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Firefox re-install. Did I really lose everything?

Firefox was misbehaving. I didn't see an obvious link to reinstall, so I went to the Mozilla site and initiated the install. There was an error message indicating that it… (read more)

Firefox was misbehaving. I didn't see an obvious link to reinstall, so I went to the Mozilla site and initiated the install. There was an error message indicating that it did not complete. It now seems that I have lost all my settings/bookmarks/history etc. Please help.

Open 1 20

Recent 'updates' failed to provide access to bookmarks & their backups

RE: JBR posted an answer to your question "All bookmarks disappeared. I found my json backup files. How can I import this file into Mz, now that it has created a new, dys… (read more)

RE: JBR posted an answer to your question "All bookmarks disappeared. I found my json backup files. How can I import this file into Mz, now that it has created a new, dysfunctional 'profile' ??"

Today's update to Fx re-established the link between 'import' and my .json backup files of my extensive, organized bookmarks.

My genuine thanks to all involved in this crucial repair!! Ken Westphal

Sorry to add to 'questions', but once signed in, I could not re-locate the 'thread' of my exchanges with JBR.

Open 1 60

What happened to all my bookmarks?

I am not a fan of this new change. All my bookmarks are gone when I open Firefox. I want to see the news and not this; it's hard to find anything. The old Firefox I had t… (read more)

I am not a fan of this new change. All my bookmarks are gone when I open Firefox. I want to see the news and not this; it's hard to find anything. The old Firefox I had two days ago was just fine. Someone always has to change something to make things harder for us old people.

( Moderation Note: I have updated your post to normal case to make it easier for other users to read and help you. Please avoid using all capital letters in the future, as this is considered shouting online and can be seen as unfriendly. You can find more details in our Forum Rules . Thanks)

Open 1 70

How to restore my Bookmarks lost during your latest update

When I allowed your latest update to happen ALL MY BOOKMARKS WENT AWAY! Can you restore them for me? I am 95 years old and don't do this stuff well. Otherwise, tell me… (read more)

When I allowed your latest update to happen ALL MY BOOKMARKS WENT AWAY! Can you restore them for me? I am 95 years old and don't do this stuff well. Otherwise, tell me how and I will try.

Open 1 50

I tried to remove the new profiles' & all my data disappeared, including hundreds of bookmarks. help me revert and restore to the account that I had !had

I tried to remove the new 'profile'. I don't want it. now ALL my data, settings & bookmarks are GONE ! Help me revert to & restore the previous account settings !… (read more)

I tried to remove the new 'profile'. I don't want it. now ALL my data, settings & bookmarks are GONE ! Help me revert to & restore the previous account settings !!!!!

Open 1 101

How do I reach help about missing bookmarks as the thread is "locked" by the community with no response.

Why cant I access "ask a question" anymore as no link appears. How do I contact someone as the community has locked the thread concerning lost bookmarks. I need those b… (read more)

Why cant I access "ask a question" anymore as no link appears. How do I contact someone as the community has locked the thread concerning lost bookmarks. I need those bookmarks back!

I started a new conversation because all of my bookmarks have disappeared. I have five years of important bookmarks which I assumed would be kept in bookmarks. Now only the one bookmark I made today is available. Also Alt and AltGr does not link to anything. This happened in the last month. Also the "add images" link on this link is not functional anymore; I cannot select a picture either. I have Windows 10 and my system lacks the capability to upgrade to Windows 11 even if want to. Firefox says it will continue to support Windows 10 but something must have changed in the last several weeks. dona bretherick

Open 1 20

Can't restore data from backup file

Hello I've made backup file today before uninstaling my OS. Now I want to restore data afrer reinstalling my OS, but I keep getting error. Error added. Please help me to … (read more)

Hello I've made backup file today before uninstaling my OS. Now I want to restore data afrer reinstalling my OS, but I keep getting error. Error added. Please help me to restore my data!

Open 1 30

I downloaded Firefox 155 and my book marks disappeared? Where are they and how do I get them back?

Hi! I appreciate all the work put into developing 155, and I can't keep up. I'd like to get my book marks back. How can I return to an earlier version, unless you know … (read more)

Hi!

I appreciate all the work put into developing 155, and I can't keep up. I'd like to get my book marks back. How can I return to an earlier version, unless you know a way I can get them in 155, Thank you! BTW I'm using Windows 10.

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