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Outlook via Firefox shows titles, no content. Outlook is OK via safe mode, Chrome, MS Edge and MAIL

Outlook via Firefox shows titles, no content. Sometime I can read the content of the first email I select, but, no content appears in subsequent emails, just the titles.… (read more)

Outlook via Firefox shows titles, no content. Sometime I can read the content of the first email I select, but, no content appears in subsequent emails, just the titles. Outlook is OK via the Firefox safe mode, via Chrome, via MS Edge and via MAIL.

I have cleared cookies and cache.  I have also tried About:config>extensions.webcompat.enable_shims changed to FALSE.  

A sidebar with web addresses disappeared too. I think I have been done in by an update. What setting am I missing? I am using Firefox 114 with Windows 10

Asked by Jim Evans 5 hours ago

Last reply by cor-el 49 minutes ago

SSL_ERROR_BAD_CERT_DOMAIN only when click link, but not when type URL

When I click a link to https://drive-image.com, Firefox gives me the security error: Warning: Potential Security Risk Ahead Firefox detected a potential security threat … (read more)

When I click a link to https://drive-image.com, Firefox gives me the security error:

Warning: Potential Security Risk Ahead Firefox detected a potential security threat and did not continue to drive-image.com. Firefox does not trust this site because it uses a certificate that is not valid for drive-image.com. The certificate is only valid for the following names: secure.r-tt.com, www.drive-image.com, www.r-studio.com, www.r-tt.com, www.r-undelete.com, www.r-wipe.com

Error code: SSL_ERROR_BAD_CERT_DOMAIN

But here's what makes it so bizarre: Clicking the link gives the error, but if I type that URL into the address bar, it works perfectly fine. I can even right-click the link > Open Link in New Tab (or Window) and it works fine. I originally found this because I searched "r drive image" in DuckDuckGo and that link was the first result. But it also happens in a very simple test HTML page I wrote, which just contains a link to that page.

When drive-image.com is loaded, it immediately redirects, so that the page actually shown is https://www.drive-image.com/.

Some more info:

  • This is on my laptop (Windows 10 Home 64-bit), in Firefox (up to date, 113.0.2 (64-bit)).
  • It also happens in latest Mullvad Browser, which is based on Firefox codebase.
  • Also happens on my other computer, running Windows 10 Home 64-bit, in Firefox and Mullvad Browser.
  • I created a new profile and it still happens using that.
  • I turned off uBlock and Ghostery extensions, it still happens.
  • I added an exception in Firefox Settings: Enhanced Tracking Protection for drive-image.com and it still happens.
  • It does not happen in Chrome or Edge.
  • It happens with my VPN connected or disconnected, on both computers, which use different VPN servers when connected.

I've gotten the infrequent security error clicking what looks like a legitimate link before and shrugged it off, going elsewhere. But this time knowing the site was legit, I messaged their support and eventually ended up at this point after much investigating, and suspect something serious is amiss.

Images of the error are attached, along with an image of my test page's text if that matters (since I can't attach a text file).

Does anyone else get this error by clicking a link to that site? Is this a Firefox bug/issue, or an actual problem with their website/certificate?

Asked by timepilot3000 4 hours ago

Last reply by cor-el 54 minutes ago

"No secure connection"-message on almost every page I want to go

Dear Mozilla Team, I have severe difficulties with my Windows computer to open many websites I want to open, even those of banks I normally can easily enter. Do you hav… (read more)

Dear Mozilla Team,

I have severe difficulties with my Windows computer to open many websites I want to open, even those of banks I normally can easily enter.

Do you have any advice for me how to fix that? I searched in the help function but found the advice to be insufficient. And I also found no way to manually change the setting for the individual pages.

Thank you very much for your help.

Annette

Asked by schmidt.annette 6 hours ago

Last reply by cor-el 1 hour ago

firefox incognito browser will not clear cache

I'm currently working on building a website, and while testing several of the front end parameters I'm just hitting a wall with firefox incognito's ability to clear the c… (read more)

I'm currently working on building a website, and while testing several of the front end parameters I'm just hitting a wall with firefox incognito's ability to clear the cache.

After I clear the cache, it's obvious that it's worked on the regular browser, but no matter how many times I clear it, how long I wait (this has been a 2 day ordeal), or how much of the history, cookies, cache, etc that I clear, the private browser information will not clear. Closing all windows, restarting the computer doesn't work.

I've changed aspects to a form and other aspects to a particular page, and am in the middle of doing a conflict test so every one of my plugins are off so the site looks 100% different on the main browser, but the private browser is stuck in the past.

Thoughts?

Asked by The Open Market 5 hours ago

Last reply by jscher2000 - Support Volunteer 5 hours ago

Tabs below Bookmarks - Firefox 113 and all future releases.

Starting the quest (i.e., tilting at a huge, anonymous, darkside windmill) anew. To the Firefox volunteers, developers, moderators, or whoever might read this that is w… (read more)

Starting the quest (i.e., tilting at a huge, anonymous, darkside windmill) anew.

To the Firefox volunteers, developers, moderators, or whoever might read this that is willing and able to do something about it: Provide a means for end users to place the Tabs below the Bookmarks on screen.

Asked by Troyce 22 hours ago

Last reply by Terry 13 hours ago

open new window from links and +, instead of a new tab

I have the latest version of firefox as of 6/8/23. I want to be able to click on a link and the + sign on the upper left webpage, (next to the tab) to open a new window,… (read more)

I have the latest version of firefox as of 6/8/23. I want to be able to click on a link and the + sign on the upper left webpage, (next to the tab) to open a new window, not a new tab. I have been able to do this since firefox was invented many years ago, but suddenly the option for that in settings appears to have disappared. When I uncheck the box in the tab section in settings, "open links in tabs instead of new windows", it is still opening links in tabs. Is there a way to stop the link from opening in a new tab, and instead open a window in a new browser any more? If not, I will be sad to switch over a browser that can still do this. Hopefully someone will provide a solution. While many online posts refer to a "options" button, I only see "settings" button (when I click on the three lines in the upper right).

Asked by leiko49 1 day ago

Last reply by cor-el 17 hours ago

No comment section on Yahoo or Fox News

All stories on Fox news and Yahoo do not show comments on the end of the stories. If I use MS edge the comment sections are there on all stories. I am using the latest … (read more)

All stories on Fox news and Yahoo do not show comments on the end of the stories. If I use MS edge the comment sections are there on all stories. I am using the latest mozilla program and am running windows 10.

Asked by Bob9754 1 day ago

Last reply by MarkRH 18 hours ago

10 instances of Firefox using 68% of CPU, 90% of memory

I was browsing and commenting on a YouTube video, when my my typing wasn't showing up for several seconds after I typed it...like 20-30 seconds. I checked Windows Task M… (read more)

I was browsing and commenting on a YouTube video, when my my typing wasn't showing up for several seconds after I typed it...like 20-30 seconds. I checked Windows Task Master and 10 instances of firefox were open (I was only using one tab) and they were using 68% of my CPU and 90% of my available memory, basically locking up my computer. I tried closing it and reopening it, but the same thing happened. I had to go to another browser. I remember this happening in the past, and I had to move to another browser permanently. I would much rather stay with Firefox if you can prevent this from happening.

thanks.

Asked by kcourcey1 19 hours ago

Last reply by cor-el 19 hours ago

I can't access my account. Help change email address

My old juno account is defunct. I want to keep my account using gmail address. I tried but Mozilla sends a code to my defunct juno account. Will I need to open a new acco… (read more)

My old juno account is defunct. I want to keep my account using gmail address. I tried but Mozilla sends a code to my defunct juno account. Will I need to open a new account? Please send help to [email removed from public]

Asked by Katharine 1 day ago

Last reply by cor-el 21 hours ago

Lost window with open tabs

By mistake, I close a window with lots of opened tabs and can not get them back. In the past when this happened I went to history but now there's no available option in "… (read more)

By mistake, I close a window with lots of opened tabs and can not get them back. In the past when this happened I went to history but now there's no available option in "recently closed windows".

Asked by sunfirepc 2 weeks ago

Last reply by jonzn4SUSE 21 hours ago

Download Helper not downloading from Youtube

When watching something on Youtube and I click on the coloured download icon, I get to be able to click on the title of the video. A blue 1 appears in the download icon. … (read more)

When watching something on Youtube and I click on the coloured download icon, I get to be able to click on the title of the video. A blue 1 appears in the download icon. When I click again, then click on the blue 1 to watch the download. Nothing happens. The window just sits there and states 'downloading', but it does not happen. This happened last year and you managed to fix it; now Youtube seem to have blocked downloading again. Geoffrey D Dean, Australia.

Asked by Geoffrey D Dean 5 days ago

Last reply by James 21 hours ago

Chinese hackery

If I use Chrome, this does not happen. When I use Firefox, Every. Single. Time. I log into gmail, all the instructions are in Chinese. If I just log out, default is Chi… (read more)

If I use Chrome, this does not happen.

When I use Firefox, Every. Single. Time. I log into gmail, all the instructions are in Chinese. If I just log out, default is Chinese. Do I need to change my email address? Gmail is my work email, also, and it doesn't happen with that account at work, but the default browser is Chrome.

Yes, I've repeatedly changed the language back to English. I have 2-step verification for logging in. I just changed my password, closed all browsers, reset trusted devices. Did not help. If I use Mozilla Firefox, when I type in gmail.com, my email addresses are in English; everything else is Chinese.

Asked by martha_sellers 1 day ago

Last reply by jscher2000 - Support Volunteer 23 hours ago

Firefox crashing on attempted download

Attempting to download and install browser. exe. file downloads OK. When running exe. file, it hangs halfway through, and stops. Following message appears: "Gah. Your ta… (read more)

Attempting to download and install browser. exe. file downloads OK. When running exe. file, it hangs halfway through, and stops. Following message appears: "Gah. Your tab just crashed" Restore tabs option fails to fix problem!

My desktop PC is using Win 10, 64 bit with 16GB RAM. Chrome browser Version 114.0.5735.110. Have cleared cache and history. Win Defender only anti-malware prog running. Have run CCleaner.

Any help much appreciated. Thank you, Geoff in Australia.

Asked by ausGeoff 1 day ago

Last reply by cor-el 1 day ago

How do I remove alternative languages from Firefox Language Settings?

I set my browser to use English instead of my local language and I expect sites to use English by default. Now for some reason Gmail showed me a "do you want to leave thi… (read more)

I set my browser to use English instead of my local language and I expect sites to use English by default. Now for some reason Gmail showed me a "do you want to leave this page" browser dialogue in language other than English.

Turns out, there's a new(?) option to set alternative interface languages, and I suppose websites can now choose which one to use?

Wow, just noticed, even tooltips on this website aren't in English anymore. This is extremely annoying.

I'd love to remove the alternate language from that list and leave Firefox interface exclusively in English. There is no option to remove the second language, only to move priority (see screenshot).

Searching through about:config with "language" didn't help. The closest relevant result was for the dictionaries. I do not have problems with dictionaries; "alternate" did not bring any relevant results either.

Asked by Fly McFlyson 1 day ago

Last reply by cor-el 1 day ago

Copying from webpage

A webpage has 1,200 rows. I do Select All or drag the cursor from the first row to the last row to highlight all of the rows. I then do Copy. When I do Paste (using Ma… (read more)

A webpage has 1,200 rows.

I do Select All or drag the cursor from the first row to the last row to highlight all of the rows.

I then do Copy.

When I do Paste (using Match Destination Formatting) to paste the copied rows into an empty Excel spreadsheet, only about 65 rows get posted.

What am I doing wrong?

Asked by gcotterl 2 days ago

Last reply by jscher2000 - Support Volunteer 1 day ago