Showing questions tagged: Show all questions

CANT DELETE PAYMENT INFORMATION

I accidentally clicked remember on my credit card when checking out from a cite. I do not understand how to delete it. Every guide online says there is a tab under "Priva… (read more)

I accidentally clicked remember on my credit card when checking out from a cite. I do not understand how to delete it. Every guide online says there is a tab under "Privacy & Security", but when I look for it it does not exist. I have tried searching, cross-referencing its placement in the menu from the videos, but I cant find it. I've cleared my data from the last 2 hours, but still no difference. From the videos it should be between Password and History, but the setting is not there.

I'd appreciate all help that I can get :) Thanks

Asked by Stian 6 hours ago

Last reply by TyDraniu 5 hours ago

no connection to gmail or googlemail

Suddenly I can no longer connect to gmail or googlemail on mozilla. It works fine everywhere else. At present I'm having to use Microsoft Edge for emails. Everything else… (read more)

Suddenly I can no longer connect to gmail or googlemail on mozilla. It works fine everywhere else. At present I'm having to use Microsoft Edge for emails. Everything else on Mozilla seems to work fine. I don't get any messages to say why. The input just sits there with the fullstop going left and right. Any ideas ?

Asked by william.croy 8 hours ago

Last reply by jonzn4SUSE 7 hours ago

small annoyance

Not a question, but I am vying for your "Least Important Problem of the Day" award. Mozilla makes great products. And, The recent new "window fades away" when closing Fi… (read more)

Not a question, but I am vying for your "Least Important Problem of the Day" award. Mozilla makes great products. And,

The recent new "window fades away" when closing Firefox (or upon saving a file) is weirdly annoying and unnecessary imho. Obviously not a deal breaker, but I'd prefer if the window just closed. I don't need to wistfully watch it fade away. Thanks for the chance to offer input. Why am I even writing this.

I sure hope my bookmarks don't disappear like folks I'm seeing here today.

Asked by bobgslater 2 days ago

Last reply by Mark 7 hours ago

How to edit personal info on autofill

Hello I have an issue going on with the autofill info that I use. When I type my name, my 1st name comes out fine but when I type my last name it's now a misspelled last … (read more)

Hello I have an issue going on with the autofill info that I use. When I type my name, my 1st name comes out fine but when I type my last name it's now a misspelled last name. Seems like it all started with a new banking company that I'm with now. I 1st notice it there and I had to fill out forms to correct the info with them and it was kind of a hassle. I noticed that there was one extra letter added to my last name when I looking at my account info. Maybe when I was initially filling out my personal info with them, I might have spelled my last name incorrectly. I'm not sure. Sometimes I type words wrong. I'm not the greatest at typing. But since then I've noticed my auto fill info, my last name, has been bringing up that same incorrect last name. How can I fix that. I see solutions for editing addresses and passwords but nothing about names, personal info. Anybody know how I can fix this. It has become a nuisance. Thank you ahead of time.

Asked by Golden State Warrior 2 days ago

Last reply by Mark 8 hours ago

Substack menus and options do not work in latest Firefox update

I have no idea what Firefox did with the update but it made navigating my Substack a royal pain in the neck. I cannot post, cannot edit, cannot share posts. Very infuria… (read more)

I have no idea what Firefox did with the update but it made navigating my Substack a royal pain in the neck. I cannot post, cannot edit, cannot share posts. Very infuriating. I have had to go back to Edge to get these features to work. Dashboard link does not work. Share link does not work. Cannot post comments. Infuriating.

Asked by myfreedomfirst 11 hours ago

Last reply by jscher2000 - Support Volunteer 9 hours ago

"The bookmarks and history system will not be functional..."

Another Windows update, another instance of Firefox bookmarks being inaccessible :-( "The bookmarks and history system will not be functional because one of Firefox'… (read more)

Another Windows update, another instance of Firefox bookmarks being inaccessible :-( "The bookmarks and history system will not be functional because one of Firefox's files is in use by another application. Some security software can cause this problem." Now what? What are we supposed to do? Is Firefox doing anything about this problem, since it's become a regular occurrence? Help, please!

Asked by nmbourne 10 hours ago

Last reply by jscher2000 - Support Volunteer 9 hours ago

Picture in Picture has gained borders to the pop out?

Hey there, Whenever I use the picture in picture feature on Firefox to watch something while doing other things,it has randomly gained these black bars on the side of th… (read more)

Hey there,

Whenever I use the picture in picture feature on Firefox to watch something while doing other things,it has randomly gained these black bars on the side of the image and I can't work out what is different? If this is a quick fix, I haven't been able to find it, sorry!

Thank you in advance!

Asked by peterstac3 21 hours ago

Last reply by jonzn4SUSE 10 hours ago

My sidebar moved to the right side of the screen and now takes up half of the entire screen. I don't know how to get it back on the left side, and make it smaller. Can anyone advise me?

As I said in the subject, my sidebar moved to the right side of the screen, and now takes up over half of the entire screen. I think this can be fixed in settings, but I … (read more)

As I said in the subject, my sidebar moved to the right side of the screen, and now takes up over half of the entire screen. I think this can be fixed in settings, but I don't know how to do that. Can anyone help me with this problem?

Asked by linda56k 12 hours ago

Last reply by wzdm007 12 hours ago

146.0 Firefox Release, 12/9/2025

The minimize, maximize, close line at the top of the screen is missing when Firefox opens. If I click the Firefox icon in the task manager to minimize it and click it aga… (read more)

The minimize, maximize, close line at the top of the screen is missing when Firefox opens. If I click the Firefox icon in the task manager to minimize it and click it again to maximize it, then the missing line at the top appears. This has been an ongoing glitch for a week or more. Perhaps you can fix this minor problem?

Asked by M. Fearghail 15 hours ago

Last reply by TyDraniu 14 hours ago

Why do I suddenly need Chrome in order to access my Gmail account?

I have an old Laptop which works perfectly for what I need, and I use Firefox for my Browser. I had to shutdown my Laptop and everything seemed Ok on reboot. However, I… (read more)

I have an old Laptop which works perfectly for what I need, and I use Firefox for my Browser.

I had to shutdown my Laptop and everything seemed Ok on reboot. However, I can no longer access my Gmail account as I apparently "need Chrome" to get access...?

Do I? If so - how do I get it installed on my system?

Thank you

Asked by lbjacobsen 21 hours ago

Last reply by Konstantina Papadea 15 hours ago

lost windows on restart of Firefox

I opened Firefox (V 145.0.2) on my Windows 11 laptop today and noticed that the starting window was the only one open, while I have had at least five windows open for qui… (read more)

I opened Firefox (V 145.0.2) on my Windows 11 laptop today and noticed that the starting window was the only one open, while I have had at least five windows open for quite some time. The "History|Recently closed windows" option is greyed out. I have closed and restarted Firefox dozens of times and my windows always came back until today. Is that window/tab history stored somewhere where I could recover it?

Thinking about backups of the browser state, I looked for my profile folder and discovered that it is empty - \Users\<username>\AppData\Roaming\mozilla is empty except for a file named vpn.moz. I then discovered that my profile seems instead to be stored under \Users\<username>\AppData\Local\Packages\Mozilla.Firefox_n80bbvh6b1yt2\LocalCache\Roaming\Mozilla\Firefox\Profiles with the folder name e5di8bjy.default-release I now learned that this location is standard for installation via the Microsoft store - the so-called MSIX version. But it is wrong that the "About"profiles" page shows that my profile is in the AppData\Roaming, not the Packages, location. When I try to open that profile folder, I get a message telling me that it is not available on this computer. It seems like the profile info should be aware of the actual location?

Asked by benirvin 2 days ago

Last reply by jonzn4SUSE 17 hours ago

I am not too computer literate so I may need help with all of the new things that Mozilla/Firefox is wanting me to do.

I need step by step instructions in order to make the changes that Mozilla/Firefox wants me to do. I have also been having medical issues which is affecting me mentally. … (read more)

I need step by step instructions in order to make the changes that Mozilla/Firefox wants me to do. I have also been having medical issues which is affecting me mentally. Right now I am totally confused, and I don't know what to do.

Asked by Marian Jean 1 day ago

Last reply by jscher2000 - Support Volunteer 1 day ago

Firefox Booksmark Not Working

Just bought my new Acer Lap Top Downloaded Firefox on it. Trying to bookmark some of my sites. It first let me bookmark them. Now they have all disappeared and it will n… (read more)

Just bought my new Acer Lap Top Downloaded Firefox on it. Trying to bookmark some of my sites. It first let me bookmark them. Now they have all disappeared and it will no longer let me bookmark anything. Can anyone please help me?

Asked by blazier1017 1 day ago

Last reply by kolmondavid 1 day ago

Making tabs and bookmarks larger

I just moved to a new computer. Still using the latest version of Firefox (145.x). But of course I have a much higher rez screen. So I'm looking at many more bookmarks ac… (read more)

I just moved to a new computer. Still using the latest version of Firefox (145.x). But of course I have a much higher rez screen. So I'm looking at many more bookmarks across the menu bar, and they are all very small. As are the tabs at the top of the window. I can not find a way to make these larger in Settings. Grok tells me to work with CSS in the profiles folder, but that doesn't seem to work. (And I bet that every time a new version came out, I'd have to move or remake that CSS file and/or folder.) Is this just the way it is on the high-rez screen, or can someone point me to a solution?

Asked by robow1 3 days ago

Last reply by TyDraniu 1 day ago