleration, etc., and the issue still persists.

I am setting up my computer using Windows 11. Firefox has suddenly started to use Bing. I have used "Settings" to specify Google but nothing has worked. How do I get rid of Bing permanently from my computer

Windows 10 computer crashed and firefox lost all tabs, They aren't showing up in the restore tab. The only ones that show up are the ones that I opened after the crash.

When I try to launch Verizon TV on my computer, all I see is a red spinning circle. This started happening two or 3 days ago after a firefox update. I was hoping that today's update would fix this but it did not.

As suggested, I un-checked the DRM Content box but that did not resolve the issue. Nor did disabling the Widevine plug-in. When I did that, I receive the message, "You must enable DRM to play some audio or video on this page.. When I click the Enable DRM button, I see the same spinning red circle.

Since I have no issues watching Verizon TV on Chrome, this appears to be a Firefox/Widevine issue. Hopefully, it will be resolved shortly.

Hi Firefox team,

Recently after firefox browser crash all my Saved logins keep asking to either input password or login while I access that website and this is annoying. Previously it was not the case and i would like to change it to the old way how it was.

Thanks & Regards Gautham

I'm trying to connect to octopi.local and keep getting the "Internal Sever Error" when trying to connect to my Octopie with octopi.local. This has never happened before and all I can figure out it that my browser has updated to version 96. How do I get around this so i can monitor my printers?

Both my wife and I have lost work and time due to Firefox notifications. I have seen my wife throw her hands up and ask me what to do because she has been hacked and now all it will let her do is change her Firefox color theme or whatever else Firefox is pushing. For people with physical or other handicaps these notifications are extremely stressful. I did the research (4hours) in Firefox archives and getting caught in the Firefox loop that took me back to the same wrong information. BTW, where is the "options" category in Privacy and Security? I have installed a block though I doubt it will work and would like to hear the correct way to stop or derail Firefox notifications. Suggestion: Use a pop up message like a sticky note instead of de-prioritizing the web page I am attempting to or looking at. I could be contacting poison control since I can't hear or (this actually did happen) researching what to do with explosives in my back yard that are smoking and dripping that I just plowed up AND the local law is a 1-800 number and will get back to me when they listen to their machine. When my freedom of choice is taken, it pushes me to not support the taker. If I can be of assistance let me know and I will do what I can to improve the Firefox notification scenario.

Can we add our own options for "what should firefox do with this file" while downloading?

I want to open all .pptx, docs and .xlsx files to open on office viewer page online before downloading. (https://view.officeapps.live.com/op/view.aspx?src=)

If we insert the link in the field after src, it opens the doc on the browser itself.

Please help me

Two new problems: Most recent is

"firefox having trouble restoring your pages...start new session"   

And...for several months, anything I print from website (i.e credit card statement) is in HUGE type that doesn't even come close to fitting the page. This does not happen when I print from Edge, nor when printing documents (pdf, notepad or anything NOT from a website), so the problem has to be in Firefox.

Hi,

This morning I logged into my Gmail using incognito mode and then closed the tab. Now when I visit Gmail inside incognito it logs me in immediately as if it saved all session information like cookies. I faced this issue first time on any browser and there is no mention of such issue elsewhere. I am on Version 96.0.1